Update cannot be applied for CS6 products
Hello,
I ran the update for some of my products and I got these errors:
Adobe Illustrator CS6 Update (version 16.0.3)
There was an error downloading this update. Please quit and try again later. Error Code: U43M1U49
Dreamweaver CS6 (to version 12.0.3) to address HiDPI-compliance and resolve critical bugs.
There was an error downloading this update. Please quit and try again later. Error Code: U43M1U49
Adobe Illustrator CS6 Update (version 16.0.3)
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe InDesign CS6 8.0.2 updates
There was an error downloading this update. Please quit and try again later. Error Code: U43M1U49
Not sure how to solve this issue
Thank you for your help
Sincerely
Carlos
Like the error message says:
Try again at a different time. The server might have been overwhelmed at the time you tried.
Just make sure you have all anti-virus software turned off, and that you are not behind a software or hardware Fire Wall.
Similar Messages
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Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install. Support Advisor is of no help.Anyone had the same problem? It has all worked perfectly for some years now, but refuses this week.Has Adobe changed something.Windows 7.
Re: Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install.
created by Pat Willener in Downloading, Installing, Setting Up - View the full discussion
What exactly means "refuses"?
This is the message which comes up if I try to update (from the Help menu) or re-install my licenced copies of CS6 or Photoshop Elements 9.
“We've encountered the following issues
Installer failed to initialize.Please download Adobe Support Advisor to detect the problem”
Get Adobe Support Advisor”
OR
on trying to open PhotoshopCS6 I get this message:-
“Adobe Application Manager required to start your trial, is missing or damaged.
Please download a new copy of Adobe Application Manager from http://www.adobe.com/go/applicationmanager_uk”
When I follow these instructions and try and start up/install or update Photoshop CS6 I get the same messages all over again. This has been going on since Tuesday afternoon and I am anxiuous to resolve the problem. For several years now all this has worked perfectly through your website and I cannot understand what has changed. Once I cancel these messages the products themselves seem to function OK. When I attempt to use Adobe Update Manager I get the same messages as above. You will see that my products are properly licensed and up to date. Have you any solution? -
I require an update to Camera Raw for CS6 for the new Olympus 4/3 OMD E-M5 MARK II to process my images. How can I get this?
You may need to purge your Bridge cache for the folder with Mark II raws in it using:
Bridge / Tools / Cache / Purge Cache For Folder current-folder-name
I can see Mark II files in Bridge 5.0.2 for CS6 after installing the ACR 8.8 update, but I didn't try viewing thumbnails in the folder before I had ACR 8.8 so there were no cached "cannot read this file" thumbnails..
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Windows update cannot currently check for updates
dears
when I Try to update my windows 7 by clicking on windows update ( control panel or windows update) I get some notification saying
"windows update cannot currently check for updates because of the service is not running you may need to restart the computer"
I have tried with 2 solution in internet found but not successeded as below :
1) stop windows update service and rename " SoftwareDistribution" folder in order to be created later after restart aformentioned service" and some solution as for stop "Background Intelligent Transfer Service" before windows
update service even though didnt pass.
2) run windows update troubleshooter to idnetify the problems and fix the issue , it tells me its fixed but nothing there.
I need your support please if somebody encounter that to let me run my windows Update for more information its colored with red.
Ali HadaweHi ,
First of all ,I would you suggest to check the status of the "Windows update "services " and "Background Intelligent Transfer service".Run "Services.msc" to open the services manager.
Someone has tried the following methods to resolve the similar issue,please have a try :
1.go into Windows Update and change the settings to "Never check for updates (not recommended)", click OK, and then change it back to "Install updates automatically".
2.Turn on the Windows Defender and update it .
Here is a link for reference :
windows update cannot currently check for updates because the service is not running window 7 HELP(pay attention to Brook and Gab_Power`s answers)
https://social.technet.microsoft.com/Forums/en-US/ee85d867-ce2f-412f-8c03-f43ab92132cc/windows-update-cannot-currently-check-for-updates-because-the-service-is-not-running-window-7-help?forum=w7itproinstall
If the issue persists, please run the fix it tool in the following link to reset the windows update components to have a check .
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
Best regards -
Hardware Build for CS6 Production Premium
First: Thank you for all of the information in this forum. I've done a bunch of reading and there is lots of good information about a many issues.
