Up until today my order said 11/11/2013 now it's unknown?

Why is this up until today when my order was placed on September 23rd 2013 for GOLD 16 iPhone 5s my order status changed to this
Expected Ship Date: Not available at this time.
We received your order and it is in process. Payment not taken yet.

In addition to Mike's suggestions, you only have 4GB of RAM and Mavericks does use more RAM than other versions. You may also want to look at the apps that startup on login and the possiblity of upgrading RAM.

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Up until today I have had a shipping date, now it's gone

I ordered my phone at about 2:10 CST on 9/12 and I received confirmation and everything. Now It is saying that my shipping date is not available. Could I please get some help with this?

Same thing is happening to me. I have two separate orders for 6 Plus'. I have checked the order status multiple times a day on Friday, Saturday, Sunday and today. Most of the time I get the message that my order has been received and is being processed with no shipping date available. However, there have been a few times where I got a Fed Ex tracking number for each order when I checked. Then I would check again later, and get the same message as before..."order has been received....in process.... no shipping date...blah blah blah"
I think the system is all kinds of messed up. At least I captured the tracking numbers when it did show. The Fed Ex tracking status shows that the items have been picked up and is scheduled for future delivery. The delivery dates are for 9/19. Interestingly, I still have not been charged. My AMEX card still has just a $1 authorization hold from VZW.

I just got the Ipod nano about 3 weeks ago. It worked great up untill today. It would not turn on, or connect to my computer. I called the apple company, and the said it was defaulted, and to send it in and they would replace it. Will I get a new one?

I just got the ipod nano about 3 weeks ago. It worked great up untill today. It would not turn on, or connect into my computer. I took it back to best buy and they said it had a defulted battery, and that I needed to call the company. So I did and they had me send it in. Will they send me a new ipod, or a refurbished one. I havn't even had the ipod long enough, and I paid good money for it. I'm hoping to get a new one, because it wasn't my fault.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 for 64 GB one and $99 for the other 4Gs. They do not fix yours. The cracked screen voids any warranty you had on the iPod.
Apple - iPod Repair price

I ordered the new Iphone 6 and it will ship on 10/31, on 10/15 I completed the paperwork to return my iphone 4 8GB, but it appears when my paperwork was emailed to me and I didn't notice until today. It has my return phone listed as an iphone4 16GB...is

I ordered the new Iphone 6 and it will ship on 10/31, on 10/15 I completed the paperwork to return my iphone 4 8GB, but it appears when my paperwork was emailed to me and I didn't notice until today. It has my return phone listed as an iphone4 16GB...is this going to be an issue? I was quoted a trade in value of $200 and need to apply this to my iphone 6, if the trade in is not going to be $200 I need to cancel. I did call the verizon store today and the woman told me it should be no problem, but I keep hearing horror stories about this trade in program and I need to be sure.

susan522,
Congratulations on the purchase of your new iPhone 6. Ordering a new device can be very exciting and we understand wanting to be able to get your hand on it as soon as possible. With the trade in program the device that is being returned should indeed match what was selected at the time the trade in was processed. What we can have you do is reach out to our trade in team to see if this will cause any problems with the amount you receive once you turn in the iPhone 4. You can reach them here http://vz.to/1pJQcUb by clicking in the "How do I contact you" section. It will allow you to send an email to the team that handles the trade in requests personally.
CandiceH_VZW
Follow us on Twitter at @VZWSupport

I purchased "Man of Steel" in a pre-order. I tried to download it today but it said "Insufficient credit." What is that supposed to mean?

I purchased Man of Steel in a pre-order and I tried to download it today but it said "Insufficient Credit". What is that supposed to mean?

Thanks for THAT tip: iTunes acct. history DOES show my (few) Mac app purchases, buried in with my MANY iPhone and iPad apps! So I CAN prove I bought it (7 months ago, not 6), but you wouldn't know it from the App Store app on my Mac! But that does leave a few other ?'s hanging: like how could I download it again, or check for updates (as I said, the version installed has the "update" button greyed out! Ancestry.com (who sells it online and support it for other buyers said update info for App Store purchasers comes through the App Store.
I may just be out of luck with this because after 7 months of ownership, they (Ancestry) just replaced FTM with a new version (Family Tree Maker for Mac2) that is NOT an upgrade (though prior owners get $4.00 off on a $52.00 purchase!!). I'll probably just plump for that....direct from Ancestry.com...and give up on the Mac App Store, because the new version reportedly has major enhancements in sync-ing your family history record between your computer and the cloud program available online. Genealogy software, like everything else is migrating to the cloud, but one really does need a resident program on their device because you're often collecting data "in the field" in libraries, historical archives, cemeteries, etc. where you really can't get online in many cases. Fortunately, more and more of the source data is coming online, so more and more can be done from home!

HT201303 was just having this problem until today. It is now all sorted and I can explain what to do very simply and easily.

