Unwanted Reset

This is my first post on the discussion board, so bear with me please:
I looked around, and it seemed that people in that past have had my issue: suddenly, after turning off my computer like normal one night, the next morning I turned it on and my iTunes library seemed to have disappeared. The files were still in my computer, but iTunes was acting as if it was my first time using. Then, the next time I turned the computer on, not only had iTunes reverted back to that brand new state (I had moved all my files back into the program), but now my dock, my desktop, and my Safari settings were as if brand new/original - none of my settings were left. Safari also has a tendency to randomly shut down every few minutes.
Previous posts have mentioned something about a user home file name being changed...but I don't see anything like that in my Finder. I've still got the one user name that's always been there, the one attached to the little house-with-a-safe icon, and a folder for shared, but that's it, and I'm pretty sure that's the way it's always been. Any ideas as to what could potentially fix this? Thanks so much.
DRob

Thanks for the tip - I followed the article's directions, but after verification and repair and all that, there was no change. To perform the actions, I had to set up another account, and I seem to be encountering the same problems with this new account as well - the settings don't stick, Safari randomly shuts down, iTunes library disappears, etc.
Any more ideas? Or is just time to head into the Apple store? Thanks again so much.
DRob

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Unwanted Resetting to Original Configuration

For some unknown reason, my MacBook has a tendency to reset to its original configuration when I start up. This has only happened twice in the 1.5 years I've owned it. What I mean by original configuration is that my desktop background disappears, my stickies disappear, anything I have on the desktop disappears (or is erased - can't find it via spotlight), the dashboard size resets to its original size, etc. Someone please help me. I'd really like to recover the things on my desktop. Sorry, I'm not even sure how to check what version of Tiger OS I'm running. Thanks, Rich

Hi there:
I've read your question a few times and wonder if you've
ever used Disk Utility's 'repair disk permissions' in the
time you've owned your computer; as recommended both
before and after any software or system updates, upgrades
or installs... If so, have you booted up in SafeBoot mode,
then repaired those same disk permissions in D.U. & then
restarted the computer normally?
Do you have and use Titanium Software's downloadable &
free-running donation-ware called OnyX? (use Automation
and restart the computer; check all boxes in this selection.)
This problem sounds like it may be due to a permissions
or user account error; but it could be something more. In
fact, I was reading a post by BDAqua in another thread
and he suggested something there (I forgot what, now)
to someone, whose issue wasn't quite the same as yours.
If you happened to rename your user account or computer
that could be behind the issue you are facing. How to restore
a user account or how to rename one, are searchable; and to
backward research those after the fact, if that is the case,
can help resolve the issue and also know how to do it right.
{Some of these things have specific rules and to just "do it"
may really do things unexpectedly out of the ordinary to your
Mac. So, that is what I don't know. What you did to cause this.}
• "Mac OS X 10.3, 10.4 or later: Return to default desktop,
apparent "loss" of home directory" - Apple support doc:
http://support.apple.com/kb/TS1876?viewlocale=en_US
• "Mac OS X: How to change user short name or home directory name"
http://support.apple.com/kb/HT1428?viewlocale=en_US
Good luck & happy computing!
edited, 2x.

How can/do I compeletely uninstall/delete unwanted "Web Developer Extension" that was automatically installed on my computer without permission when I reset Firefox in safe mode?

Reset Firefox in safe mode. Clicked 'Help', then "Restart with Add-ons disabled"
After restarting, Checked "Reset all preferences to Firefox default"
When done, found three new Tabs, one asking if I wanted to continue previous session, a second from Firefox, saying "Welcome to Firefox"
And a third with the heading, "Web Developer Installed"
Clicking on Tab took me to: http://chrispederick.com/work/web-developer/installed/11/ saying "The Web Developer Extension has been successfully installed"
The new website, which also asks for donations, doesn't look related to Firefox. Regardless, NO ONE ASKED MY PERMISSION to install
AM CONCERNED ABOUT UNWANTED EXTENSION AND WHAT ELSE IT MAY DO WITHOUT MY KNOWLEDGE OR CONSENT.
I DO NOT WANT Chris Pendrick's "extension" on my computer, but don't know how to completely delete/uninstall.
Can anyone help?

https://support.mozilla.com/en-US/kb/Uninstalling%20add-ons#w_how-to-uninstall-extensions-and-themes

Reset phone to factory settings to remove unwanted email addresses from autofilling. Now trying to only sync real contacts, photos, and apps from backup. HELP PLEASE! :)

Reset phone to factory settings to remove unwanted email addresses from autofilling. Now trying to only sync real contacts, photos, and apps from backup. HELP PLEASE!