Second: I am looking for advice on a build for CS6 Production Premium. I don't want top of the line, but a decent midgrade setup. I've done a bunch of reading and I think that I have a reasonable system, but would appreciate some advice. The last time I built a computer was the 1990s when we still had to set DMA and IRQ channels, so I'm a bit rusty.
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Pioneer BDR-2208 blu-ray burner.
Rosewill 1300 watt 80 plus gold power supply.
Soundblaster ZxR PCIe sound card.
Windows 7 Professional Service Pack 1
Two - Dell UltraSharp U2413 24" LED LCD monitors.
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The only software on the computer will be Windows 7, Adobe CS6, and either McAfee or Norton, along with whatever drivers are needed for the systems. I'll stay away from quicktime as it seems to gum up the works according to some advisers on this forum.
Is there anything that I am missing, hardware wise or installation pointers?
Thank you for any assistance!I am considering a similar build for heavy Photoshop and Lightroom use. Currently on and older i7-1358 pin 3.0Ghz XEON cpu, I'm considering either a new i7-4930 or dual Xeons as you are. The reason for the Xeons is ability to use ECC memory and add more cores. This is a production system in daily use so I'd probably not be overclocking.
Interested in your and others views on this. Previous to my current system, I'v always had dual socket Pentiums, Athalons or Opterons, someof which are still in service but in a reduced roll.
I typically use fast drives, some SAS, 15K & 10K (SSDs now where it makes sense) and RAID where necessary, especially for SWAP drives in Photoshop along with lots of memory..
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Thanks for reading.
Doug A -
(solved)-Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer
Hetti Arachchige V Aravinda | Network Administrator (B.Sc, MCP, MCTS, MCSA, MCSE, MCITP, CCNA, CEH, MBCS)| http://www.windowstechinfo.com |Hi,
Glad to see your problem resolved, Hope your experience is helpful with others.
Roger Lu
TechNet Community Support -
Need Serial Number for CS6 Production Premium Adobe Customer service please help
I can't find my original post but any way I had to replace my C; drive and pulled up my Serial Numbers from all my Adobe products for CS 5 photoshop only all the way to CS 5 Production Preminum the CS 5.5 but my problem is I was using CS 6 PP before I switched out my hard drive. And on Abobe Web site for my products it has CS 6 with no serial number and MAC. I do not own a MAC but still CS 6 has no serial number. I think the last upgrade was through Videoguys because they had a special and didnt get register. Anyway how do I get my serial number for CS6 PP.
1. If I put back in my old hard drive is there a location were I can get my serial number?
2. Or Adobe can you update your records?
3. Or can you give me a new serial number?
ThanksFor the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
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and If you don't have the downloaded setup then you can download the software as trial and serialize it later but do make the back up for future use.
To have the download links under Adobe,com account, you have to contact Support no one can help you here. -
I've read through quite a few post and ran the MGADiag on the system in question.
I tried turning Auto update on and off, rebooted, removed a ton of malware, and have scanned multiple times using Hiron's to make sure it's clean. After all that, it still gets the exact same error referenced in the subject line. At this point I'm in serious
contention to do the 'upgrade' to repair the OS. Windows 7 Home Prem OA is listed on the tag attached to the tower.
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {52F22272-F1FB-40AD-A49B-A0AB96812A14}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Lisa\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{52F22272-F1FB-40AD-A49B-A0AB96812A14}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-1500778237-1240944580-2367651401</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Inspiron 620 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="6"/><Date>20130222000000.000000+000</Date></BIOS><HWID>C8B03707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7601.0000-0322012
Installation ID: 002473118260879346938185562304514293817714094756319536
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 4/11/2014 12:02:15 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:16:2014 04:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAABAAAAAwABAAEA6GFY1/Dp1hTgzErdYjS6HJxXpBFKktSdHC4ucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SSDT AMICPU PROC
SLIC DELL WN09
OSFR DELL M08Hi,
Are all services enabled? including Windows Update service, Background Intelligent Transfer Service and?
If they are, you should reset windows update component.
http://support.microsoft.com/kb/971058
Andy Altmann
TechNet Community Support -
Basically, i've tried a number of fixes and so far none have actually solved the problem.
