Update bundle for 9360 has froze at 13% whilst backing up data, cant use phone!!!!!!
My son received message this morning on his phone saying it needed updating, he started the update. It is only on 13% now, saying it is backing up his data. Has said this now for 11 hrs. We cant do anything with the phone, it wont go off this screen. we've tried takin battery out an restarting phone but when it comes back on the same screen comes on again. Can someone please help.
Hey martiepoopoo,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
When the BlackBerry® Curve™ 9360 smartphone is backing up the data, does it say which data is being backed up?
As a workaround you can complete the workaround by completing the software update on a PC via force detection. Follow the steps in this KB article: www.blackberry.com/btsc/KB10144
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!
Similar Messages
-
My son received message this morning on his phone saying it needed updating, he started the update. It is only on 13% now, saying it is backing up his data. Has said this now for 11 hrs. We can't do anything with the phone, it wont go off this screen. We've tried taking battery out an restarting phone but when it comes back on the same screen comes on again. Can someone please help.
Hey martiepoopoo,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
When the BlackBerry® Curve™ 9360 smartphone is backing up the data, does it say which data is being backed up?
As a workaround you can complete the workaround by completing the software update on a PC via force detection. Follow the steps in this KB article: www.blackberry.com/btsc/KB10144
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
trying to unlock sons disabled ipad mini cant use find iphone not 3g and wont connect internet when disabled syncs to itunes whenusing never synced method
asks if i want to update and restore download starts and then message syas network connection timed out. any ideas on another method i can update after unlocked and restore all his stuff from icloudTry disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer -
I have downloaded the new itunes and now wanting to update my Iphone 3gs to the IOS 5. It just seems to stop whilst backing it up and not completing. My computer is windows 7..
helllppThat's happening to me and I have Windows XL
-
Have new ipod touch and successfully transferred game data from old ipod touch, but today have updated to the new os (from 6.1.2 to 6.1.3) and now have lost game progress on several apps.
Have tried to restore the backup but it doesn't bring back the game data
Is there anything I can do to find this data or is it gone for good?If restoring from backup did not work then there is nothing else you can do. Did you try both from iTunes backup and iCloud backup? If you restore from iTunes backup you have to have the apps in the iTunes library since synced media like apps and music are not included in the backup.
-
I Installed Maverick on my computer cause it kept asking me as an update to the computer I dont like it and if i do something on my I Pad it happens on my computer to how can go back
Hopefully you made a backup.
This is what I had to do to rever to Snow Leopard from Mavericks:
make an appointment with a genius at an Apple Store
they had to do a deep wipe (not the exact correct term, but deep was part of it) of my iMac, then reinstall Snow Leopard over top of it. We tried to restore from backup during the install process, and ended up in a total mess. So we had to start over and do another deep wipe, then they reinstalled Snow Leopard for me.
You need to bring some proof that you own Snow Leopard with you, then they will install it for free (and do it much faster than you can, because they install the latest version straight away -
my apple has billin and purchaseproblem which i did not buy plz i want to be able to use my apple id again plz
Maybe try this, on iPhone tap Settings App>select Store, near bottom>select Apple ID: at bottom>select Sign Out. Then sign in again. Worth a quick try.
-
Does anyone know how to get round this problem?
johnd3445 wrote:
Could you direct me to the proper thread to post for Javascript then?Oh, is Google down again? When it's up and working, how about searching for a javascript forum. -
Data Integrator has no read permissions to get the data file using FTP
Hi,
I wonder if you could help.
We have installed the data integrator and are using FTP to get the data file from the SAP server to the DI server. The files are created by the SAP admin user with permissions 660. The FTP user is not in the sapsys group so cannot read the files.
Has anyone come accross this problem and how did you solve it?
Many thanks.Hi,
you might want to put you entry into the EIM forum where also the Data Integrator topics are being handled:
Data Services and Data Quality
Ingo -
Just something that has occurred to me, re: backing up vs. fair use
hey all,
i am just wondering if the back-ups of my itunes library count towards the fair use limits on content i have puchased from the store. ie: did a full back up last night, and was planning on another one tonight. if i delete last week's full back-up and do another one tonight, does that count as another incidence of usage?Do you mean if it counts towards a computer authorization for your iTunes account?
No. -
ipad locked on itunes plug in screen. i followed the instructions, plugging it into my laptop to backup and keep getting the back up failed message. checked my itunes to make sure i had latest version. Tried to backup and then restore, both failed. How can i just get this screen off of my ipad and start using my ipad again?
ipad locked on itunes plug in screen. i followed the instructions, plugging it into my laptop to backup and keep getting the back up failed message. checked my itunes to make sure i had latest version. Tried to backup and then restore, both failed. How can i just get this screen off of my ipad and start using my ipad again?
-
Software update popped up and I started it which restarted my Macbook as usual, but it has been loading for a couple of hours. In the meantime, I've tried turning my Macbook off and on to no avail, it stays in loading status (gray screen, small apple and the spinning gear). I've tried escaping, command shift Q, everything!
General advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
The 10.4.11 Combo Updater for PPC Macs is here: http://support.apple.com/kb/DL170
And for Intel Macs here: http://support.apple.com/kb/DL172
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.4.11 update here: http://support.apple.com/kb/TA24901?viewlocale=en_US
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.10 to 10.4.11. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
[b]If you are updating Safari (or just have):[/b]
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari. Remember: Tiger up to 10.4.10 used Safari 2.0.4 or, if you downloaded it, Safari 3.0.3 beta. Safari 10.4.11 used Safari 3.0.4 which was [i]not[/i] a beta. If Safari 3.1.2 on 10.4.11 is not the fastest browser you have ever used, then something is wrong!
Moreover, trying to revert to Safari 3.0.4 (or worse still, version 2) when running 10.4.11 or 10.5 can have repercussions, as Safari 3.1.1 uses a completely different webkit on which other applications like iChat, Mail and Dashboard Widgets etc also rely, and may entail you having to reinstall an earlier operating system.
[b][i]Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on.[/b][/i] Two such add-on that have been frequently mentioned here for causing such problems are Piclens and Pithhelmet. If you have them, trash them.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
/Library/InputManagers
~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later). -
HT4623 update request for no reason
I tunes is telling me to update my phone software. I go to software update and it says that im up to date. cant use i tunes. what now?
Thank you for your input. At least you're not like Lawrence giving poor information.
Hmmmm.. having been working with this product for eight years now, while sometimes I make an erroneous statement, it rarely happens these days.
In this case, it is Yan Li who has given you incomplete information. In addition to the split-server scenario not supporting the
database on a Terminal Services server (which is the information provided by Yan, but not really relevant to this conversation), it is also true that WSUS has
never been supported on a Terminal Services server.
This was posted to the Release Notes, historically, but due to several omissions in the WSUS v3 SP2 Release Notes, does not appear in that document. (That is to say, the SP2 release notes were exclusive to the SP2 feature set, and were not inclusive of the
RTM and SP1 limitations and issues.)
Here is the entry from the
WSUS v3 Service Pack 1 Release Notes:
WSUS 3.0 SP1 is not supported on servers running Terminal Services
Although WSUS 3.0 SP1 may still run on servers running Terminal Services, doing so is not supported or recommended. WSUS 3.0 SP1 will not run on a server running Terminal Services in configurations using remote SQL Server implementations. Because all remote
custom actions (including installation) on a Terminal Services license server will be run as the system account, and the server's system account may not have permissions on the remote SQL Server, the installation may fail.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds. -
Updating attributes for InfoObject
I am getting below error while trying to load the master data "0MAT_PLANT" using DTP.
" There are duplicates of the data record 1 & with the key ' &' for
characteristic 0MAT_PLANT &. "
Tetted following.
1.vealidated the data in PSA, thers is no duplicate entries.
2.In the DTP monitor, I can see..
1.Extraction DataSource 0MAT_PLANT_ATTR : Green
2.Filter Out New Records with the Same Key : Green
3.RSDS 0MAT_PLANT_ATTR -> IOBJ 0MAT_PLANT : Green
4.Updating attributes for InfoObject 0MAT_PLANT : Red (falied)
I was performin the data load with only one record eventhough I m agetting this error measge Duplicates entries" , your help on this greatly appericiated..
Thanks,
RamanHi,
Check if it is full upload from PSA, and check how many PSA request are coming when you pull the data.
Might be in other request in PSA have duplicate entries.
When you pull the data from DTP as Full it will select all the request from PSA..
Check this..
Regards
Gopal -
Satelitte A110-180 - Update Bios for Windows 7 and Linux
Hello,
I want to change the following settings in my bios on my laptop Satelitte A110-180
* AHCI for SATA
* Disable IDE
But there are no such options.
So I thought maybe I have to update my bios.
I found the download page, but there are 2 options: Windows Vista or NOT Windows vista, but I want to dual boot windows 7 and linux.
Wich one I have to download, or is there an other option to change the settings?
Thank you!
BartHi
Satellite A110 does not support such options (SATA AHCI).
The BIOS update will not help you!
Linux is not supported and therefore you will not find any special BIOS for Linux OS!
The both BIOS updates are for Win Vista or OS independent.
Therefore if you are using OS other as Vista then you should take the OS independent BIOS update!
But like mentioned above; both options will not appear after BIOS update!
Maybe you are looking for
-
Is there a way to transfer the card to my iTunes account?
-
How to restore a backup from either Itunes or the cloud
I need to restore a backup for my ipad. A backup was done on 3/15/14. Please instruct me on how to restore it--don't know if it was stored on the cloud or itunes.
-
I have a monitor with what I think is a VGA cable (the kind with the pins and the 2 screws on either side of the pins). Is there an adapter to connect it to my Mac Mini's HDMI or USB port?
-
Text Table /SAPDMC/LSCSTEPT
Hi All, Text Table /SAPDMC/LSCSTEPT contains data only in english and german language. As our client need it in Arabic language also. Can we update the table with arabic language. Thanks in Advance. ALI
-
Dreamweaver adding paragraph tags
Dreamweaver has started automatically putting paragraph <p> tags on information in table cells. This never used to happen. How do you turn that "feature" off as it's making my tables look horrible. I tried CSS table attributes, but its screwing evert