Unwanted margin cutting off design when printing document

I've laid out a design in InDesign that is meant to be printed on a precut 5.5" square card.  The document is set up as a 5.5" square with no margins... my design is set to the edge of the card on the screen.  when i print on 8.5"x11" everything is fine all images appear - nothing is cut off.  when i print on my precut cards the images get cut off by a 1/8" margin on all edges of the card.  printer settings are set to have no margins as well.  i've never had this problem before and can't seem to solve it.  i tried to make the document a PDF and print it that way but the same thing happened.  i contacted epson (i print with an epson RX595) and this is what they said:
"The program that you are having problems printing from probably requires a Postscript Printer Definition (PPD) and this printer does not have one available from Epson. In order to get a PPD for the printer, you will need to look for third party RIP programs that will work with your printer.
Another option may be to save the file as a PDF before printing as this will mask PS fonts and EPS files (even if you do not use PS fonts this may be necessary).
If the issue persists, we recommend contacting the program vendor or Apple for additional support."
any help on this issue would be greatly appreciated!! thanks!

Just a guess, but if this is a borderless printer you probably need to click the setup button in the print dialog to access the driver settings, and pick the borderless page size there, then set the size inthe print dialog to "defined by driver."
Peter

Similar Messages

  • Illustrator cutting off 2" when printing

    Illustrator 9.0; WIN2000; HP Deskjet 722C -- Working on pages in Illustrator with photos & copy; the print copies have started coming out with about 2" cut off the bottom of the page; tried changing document setting to legal length but keeping content within the letter-size dimensions, hoping to "fool" the printer with a "longer" print area, but not to be.  Any ideas about what's going on and how to remedy? 
    Tried to .pdf the file(s):  First time I .pdf'd it, it printed correctly (with no cut-off); second time I printed it, some gremlin decided to change the fonts to Uzbekistanese or some such -- very strange graphic....  So -- .pdf gives back the complete printable page (still, why doesn't Illustrator?), but takes away my font choices; .pdf comes up with the Uzb font about four times out of five or six ...
    Sure would be nice (!) if Adobe Illlustrator wouldn't decide to make changes to my print commands on its own ....
    Many thanks for any help

    A few things could go wonky and cause this problem (Illustrator being the most fussy of all the Adobe products when it comes to printing).
    Artboard - Check to make sure your artboard includes all of your image, i know it's obvious but sometimes you can overlap the boarder if you have a very detailed image without noticing.
    Print Paper Size - For some printers you need to set the paper size in the general tab of illustrator as well as in the "Printer" sections and the "Page Setup" section (these are the buttons under the display)
    Check your display and if your image is being cut-off there then drag it around (inside the preview window) until it's centered. If all of it won't fit then use the scale options under the General section.
    Let me know if all of that doesn't solve the problem, because it's always something small that i forget to do, when Illustrator is giving me printing problems.

  • Safari 6.02 cuts off headers when printing

    My header and footer get chopped when printing via Safari under Mountain Lion. I do not remember having this problem under Snow Leopard so this may be a Mountain Lion or Safari 6.x issue here.

    No I don't. I am printing a lot of work files and it seems to scale the width of the document to 100%, which makes the the top edge cut off. I have actually decided to use the adobe reader plug-in in safari, and it looks like everything works fine. I was just wandering if there is anything that I can do in safari without using the plug-in. Thank You!

  • Cutting off calendar when printing

    Since upgrading to Lion the ical is cutting off part of the calendar when printing?  Anyone else having this issue? Thanks

    A few things could go wonky and cause this problem (Illustrator being the most fussy of all the Adobe products when it comes to printing).
    Artboard - Check to make sure your artboard includes all of your image, i know it's obvious but sometimes you can overlap the boarder if you have a very detailed image without noticing.
    Print Paper Size - For some printers you need to set the paper size in the general tab of illustrator as well as in the "Printer" sections and the "Page Setup" section (these are the buttons under the display)
    Check your display and if your image is being cut-off there then drag it around (inside the preview window) until it's centered. If all of it won't fit then use the scale options under the General section.
    Let me know if all of that doesn't solve the problem, because it's always something small that i forget to do, when Illustrator is giving me printing problems.

