Up graded from Windows XP to Windows 7

I have Photoshop Elements and Photoshop Premier Elements. I upgraded from Windows XP to Windows 7 and the programs are not compatible with the W-7. Is there any way to run them on W-7 or is there an upgrade available without purchasing complete new programs?

Hi BillFinn,
Welcome to Adobe Forums.
Which version of Premiere and Photoshop Elements are you using?
Try to run the program in compatibility mode by right clicking on the application
and then go to properties and choose compatibility tab and choose windows xp
in there and try to launch the applications.
Thanks

Similar Messages

Down graded from windows 8 to 7

hey
recently burned out my hard drive so i had to install a new harddrive and os on my laptop and only had windows 7 (32-bit) on hand. installed it but it is only saying 929 MB of RAM is useable. i had 8 GB before and even swtiched them out for 4 GB and still reads 929 MB useable. the drivers
Ethernet controller
PCI Device
SM Bus Controller
Universal Serial Bus (USB) Controller
are also missing. i tried downloading them from the website but no go.
any help?

Hi:
You can use all of the drivers and software from the dv6t-7000 except the BIOS and firmware files.
SM Bus Controller: Install this first and reboot. That might fix the memory issue.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-102471-1&cc=us&dlc=en&lc=en...
Ethernet controller:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-102459-1&cc=us&dlc=en&lc=en...
PCI Device:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-102462-1&cc=us&dlc=en&lc=en...
Universal Serial Bus (USB) Controller:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-103655-1&cc=us&dlc=en&lc=en...
If after you install the above drivers you still have the memory issue, see if this is the problem.
Run 'msconfig', go to 'boot' tab, click 'advanced options', and untick 'maximum memory'. After restarting, see if the memory issue is resolved.
If the box is already unchecked, then I won't be able to help you with that problem.

How to re-install Adobe Acrobat Standard 9, from disc, after up grading from windows xp to windows 7

I installed windows 7 on an XP lap top using a clean install. When trying to re-install Acrobat standard 9, the install wizard gets along for a bit then i get the following message "Error 2755. Server returned unexpected error 3 attempting to install package D:\Adobe Acrobat 9 Standard\AcroStan .msi" I don't want to buy a new version because Standard 9 meets my needs well.

install using compatibility mode.

I have de-graded my system from Windows 8.1 to Windows 7,

I have de-graded my system from Windows 8.1 to Windows 7, I'm unable to find drivers for this, can you please provide it USB Mass Storage Device DriverUSB Composite Device DriverHigh Definition Audio Control DriverEthernet Controller DriverAMD Radeon HD 8210 DriverRealtek PCE Card Reader DriverPS2 Composite Device Driver

Hi: See if this graphics driver works... http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6709373&swItemId=ob_135683_1&swEnvOid=4063 Ethernet: Download and install the second driver on the list. http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTypeID=3&GetDown=false Card reader: Download and install the first driver on the list. http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownTypeID=3&GetDown=false Did you install the USB 3 drivers? If not, here they are. Install both and reboot. http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943835&swItemId=ob_139250_1&swEnvOid=4058 http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943835&swItemId=ob_133037_1&swEnvOid=4058

HP LaserJet Enterprise 500 Color MFP M575 - Can't scan from Windows

We recently purchased and installed an HP LaserJet Enterprise 500 Color MFP M575 to be used as a networked all-in-one solution for a number of offices. I have been able to get it set up on our network and have installed the appropriate drivers on the requested Windows 7 x64 machines, and network printing works perfectly. However, it seems that despite the fancy scanning features available from the all-in-one itself (scan to email, scan to a network folder, etc.), I can't find any way to do an old-fashioned scan from Windows.
I have installed the full software solution available on the driver download page for the device, and while Windows lists the device as a "Multi Function Printer; Scanner" it does not recognize it as an actual scanner. The built-in Windows Fax and Scan simply reports that no scanners are installed. The software installation did not include the HP Solution Center (which I am used to seeing from my experience with various other HP all-in-one devices) or any equivalent for direct scanning. The driver download page for the device does not include any separate scanning drivers, so I can't be certain if they were included with the full installation or exist at all.Some of our staff also use Adobe Acrobat to scan, and even that fails to recognize the MFP as a scanner.
We'll eventually be setting up the device to scan directly to a network folder, but we need a fallback while IT takes their time getting it set up; I can't imagine that the simplest option is not available at all. I must be missing something here, any assistance would be greatly appreciated.
Edit: To add, I also ran the HP Print and Scan Doctor. Interestingly, it reports the device as a printer and only offers to "Fix Printing" without any sort of resolution for my scanning problem.

