Up to date program 404 for mountain lion

Trying to update to Mountain Lion with the Air I picked up yesterday.  If I click link in the Up to Date page it just beings up a 404.  Known issue or am I alone?

Yeah I am getting 404 here is exact text:
Error 404--Not Found
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:10.4.5 404 Not FoundThe server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.
If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.

Similar Messages

  • To Apple   I'm buy MACBOOK PRO 13" on 20 JULY 2012 @ apple store fifth avenue Part Number MD101LL/A Serial number C0******DTY3 They say can download update free for program OS X Mountain Lion when arrived But when i download

    To Apple
    I'm buy MACBOOK PRO 13" on 20 JULY 2012 @ apple store fifth avenue
    Part Number MD101LL/A
    Serial number C0******DTY3
    They say can download update free for program OS X Mountain Lion when arrived
    But when i download why it charge to me...
    I want my money back if not i want to return MACBOOK PRO 13" and will buy New One
    Best regard
    <Edited by Host>

    If you registered your computer after June 11th, you were entitled to a free upgrade to Mountain Lion. See http://www.apple.com/osx/uptodate/.
    If you went ahead an purchased ML before recieving your redemption code then you're just out $20. Not a big deal - you should have been instructed on how to get a redemption code for the OS X update.
    Clinton

  • HT1222 How large is the up date for Mountain Lion?

    How large is the up date for mountain lion for my mac in mega bites?

    Here are the system requirements:
    http://www.apple.com/osx/specs/
    You need 8 GB of available hard drive space (plus another 10 GB or so to have empty and available at any time for the OS to operate properly). The installer itself is just over 4 GB (all the numbers are in Gigabytes, not megabytes).
    And it is considered an upgrade (you need to pay for it) rather than an update (which would be free).

  • Preparing for Mountain Lion - what folders and files should be saved?

    Hi gang,
    Although some of you make think this is obvious, it really is not. In preparation for Mountain Lion, I curious what folders and files (other than the obvious) should I move off to another drive? I'm going to do a clean install this time around. I'll probably do an upgrade first to understand any gotcha's when I upgrade my wife's MBP later, then do a clean install.
    I'm going to move the documents, my Aperture and iPhoto libraries, but I'm unsure about the iTunes folder and my movies and such. Most of my software has come from the App Store, so I don't need to worry aobut those, and the few other programs I have the software for (iWork, iLife, but we'll probably need new versions of those.
    I just preparing a list to make sure that I get everthing.
    Thanks, Mark

    When doing a clean install OS upgrade I like to swap out the time machine drive, storing/retiring the old time machine as a backup of the old system while keeping it's Time Machine history.
    So personally what I do is:
    #1 clone my boot drive to an external (at this point I have two backups Time Machine + a clone)
    #2 wipe the boot drive and install new OS on it (at this point I still have two copies of my data TM + clone)
    #3 verifiy the old time machine is accessible from the new boot drive (sometimes due to ownership/permissions/filevault this is a problem so check even if migrating from clone)
    #4 selectively migrate files from clone or TM to new install
    #5 Start a new time machine of the new OS drive (sometimes I'll wipe the clone at this point and use it, prefering to keep the old TM as a archived backup)
    One note, I've burned myself at least once forgetting that I'd excluded some parts of my old drive from Time Machine drive (usually Podcasts, Movies), so pay attention to that before relying on it.

  • How do I create 2 Recovery partitions: one for Lion and one for Mountain Lion?

    Well that is basically the question:
    How do I create 2 recovery partitions: one for Lion and one for Mountain Lion?
    Reason is that I would like to keep the option to return to Lion, or even better, have a seperate partition for eacht?