  • Print is too large. Articles right margin is off page when printing.

    Items are too close to right margin of screen so part of article cannot be seen Firefox 5.
    Items moved to tray when clicked are reduced in size. When finished with them cannot delete them since right side is too close to edge and the delete x is not shown. Only the minimize to move to tray.

    Hello ,  I would like to see if I can help with printing from the internet on Windows 10. Are you using the new web browser Microsoft Edge? How does the print preview show? This video goes through the print settings in Microsoft Edge, maybe it might help you find the desired print settings. Maybe changing the scale settings?
      I also found this video;   Please let me know if any of these steps resolved your issue, or if there is anything else I can do to help.  I look forward to hearing from you!  Thanks, 

  • I created a magazine using a IDD template including bleeds. When I exported to make a PDF, it cut off part of the document when uploading for printing. When I incude bleeds, it makes the document too big for printing. I need help :)

    I created a magazine using a template including bleeds. When I exported to make a PDF, it cut off part of the document when uploading for printing. When I incude bleeds, it makes the document too big for printing. I need help

    eehenry wrote:
    It is a problem with a secondary provider, "mag cloud" .
    Right, so to advise you we'd need to know the particulars of MagCloud's spec for your project; format, trim size, bleed, etc.
    It's doubtful that anything happened "when uploading for printing," so long as you were uploading a PDF, as opposed to the native InDesign file. Did the PDF look right to you before uploading?

  • Print Templates print preview window closes unexpectly when printing document

    This is a cross posting from Internet Explorer Web Development after a suggestion that this forum would be a better location. See
    https://social.msdn.microsoft.com/Forums/ie/en-US/351e1245-b606-4467-9f3c-1c72f9cdf9ea/print-templates-print-preview-window-closes-unexpectly-when-printing-document?forum=iewebdevelopment.
    I have raised an issue through Connect for this:
    https://connect.microsoft.com/IE/feedback/details/1134168/ie9-to-ie11-print-templates-print-preview-window-closes-unexpectly-when-printing-document, but I would like some more visibility of the issue as my customers thought my application was closing when
    they printed a document.  I also don't know if an issue in Connect gets any priority support via MSDN, but this forum does.
    This looks to me like a problem in the IE Print Templates startDoc API call, but if there is a more appropriate forum to raise this issue in please let me know.
    In the application where I use print templates, the window closing is not in it self a problem because the Javascript that is calling startDoc also closes the Print Preview window when the print is finished.
    The fact that the application looses focus and can be hidden by the windows of other applications when the Print Preview window is closed by startDoc is the issue noticed by our customers, so I need a fix preferably, or a work around at a pinch.
    Details of the issue reproduced below.
    When using IE Print Templates, the startDoc function is causing the print preview window to close.  This behaviour started with IE9, and is still present with IE11.
    When an application is using print templates (see
    https://msdn.microsoft.com/en-us/library/aa753279(v=vs.85).aspx) for print functionality, this has the effect of causing the application to become hidden by any other application window once printing from the print preview window has started.  It is
    actually this behaviour that started me looking at this issue as the users thought the hosting application had closed.
    Print Templates are not accessible by using IE as a web browser, but only when using the WebBrowser Control to embed IE in an application.  The reference for this feature is available from this url:https://msdn.microsoft.com/en-us/library/aa753279(v=vs.85).aspx
    and a sample Microsoft application that demonstrates the use of Print Templates can be used to demonstrate the problem (required for the reproduction steps).  The application is available via this article and searching for "download spiffy".
    Steps to reproduce the problem:
    To see the full effect of the issue, first ensure there is a window from another application (like Windows Explorer) that will cover the sample applications window if brought to the foreground (making the Windows Explorer window full screen works).
    Start the sample application (and ensure that the full screen Window Explorer is the next application to activate).
    Then in the drop down box in the top right corner of the UI select Template8.htm.
    Click the Print Preview button that is just below the drop down box (this will open a new Print Preview window).
    In the new window click the Print… button (this will open a Print dialog).
    Click the Print button at the bottom of the Print dialog.
    The Print dialog closes (expected) and then the Print Preview window also closes (not expected), however the document is still printed successfully.
    When the Print Preview windows is closed unexpectedly, the Windows Explorer window is brought to the foreground (obscuring the sample applications window).
    If you reselect the sample application and click the Print Preview button again, the Print Preview dialog is not displayed unless you restart the application (this looks to be a symptom of the same issue, not a separate problem).
    To see that the Print Preview window appears to be closed by the startDoc call, use the resource editor in Visual Studio (the exe can be opened directly by File | Open | File…) to edit the HTML resource "TEMPLATE8.HTM" (I found I needed to delete
    it and add it back in for the change to stick), find the startDoc call and add two alerts, one on the line before and one on the line after.  When IE is accessing the template, it is being done using the name of the executable (so do not rename the modified
    version of printtemplates.exe, make the changes to a copy in a different directory if you don't want to change the original).  Start the modified version of the application and follow the same steps as in the reproduction.  This time, after clicking
    the Print button in the Print dialog, the dialog will close, the first alert will pop up, then the Print Preview window will close, then
    the second alert will pop up.
    Thank you,
    Warren.

