Update Adobe Premier Elements 4

Unable to update through the Help drop down (says I am not connected to internet) and when looking on website for updates there is no update for Premier Elements 4.  Can it be updated?

Updated to what? It's a couple of years old. What updates do you hope to find, if any?
Mylenium

Similar Messages

  • Hi, After I try to load either an existing or new project in Adobe Premier Elements 9 I just get a blank grey screen with none of the timeline, etc. boxes on view. This has suddenly happened, one day OK next not! At the top of the screen I get the normal

    Hi, After I try to load either an existing or new project in Adobe Premier Elements 9 I just get a blank grey screen with none of the timeline, etc. boxes on view. This has suddenly happened, one day OK next not! At the top of the screen I get the normal Pre icon, File, Edit, Clip, etc.
    I am planning on purchasing Premier Elements 13, would it be better if I bought a new program rather than download an upgrade, just in case the upgrade doesn't load properly due to the error with my existing program?
    If I the deleted Premier Elements 9 on my PC would I lose all my existing videos that were produced using Premier Elements 9 or would they be saved so that they can still be worked on in Premier Elements 13?
    Does Premier Elements 13 work with Windows 7?
    Thanks
    Terry

    Premiere Elements 13 absolutely works with Windows 7!
    In fact, I'd highly recommend you download the free trial and give it a test run.
    Meantime, go to Windows Update and make sure you have all of the latest Windows updates, including those that don't install automatically. Then go to the nVidia or ATI site and ensure you have the latest driver for your graphics card, and go to Apple.com and ensure you have the latest version of Quicktime, per the program's requirements.

  • Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down.

    I have Adobe Premier Elements 7. When I launch the application then try to begin using it an error is presented which advises Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down. We will attempt to save your current project.  When I click OK the program shuts down. I have tried fixes I have found on the Forum. I have also uninstalled and reinstalled the program.

    From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
    •You MUST use an account with Administrator Privileges to run Premiere Elements
    •(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
    •What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
    •What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
    •Has this ever worked before?  If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.?  Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
    •Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
    •What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
    •If you are getting error message(s), what is the full text of the error message(s)?
    •What were you doing when the problem occurred?
    •What other software are you running?
    •Tell us about your computer hardware. How much RAM is installed?  How much free space is on your system (C:) drive?
    •How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
    And some other questions...
    •What are you editing, and does your video have a red line over it BEFORE you do any work?
    •Which version of Quicktime do you have installed?
    •What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    •What is your exact graphics adapter driver version?
    •Have you gone to the vendor web site to check for a newer driver?
    •For Windows, do NOT rely on Windows Update to have current driver information
    •-you need to go direct to the vendor web site and check updates for yourself
    •ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

  • Install Adobe Premier Elements 9 results in Windows Installer window pop up

    Installed Adobe Photoshop Elements 9 fine.  When installing Adobe Premier Elements 9, the installation fails during 'Configuring Windows Installer' and a pop up window appears with the title 'Windows Installer'.  What do I need to do to get this software installed?

    You need at least 30GB (or better, 60GB) free defragmented space for PRE9 to work. Do you have this? You may have been on the borderline during install and your first project, so when you rendered your project, or restarted the machine, (possibly Windows creating a system restore point) your free space dropped below the limit.
    Can you also confirm that you didn't install any new software between the saving and opening of your project.
    Here are some general points you should work through to maximise your chances of success
    Install all Windows Updates.
    Install latest version of Apple QuickTime (v7.6.8 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.
    Install most recent graphics and sound drivers from the manufacturers web sites.
    Run Disk Cleanup.
    Run Defragmenter.
    Temporarily disable any anti-virus realtime scanning.
    And give us some information about your clip and hardware:
    Use the GSpot Codec Information Utility to analyse the file and post screen image.
    What project preset did you use?
    Where did the clip come from?
    How did you get it into PRE?
    Post back here with the necessary information described here: Got a Problem? How to Get Started