I was just having this problem until today. It is now all sorted and I can explain what to do very simply and easily.
I remembered the answers to my questions, I just forgot "EXACTLY" how I entered the text - so I had to have them reset. The easiest way is to sign in through www.appleid.com. Then on the right click the "Manage your Account" link and sign in. Easy so far right. Then, as others have said, look on the left of the screen you will see a link called "Password and Security" - click on this. Now this is where the confusion begins. Some people have a link located directly under the existing questions that looks like this "Forgot your answers? Send reset security info email to blah blah blah email . If you see this click it and it will send an email to the "Rescue Email" address that you entered when you originally entered your answers. Follow the instructions contained in this email and you are done. If you cannot remember this email address or you have since closed it, you will need to go to the Itunes Express lane and send an email to Apple requesting them to reset your answers.
HOWEVER IF YOU DO NOT SEE A THIS LINK UNDER THE QUESTIONS - this means that you DID NOT enter a Rescue email address when you originally set your questions. The only way you can now reset your Security Questions and Answers is to go to the Itunes Express lane and email Apple asking to have these reset. I have 2 apple accounts, one for myself and one for my daughter - as I did not include a rescue email I had to email apple. On both occasions, these questions were reset and an email sent to me exactly 24 hours after I sent them the request. I entered the new details, WROTE THEM DOWN EXACTLY AS I ENTERED THEM THIS TIME, entered a Rescue Email this time and I am good to go again. Simple. Now when I log in and click on "Password and Security" I do have the reset link visable. Apple support are good, they just take a bit of time to get things done, but they always seem to get there in the end. I just wish someone had taken the time to explain this somewhere else in the forum as it would have saved me much time and angst.
To get to the Itunes Express Lane go to this website www.appleid.com make sure the correct country is displayed top right, if not change it. Once this is saved go to the tabs at the top of the screen and click Support. Then halfway down the next page you will see a photo of two random people with a title of Contact Apple Support - Click this. Scroll down until you see the itunes logo, to the right of this you will see the link Express Lane for iTunes Player and iTunes Store - click on this. One the right hand side of the next page click on the link "itunes Store". On the next page click the link "Account Management" check the radio button beside "itunes store account security", select your country from the drop down box and click "Continue". Under the heading MORE OPTIONS, you will see a clickable link called email - click this. Fill in your name, Apple ID and country. Then in the text box, write "I have forgotten the answers to my Security questions, would you kindly please reset them. Thank-You". Then Click Continue, you will be given a reference number and an email is sent to your address advising that generally someone will attend to your request within 24 hours. Like I said previously, I had to do this twice and both times it was reset however it was done within about 5 minutes of the 24 hour cut off, so you will have to be patient. I know 100% that this works for Australia - I am guessing other countries should be similar. Hope this helps someone somewhere!

Standard troubleshooting...
1. Try a Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.
3. Remove apps from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Swipe up on the app preview card
- Press the home button when done.
4. If still a problem restore with your backup.
5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
6. If still a problem, it's likely a hardware issue.

HT5654 I am unable to update latest version of Itune, I get error R6034 C runtime library incorrect. My windows are up to date and I have been able to access itune until today and now I don't have it.

I am unable to update latest version of Itune, I get error R6034 C runtime library incorrect. My windows are up to date and I have been able to access itune until today and now I don't have it.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

How do I NOT get automatically redirected to www04.sub.su.se:#### when typing a certain address in the address field which has worked well until today (still works well in IE).

There are some databases/sites that I have access to when having an IP number on university campus or with a proxy. This worked well in firefox until today. When trying to visit those pages the addresses automatically change a second or two after pressing enter to something like: http://www04.sub.su.se:###/ combined with showing random webpages in the window. This seems to be something associated with firefox since I still have access to the pages in internet explorer.
For example:
If I write http://www.isiknowledge.com/ the address changes to http://www04.sub.su.se:2133/cgi-bin/[email protected].
If I want to get to scholar.google.se I get redirected to http://www04.sub.su.se:2087/
When wanting to visit http://pubs.acs.org/about.html I will end up here: http://www04.sub.su.se:2110/about.html
This problem only occurs on services where I in normal case can get access to articles in scientific journals. I have not encountered this problem in other cases/websites.
I have tried to scan my laptop for viruses with Symantec Endpoint Protection and SuperAntiSpyware 4.45.1000. But nothing suspicious was found.

Hi Magsrobby,
Welcome to the forum and thanks for posting. I'm really sorry to hear you've had so many problems. I can look into this for you if you wish. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

I've upgraded to OS 10.8.2 and my Bowers and Wilkins MM-1 Speakers were working fine until today, and now they won't play any sound at all, even though iTunes shows the audio is playing. I've tried both the headphone jack and the USB port. Please help!