    Hi Shu,
    I have noticed that the print templates API is listed as part of the Legacy APIs. 
    Is this just because it hasn't changed or is not new?  Or does this mean that it is no longer maintained and may be removed (or at least deprecated) at some point in the future? 
    It would good to know if we should start planning for the implementation of a different method of printing.
    I understand that the sample application is no longer maintained, but I also think that the Print Template API that it uses has not changed, and so should still work (and it does mostly).
    If the Print Preview window was being closed as a result of using the Print dialog (and if it had behaved the same way with IE8) I would be willing to go with the by design argument.  
    I have found that the Print Preview window is not closed until startDoc is called, and it closes before control is returned from the startDoc function. 
    Just as part of investigating and try to find a workaround, if I call window.close(), any alert calls made no longer display the alert window after the close call. 
    Alert still functions after startDoc has closed the window however. 
    The is not the sort of consistent behaviour I would expect from something that is by design. 
    Also while investigating, I found that calling startDoc after calling window.close() results in an exception with the error code -2147467259 (0x80004005), this is probably quite normal and expected, but does indicate that the Web Browser Control should
    not be closed till after printing.
    I had found that old thread, and I had concluded it was the same issue, but it was also aimed at different aspect of the problem (which I see in the sample application, but not my application). 
    The visible issue I have is that my users think the application has been closed because after clicking print (on the Print dialog) the application gets hidden by other windows from other applications. 
    This aspect affects the sample in the same manner and so it was a convenient way to demonstrate the problem.
    If IE connect do not look at this issue any time soon, do I have any other avenues to resolve this issue?
    Thank you,
    Warren.

  • HP Laserjet P1102w - Right side margin cut off when printing in Internet Explorer 9! URGENT PROBLEM*

    Hi,
    I have just purchased a new printer (HP Laserjet P1102W), and when I print a web page in Internet Explorer 9, the footer (I set to the URL) does not print at all and the header will print though the right hand edge of my entire web page is cut off (including my top right header - Pages ? of ?).
    I always use Print Preview first, and in the print preview it looks perfect. I always tick the box to enable shrink to fit too. Why will it look perfect in 'Print Preview' but yet when it prints, it cuts off the right hand side edge of the page and doesnt print the footer?? I have tried adjusting margins, etc... all to no avail.
    I would like to check whether others have this same problem?
    I spoke to HP (UK Printer Support) and they said it is Internet Explorer 9's problem. I have left a message on the Microsodt Web forum which you can see here. http://answers.microsoft.com/en-us/ie/forum/ie9-windows_vista/internet-exploer-9-not-printing-header...
    I am hoping they may release a patch / hotfix - but this has to be affecting many other users of this printer too? The more of us that complain, the quicker it will get sorted.
    Any others with the same problem?
    Thanks.