There is no change to this problem after 6 months since the last post. Put simply, and as stated in the previous posts, there is no way to scan a document and receive the image on your PC. If you are working with graphics for any length of time or want to create an image for inclusion as an image in a document or web page using this piece of equipment will not allow you to do so.
Great shame as every other function works well - it cannot be beyond the wit of HP to include a Windows application that enables you to scan an image, receive it in the software you are using at the time (e.g. Outlook, Word, Photoshop...) and use it in your work.
HP Printers several years older than this £1000+ Enterprise printer were able to do this simple job and have done so for a great many years. Just being able to use Microsoft's Fax and Scan would be start.

HP OfficeJet 6500 E709a: cannot scan from Windows 8.1; uninstall crashes at step 8 of 10

When I try to scan from Windows 8.1, launched from the HP Solution Center, it fails before giving me a preview, saying:
Scanning error
4,[(2,22,80040001),(3,22,0)]
When I run the HP Print and Scan Doctor and select "Fix Scan", it fails on the first check, saying it failed to find the driver. The text field that gets uploaded to HP includes the string "hpbxpsrender.dll: Not Found".
I tried uninstalling, using uninstall.bat in the "OJ_AIO_6500_E709_EntScruber_140" (HP OfficeJet Enterprise 14.0), which I downloaded from HP.com. It gets to step 8 of 10 ("removing unnecessary components..."); then it hangs and Windows 8.1 says "HP Installer Uninstaller has stopped working" and kills it.
I have tried running uninstaller in regular mode, in regular mode with my anti-virus / firewall (Kaspersky) paused (disabled), and in Safe Mode with Networking. Same result every time.
I have run the Installer without error. I can view the HP OJ status web page in my browser (http://192.168.1.5) from both computers.
I don't remember if scanning has ever worked on this computer. Scanning works on another computer (Windows XP). Both computers are wired (Ethernet) to the same network switch as the HP OJ.

Hi DonaldPayne,
Welcome back to the HP Support Forums! I see you are not able to scan to your HP Officejet 6500 with your computer running the Windows 8.1 Operating system. You have tried to uninstall the software but get an error message. I see you have done ALOT of troubleshooting already, thank you for that, this allows me to see what has failed for you.
I would like you to continue here and complete the steps listed below:
1. Press the Windows key + R on the keyboard to bring up the run menu.
2. Type %programfiles% in the run field and click OK.
3. Delete any HP/Hewlett Packard folders.
4. Press the Windows key + R on the keyboard to bring up the run menu.
5. Type %programfiles(x86)% in the run field, and click OK. This is for 64 bit systems only.
6. Delete any HP/Hewlett Packard folders.
7. Press the Windows key + R on the keyboard to bring up the run menu.
8. Type %appdata% in the run field, and click OK.
9. Delete any HP/Hewlett Packard folders.
10. Press the Windows key + R on the keyboard to bring up the run menu.
11. Type %programdata% in the run field. 
12. Delete any HP/Hewlett Packard folders.
13. Press the Windows key + R on the keyboard to bring up the run menu.
14. Type regedit in the run field.
15. Delete any HP/Hewlett Packard folders or keys that you find. (backup the reg file b4)
16. Run Disk cleanup from Administrative Tools
17. Now run the HP Printer Install Wizard for Windows it was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
18. If you run into any problems after installing using the PIW, now we can re run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
I will watch for your reply, please make note of anything that you run into as well as what the PSDR finds.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Printing from windows 8.1 pro

i can't print form a windows 8.1pro computer
on network
it seams to send the information but the imac do nothing
i installed bonjour in a win7 and it runs ok
but on win8.1 pro dose not work
what can i do?

Printing to Mac printers from Windows computers sometimes doesn't work right over Bonjour. Usually, you can get it to work without Bonjour by putting the Mac and the PC on the same Workgroup, and adding the printer like any normal network device.
Before you do this though, may I ask if you attempted to connect this printer directly to your network, and circumvent the computer altogether? Also, what kind of printer is it?

