Unwanted outdated email address in my profile on Apple Concierge page, why?

My profile in Apple concierge has and shows an unwanted outdated email address that is not in my Apple ID profile.
Whenever I register for an workshop, Apple sends workshop confirmation to that unwanted email address, which is not in my Apple ID profile.
Support Teams, both online and at the Genius Bar, had tried hard but were unable to edit it, or remove it from my profile in Apple concierge, or replace it with an email address currently in my Apple ID profile.
Why, and how and where else can I get help to get it fixed?
By the way, I don't have multiple Apple ID's - just one.
Thank you.

Good news, everybody who has the same problem.
Today I finally got it fixed and confirmations on my 3 newly registered workshops were sent to my Apple ID email address and my profile on the Apple Concierge page finally got the outdated email address removed and replaced.
Weeks after the iTune Apple Support Team told me they were not able to find my outdated email address in their system and that I had to talk to people at Apple Store, I finally got some one in the store who took what the iTune Apple Support Team said seriously and agreed to get a technician look into THEIR workshop registration system . She said it would get fixed but not immediately.
From then on, each time when I registered for a workshop, I kept attaching a note in the "comment" box telling them they were keeping and using my outdated email address, which is no longer in my Apple ID profile, and requested that old email address be removed from their system and confirmations be sent to one of the email address in my Apple ID.
At the same time, I put a block to all emails from Apple Concierge in my outdated
email address so that each time they sent a workshop confirmation to that address, they got a bounce from Mailer-DAEMON, which reminded them to check my profile in their system.
About a month today, the problem is solved - my heartfelt thanks to the Apple workshop instructor/manager Vivian at Oakridge Center, Vancouver, who took my complaint seriously, and the technician who looked into the problem and got it fixed.
So, guys, just be patient and persistent. And best of luck!

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RDG

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Hi Kelvin and everyone with the same problem.
This used to be me and the painful solution ( for PC users ) is:
Buy a Mac!
Everything "talks" to each other and it all interfaces fine with the business world.
Once you've adjusted to the ( much better ) Mac "culture" it all becomes clear and the
backup service and advice is second to none. Not only that, everything works!
Hope this helps......

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<Email Edited by Host>

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Unwanted outdated email address in my profile on Apple Concierge page, why?

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