I've upgraded to OS 10.8.2 and my Bowers and Wilkins MM-1 Speakers were working fine until today, and now they won't play any sound at all, even though iTunes shows the audio is playing. I've tried both the headphone jack and the USB port. Please help! I don't want to have to be stuck using my internal speakers!
Thank you,
Chris

Michael,
Thanks. I haven't mixed down the audio or checked the number of tracks in Prefs. Good points.
As far as a mixdown goes, I'll definitely give it a try, though I wonder whether or not the tracks will be recognized during mix down recording - given that you can't hear either of those segments in playback. Just have to try.
Re the preferred number of allowed tracks - I'll go check as soon as I send this off, but I'm not sure that applies in this case, since the two Channels containing the segments that are pinked out are not in additional tracks. I should have mentioned that other audio clips and segments on the same Channels in the SAME tracks ARE heard in playback. As are two additional track in the 2nd Sequence. It's only when the two sequences are joined that the pink tinted segments can't be heard. Within the sequence the same audio cuts playback as they should. Thanks again &
Best regards,
David

Apple TV worked until today. Message says unsupported signal check your output device. I have checked hdmi cable with another device and it's fine. Put on a different tv and same message. Went out yesterday and bought a new Apple TV and same problem.

Apple TV worked until today. Message says unsupported signal check your output device. I have checked hdmi cable with another device and it's fine. Put on a different tv and same message. Went out yesterday and bought a new Apple TV and same problem.

Which TV do you have.
You may wish to try the following:
Press and hold the menu and the up button simultaneously on the remote for six seconds, the Apple TV should then begin to cycle through the various resolutions available to it at 20 second intervals.. If you see a picture appear up on your screen, use the remote to scroll down to the OK option and select it.

Goodnight. as you know apple has evolved considerably until today but there are people who do not have ability to buy new products. in my case I would like to know why the apple do not let the iphone 3g update to iOS 4.3 as are several applications that c

goodnight. as you know apple has evolved considerably until today but there are people who do not have ability to buy new products. in my case I would like to know why the apple do not let the iphone 3g update to iOS 4.3 as are several applications that can not put on my iphone 3g due to this reason. Why does not Apple make a repository with applications for ios 4.2.1? or else do not work in an update to ios 4.3 on iphone 3g?

This has nothing to do with Apple, as Apple does not make the apps.
This is the decision of the app maker.
Contact those app makers and ask them why they do this.

I can no longer send emails from my mac yahoo business account, but can send them directly from yahoo. just not from mac mail. I've been able to send emails perfectly fine until today. Help!

I can no longer send emails from my mac yahoo business account, but can send them directly from yahoo. just not from mac mail. I've been able to send emails perfectly fine until today. I've been on the phone with yahoo mail and they've verified that my account settings are correct and I can send email from yahoo. I can receive emails via Mac mail, but just can't send them. An error message appears that says:
"Sending the message content to the server failed." I can't send emails from my Mac desktop, iphone or ipad. Any suggestions! Help! I'm a Mac rookie and so frustrated! Thanks.

Please read and begin using Can receive email, but not send email. I had a similar issue with Comcast mail (could receive by not send) and found my answer in this letter. For me it took resetting the outgoing mail and telling the system to use a password when sending outgoing mail. If you need help with that please advise and I'll tell you where to look.

Why can I no longer use an image for my signature on forms? The only option I have now is "use a certificate". It was never like this until today.

Why can I no longer use an image for my signature on forms? The only option I have now is "use a certificate". It was never like this until today.

Hi,
I had never heard of someone using the iPhone Number as the ID in the iMessages account in the Mac version.
i.e without adding an Apple ID
iMessages does allow iPhone numbers and mine lists mine.
I would try this.
Sign Out of the iMessages account and Quit Messages
On the iPhone in Settings > Messages remove the Apple ID
Set the iPhone to Airplane mode for a few minutes (to break with the Server)
On starting the phone up again check the iPhone Number is ticked for iMessages.
If it is add the Apple ID
On the Mac restart Messages
Add the Apple ID
At this point you should get a pop up or two saying the iPhone is using the Number and Apple ID.
Accept these and they get added to the Receive At list and Send From drop down.
9:41 pm Monday; October 28, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

My Epson printer stopped working with Firefox today. It does test pages, will work on Notebook, and will work with IE. Up until today it worked with Firefox. Why can't I print anything from the internet with Firefox?

Up until today, I did everything with Firefox. Then I was on Paypal and went to print a shipping label and the printer would not work. I went to troubleshoot page and it printed a test page. I uninstalled my printer and then re-installed it. Still would not work from an internet page. I did a system restore. Still didn't work. Called Epson. They say it's a Firefox problem because it works on Notebook and test pages. I installed IE and the printer works. What happened and how can I get it back working with Firefox?

I have the same problem, I cannot print PayPal shipping label off of Firefox. I did the about.config entry and have seen that the print.print_printer does not exist at all in the list of entries. I use Vista 32. I use an Epson 545 wirelessly.
Can anyone help?

My iPhone no longer works with my wi-fi network. It detects the network but can't communicate, even though it did so until today for months.

My iPhone no longer works with my wi-fi network. It detects the network but is unable to communicate, even though until today it worked great for months. The network is Verizon FiOS Internet on an M1424WR router. PCs and iPad continue to work with the same network without any problem. Any ideas?

have you upgraded to the new ios5 software? if so that could be the issue and contact apple.

Up until today my order said 11/11/2013 now it's unknown?

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