Update and no syncing
Not only did my phone and outlook not sync properly after the update. It also took out all my phone contacts. I am unable to restore. I have a contact list but it will not recognize the phone when i give it the command to write to the phone. so much for the update helping matters. I have tried several of the solutions offered here in this forum and they do not work. Really good help would be appreciated. Oh in the meantime i went into outlook and manually updated my calender and i am facing the possbility of doing that with my phone numbers If a solution isn't found by apple i may have to return the phone. I need to be able to back up my info into outlook.
Well, not knowing specifically what you did, I can only say:
1. Backup your Outlook PST. Doing sync work without having a good backup is a recipe for disaster (as you have found out the hard way).
2. Uninstall iTunes, Quicktime AND the Apple drivers. Reboot and reinstall.
3. Start off with a new PST file. (you have yours backed up, right?). Enter a couple of sample contacts and events, and verify syncing works. If it doesnt, no need to go any further.
4. Open your old PST file, and export all the data into CSV file. Then reimport them into the new PST files. This will help alleviate any corruption problems the old PST can have that iTunes is not handling gracefully.
5. If the sync doesnt work after that, delete all your recurring events, start with the yearly events that have no end date. These have been know to give iTunes heartburn.
No one should have to go through any of these steps. iTunes should at the very least no destroy your PC data. If you choose not to go through these steps, I understand, and I wouldnt blame you. I can recommend the Treo very highly, and its Outlook sync capabilities are top notch.
Good luck.
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How can I stop ios 7.1.1 update and still sync and back my iphone4?
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Help with iTunes update and accidentally syncing phone to another iTunes account
I'm really hoping someone can help me.
Earlier tonight I updated iTunes on my laptop. I synced my phone and backed it up only to find an hour later when I was going through my messages that all of my contacts were gone. I read up online and apparently this was a common problem with the new update. I've tried the suggestion of going into settings>icloud and turning my contacts on but my numbers are still gone. When I plugged my phone into my computer again to restore the backup, It automatically started to sync again. I clicked cancel straight away but the previous backup changed from earlier on in the evening to the current time. So now I've no backup from earlier, Just from after I realised my contacts were gone.
I also noticed when I was clicking around that my partners email was signed into the itunes account, not my email. I signed him out and signed myself back in but nothing has returned.
Does anybody have a solution for this? I know I can't use a previous backup because it updated the backup to after I noticed the contacts were gone. I also tried restoring my computer to an earlier time from before I backed up iTunes but there's no recent backups of my computer. I also tried signing into iCloud but theres no contacts there either.
I have a feeling all of this was caused because my partners email was signed into iTunes when my phone backed up but I'm curious as to why it would just delete my contacts and nothing else?If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
It gives me the option to delete FIFA, but I would like to avoid this, in fear of losing my saved compitions and Ultimate Team.
When I try to snyc my iTouch after updating, it says that there was an error, and I can't update it from my iPod because it already is, but it's stuck or something. Still hasn't made any progress.
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How do
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Audiobooks and ringtones are one time only download, you cannot re-download for free. -
I use outlook 2007to manage both contacts and calendar. I have a new iPhone 5. Is the bestr way to update iCloud to do manual iTune updates and then sync to the iCloud.
You want to avoid syncing calendars and contacts with both iCloud and iTunes. Doing so will result in the creation of duplicates. If you want to sync your iPhone calendar and contacts with iCloud, consider also syncing your computer with iCloud (requires Vista SP2 or higher and Outlook 2007 or higher). iCloud will then keep the calendar and contacts on your phone in sync with Outlook without using iTunes. (You would still, of course, continue to sync with iTunes for your other iTuens media.)
This guide explains how to set this up: http://www.apple.com/icloud/setup/pc.html. -
I plug in my iPod to charge from my computer and it syncs with my iTunes, but I've been getting a message that a list of 13 of my apps cannot be loaded onto my iPod because it doesn't have the latest software to support them. I have done all the software updates for my iPod and iTunes says it is completed up-to-date. Do I need to delete the apps and redownload them or what?