    can I access my programs from the other partition, so I can save space ...
    No, as far as I know, each one is completely separate - especially if you're dealing with two different versions of OS's.
    is it possible to safely make an extra partion on a running drive (it is my main computer ...) The disk is large enough ...
    how large would this have to be
    I've personally never done it on a running drive - have read it's possible, but don't want to suggest it since I've never done it and wouldn't be sure about the steps. This is how I got to two partitions on my iMac:
    Originally, I had just one partition with Snow Leopard. I used CCC to clone that to an external drive. Booted into that drive and used DU to partition and erase the internal. I then cloned the new clone back. Also cloned the same thing to the other partition which I then upgraded to Lion. So I had two OS's - SL and Lion. I've now decided to clone my SL to an external drive for occasional use and installed ML on that partition - so now I have Lion and ML.
    There are two ways to get a "fresh" install: either download the OS again and install it on a partition of your choice or, as I've done as well, copy the installer to a safe place so you don't need to download it again. It does include whatever apps/software is included in the OS.  I've designated two smaller partitions on externals as my "fresh" installs of both Lion and ML for emergency or reinstall purposes (this is my way of dealing with not having install DVDs) - I took the time to install it there and then slowly add fresh installs of my important apps (either via download or install CD) - don't bother with the little/less used stuff, a current copy of that can be downloaded if and when I need it. I don't really update those two - that can also be done if/when I need it since that'll always change.
    So, yesterday, I decided I wanted to start fresh with ML - booted into my fresh install of Lion (on external), wiped the SL partition on my internal and installed Lion. Decided to download a fresh copy of the ML installer and installed that. Then ran Software Update. After that, repaired permissions. Then I methodically opened every third party app and checked for updates - installed those where necessary. After all that, I simply copied (drag 'n drop) my entire Documents folder (which contains all my important data,, photos, etc) over from another backup.
    This took a while, but mostly because of the long download times; the installs weren't all that bad. I should be running a really clean system now, especially since nothing was ported over except my Documents folder.

  • How can I make a bootable disk for Mountain Lion?

    How can I make a bootable disk for Mountain Lion?

    Make Your Own Mountain/Lion Installer
    1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/Lion application. After Mountain/Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Mountain/Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
    2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
    Open Disk Utility in your Utilities folder.
    After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
    Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
    3. Locate the saved Mountain/Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
    4. Plug in your freshly prepared USB flash drive. You are going to clone the content of the InstallESD.dmg disc image to the flash drive as follows:
    Double-click on the InstallESD.dmg file to mount it on your Desktop.
    Open Disk Utility.
    Select the USB flash drive from the left side list.
    Click on the Restore tab in the DU main window.
    Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
    Drag the mounted disc icon from the Desktop into the Source entry field.
    Double-check you got it right, then click on the Restore button.
    When the clone is completed you have a fully bootable installer that you can use without having to re-download Mountain/Lion.
    Note: The term Mountain/Lion used above means Lion or Mountain Lion.

  • Updated my mac to mountain lion 10.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install? Can anyone help me?

    updated my mac to mountain lion 10.7.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install saying that I need to see developer. Whenever I try to open my appstore, mail or facetime it says that the programmes need to be installed and might not be compatible with this version of mac operating system. Can anyone help me?

    It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
    Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
    As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
    Here's a thread that helped me with iPhoto:
    https://discussions.apple.com/thread/4794375?start=0&tstart=0

  • HT5275 where i can i download safari browser for mountain lion...safari not working anymore :)-