Windows 7 x64 can't read/install any printer drivers from Windows Server 2003 x64 (AMD64 folder and HP Deskjet 855c)

I read the thread Widows 7 printer
HP deskjet 855c driver about possible installation of HP855c drivers onto Windows 7 x64 from "Windows Server 2003 x64" CD but I didn't have enough luck to succeed with doing it on my laptop. That thread appears to be dead now
as it is marked "Answered", so I'm asking for help here. I have Toshiba Satellite P500 with Windows 7 Home Premium 64-bit (http://i55.tinypic.com/2zgth6v.jpg).
Let me tell you first that I don't have access to Windows Server 2003 x64 or XP Pro 64 CD's. However I did some research online, which eventually forced me to learn about the "file sharing". After extensive search I was able to get the copies
of AMD64 folders from Windows Server 2003 R2 Standard x64 with SP2 and
XP Pro 64. The reason that I went also after XP Pro was because I thought that the extra wording "R2 Standard x64 with SP2" in description of "Windows Server 2003" did not reflect the exact name provided by poster
Alan. I couldn't find just "Windows Server 2003 x64" (does it matter?).
Anyway, I followed first the drill with running "printui /s /t2" and disabling UAC, and then in both cases I was able to locate the
NTPRINT.INF file (http://oi51.tinypic.com/9qwvt2.jpg - this image is from XP Pro AMD64 folder) but each time when I
attempted to install the driver, I got the same message stating:
"The folder you specified doesn't contain a compatible software drive for your device. If the folder contains the driver, make sure it's designed to work with Windows for x64-based systems." (http://oi53.tinypic.com/27yveiw.jpg)
Why aren't there x64 drivers?
During several installation attempts I had the printer connected to or disconnected from my laptop. It didn't make any difference. I must add that for this purpose I had to use different cable than the original one designated only for the
Parallel port in my old desktop with Windows XP. My new laptop with Windows 7 x64 came only with 3 USB ports (plus 1 HDMI and 1 Serial). Because of that situation I bought in advance a new printer cable called “USB to 36-pin Parallel Port Adapter
Cable” (http://www.amazon.com/gp/product/B003A8I75E). I'm not sure, if it will work until I can install the printer.
Besides, nobody talked about this issue yet. I was also playing with the port choices in "Add printer" step; changing from default LPT1 to USB001 with the same negative results.
I don't know what I'm doing wrong. I was very hopeful after reading positive "case closed" notes there.
Can anyone help me here, maybe by making the necessary files available for download? I'm willing to pay for such assistance or make a donation, if necessary. Seriously. Judging by the large number of views of the original
thread, one could assume that there is a potential demand for such service. It would be more human to pay few bucks for a few driver files than $900 for the whole Windows Server 2003 x64 CD, no? Can Microsoft accomodate me/us, please? :)
Andrew*
P.S. I was advised to come for help here from
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/windows-7-x64-cant-readinstall-any-printer-drivers/4e7d06e1-33a5-4597-be70-4fdc087a63a7?msgId=9a045994-0d31-4d40-b17d-dba372393ee4

I have my HP 855c/driver working on Win 7 Ultimate x64. I used the 'printui /s' procedure and 4 files described above with some minor changes.
I pulled WindowsServer2003.WindowsXP-KB914961-SP2-x64-ENU.exe down from the Microsoft website. Running the file causes the exe to unpack into a temp folder at the root drive. A 'Setup Error' message box is displayed once the file is run. I left this
message box up until I copied ntprint.inf, ntprint.cat, and sp2.cab from the temp folder.
I copied driver.cab from a Windows XP Pro disc. I also needed amd64\stdnames.gpd which was already in my Windows 7 c:\windows\system32\spool\drivers\x64\3 folder.
I created a folder with the 5 files (ntprint.inf, ntprint.cat, sp2.cab, driver.cab, and amd64\stdnames.gpd). This is my 'Have Disc' folder.
I followed the 'printui /s' instructions, first changing the permissions mentioned above and then installing the driver. Next I followed the instructions to add a printer from Control Panel 'Devices and Printers' - 'Add Printer', choosing to 'use an existing
driver' when installing the HP 855c.
I used a slightly different ntprint.inf, size 1570418. The readable contents of ntprint.inf is as follows. Notice the line 'CatalogFile=ntprint.cat' is not included. I tried using the 1570468 version of ntprint.inf; when I did I received an incompatibility
message (probably the same one mentioned above).
; NTPRINT.INF (for Windows Server 2003 family)
; List of supported printers, manufacturers
[Version]
Signature="$Windows NT$"
Provider=%MS%
; LayoutFile=layout.inf
ClassGUID={4D36E979-E325-11CE-BFC1-08002BE10318}
Class=Printer
DriverVer=10/01/2002,5.2.3790.4533
[ClassInstall32.NT]
AddReg=printer_class_addreg
[printer_class_addreg]
HKR,,,,%PrinterClassName%
HKR,,Icon,,"-4"
HKR,,Installer32,,"ntprint.dll,ClassInstall32"
HKR,,NoDisplayClass,,1
HKR,,EnumPropPages32,,"printui.dll,PrinterPropPageProvider"
Good luck

After trying to install the new update, I am getting a message from Windows saying that an MC file is missing, reintall Itunes-which I have now done 3 times. How do I fix this?