All of this should be on your computer as you should be syncing regularly to your computer.. Just sync it back.
iPhone User Guide (For iOS 4.2 and 4.3 Software)

Unwanted bounding box resets

I'm having a rather infuriating issue with Bounding Box resets.
Image here:
http://img848.imageshack.us/i/unled3j.jpg/
Sorry—I can’t get it to show up in this message.
The first row of the linked image shows a roughly isometric view of a machine decal, followed by straight on views of a red box and a newer version of the decal.
To turn this new decal into a similar perspective, I normally:
1-rotate the decal using the black/closed arrow hovering over a corner handle
2-use the Free Transform tool on the rotated side handle of the bounding box to skew the rotated image
The second row shows what happens to the red box and its Bounding Box after rotation.I would normally use the handle that had been the middle right to Free Transform this object
The third row shows the new decal rotated. It's bounding box has reset itself automatically and is no longer useful with the Free Transform tool.
These two objects are on the same document, so I'm guessing the Bounding Box reset has something to do with some attribute of the new decal. Whatever it is, an operation that normally take 10 seconds has become suddenly impossible. Anybody know what to do to fix this?
Thanks.
Matt
http://img848.imageshack.us/i/unled3j.jpg/

I had this problem as well, and it was driving me crazy. This happens when you have multiple objects sellected that have bounding boxes set at different rotations. They can be grouped or ungrouped, it makes no difference, and the bounding box will automatically reset. I found that resetting the bounding box (before applying the transform) fixes the problem. This seems counter intuitive, because the bounding box doesn't look like it needs to be reset. It already appears straight, so there is no noticable change after applying the reset bounding box command. However, afterwards the bounding box will stay in the correctly rotated position because all objects have the same bounding box rotation.

Daily unwanted emails about how to reset Apple ID though no reset requested

I receive DAILY emails about how to reset my Apple ID password even though I have not requested a password reset. I am beginning to suspect foul play. The email from Apple says I should not worry - someone just probably mis-typed their email address, but, seriously, every day? Any suggestions?

Go to your profile.
Select the Notifications tab clear out anything that shows there.
Go back to your profile
In the Actions box select Preferences
Select the Email Notifications Preferences tab
Set the values as you like
Go back to your profile
In the Actions box select Manage Email Notifications
delete any that show
that should do it

Unwanted Clock reset

Hi,
can anyone help with this annoying problem... I the first to say that it is not critical but it is a pain ...
everytime I activate the desktop software with the phone connected to the pc to sync or backup the phone the internal clock resets to Greenwich mean time .... i have to be very carefull to reset the clock or i am like 7:30 hours late.
So, has anyone else had this problem and does anyone have a solution to this annoying reseting of the clock?
thanks to all suggestions.
sferrari
Solved!
Go to Solution.

Yea, I think you will need to go your PC > Control Panel > Add/Remove Programs and run a repair on the application. At the end, you should see a couple of things it asks you like to synchronize the date/time, etc.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
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I want to reset Firefox, and the message is that something is preventing the reset. I have closed all open windows and I still get the "Oops" message,

I have uninstalled and reinstalled Firefox because I was receiving unwanted adware and was being directed to untrusted sites. Now I want to reset Firefox because I want to change the home page and toolbars, and something is preventing the reset. I have closed all open windows repeatedly, but the problem continues.
=====Moved from Firefox OS product to Firefox for Desktop product category by Moderator. -feer56=====

Check the programs that are on your computer
'''Windows:''' Start > Control Panel > Uninstall Programs.
'''Mac:''' Open the "Applications" folder
'''Linux:'''
* [http://www.freesoftwaremagazine.com/articles/see_all_your_installed_applications_ubuntu_unity Ubuntu Unity]''' {web link}
* Xfce: Applications Menu category sections
* options depends on the package manager and the desktop environment
Go thru the list. If you find something that you don't
know what it is, use a web search.
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Troubleshoot Firefox Issues Caused By Malware]''''' {web link}

When i want to return to my home page I click on the home icon and it resets the page to my home page but also open a blak tab which i don't want how can I stop this as i have too many tabs open.

