Update caused Ipod to stop working

Hi
I clicked to update my Ipod touch software and it caused my Ipod to need to be restored to its factory settings. However, I am unable to do this as each time Itunes tries to download the software it says that the store is unavailable. I am unable to use my Ipod at the moment due to this.
I tried contacting the tech support via e-mail but they were very unhelpful and suggested paying a fee to them to get more support.
Is anyone able to help with this?
Thanks

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I am having a similar problem at the moment. My ipod is a 20g and fairly new. It has been skipping through all of the songs as though they can't be played. I have soft reset it on numerous occasions and most of the time it has worked. But now I have reset it through itunes for about the fifth time and it won't work. All I have on screen now is the apple symbol and I can't get anywhere. I have updated itunes and reset my ipod after removing all of the music. It seems to be corrupted somehow. Is there any software I can use to wipe it or possibly defrag it other than what is available through itunes?
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Message was edited by: scottishdane

My ipod has stopped working since the laptop turned off during synching.it shows no music and wont play games also is slower,constantly resets and freezes itunes when connected to computer.if i switch it off a spinning wheel appears till batt dies.help?

My Ipod has stopped working properly since the laptop shut down during synching.
My ipod is being slower and wont show any music. when I go into general settings it says the music and videos are loading..
It wont let me into settings all of the time either.
My applications and games have become slow or unresponsive.
The ipod keeps resetting itself, I have tried resetting it to no avail.
I tried plugging it into itunes but it freezes itunes and wont show up on my computer.
When I switch off the ipod it shows a spinning wheel until the battery dies, which could be nearly 2 hours!!
does anyone have any advice as to what to do?
currently ive reset it - nothing has happened
ive let the battery drain itself then recharged it to see if that would make a difference - no difference
Help ASAP needed

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Update caused Ipod to stop working

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