  • Adobe Premier Elements Video Editor will not open

    I just installed version 12 of Adobe Premier Elements on my Windows 7 (64) system and am unable to open Video Editor.  I receive a message that the display driver is not current and a newer version would make the program run more efficiently.  After some time, the video editor stops trying to load.  I have verified all windows updates are loaded and that I have the most current Quicktime version.  I have also unloaded and reloaded Adobe Premier Elements but this issue continues to persist.  Please assist.

    blee3874
    I suspect that this might be the immediate area to pursue
    1.     What is your video card's/chip's make and model?                        
    AMD Radeon HD 8730M, Intel Graphics HD 4000
    There have been discussions here about problems with Premiere Elements and a dual video card set up.
    http://forums.adobe.com/message/5747654
    What happens if you disable the Intel Graphics HD 4000 and just work with the AMD video card?
    This is one of John T. Smith's and Hunt's favorite subjects. So we should be hearing from them soon. Meanwhile their presence can be felt in the link that I have referenced on this subject of dual video cards.
    More later.
    ATR

  • Adobe Premier Elements 9 stopped working randomly, Please help!

    Just recently when I try to open my Adobe Premier Elements 9 and an error message keeps popping up that says "We have detected an incompatible display driver, please update. HD Graphics 4400 3.0.0 - Build 10.18.10.3977." I went and updated the driver but every time I try to open Premier the pop up keeps popping up and when Premier does open, the video tracks on my timeline will not show on the play back screen so it makes editing impossible.
    I have had this same Adobe Premier Elements 9 since 2011 and had no problems until about a few days ago.

    If you are on Windows, it is VERY likely that a Windows update has changed something
    Display driver & Baddriver http://forums.adobe.com/thread/1370916?tstart=0 may help
    If you are on Windows, do you have dual graphics?
    Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
    IF YES, read below
    -http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
    -http://forums.adobe.com/thread/1001579
    -Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
    -link to why http://forums.adobe.com/message/4685328
    -http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

  • Adobe premier elements 12 will not open.

    Hi
    My Adobe Premier Elements 12 will not open.
    It did open about 12 hours ago when I was busy working on video edits. Then I closed it, went to sleep and got up in the morning to carry on editing - bt it wont open anymore. There are no error messages coming up.
    I double clicked on the icon on my desks top, as well as tried oeping it from the start menu - same responce - nothing happens.
    what can the problem be ?
    If I uninstall and then reinstall - will this affect any of my videos that I am editing but have not rendered or saved yet ?
    thanks - I need help urgently.
    LorenzoChetty

    Lorenzochetty,
    Welcome to the forum.
    As one of the main reasons for PrE to not launch is the video driver (more on that in a moment), can you provide us with some details, please?
    What OS version are you running PrE 12 on?
    What is the make and model of your video card/chip (GPU)?
    What is the installed version of the video driver?
    Is that the latest from the nVidia, or AMD/ATI Web site?
    Also, what anti-virus, anti-malware, anti-anything software are you running?
    If you are on Windows, and have Windows updates set to Automatic (the default), then a simple OS Update can render the video driver obsolete.
    Good luck, and let us know more please.
    Hunt

  • Adobe Premier Elements 7- crash-when burning says" Please insert a blank disk" and already a disk in

    I have a Adobe Premier Elements 7. I have had a lot of problems with it of crashing and not burning.. I just had my computer wiped out and installed everything back on like windows xp service pack 3..etc. First I have Windows XP service pack 3 with an Intel Core 2CPU ,6400 @213GHz, 2.13 GHz, 1.98 GB of RAM.  When I went into disk menus premier elements 7 crashes... why is that??? also I tried to burn a DVD and does the progress of burniing and almost done burning WHILE there is a dvd in the drive and says"Please insert a blank disk and click ok to burning" why doe sit do that also? I just had adobe reinstalled and my computer wiped out? Please respond and help.. I am using this program as a business of video editing and nee this solved.

