"Update Available" Shows on Nokia Lumina 900 but n...

About once a day I receive the "Update Available" notification on my Nokia Lumina 900. I proceed to plug it into my Mac and Windows Phone 7 Connector pops up like always. Well, when I go to "Device Options" to get the update that should be available, the "Check for Update" button is not in bold (cannot be pressed).
Any advice here?
My phone says there is an update but my Windows Phone 7 Connector cannot detect it or allow me to install one.
Thank you.
Solved!
Go to Solution.

Hi savannah031909,
Have you connected your Lumia 900 to another computer before, or has it been connected at the shop you bought it? In that case your Lumia is connected in guest mode and in this mode software updates can't be done, only sync of mediafiles. You will need to use the 'forget this device' options in settings on the first computer the Lumia was connected to or you can reset the Lumia after which it will establish a primary link with the first computer you connect to after that.
To reset your Lumia 900 first make sure you have synced your contacts and calendar(s) with your (respective) accounts (LiveID, Exchange, gmail). Sync your media files using Zune on your Windows PC or MS Windows Phone connector for Mac.
Now go to Settings>about and select reset your phone. This will completely reset and delete all user data. After the reset go through the Device First Use procedure and setup your (mail)accounts again which will sync back your contacts and calendar(s). Sync mediafiles back with the tools mentioned above and then install Reinstaller form Marketplace to have your previously installed apps transferred back to the Lumia.
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

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