    I spoke with Microsoft technical support via phone today. Between us - we seemed to have found the problem.
    It's to do with the DPI (the font size) settings in Windows!?
    I have mine set to 188% on my Windows Vista mahcine and 200% on my Windows 7 laptop.
    From my Printing tests in Internet Explorer 9...
    at 100 % DPI – it prints perfectly
    at 150% DPI – it prints perfectly
    at 200% DPI – the right side of the margin is cut off, and no footer is printed – despite it looking perfect in the Print Preview.
    I am using http://uk.msn.com/ as my test print outs.
    This indicates when the DPI is changed above 150%, IE9 doesn't print properly – though other browsers like Safari or Firefox do print correctly. This surely has to indicate a bug in either the Windows operating system or Internet Explorer 9?
    Microsoft are going to run their own tests and phone me back tomorrow...hopefully with a solution!
    Hope this helps any others with the same problem at the moment!
    Would be great if HP could provide a soloution asap - surely a tweak to the Printer dirvers will fix the problem?

  • When printing from web pagess, right margin cuts off print, cant seem to reconfigure. Frames select on print choices does not highlight for printing options. What will help?

    Using a Dell Dimension E310 with Windows XP and Dell photo 924 Print/Scan/Copier. When printing from web pages on the browser the right portion of the print is cut off. It appears that the "folders" frame on the left side of the page is always printing with the page, which cuts off the print on the right side of the main page frame by the width of the "folders" frame. When I select the print command, the choice for selecting a particular frame to print is on the drop down menu, but is not highlighted for use. We have had this problem with Firefox for some time. Printing from IE or Word, etc. does not produce the same problem. We like Firefox otherwise. What is the fix?

    You're right: most web pages do not use frames, so that option usually is not available.
    I don't know why a page that printed just the main content before would change to printing with useless sidebars. Can you try the site in Firefox's Safe Mode and see whether it prints/previews correctly there?
    First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
    Next, try starting Firefox in Firefox
    [http://support.mozilla.com/kb/Safe+Mode Safe Mode]. Be careful not to "reset" anything permanently if you didn't back up.
    Does that fix it? If so, the difference usually is caused by one of your add-ons. You can restart the regular way and disable all non-essential add-ons here:
    orange Firefox button ''or'' Tools menu > Add-ons
    In particular, check the Extensions category.

  • Print PDF Directly to Printer - Margins cut off

    Hello,
    I am using an application called PeopleSoft, and we generate out report files in PDF format.
    If I direct the output file directly to the printer then the right and bottom margins are cutting off the document text.
    Whereas, if I direct the printer out put to a network drive, then open the PDF in an PDF reader of Acrobate, then print the file it works fine.
    Can anyone explain to me why this is so, and if there is a way to change the margins, when sending the output to the printer. To ensure the entire document is printed.
    Thanks in advance,
    Matt.

    Yes, same PDF file.
    I run a batch process that generates the report output file, I can choose to direct the output directly to a network printer, or save it to a network drive.
    If I choose to direct the output run to the printer then the right margins and bottom margin is cutting off the text of the actual report file.
    However, if I direct the output to be saved to the network drive, then open it using Adobe Reader, then print it, the entire report document fits easily within the margins and no text is being cut-off.
    I lack the technical knowledge to explain how/why this is happening.