I am running Windows 7 Premium. 6GB RAM. 64-bit Operating System. Intel(R) Core(TM) i5-2410M CPU @ 2.30 GHz.
any help?2014-05-17 00:36:48:125 3880 3d0 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-17 00:36:48:125 3880 3d0 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-17 00:36:48:125 3880 3d0 COMAPI - WARNING: Exit code = 0x80070424
2014-05-17 00:36:48:125 3880 3d0 COMAPI ---------
2014-05-17 00:36:48:125 3880 3d0 COMAPI -- END -- COMAPI: Search [ClientId = <NULL>]
2014-05-17 00:36:48:125 3880 3d0 COMAPI -------------
2014-05-17 00:36:48:125 3880 3d0 COMAPI FATAL: Unable to perform synchronous search. (hr=80070424)
2014-05-17 02:19:57:760 4220 1080 Misc =========== Logging initialized (build: 7.3.7600.16385, tz: -0400) ===========
2014-05-17 02:19:57:760 4220 1080 Misc = Process: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\Silverlight.Configuration.exe
2014-05-17 02:19:57:761 4220 1080 Misc = Module: C:\Windows\SysWOW64\wuapi.dll
2014-05-17 02:19:57:760 4220 1080 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-17 02:19:57:761 4220 1080 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-17 02:19:57:764 4220 1080 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-17 02:19:57:764 4220 1080 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-28 01:54:11:592 11024 37e4 Misc =========== Logging initialized (build: 7.3.7600.16385, tz: -0400) ===========
2014-05-28 01:54:11:607 11024 37e4 Misc = Process: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\Silverlight.Configuration.exe
2014-05-28 01:54:11:607 11024 37e4 Misc = Module: C:\Windows\SysWOW64\wuapi.dll
2014-05-28 01:54:11:591 11024 37e4 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-28 01:54:11:607 11024 37e4 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-28 01:54:11:612 11024 37e4 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-28 01:54:11:612 11024 37e4 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-30 10:55:09:405 3988 1964 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30 10:55:09:435 3988 1964 Misc = Process: C:\windows\system32\wusa.exe
2014-05-30 10:55:09:435 3988 1964 Misc = Module: C:\Windows\system32\wuapi.dll
2014-05-30 10:55:09:405 3988 1964 COMAPI ----------- COMAPI: IUpdateServiceManager::AddScanPackageService -----------
2014-05-30 10:55:09:435 3988 1964 COMAPI - ServiceName = Windows Update Standalone Installer
2014-05-30 10:55:09:435 3988 1964 COMAPI - ScanFileLocation = C:\cc6856b2c1dde6abb126538628\wsusscan.cab
2014-05-30 10:55:09:435 3988 1964 COMAPI FATAL: Unable to connect to the service (hr=80070424)
2014-05-30 10:55:09:435 3988 1964 COMAPI WARNING: Unable to establish connection to the service. (hr=80070424)
2014-05-30 10:55:09:435 3988 1964 COMAPI - Exit code = 0x80070424
2014-05-30 10:57:10:086 3844 1744 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30 10:57:10:086 3844 1744 Misc = Process: C:\windows\Explorer.EXE
2014-05-30 10:57:10:086 3844 1744 Misc = Module: C:\windows\system32\wucltux.dll
2014-05-30 10:57:10:086 3844 1744 WUApp FATAL: Failed to cocreate AU object, hr=0X80070424
2014-05-30 10:57:10:086 3844 1744 WUApp FATAL: Failed to initialize WU app, hr=80070424
2014-05-30 10:57:10:087 3844 1744 WUApp WARNING: Cannot load updates because AU service is not available, hr=80010108
2014-05-30 10:57:10:087 3844 1744 WUApp WARNING: Failed to load the update list, error 80010108
2014-05-30 10:57:10:087 3844 1744 WUApp WARNING: Failed to populate update list with error 80010108
2014-05-30 10:57:10:128 3844 1744 WUApp WARNING: Error displaying Opted In Service summary: 80070424
2014-05-30 10:57:13:756 3844 1744 WUApp WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30 10:57:28:620 3844 1744 WUApp WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30 11:21:21:738 3844 1744 WUApp WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30 11:21:34:106 3844 1744 WUApp WARNING: Couldn't handle 'Check for Updates' click -- service not running
2014-05-30 11:21:39:978 6252 1784 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30 11:21:39:978 6252 1784 Misc = Process: C:\windows\system32\wuauclt.exe
2014-05-30 11:21:39:978 6252 1784 Misc = Module: C:\windows\system32\wucltux.dll
2014-05-30 11:21:39:977 6252 1784 CltUI FATAL: Dialog thread failed for directive Featured Opt-In with error 80070424
2014-05-30 11:21:42:714 3360 19bc Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-05-30 11:21:42:714 3360 19bc Misc = Process: C:\windows\system32\wuauclt.exe
2014-05-30 11:21:42:714 3360 19bc Misc = Module: C:\windows\system32\wucltux.dll
2014-05-30 11:21:42:713 3360 19bc CltUI FATAL: Dialog thread failed for directive Featured Opt-In with error 80070424
2014-05-30 11:33:25:762 3844 1744 WUApp WARNING: Couldn't handle 'Check for Updates' click -- service not running -
Windows update cannot currently check for updates because the service is not running
Running Windows 7 on a Dell N5110.