    Process:         Safari [864]
    Path:            /Users/USER/Desktop/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.0.5 (6533.21.1)
    Build Info:      WebBrowser-75332101~7
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [194]
    User ID:         501
    Date/Time:       2012-07-27 08:15:08.202 -0700
    OS Version:      Mac OS X 10.8 (12A269)
    Report Version:  10
    Interval Since Last Report:          1612 sec
    Crashes Since Last Report:           24
    Per-App Crashes Since Last Report:   5
    Anonymous UUID:                      CD2550E7-CA89-438D-A184-2D3C68F75800
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Library not loaded: /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
      Referenced from: /Users/USER/Desktop/Safari.app/Contents/MacOS/Safari
      Reason: image not found
    Binary Images:
           0x100000000 -        0x1006afff7  com.apple.Safari (5.0.5 - 6533.21.1) <54A708F9-B30A-0C6C-95A5-E185874E1B0D> /Users/USER/Desktop/Safari.app/Contents/MacOS/Safari
        0x7fff6a2a6000 -     0x7fff6a2da93f  dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
        0x7fff85dac000 -     0x7fff86067fff  com.apple.AddressBook.framework (7.0 - 1143) <EC55CF4B-4194-3163-B6E1-8C8D2712FBCF> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
        0x7fff8606f000 -     0x7fff860a3fff  com.apple.securityinterface (6.0 - 55024.3) <1AF13976-72BB-351F-A263-09284BA25C88> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
        0x7fff861e6000 -     0x7fff861f2ff7  com.apple.CrashReporterSupport (10.8 - 411) <FA7EA7CD-103D-30B1-BF2F-862E68A6B5B7> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff862aa000 -     0x7fff862aafff  com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
        0x7fff8690b000 -     0x7fff869fcff7  com.apple.PubSub (1.0.5 - 65.32) <A53D3D5D-85DF-3CFC-94DF-FB05D6FEC34A> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
        0x7fff86ba2000 -     0x7fff86bb1ff7  com.apple.opengl (1.8.5 - 1.8.5) <C554C4DA-517D-3F77-BC7E-DDFD9E01A891> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
        0x7fff86c46000 -     0x7fff86c71fff  com.apple.framework.Apple80211 (8.0 - 800.15) <378C6564-96EC-3BFF-9AC0-8A6F87030254> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
        0x7fff8902c000 -     0x7fff892c5ff7  com.apple.JavaScriptCore (8536 - 8536.24) <3A80677B-3381-3281-8033-0F96F7D8D01A> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
        0x7fff893eb000 -     0x7fff893ebfff  com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
        0x7fff89929000 -     0x7fff89938ff7  libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
        0x7fff89ad7000 -     0x7fff89ad7fff  com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
        0x7fff8b8dd000 -     0x7fff8b95bff7  com.apple.securityfoundation (6.0 - 55115.4) <C5461971-E455-31A6-99B8-AF80C4BC26DD> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
        0x7fff8ca34000 -     0x7fff8ca90fff  com.apple.corelocation (1.0 - 1239.35) <0E3482AE-CF12-3CE2-A15E-0BF3D5F956CB> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
        0x7fff8ca91000 -     0x7fff8cb8efff  libsqlite3.dylib (138) <8D6A6805-1494-30D1-9F2A-F58FA3C0D7EE> /usr/lib/libsqlite3.dylib
        0x7fff8f40b000 -     0x7fff8f6d8ff7  com.apple.security (7.0 - 55163.44) <E62305A2-958D-3EBC-B7E5-9A151D3E1777> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff8f746000 -     0x7fff8f946fff  libicucore.A.dylib (491.11.1) <17E8B610-6B16-3F91-B49C-7CAE0D08E9CF> /usr/lib/libicucore.A.dylib
        0x7fff90a92000 -     0x7fff90affff7  com.apple.framework.IOKit (2.0 - 755.9.7) <9B7C5E7A-3F7A-3E70-8179-4384992B84E0> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f98
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.20)
    Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

    Mountain Lion came with Safari 6, so you appear to have an older version of Safari still installed. At some time you appear to have moved or renamed an older version of Safari to your desktop. Make sure you launch the Safari 6 that came with Mountain Lion which is in the Applications folder, and trash that older version.
    If you somehow deleted Safari 6 or overwrote it with an older copy, you'll either need to reinstall Mountain Lion, copy Safari 6 from another system running Mountain Lion, or extract Safari 6 from the Mountain Lion installer using Pacifist from Charlessoft. Safari 6 for Mountain Lion is not available as a separate download from Apple, to the best of my knowledge.
    Regards.
    Message was edited by: varjak paw

  • Canon CAPT 355 doesn't work for Mountain Lion

    SInce I installed Mountain Lion onto my MacBookPro I can't print to my Canon LBP5050N. I've install CAPT 355 that Canon claims will work for Mountain Lion but it doesn't work. I've tried uninstalling all my older driver and installing CAPT 355 but that doesn't work either.

    The ccpd.conf file is still
    # Canon Printer Daemon for CUPS Configuration Data
    <Path>
    # CUPS configuration files Path
    #  Default  /
    CUPS_ConfigPath   /
    # LOG Directory Path
    #LogDirectoryPath /var/log/CCPD/
    </Path>
    # Printer entries
    #  Mapping each "Printer-Name" to "Printer Device Port".
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    #  For example, if you prepare a printer named "LBP3200" as a CUPS printer
    #  queue name, and the printer is connected to the USB port "/dev/usb/lp0",
    #  you can use the following three lines example just by removing the
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    #<Printer  LBP3200>
    #DevicePath  /dev/usb/lp0
    #</Printer>
    <Ports>
    # Status Monitor API socket port
    #  Default PORT  59787
    UI_Port  59787
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    # Backend Data API  socket port
    #  Default PORT  59687
    PDATA_Port  59687
    </Ports>
    I've tried putting in
    <Printer Canon_LBP5050N>
    DevicePath lpd://192.168.1.152
    </Printer>
    manually but no success in getting the results. I've even tried changing the preference file org.cups.printers to include
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    Regards,
    Edwin

  • Programs freeze after mountain lion install

    Since installing Mountain Lion I am having a consistent problem of my programs freezing, having to force quit and then when try to reset the machine it won't shut down fully and I have to push power off. This is occurring for all programs regardless of whether an update has been provided for Mountain Lion. I have a 2011 Macbook Pro with 4GB of RAM and shouldn't have a problem with running the new OS.