  • Printing web pages margins cut off

    When I print web pages with any of 3 printers, the left and right margins are cut off by about one letter. Using HP printers, Leopard. Doesn't occur with other programs such as mail, Word etc. Print options in Safari do not include margins. Any suggestions?
    Paul

    See http://kb.mozillazine.org/Problems_printing_web_pages

  • HT4356 printing page from facebook using picture and airprint page in upper left quadrant with words and margin cut off

    I have a ipad 4 with 6700 hp printer. I was told by support that the way to print a page from facebook was to take a picture of the page and then print the picture. When I do this the picture is printed in the upper left hand quadrant with part of the wording cut off. Is the only or best way to print from facebook and how can I fix the location of the print. Seems Hoaky to me
    Luther288

    Well after weeks of anguish, trips to the apple store (not very professional ), calls to Apple support (no help), calls to HP support, they transfered me to airprint support who actually told me how to fix my problem. For an HP printer download from the app store HPAIO remote print. You have to search on AIO remote print. Installed this app and now I can make the print work like I would like. Good luck

  • PDF printing margins cut off

    Hi,
    every time I try to print a PDF directly from Safari 7.0.2, the edges get cut off.
    If I download the PDF and print it using Preview or Acrobat, everything is fine. Chrome can print perfectly, so it is not a browser thing.
    There are tons of threads about safari cutting edges, wrong margins, etc. I tried a few of workarounds, some dark magic plist editing, nothing helps.
    It is not only me, all users of my webapp are reporting the same problem.
    Must I disable Safari for my users and ask them to switch to firefox or chrome?
    Please help

    Hey Apple, I thought you wanted to place Safari as a competitive browser!
    Still the same issue on Safari 7.0.3, the margins simply cut off parts of any pdf. It looks like it is a margins issue, but I am not sure.
    I am moving all my users to Chrome or Firefox!
    PLEASE FIX!!!

  • Print bordless page, margin cut off

    Hello ,
    I have a problem on printing on bordless page type. Even though I set up thepage to have 0 margins (the printer allows me this - so I am not forcing it to 0), I have 2 possible situations:
    - if I use the setPageable, before printing I will have the image considered to be at 0,0 , but the printer leaves a margins, so the image looks cut off
    - if I use setPrintable(..) then the image is printed from a certain margin, the image is no longer cut off, but is not on 0,0 either.
    Any sugestions?
    Many thnx in advance!

    Here is some code:
    pageFormat - is an object taken from a page Format dialog, one of my own, the values passed from there are OK.
    PrintRequestAttributeSet attributeSet = new HashPrintRequestAttributeSet();
                   MediaPrintableArea mediaPrintableArea;
                   mediaPrintableArea = new MediaPrintableArea((float) (pageFormat
                             .getPaper().getImageableX() / 72), (float) (pageFormat
                             .getPaper().getImageableY() / 72), (float) (pageFormat
                             .getPaper().getImageableWidth() / 72), (float) (pageFormat
                             .getPaper().getImageableHeight() / 72), MediaSize.INCH);
                   attributeSet.add(mediaPrintableArea);
                   attributeSet.add(pagePrintFormat.getMediaName());
                   if (pagePrintFormat.getPageFormat().getOrientation() == PageFormat.PORTRAIT) {
                        attributeSet.add(OrientationRequested.PORTRAIT);
                   } else {
                        attributeSet.add(OrientationRequested.LANDSCAPE);
                   if (this.printJob.printDialog(attributeSet))
                        try {...printing job...}
    Message was edited by:
    bibica

  • How do i get rid of a 1/2 inch margin on a pdf when printing?

    I have a pdf file that i need to print. it is 8.5x14. i have changed all of  the settings i can possibly think of but every time i print the file i am left with a 1/2 inch margin on the left side. even when i shift the document over, the actual document gets shifted but because of the margin, the words get cut off. all i want to do is print the document exactly how i view it but every time i try to i am left with a white border on the left side (and a small one on the bottom too). PLEASE HELP!
    thanks
    Kristina

    Try one of two things:
    1) Print with the scaling set to none.
    2) Use the crop tool.

Maybe you are looking for