Update 3G - Error code 1015

Hi;
Was given an iphone by a friend who said it weren't working anymore. Tried to get it into recovery mode to install IOS 4.2.3 (I think, anyway - doesn't show the version number now?) with iTunes 10.5.3.3
Went through the update process but then dropped out with error code 1015. From googling it seems that this is when a phone has been jailbroken...
My friend bought this off someone a while ago and says the person who had it before did this with Cydia...  and has only really used it as an ipod themselves so hasn't noticed anything. The phone still sits at the black apple logo screen.
Can anyone help on this?

Error 1015 is most often a downgrade error. When this is issued by iTunes when restoring to 4.2.1 (obviously not a downgrade) the most common cause is that the iPhone has the iPAD baseband. You will have to search the Web for information on how to get your iPhone working again.

Similar Messages

  • TS3694 keep geting error code 1015 when trying to update my iphone 3gs any tips to sort it out

    keep geting error code 1015 when trying to update my iphone 3gs any tips to sort it out

    https://discussions.apple.com/message/19425288#19425288
    https://discussions.apple.com/message/18882000#18882000
    https://discussions.apple.com/message/18526759#18526759
    http://support.apple.com/kb/TS3694?viewlocale=en_US
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    There is not much you can do, sorry 

  • TS3694 trying to restore and update my iphone 3g but it keeps saying the iphone cannot be restored error code 1015 can anyone help?

    i am trying to restore and update my iphone 3g which i have just brought but it keeps saying iphone cannot be restored error code 1015 can anybody help please?

    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • TS3694 what is error code 1015 trying to restore but keeps coming up with this code

    what is error code 1015 trying to restore phone keeps saying in recovery but keeps coming up with this error code help please

    Are you trying to downgrade your iPhone?
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed.   Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    (from iTunes: Specific update-and-restore error messages and advanced troubleshooting)
    If not, try to move or delete the IPSW file and let iTunes download it again.
    Rename, move, or delete the iOS software file (.ipsw)
    iTunes uses "ipsw" files to restore your device. If those  files  are unusable, then try deleting them, renaming them, or moving the file  to a different directory. This will cause  iTunes to  download a new copy of the IPSW.    When a restore issue is specific to a  user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user  will also cause new .ipsw restore files to be downloaded in the new  user. You can find the ".ipsw" files in these locations:
    Mac OS X
    iPhone
    ~/Library/iTunes/iPhone Software Updates
    iPad
    ~/Library/iTunes/iPad Software Updates
    iPod touch
    ~/Library/iTunes/iPod Software Updates
    Note: The tilde "~" represents your Home directory.
    Windows XP
    iPhone
    C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
    iPad
    C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPad Software Updates
    iPod touch
    C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates
    Note: To quickly access the Application Data folder, click Start, and then choose Run. Type %appdata% and click OK.
    Windows 7 and Vista
    iPhone
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
    iPad
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
    iPod touch
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
    Note: To quickly access the AppData folder, click Start, and then in the search bar type %appdata% and press the Return key.

  • HT201210 I have an old i phone 3G and do not know the password for it. trying to restore it from itunes but keep getting error code 1015, any help on how to get passed this please?

    I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?

    Hi ratcat14!
    I have an article that can help you troubleshoot this issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • TS3694 error code 1015?

    How can I restore iphone after firmware update-error code 1015?

    You have a jailbroken phone and can't get help here, try google.

  • Error code 1015

    I TRIED TO RESTORE IPHONE 3G AND IT GETS TOWARDS THE END OF RESTRE THEN I GET A POP UP SAYING CANNOT BE RESTORE UNKNOWN ERROR CODE 1015 CAN SOMEONE PLEASE HELP ME OUT ITS S FRUSTRATING

    Hello Alexis8581,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/TS1275
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694#hardware
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Best of luck,
    Mario

  • TS3694 how to troubleshoot error code 1015?

    how to troubleshoot error code 1015?...i iwant to update my iphone 3g 8gb to 4.2 ios then suddenly error 1015 just pop up...

    Easy. That error means that your phone is jailbroken. You will have to go elswhere to get help.

  • HT201210 Error code 1015

    Trying to update my iPhone 3G 8GB. Couoldn't update software. Error code 1015.. What's that :-(

    Google Error code 1015.
    Jailbroken iDevices can't be discussed here in this forum.

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    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

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    http://support.apple.com/kb/HT3743
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    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

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