When I want to return to my home page after looking at a website I click on the home icon and it resets the page to my home page but also open a blak tab which i don't want.How can I stop this as I have too many tabs open and have to close all of them.

You may have an unwanted extension that is modifying sites (or the toolbar area). Try this:
Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable.
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Does that flush the tab?
Please report back on anything suspicious you find so others can learn about its bad behavior.

How do I stop Firefox from opening unwanted sites or (inescapable) dialogs

My Firefox, as soon as I open a web page opens either (1) an overlying dialog typically flashing saying I am the 1000000th person or my computer is slow or buy this or (2) another unwanted site in another tab typically trying to sell something. Cases of type (2) are annoying but at least the tab can be deleted but cases of type (1) prevent me from using Firefox at all because the dialog does not have an exit button so I have to stop Firefox to get rid of it. This problem only happens with Firefox - IE never has these problems. I have scanned for malware using 3 different programs and I have tried deleting Firefox and re-installing it (keeping my profile) but the problem is still there. If I knew what the process was I could at least delete the process.
I love my Firefox - please help!

You can check for recently installed suspicious or unknown extensions.
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Do a malware check with several malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Hi I newly started using Iphone 6, I am not getting all the applications list under Use Cellular date for to restrict my unwanted apps on cellular data

Hi I newly started using Iphone 6, I am not getting all the applications list under Use Cellular date for to restrict my unwanted apps on cellular data
Please help me out

Hi Rajesh778484,
Welcome to the Apple Support Communities!
I understand that some of your applications are not appearing under Settings > Cellular on your iPhone so that you can restrict or allow use of cellular data. If you have some installed applications on your iPhone that are not showing here, the first troubleshooting step I would suggest would be to reset your iPhone. Please refer to the attached article for information on how to perform a reset.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Best regards,
Joe

Tried the Restore and Reset to get rid of the invalid passcode but it is still there!

I've had my iPhone 4s from new and can't even remember ever doing a Passcode but after doing the last few updates I have struggled with issues with the phone-some of my contacts vanish.
I used to be able to do In App Purchases. I can buy Apps direct from iTunes as well as music.
But over the past 2 weeks I have not been able to buy In App Purchases anymore as it always asks me for the Passcode-I have done 17 attempts!
So I have read and re-read several Apple and website info on how to fix this and nothing has worked!
I have done the Reset and also the Restore via iTunes and I have switched the phone off and connected to iTunes and after spending several days on this I am now wanting to take a hammer to the phone!!
It does not matter how many hours it takes for my phone to do either reset, restore, back up etc every time I do it the passcode still is there saying 17 attempts and I have to keep waiting an hour at a time to try and guess it again!
Logically to me if I restore my phone via iTunes using the last back up (don't know how to use a Back up from say a year ago to see if that works) then the Passcode info will still be on that Back up so it will remember that it needs a passcode and leave it there-I have never been asked on anything to reset the passcode as in make a new one.
Please help before i go over to the dark side and buy another phone!!!

Where is the DLL file located?
The "h264" in the name implies some kind of video-decoding functionality, in case that helps in identifying the software to which it belongs.
Generally speaking, I suggest the following process for cleaning up unwanted software:
Open the Windows '''Control Panel''', Uninstall a Program. Click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
Then, in Firefox, open the '''Add-ons page''' using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".
In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Finally, you can "mop up" remaining issues with the '''scanning/cleaning tools''' listed in our support article: [[Troubleshoot Firefox issues caused by malware]].
Are you able to get rid of the unwanted DLL?

Hi hello...I have a problem deleting unwanted albums in my phone/photos, any one who can help me do it step by step please.Have patience with me I am not so good with this.