    Along with Steve's questions, let's talk about the process of Burning a DVD-Video.
    From PrE, which is doing the authoring of the DVD-Video, the first thing that happens is a quick check of the Project and the Menu Set chosen. This happens in an instant. Next, the program must Transcode the Timeline to MPEG-2 that is fully DVD-compliant. This takes some time and is a very intensive process, stressing the computer, and also heating things up greatly. This process will often cause a poorly ventilated, or poorly cooled computer to crash with either a reboot, or a BSOD (Blue Screen of Death). Every component, save for the video card, will be stressed like few other programs can do. PrE uses a 2-pass Transcode, where it goes through the entire Timeline, and maps out sections with high motion, or great detail. It builds a "script" on how to proceed, and then goes back at the Timeline with that script, but also still looking for ways to improve things. This is about 90% of the entire Burn Disc process. Nothing has yet to be burned. Instead, files are created in the Scratch Disk folders. Now, the program takes those newly created MPEG-2 files, the Menus, and all navigation such as Markers, and assembles them into another working folder, in the full DVD structure of VIDEO_TS folder with the IFO, BUP and VOB's. When this is done, the actual physical Burn starts. This is quite a ways into the total process. It is at this point, that the program looks at the burner and the blank media, and not before.
    When the program cannot get the necessary info from the burner, or the blank media, it will throw an error message, similar to yours. Also, "SenseCode Errors" usually indicate a problem with the burner, or the media.
    Now, let's address this last bit. Is the firmware for your burner up to date? If not, update/flash the firmware. This will be available from your burner mfgr's. Web site. Next, what brand of blank media are you using? Verbatim and Taiyo Yuden are the most recommended brands. Memorex, TDK, newer Ritek and all store brands should be avoided at all costs. Last, is your burner a fully-certified multi-drive? If so, it should be able to handle +R, or -R media. What type are you using, and are you sure that this is blank media, and not a disc that you have already burned, or even attempted to burn?
    Hope that we can stop the crashes, and get you to burning.
    Good luck,
    Hunt

  • Adobe Premier Elements 12 lässt sich nach Installation nicht öffnen.

    Adobe Premier Elements 12 lässt sich nach Installation nicht öffnen. Der Startbildschirm erscheint zwar, aber beim Versuch ein neues Projekt zu öffnen erscheint kurz der Laufbalken, der dann kurz darauf wieder verschwindet ohne das ein Projekt geöffnet wird - der Startbildschirm bleibt. Auf einem anderen Rechner, auf dem ich die gleichen Windows Updates installiert habe funktioniert es ohne Probleme. Ein Deinstallation und Neuinstallation brachte keinen Erfolg - das Problem bleibt. Bitte dringend um Hilfe!!!

    Macht es Ihnen keine Fehlermeldung beim Öffnen PSE-Editor?
    Hat seine jemals gearbeitet?
    Sie erwähnten, dass Sie Nik haben, haben Sie überprüft Entfernen Nik und dann öffnet PSE-Editor?

  • Error message with trial version adobe premier elements

    I just downloaded trial version of adobe premier elements 12....
    First use, when I try to open on first screen a new file option, the following message appear..." driver uncompatible, please check and update it..."
    I never had before message like this on any other software, and after checking, all drivers seems to be updated and OK...
    The version downloaded is for 64 bits, so compatible with my computer...
    Please advise
    Thanks
    JL

    jltheillier
    I am assuming that your Premiere Elements 12 tryout is running on Windows 7 or 8 64 bit computer.
    As per SG FAQ, please first verify that your video card driver is up to date according to the web site of the manufacturer of the video card.
    But, I would ask you and SG to beware of his directions to the BadDrivers.txt file for Premiere Elements 12 on Windows 7 and 8 64 bit.
    Deleting that file has saved many whose video card driver was up to date and the error message persisted. But, he has not updated that FAQ for the Premiere Elements 12 location for that BadDrivers.txt file.
    Now about the location...for versions earlier than 12, the location was (demo'd for 11)
    Local Disc C
    Program Data
    Adobe
    Premiere Elements
    11.0
    and in the 11 Folder was the BadDrivers.txt file that you deleted.
    But for version 12, it seems to be
    Local Disc C
    Program Data
    Adobe
    Premiere Elements
    and in the Premiere Elements Folder is the BadDrivers.txt file you delete. It is there as a single file among some folders (in my case, all the other versions of Premiere Elements that I have installed on this same Windows 7 64 bit computer)..
    Please let us know the outcome.
    Thanks.
    ATR