    If the issue is limited to your user account try starting up in Safe Mode  (It will take more time to startup because it runs a directory check.)
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  • HT1338 need java update for mountain lion

    Need to find out how to get java update for mountain lion not showing up as any update needed in apps store, but program I am using is requiring jave update.

    Here is the direct download;
    http://support.apple.com/downloads/DL1515/en_US/JavaForOSX.dmg
    http://support.apple.com/kb/DL1515

  • HP still doesn't have Print drivers for Mountain Lion?

    A couple of months ago, I upgraded my MBP (mid-2008; 2.4 GHZ) to Mountain Lion.  I am now running OS X 10.8.2.  Once I completed the upgrade, I discovered that I was unable to print to my networked HP Laser printer  (It is an HP LaserJet P1606dn).  The printer appears as one of the selectable printers, but there is a message stating that I need software from the manufacturer in order to print.  So, I checked HPs website and discovered that the product is unsupported in Mountain Lion, but that "a software update is to be issued in Fall 2012".  I just checked their website again, and here is what I found on the product support page:
    Product Supported Soon in OS X 10.8 Mountain Lion
    HP is committed to providing the best product experience for the OS X 10.8 Mountain Lion operating system. 
    Today, a solution for your printer is not available for Mountain Lion. However, a driver update will be available in 2013 .
    HP aspires to provide the most up-to-date information on HP drivers and software. Please check back for updates.
    Has anyone found, or know of, a work-around for this issue?  I have not been able to use this printer from my MBP since upgrading.  Once I disovered this limitation, I defered upgrading our iMac to 10.8, so that I am able to print from at least one of our computers.   Appreciate any solutions anybody may have found to this limitation.  It seems unfathomable to me that HP could have a mainstream product like this NOT supported in 10.8, especially since the operating system has been on the market for many months.  And to state that the driver will be "available in 2013" is grossly unacceptable.  We'll be on 10.9 by the time they get around to updating their drivers for 10.8.

    Latest drivers:
    http://support.apple.com/kb/DL907

  • USB/Flash support for Mountain Lion

    What App is availiable on app store as USB support for mountain lion? There was one 'USBmate'. Is it okay? If not please tell me how to get the USB support. I have downoaded installation of ML but have not installed it because backups have to be on external HDD. Please help me.

    I don't know to what you are referring. I think you mean a bootable USB flash drive for installing OS X. If so, then know there is no such thing for Mountain Lion. There was for Lion, but it is no longer available. Apple never included any installer disc for computers with Lion or Mountain Lion pre-installed.
    Reinstalling Lion or Mountain Lion is done through the Internet Recovery - OS X (Lion/Mountain Lion)- About OS X Recovery.
    If you download Lion or Mountain Lion from the App Store you can save the installer application and make a bootable installer from it:
    Make Your Own Mountain/Lion Installer
    1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/Lion application. After Mountain/Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Mountain/Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
    2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
    Open Disk Utility in your Utilities folder.
    After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
    Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
    3. Locate the saved Mountain/Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
    4. Plug in your freshly prepared USB flash drive. You are going to clone the content of the InstallESD.dmg disc image to the flash drive as follows:
    Double-click on the InstallESD.dmg file to mount it on your Desktop.
    Open Disk Utility.
    Select the USB flash drive from the left side list.
    Click on the Restore tab in the DU main window.
    Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
    Drag the mounted disc icon from the Desktop into the Source entry field.
    Double-check you got it right, then click on the Restore button.
    When the clone is completed you have a fully bootable installer that you can use without having to re-download Mountain/Lion.
    Note: The term Mountain/Lion used above means Lion or Mountain Lion.
    As an alternative to the above you can try using Lion DiskMaker 2.0 that automates the process.

  • I have recently bought my Mac mini ( July 12) and have already requested my free update code for mountain lion, got a reference nr, but I still haven't received a code via email to update? Its been 12 days. Any advice?

    I have recently bought my Mac mini ( July 12) and have already requested my free update code for mountain lion, got a reference nr, but I still haven't received a code via email to update with? Its been 12 days. Any advice?

    I am still in the return window but i really do not want to return my mac as i know it has the ability to do what i want, my problem is just finding the software that will work as i know there has been a lot of complications with OS X Mountain Lion with softwares that caim to be compatible but then later turn out not to be.
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