Upated from windows 8 to 8.1 now my office jet pro 8500 premier will not print

is there a fix for this
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Moe,
This is a fix - you need to update the printer software with the new Full Feature Software for Windows 8.1:
HP Officejet Pro 8500 Premier All-in-One Printer - A909n Drivers
Be sure to take a look at the other documentation available for your printer.
Click the Kudos Star!
It is a great “Thank You” to the HP Experts who are here to help!
Kind Regards,
Dragon-Fur

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New hp Office Jet Pro 8500 A910 will not take printing from computer to printer

My new HP Office Jet Pro 8500 A910

Hi Acepvteye,
Welcome to the HP Forums!
I understand that you cannot print with your HP Officejet pro 8500 A910, and I am happy to help you with this
issue!
For further assistance, I will need to know:
If the printer is connected, Wireless, or USB.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is able to make copies by itself.
If the power cable plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Hope to hear from you, and thank you for posting!
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Laser Jet Pro CM1415fnw color will not print from eprint

Laser Jet Pro CM1415fnw color printer will print from laptop but not from email. Signal on printer has strong internet connection and so does computer. I tried to send a pic with my phone but it did not print.

I will need a little more info in order to help out. If you send the printer an ePrint of a text document, will it print that plan document? Also, if the picture that you are sending is less than 100 DPI (dot per inch) the printer will not print that because of the quality. You can send the picture to the computer, open it and the right click on it and look under “properties” and it will give you the DPI information. It is labeled vertical and horizontal resolution. Lastly, what type of phone do you have? What email client are you using to send the picture to the printer?
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Can't print from I tunes on my new HP Office Jet Pro 8500 A909.

My laptop has Windows XP SP3 32-bit and no recent changes have been made to it other than installing the new printer. When I try to print a CD Jewel Case label from Itunes, my printer recognizes the request, but simply beeps and then does not print. After I cancelled spooling and started printing directly to the computer, it started printing the left side of the song list, but that's it. No error messages have been received. I would appreciate any suggestions anyone might have.

If your router supports dual band broadcasting 5Ghz and 2.4 Ghz, log into your router and look at the two wireless profile names. The names (SSID) should be changed so that they are different from each other for each band 5 and 2.4. Also if the SSID is the default SSID that ships with the router, change it to a unique name as a neighbor within range may have the same SSID. Rename to "my unique SSID" and connect the printer to the new network name "my unique SSID" as example. If you need further assistance, list the exact model of your router
I was an HP employee
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page.

HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page. I continually get a message that the computer cannot communicate with the printer.   Not only will it not print docs, it will not print web pages using IE 11 or Google Chrome.
I've used Print and Scan Doctor, it always reports there are no issues and prints a test page even though I can't print anything else.
Each time I want to print, I must reboot the computer. After reboot I have one chance to print.   This problem started February 15, 2015.
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HP Print and Scan Doctor - HPPSdr.exe
HPSupportSolutionsFramework-11.51.0049.msi
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I have a home wireless network (Ubee DDW366 router). All other devices in the house will print to the 8500A printer without issues: 2 Toshiba laptops, 2 Android phones, and 1FireHD.
The desk top is installed with a Netgear Network card I don't know the model, but I had it tested by a PC Tech to confirm that the card is working.   The card and Windows 8.1 were installed on January 3, 2015.
I have run virus scans and malware scans. Each time they show there are no issues with my desktop. What kind of desktop? Specifically made to my specs from store parts. . . no brand name computer. ASUS Motherboard P6X580 Premium. Now I will probably get hacked!
I am at my wits end. And it is frustrating when I need to make a print of something and the system locks up. I often resort to screen printing to a word document to save in order to reboot. . . .but then I lose all sorts of capabilites when I salvage what I needed. Also this is a time consumer.
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Help?
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This question was solved.
View Solution.

Hi ArielAce , thanks for getting back to me!
I would recommend downloading and running the HP Print and Scan Doctor.
Please keep me posted!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Two office jet pro 8500 printers set up to operate wirelessly from one computer

I have two office jet pro 8500 Wireless printers in my real estate office. I would like for them to both operate wirelessly from one computer, but can't get it to work. I do not have any firewalls enabled. I can get only one to work.

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This question was solved.
View Solution.

Hello krnkln3.
Are you trying to send the PDF as an attachment in an e-mail sent to the ePrint e-mail address of the printer or are you trying to print using the ePrint app?
Try sending the same PDF document to the printer's ePrint e-mail address and let us know if that works. If this works but using the ePrint app is not working, maybe the ePrint app is not working fine with this PDF document (it could be due to it's size or something else). Remember that you can always use the e-mail ePrint address of the printer to send PDF documents as the processing is happening at the HP servers and not in your iPad as when you try to send it using the ePrint app.
Cheers!
Wixma.
I am an HP employee.
Say thanks by clicking the Kudos star in the post.
If my reply resolved your problem, please mark it as as Accepted Solution so that it can be found easier by other people.

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I have used my MacAir to print on my HP Officejet Pro 8600 Plus for about 5 months without any problems. All of a sudden my printer will not print. The wireless icon says it's connected to the network. But when I click print it says "looking for air printer" and then "printer not connected". I've repeated the Wizard Set Up for the wireless connection. I've turned the printer and computer on and off. I've even tried printing from my iPhone but it will not find the printer anymore. Please help!

Hello @ladybonds ,
Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.
You are saying that you have been printing fine from your computer for 5 months and now your printer says it is connected to the network and your computer says that it isn't.
Have you recently upgraded to Yosemite the new Apple OS? If not what OS X are you using?
Are you sure that the printer and your devices are on the same network?
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Hello dawnp,
Welcome to the HP Forums.
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Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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I have a office jet pro 8500 A909 a printer. Will it print wireless? windows 7 & 8

can it be modified to print wireless if it won't do it now

Hi,
The HP Officejet Pro 8500 (A909a) can only be connected using USB or wired Etehrnet, the printer itself cannot be connected wirelessly.
By connecting it using a network Ethernet cable you may install the printer on any PC connected to the same network, either Wirelessly or Wired..
For Windows 8 download and use the doftware below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-110033-1&cc=us&dlc=en&lc=en...
For Windows 7 you may gt the latest software from here:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-88604-2&cc=us&dlc=en&lc=en&...
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

Hp officejet pro 8500 software will not install properly on windows 7

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please plug in the usb cable or rerun the setup program from installation cd
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infofablok,
Try downloading and running the print and scan doctor located here:
http://goo.gl/Ujpib
It can fix a lot on its own and if not give a better idea of what is going on. If it does not help make sure to post any errors given by the doctor. Additionally how is the printer connected to the PC (USB/Network Cable/Wireless/Etc)? Is this our first install of the printer and was it working previously for any other functions?
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

My mac air was working just fine , now it will not find my HP office jet pro 8500

Mac Air was working perfectly with my HP Officejet 8500 pro... now will not find it ??

Hey nondeplume,
I'd check out the following article and see if that helps resolve the connection issues you're experiencing on your MacBook Pro:
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http://support.apple.com/kb/HT4628
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When this happens, all of the lights on the printer flash very rapidly.
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You did everything 'right' and yet in most cases such as you present, it turns out to be a bad SATA cable 99% of the time.
I, too, have a Late 2011 15" model and never had a problem with my SATA cable and my SSD. Most people don't. But then there are those few who do.
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Upated from windows 8 to 8.1 now my office jet pro 8500 premier will not print

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