Update 10.3.1.1779 - Keeps Downloading
Just changed to a Blackberry Classic and updated to the latest version of software one of which was 10.3.1.1779. I downloaded the update and restarted. Since then I have constant requests to download and install the same update. Not sure if this is a software issue or Im being stupid. Very annoying. Any ideas? Tom
Hi and Welcome to the Community! It sounds like something did not go right with the automatic update...the recommended resolution is to perform a full official OS reload. Refer:http://supportforums.blackberry.com/t5/BlackBerry-10-Functions-and/How-to-Reload-your-Blackberry10-OS/td-p/2187545#nobannerAlso, do note that OS is widely reported to have many many issues, and BB has released several since then to resolve such issues. But, as has always been, your carrier controls the release of new OS levels to you...BB releases to the carriers all at the same time, but some carriers are slower than others to then release to their end users. Fortunately, there are clever users who have created unofficial methods by which you can bypass those carrier controls:http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using-Autoloader/td-p/2466747#nobannerhttp://forums.crackberry.com/bb10-leaked-beta-os-f395/bb10-os-archive-943672/Do note however, that the OS value you cited will be useless in that unofficial process. The number you cited is the "Software Release", which is completely different from the true OS value. Refer:Article ID: KB23393 How to find the model number and OS version on a BlackBerry smartphoneAll of the discussions are archives are sorted by the true OS level; the Software Release level is completely irrelevant to the discussion and process. Good luck!
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