  • After downloading the updates for Premier Elements 12 I got the following error message U44M1P7. What does this mean and how can I correct it. Thanks.

    After downloading the updates for Premier Elements 12 I got the following error message U44M1P7. What does this mean and how can I correct it. Thanks.

    glennpsychdoc
    What computer operating system is your Premiere Elements 12 running on? I suspect Mac because of the name your error.
    Please read the following Adobe document with the details and fix for error U44M1P7
    ATR Premiere Elements Troubleshooting: PE12: 12.1 Update Released
    Specifically open the following link in the above
    Update 12.1 installation errors | Photoshop Elements, Premiere Elements
    Please let us know if that works for you.
    Thank you.
    ATR

  • Adobe Premier Element 11 not working on Mavericks....

    After upgrading Mavericks OS, my adobe premier element 11 purchased at Apple Store is not working and keep on crashing. Any solution?

    1st - exactly which operating system?
    2nd - From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
    •You MUST use an account with Administrator Privileges to run Premiere Elements
    •(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
    •What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
    •What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
    •Has this ever worked before?  If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.?  Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
    •Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
    •What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
    •If you are getting error message(s), what is the full text of the error message(s)?
    •What were you doing when the problem occurred?
    •What other software are you running?
    •Tell us about your computer hardware. How much RAM is installed?  How much free space is on your system (C:) drive?
    •How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
    And some other questions...
    •What are you editing, and does your video have a red line over it BEFORE you do any work?

  • Adobe premier element narration.

    Hello to all...I need help with the following....I am trying to add narration to a movie clip within adobe premier element 13...I have followed all of the directions provided, that is, click Edit- preference-audio hardware  -asio setting..When I try to record, a window comes up and the message is..YOUR CURRENT AUDIO HARDWARE SELECTION DOES NOT HAVE THE INPUT CHANNELS. I  note that I have checked the head set in windows and it works fine, in fact I have no problem with he head set..it is only when I try to use it in adobe element that I get no connection at all...the procedures are very easy...? any idea why I cannot add narration to a clip? it seems it is an issue with adobe? any help would be appreciated...

    josephinez
    Have you updated Premiere Elements 13 to 13.1 yet using an opened project's Help Menu/Update.
    On what computer operating system is your Premiere Elements 13 running?
    Are you using a USB headset - what brand/model?
    Are you confirming that you have gone to Premiere Elements 13.1 Editor Expert workspace
    Edit Menu/Preferences/Audio Hardware ASIO
    And, in the Audio Hardware Settings/Input, you see your headset listed there and, under Enable Device,
    you have a check mark next to the name of your headset?
    The Premiere Elements Narration Tool has a history of not working with USB Microphones. Earlier program
    Read-Me files often included that as a known problem. Although more recent program Read-Me may not
    include that information, users continue to report that their USB microphone does not work in Premiere Elements
    while others claim to have USB microphones that are working for them with the program's Narration Tool.
    Typically it is the microphones with the computer jack connections which are the fall backs.
    Please review and consider and then we will decide what next.
    Thank you.
    ATR
    Add On...The following is a recent thread on USB Microphone
    Re: CAD u37 external mic causes PrE 13 to Crash

  • Does Adobe Premier Elements 8 burn AVCHD DVDs in HDusing a standard burner?  Does it need a bluray?