I get the above message for Windows Updates. Below that it states: Find out more about free software from (null).
I have restarted the computer.
I have run McAffe and MalwareBytes Pro- nothing wrong.
This answer didn't work because the Software Distribution folder was
already empty:
go to services and stop Windows update service
locate C:\Windows\SoftwareDistribution\ folder and delete all its content
start Windows update service
check for update
Under Services:
BITS is set at Automatic(Delayed Start)
Windows Update is also set at Automatic (Delayed Start). It is stopped. If I try to start it, I get the following message: Windows could not start the Windows Update service on local computer. Error 1079: The account specified is different from the account
specified for other services running in the same processes.
In addition, the Windows Update shows nothing under view update history and nothing under hidden updates. Change settings allows me to do absolutely nothing. Red Shield with an x and the options are shaded.
Any help would be greatly appreciated.Hi,
How's everything now?
If issue persists, please try this link
Services fail to start and you receive an Error 1079 on a computer that is running Windows Server 2008, Windows Vista, Windows 2008 R2 or Windows 7
http://support.microsoft.com/kb/2478117/en-us
Regards
Yolanda
TechNet Community Support -
i just bought the student version of cs6 for mac and i can't install it because the site where i put my activation code and student identification in (customer support portal) is unavailable from october 9th to the 14th... but it is august. i need this for school so i would really appreciate it if some one could help me out.
here is the site
Adobe - Site Area Temporarily UnavailableI have the same issue in germany ....
Any Ideas? -
After installing Illustrator CC, an update cannot be applied ERROR: U44M1I210
This error when tryng to apply an update:
Update failed: Unable to extract the downloaded files. Press retry to download again.
Thanks,
Juan DentThis does not work. There are no erros in the log file.
Upon installing Premiere Pro CC, I got the same problem - installed okm but not accepting updates.
Could this be a security issue?
Where can we download the patches since the Creative Cloud Desktop is useless?
Thanks,
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Updates appear for uninstalled CS6 products therefore update always fails (OSX)
Hi,
I have an odd bug whereby my Creative Cloud application notifies me of updates for CS6 products which have been uninstalled on my Mac, this includes Photoshop, Fireworks, Dreamweaver, Illustrator and Premier. I'm wondering if there are remaining files somewhere on my mac causing Creative Cloud to detect these non-existant products which were once installed. When I click "Update All", all CS6 products fail but CC products update successfully.
Any ideas?
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StefanHi,
I have an odd bug whereby my Creative Cloud application notifies me of updates for CS6 products which have been uninstalled on my Mac, this includes Photoshop, Fireworks, Dreamweaver, Illustrator and Premier. I'm wondering if there are remaining files somewhere on my mac causing Creative Cloud to detect these non-existant products which were once installed. When I click "Update All", all CS6 products fail but CC products update successfully.
Any ideas?
Regards,
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NamedCache remove() fail
I had in interesting experience today. I have a NamedCache backed by a CacheStore backed by an Oracle table. Called remove() and CacheStore.erase() was called, so the record was removed from the table. But the object remained in the NamedCache. When