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Because I have limited internet package on my att iphone 5, I update apps on my computer thru ITunes and then sync them to my phone. The downloads seems to go thru and then install. But when I turn on my phone, the affected apps continue to say they are updating and it never goes away. I do not have wifi but when I am connected, the apps don't update. Help!!!!
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
I have installed itunes 10.7 several times, all goes well. After reeboot, I go to check for updates and it still wants to update to version 10.7! I cant sync to my iphone4 because I get an error message saying I need version 10.6.3 or later. Help
Thank you for getting me started on the track by mentioning "Revo" Uninstaller. The results of "Revo" spoke volumns on why a successful install of ITunes is so difficult to achieve. It is the evil "BONJOUR".
I then tripped upon the following site by Apple and the detailed directions (I read, printed, re-read and followed the instructions. It was intense) brought a successful ITunes, Quick Time and the lovely Bonjour home. Thank you for the start JD42.
http://support.apple.com/kb/HT1923 -
I recently updated and restored my Iphone on a Mac. My music was erased, therefore, I am trying to sync all of the music from my computer into the iPhone, but it says that I need to use the original computer/itunes in order to sync, but it is the same computer and iTunes account. The error reads: The iPhone, "Name" is synced with another iTunes library. Do you want to erase this iPhone and a sync with this iTunes library? If I click "Erase and Sync," will it delete my contacts, apps, etc?
The following may help: iOS: Device not recognized in iTunes for Windows
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I have 2 iphones syncing on one computer and on the same apple ID.
Before i updatad my Itunes to the last available update and my Iphones to 5.01
i had no problem draging jpg. and mp3 files into my iphones DCIM folder (the picture folder that opens
when conecting to Itunes). Since my updates Itune wont let me drag and drop any files' even pictures that
were taken with my Iphone on 4.3.3.
Please help as we have no itunes music in Israel, only apps and i cant copy any of my old music from my computer
to my iphones.
If it helps, i am using a pc with 32 bit windows 7.
Other from the obove Itunes works fine and does sync pictures from my computer to my Iphone from "my pictures" folder.
Thank you for your time
Yoni Bliss
[email protected]The title of my initial post is a bit misleading. I already took a chance deleting one of the iPhones, hoping if I deleted the wrong one, I can still reauthorize it (all with the same Apple ID acct, so not subject to 90-day waiting period, right?) The iTunes database just updated itself, and it says I have 4 "devices" "in the Cloud", but 5 "computers" associated w my account. How can I find out what computers are associated? Isn't there a list I can see? I dont have a clue what computers they might be. If I use the "Deauthorize All" option, is it a pain to add them all back in. I assume I would have to log in from each computer to reauthorize each one. Would I have to be running the newest OS or version of iTunes to reauthorize? I think I have a PowerBook G4 Titanium with an older OS and iTunes. I'd like to keep that authorized, if possible.
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If you are saying that you both have iCloud accounts and use the same icloud ID, then yes, the contacts will be deleted. The idea is that all devices using the same icloud ID are kept in sync. You need to use different IDs. You can keep the same iTunes ID so you can share the songs and apps. But use different icloud IDs.
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To free up hard drive space the best bet is to move data files that you don't need access to all the time. Likely candidates are music, video, and photos. Things like word processing and spreadsheet files can also be moved but they tend not to be very large and so don't free up much space. The problem with moving the above mentioned files is that iTunes and iPhoto need to know where the files are stored.
Here's an article explaining how to move the iTunes folder. You can move the iPhoto library using the Finder but there is a slight complication. Start iPhoto, open the Preferences and click on the Advanced tab. The first option is "Copy items to the iPhoto Library". If this option is checked, copy the iPhoto library to your external folder (drag it from the Pictures folder to your external drive) and then delete it from your Picture folder. If this option is not checked, it is a bit more complicated and we'll need to talk a bit. -
After updating with IOS7, i can no longer control the music on my iPhone with my car controls. I have deleted the phone and re-synced it twice????
Go here: http://www.apple.com/feedback/iphone.html and report it with as much detail as possible.
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