    Does Adobe Premier Elements 8 burn AVCHD DVDs in HD using a standard burner or do you need to have a bluray burner?  I have read comments stating you can't burn HD video straight to DVD.   I need to check this out before I purchase it.
    Thanks

    Do not hesitate to ask. Adobe has always been a very good host, and allows for pretty open discussions on editing videos, regardless of what one is using.
    Now, I have to admit that I have not seen Pinnacle Studio since the S-10 days. I had S-7, S-8, S-9 and S-10. S-9.4.3 was about the only one, that I really liked, but felt that it was a bit too much of a "big-button" solution, as were its predecessors and S-10. I moved to AVID Liquid, and did not like it. I found PrPro, and the rest, as they say, was history. I added PrE 4 to handle some consumer formats & CODEC's, that PrPro did not do well with.
    I have done some Projects in PrE, mainly to keep me atop the questions in this forum.
    I find that PrE, as of version 4, is more like Pinnacle, in that things are kept pretty much under the hood, and the big-button solutions abound. I am still much less comfortable with PrE, than with PrPro, though I did spend a bunch of time on Pinnacle Studio. Things just work better for me. I have to admit that I am a "control freak," and do not mind doing hand-work, if I can harness the full power.
    I have not seen the more recent Pinnacle products, so cannot comment on them. Going back, my versions (except for 9.4.3) were very crash-prone, and seldom could complete a Project, without at least one catastrophic failure along the way. I learned early on to always hit Ctrl+S (Save), after almost everything I did. My PrE 4 has only crashed once, and that was OE on my part. Now, I do have a much more powerful laptop, than the computers that I used with most versions of Pinnacle, so it's probably not a really fair comparison. The Projects now, are much more involved, than in the Pinnacle days.
    Doesn't directly address your question, and I'm not sure that many folk here have spent enough time with both NLE programs, to help. I would suggest that you post your question in the Muvipix Community (forum), as many users there have different programs, and experience in a bunch. While many use Adobe products, many others use different NLE programs. Maybe some know PrE and Studio (later editions, that what I know/knew) and can answer your question directly.
    After Studio 10.5.1 update killed (and I really mean "killed") a brand new workstation, I swore that no version of Studio would ever find its way inside my edit suite. That was when I went to AVID, but soon dumped that. Though I had used many Adobe products for decades, I have no idea why I did not go to Premiere Pro earlier. My bad.
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    Hunt
    PS - I also feel that most salespeople lick their lips, when they sell an AVCHD camera, as they know that the customer WILL be back for a much more powerful computer.

  • I need to know that Adobe Premier elements 12 will do the following; allow for zooming in of recordings (i,e, can zoom in on items I edit); Can display orgiinal and zoomed recordings side by side; and allow for frame-by-frame playback

    I need to know that Adobe Premier elements 12 will do the following; Allow for zooming in of recordings (i,e, can zoom in on items I edit); Can display orgiinal and zoomed recordings side by side; and allow for frame-by-frame playback.
    Is this possible?
    Any input is appreciated! Thank you.

    Tom
    Thanks for the reply.
    Your thoughts on frame by frame viewing are can do. However, the real time playback feature includes the concept of rendering the Timeline, when the program indicates the need to do so,  to get the best possible preview of what you are seeing in the Edit area monitor. That is a major novel in itself. Each time you do a new edit you will get the render indicator message to ignore or act on.
    Definitely go the free 30 day tryout route for Premiere Elements 12. I have Premiere Elements 12 (updated to 12.1) and it runs fine on Windows 8.1 64 bit.
    Best start with the Premiere Elements 12 Help PDF.
    http://helpx.adobe.com/pdf/premiere-elements_reference.pdf
    Also please review by blog posts Premiere Elements 12 First Look and Premiere Elements 12 Daily Discovery.
    http://www.atr935.blogspot.com/2013/09/premiere-elements-12-first-look-details.html
    ATR Premiere Elements Troubleshooting: Premiere Elements 12 Daily Discoveries
    When you get to the point of hand on with a mini test run project, I can offer to work with you through some specific workflow details in post exchanges in your thread(s). And we can sort out the can and cannot do.
    ATR

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