Hi Hello,
 Before I start my question, hope nobody laugh at me, I am not a computer geek, I just a user of a phone.
I have read so many how to do and how to delete albums in the web/google but not anyone of them make sense to me,I hope someone can help me do this step by step.
I am using an iphone 4/operating system 7.0.4
I would like to delete the unwanted albums in my phone under the photo icon, where do i start?
like... 1/ connect the phone to the computer
 2/ click the itune icon
 3/ then whats next?
Please help I could not download anyother app, the system( phone ) always tells me that memory is almost full, I am already frustrated, please help.
If I reset the phone will it erase all the phone numbers and remove all my notes?
Thank you.
<Email Edited by Host>

Hi mylenebar!
Here is an article that will help you remove the desired photos from your phone:
iTunes: Syncing photos
http://support.apple.com/kb/ht4236
To delete synced photos and videos from your device
In iTunes, click the Device button in the upper right corner. (If viewing the iTunes Store, click the Library button in the upper-right corner first.)
Click the Photos tab in the resulting window.
Choose "Selected albums" and deselect the albums or collections you want to delete.
Note: To delete all synced photos, deselect "Sync Photos from" and, when asked, click "Remove photos."
Click Apply.
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

What happens to my iphone stuff stored in my icloud account when my iphone is reset or restored to factory settings?

I've been researching how unwanted spyware can impact personal iphone usage. I understand - First iphone must've had a JailBreak happen then a spyware app downloaded, installed and activated for iphone to be compromised but no one has described how to determine IF your iphone HAS suffered an unwanted JailBreak attack or worse. (1) How can you determine if an unwanted JailBreak has actually happened to your iphone? Also, icons for the spyware can be hidden and the best advice I obtained to remove unwanted hidden apps completely was by doing a thorough cleaning using the reset to "Factory Settings" option. No doubts would exist after that cleansing. So going back to factory settings made sense to me until now. Formerly, I had no iCloud account with my previous iphone and now I do. My new upgraded iPhone, MacBook Pro and now my new Mini iPad are now linked together in my new iCloud account. If I were to do a reset to factory settings option then my best "guess" is that the unwanted hidden apps would be removed from my iCloud account too... WHEN... I did a clean backup with my reset cleaned device(s). (2) Is that reset cleaned device(s) backup scenario true? (3) What happens to my iCloud account when the "factory settings option" is activated and how are the linked devices unitedly impacted?

iCloud does not store your apps in any case. The App Store simply recognizes that you have purchased the app in the past and allows you to re-download it onto any device which is signed into the same iTunes account. If you've managed to get an app on your iPhone by some other means then it is only on that one device. A Jailbreak can only happen if you initiated it yourself (unless the phone was second-hand, of course).

How can I reset the CTI for each clip to 00:00?

I'm brand new to this - got Premier Elements 12 yesterday, so please bear with me.
I have clips from a soccer game, each of which starts with 00:00. I have written notes about key scenes in each clip using the time that scene occurs in each clip. But when I add clips to the timeline, each clip's CTI begins at the point where the last clip's left off. So, say I wanted to get to a scene in clip 2 at 0:44. But clip 1, with a duration of 4:30, precedes clip 2 in the timeline . To get to the scene I was looking for in clip 2, I'd have to add the 4:30 from clip 1 to the 0:44 in clip 2 to find my scene in the timeline at 5:14 . Obviously, the problem only gets worse with each additional clip. And near impossible when I trim clips.
One "workaround" I can use is to make a copy of the original clip in project assets, adjust the in and out points in the copy to get the scene I want, save/rename that scene and add it to the timeline instead of the original clip. Each scene would then be renamed and would show it's specific duration in the timeline. But that seems like a lot of work, to have to make copies of original clips in assets, trim them there and take them to the timeline. Back and forth, back and forth.
Is there a way to keep the start and end times of each original clip when I add it to the timeline, so I can isolate each scene in that clip and trim out the unwanted portions without having to do math or spend time making and trimming copies? To be more succinct, Can I reset the CTI at the start of each clip to 00:00 within the timeline?
I hope I've described my issue in a clear way that doesn't cause confusion. If not, please let me know what other questions you have or additional info you need to understand the issue I'm describing. Thanks, and sorry for the long post.

mascott2300
Please take a look at the blog post that I wrote about the gathering, assembling, organizing, and management of clips in a large project.
ATR Premiere Elements Troubleshooting: PE11: Project Assets Organization for Scene and Highlight Grabs from Collection o…
See if any of the details work for you in your planned Premiere Elements projects.
Also, from the point of view of leaving informational notes in the program, consider the "Comments" opportunities of the unnumbered markers when you place unnumbered markers in the Timeline.
ATR Premiere Elements Troubleshooting: PE11: Forget Me Not Clip Details and Timeline Unnumbered Markers
Please do not hesitate to ask questions or to ask for clarification on anything written.
Thank you.
ATR

Unwanted Reset

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