I received the new update from Itunes and after installing, I couldnt get into my Itunes. I get a message from Windows saying that an MC file is missing and to reinstall I tunes. I have reinstalled 3 times, the first time I didn't remove the old version, I installed the update over it. Next I tried the repair function under Control Panel. After that, I uninstalled Itunes and reinstalled again from the website. I still get the same message about missing files from Windows.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Can not reboot into OSX from Windows using Bootcamp assistant

I'm having a bit of a problem with rebooting into OSX from Windows on bootcamp. Clicking on the icon in the system tray produces a message that Windows can not find the OSX disk. Trying to open the Bootcamp preferences also generates an error. I have no problem getting back into OSX if I shut down Windows and restart the MacPro while holding down the option key. This is with a Windows 7 install on Bootcamp, but I had the same issue with a previous install of Win XP. I nuked and paved OSX and the WIndows disk between installs so my current problem is not carry over from the XP install.

My bad I should have been more clear. The problem is actually with a XP install via bootcamp, my Win 7 install is in VM Ware Fusion.
The XP install is on a second drive. Since you asked about this I'm assuming it may be the reason Im having problems.
The error is I get when trying to access bootcamp via the Windows control panel or by right clicking the sys tray icon is - "An error occured while trying to access the start up disk settings. You may not have privileges ...blah, blah, blah. I only created one account and I have enough privliges to change admin stuff in windows so I cant see privliges being the issue. I reassigned the OSX partition a new drive letter and rebooted windows but this didn't help.
The only drivers I installed, other then updating the video driver, are the bootcamp drivers
Sys tray icon - small diamond shapped icon in systray for accessing bootcamp functions.

From Windows 7 to Windows 8 serial number does't work anymore. Adobe say no to tech help for CS4 can anyone help?

You are now chatting with 'Sanjay'
Sanjay: Hello! Welcome to Adobe Customer Service.
Sanjay: Hi rodney.
rodney beynon: this is the forth time I have log on to this forum
Sanjay: Could you please elaborate the exact issue you are facing so that I can assist you better?
rodney beynon: Apprantly my enter key does not send this text to you
rodney beynon: whtn I try to log in to cs4 it makes me enter my key and after I do is
rodney beynon: it says it won't let go any farther
Sanjay: I would like to inform you that CS4 is a perpetual product you have no option to sign-in there.
Sanjay: Are you referring to subscription?
rodney beynon: I don't know what you mean by perpetual
rodney beynon: IT worked fine until I canceled the cloud
rodney beynon: I went from windows 7 to windows 8 at the same time.
Sanjay: Please allow me 2-3 minutes while I will pull up the account details.
rodney beynon: Please do
Sanjay: Okay.
Sanjay: Thank you for staying online. I checked and see that there is no active subscription to Creative Cloud under your Adobe account.
Sanjay: May I have the serial number of the CS4 product you are referring to
rodney beynon: I have been using my cs6 production suit but I want to use my cs4 suit on my pc
Sanjay: May I have the serial number of the CS4 product you are referring to?
rodney beynon: this is right off the box …..
Sanjay: Please allow me 2 minutes while I will pull up the product registration details & Activation history.
Sanjay: Thank you for staying online.
Sanjay: I checked and see that the serial …. is for Design Premium CS4 (upgrade version) and is for Windows OS.
Sanjay: You can install it on MAC.
Sanjay: And when you install Design Premium CS4 (upgrade version) you'll be asked for previous version SL.
rodney beynon: you want me to install my pc version on my mac?
Sanjay: Sorry for the typo.
Sanjay: You can't install it on MAC.
rodney beynon: I still have my pc and it won't work.
Sanjay: May I have the complete error message you get?
rodney beynon: this will take a minute
Sanjay: Yes sure.
rodney beynon: IT SAYS: "Our records indicate that your serial number has been setup on two machines already.
rodney beynon: which is not true
Sanjay: Thank you for the info.
Sanjay: Do you have any option to "Try again"?
rodney beynon: I have been taking to you people about for months. What option do you want me to try?
Sanjay: I see that it's more of a technical issue and technical support is available only for current versions (CS6)
rodney beynon: I restored windsow 7 and went in and deactivated like you asked
Sanjay: Support is always available via forums and support portal for older versions:
Sanjay: http://forums.adobe.com/index.jspa
Sanjay: You may post your questions there for answers.

Error "The serial number is not valid for this product" | Creative Suite

I am facing issue in Receiving incoming calls, Name not getting displayed though the same has been saved in my phone book!! I have done sync from Windows contacts.. please help if some1 knows how to rectify the issue...

