Update Benefits button receives error

In Employee Self Service (ESS), we are able to click on the Benefits function from the ESS menu, then after choosing the Next button from the Dependents and Beneficiaries page, the Benefits Enrollments page displays. When we go to click the Update Benefits button, we receive an unexpected error that tells us to contact the sys admin. Anyone know what the issue may be?

Thanks. I was able to address the issue with Oracle support.
One issue that I do have is that in the Cost Column when using the Update Benefits tab, the column shows an annual amount instead of a bi-weekly amount. After checking and chaning the Activity Reference Period in the Standard rates and communicated amount tabs, it still shows that amount. So, I sent it to Oracle support and the answer was less than stellar! Any suggestions on how employees can see the bi-weekly amount for enrollment selections?

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Hi Reetesh,
Thank you for your reply. Its working actually the answer was previously I was chaning the page effective date to life event date. Now I had re-designed the logic I am just deriving the life even date based on a sql query and storing in in a variable now that variable is used in where clause to pull the records based on life event date so In a way I am not changing the effective date of the page context. It is working fine now
Thanks once again to all
With Regards
Vinod

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