I am facing issue in Receiving incoming calls, Name not getting displayed though the same has been saved in my phone book!! I have done sync from Windows contacts.. please help if some1 knows how to rectify the issue...

Has your carrier been having issues with Call Display? Do the telephone numbers come up when people call, or does it just show 'Unknown Number' or 'Blocked' ?

SSO Configuration from Windows to ITS

Hi SAP Gurus,
WE have our BI 7.0 system in our landscape, where SSO from windows has been configured for the
BI portal and BI queries to be run and which is running fine.
Now, we have a requirement where in we need to configure SSO from windows to the web services which are running on ITS.
Like , we have certain web services , which have the URL as:
http://lv-cphsapbi1.cph.dk:8016/irj/servlet/prt/portal/prtroot/pcd!3aportal_content!2fcom.sap.pct!2fplatform_add_ons!2fcom.sap.ip.bi!2fiViews!2fcom.sap.ip.bi.bex?INITIAL_STATE=VIEW&INITIAL_STATE-VIEW=XV_PCA_FIN_RVW_MTH_YTD_V2
Where 8016 is the ITS port.
Has anybody worked on such a configuration before. IF yes, then sharing of some documentation and some guidance would be really helpful.
Thanks in advance,
Santosh Bhat

Dear Santosh Bhat
Regarding the application on ITS, i.e
http://lv-cphsapbi1.cph.dk:8016/irj/servlet/prt/portal/prtroot/pcd!3aportal_content!2fcom.sap.pct!2fplatform_add_ons!2fcom.sap.ip.bi!2fiViews!2fcom.sap.ip.bi.bex?INITIAL_STATE=VIEW&INITIAL_STATE-VIEW=XV_PCA_FIN_RVW_MTH_YTD_V2
Normally, how do you launch it?
- open a browser and type the URL directly?
or
- login the backend ABAP, and then jump to a browser from a certain transaction?
or
- login the portal firstly and open the ITS application as a kind of iView? if yes, what kind of iView it is?
I hope to be able to provide you some hints after you clarify the scenario.
Thanks
Thunder

I cannot open a pdf file with aole-mail. I can open pdf files from windows explorer. I have associated pdf with adobe reader. My operating system is window

I cannot open a pdf file with aol e-mail. I went to preferences in Adobe Reader but did not know what to enter for Incoming IMAP and outgoing SMTP. I can open pdf files from windows explorer as I have associated .pdf files with adobe reader. My operating system is windows 7.
When I try to open the pdf file within aol e-mail I get a message: 'Your security settings do not allow this file to be downloaded'. I have not changed my security settings (Tools, Internet Options, security).

Or http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

Transferred itunes library from Windows XP PC to new Windows 7 PC. plugged in 3rd gen Ipod. Ipod icon appears along with playlists, music etc. Songs are grayed out and won't play. Please help!

I recently transferred itunes library from windows XP PC to new Windows 7 PC. The transfer was successful, however when I plug my 3rd gen Ipod Nano into the new PC, the Ipod icon appears along with the music, playlists, etc. The songs are shown but are 'grayed out' and wont play or sync.The 'Devices & Printers' window in new PC shows icon for Ipod driver & is OK. The icon for the Ipod appears but depicts a delta shaped warning icon that states that the Ipod is'not operating properly'. Tried troubleshooting. The troubleshooting message states the the Ipod is 'disconnecting'. Can you help me with this problem?

Then, I dropped the entire itunes file from the old PC (XP) into an empty external drive.
That "itunes file from the old PC"? Is that the iTunes folder, from the old PC, that was in the user home folder's Music folder?
All of the library, playlists, etc. from the ipod as they always have been are shown, by they are 'grayed out' and will not open or play.
That's on the iPod, correct? Are all of your old playlists in iTunes, from the old PC, still there in iTunes on the new PC? Are the songs in iTunes still playable?
This document provides the steps to transfer a complete iTunes library between two computers. See the section called External drive.
iTunes: How to move your music to a new computer - Apple Support
There are many steps, but this is a summary. (1) On the old PC, consolidate all of your iTunes data into the iTunes folder. (2) Copy this iTunes folder to the external drive. (3) On the new PC (that has iTunes installed but NOT running), replace its existing iTunes folder with the one from the old PC (on the external drive). When you run iTunes, it uses the iTunes folder from the old PC, and it should look like iTunes on the old PC (with all the playlists, ratings, play count, etc.), and your iPod will see the iTunes library as the same iTunes library (because it is the same library).
If you did something different, and the old PC is still accessible, you may want to try it using the method from the linked document.

Up graded from Windows XP to Windows 7

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