Update causing mouse scroll problems

cant scroll sideways since the 10.6.8 update. wired mouse, restarted twice, fixed permissions no difference

Try a SMC reset and if the mouse has a ball then remove the ball and clean it. If you cannot remove it then using a clean sheet of white paper rub the mouse ball on the paper very vigorously for 30-60 seconds. The idea is to dislodge gunk on the ball.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
Roger

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This has already been reported and acknowledged by Adobe; you can add your vote to the discussion in the feedback forum (above link), that's how it's prioritized.
There is no problem with your own configuration, but the problem is there and there is no fix available, only workarounds as mentionned in this discussion.
You can get back to version 13.0 if you can't live with that, but you would lose the advantages of version 13.1, which may have been negligible for you.
As a matter of fact, the advantages of version 13.1 were critical for some users (hdpi screen, video audio...) and negligible for other users like me. On the other hand I don't care for the scroll bug, I am quite at ease with the keyboard and I did not even notice it before it was reported. I could have reverted to 13.0 but that was not worth the trouble for me.
I have no inside knowledge of how Adobe will fix the bug. I am convinced it's now tracked and corrected, but will there be an update version or patch before version 14, I don't know...

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My iMac is around two years old, and I'm on my third mouse. Why? Because of the scrolling ball. The present mouse scrolls in all directions except down. But previous mouses have stopped scrolling in more than one direction. I have read articles (including the stuff from Apple Support), and I have, I think, tried just about everything (except take it apart, as one article instructed). The mice work fine for a while--then come the scrolling problems. I've tried rubbing the ball (mouse upside down) vigorously on a lint-free cloth, and I regularly (when problems inevitably arise) clean the ball with alcohol and a Q-tip. The latter does get the ball pretty clean, and it works for a while; but eventually even this doesn't correct the scrolling problem (as is the case right now). So, unless someone can give me a suggestion that might work (with Mighty Mouse), can anyone recommend a non-Apple mouse--something not too expensive but of good quality?
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Hi Carl, I used mice (Mighty included) but always went back to the trackball. You don't move your wrist and it is very precise. I have had the same trackball for three years and my Mighty Mouse (which came with my new iMac) is still in it's original packaging. I have a Logitech Marble Mouse. It has all the scrolling and other functions that the MM has. Give it a try and save yourself some exasperation.
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I'm having trouble with my mighty mouse scrolling. It was working fine now not. I just replaced the batteries after indicatortold me to do so. I've tried re-loading the software (though the install routine called it an upgrade).

Mine wont scroll down.
Up, left, right no problem.
If I put the mouse near my ear I can hear a soft clicking when I scroll up, left or right, but no sound when I scroll down.
I have tried cleaning and pressing hard, etc.
I just got off a 47 minute troubleshooting session with apple support and they finally agreed to replace it. I can't believe how nontechnical and unknowledgeable the level 1 support at apple is. It was clearly a mechanical trouble and I described it very clearly, yet they insisted on making me log into other accounts, check preferences, replace batteries, etc. On top of that I was put on hold several times while the tech checked with others about what to do and filled out forms, etc. I have to say I really am not happy with apple support based on this and all previous experiences. On top of this I have to give a credit card# as collateral until I send the defective unit back. If that is the policy why don't they save the 47 minutes and just process the replacement just like the cell phone companies do??
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After perusing this forum, I wonder if there was a recent Windows 7 update that has been causing problems for some HP desktops and displays. My office has a 3500 Microtower desktop running Windows 7 Pro. While Windows 7 Pro is running and in use (as in, not prompted by any user-set power management option), the dual HP displays (via DVI split to VGA) will enter sleep mode ("No Signal", I believe) seemingly randomly/chaotically and without warning. No amount of mouse-waving and keyboard-smashing will wake the displays. The displays will not receive a signal after being turned off then on. Then, not immediately but after some undetermined time, the desktop hard drive light will begin to blink at a consistent 1-second interval (approximate), as though it is stuck in a loop.
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One more piece, not sure if relevant: a user connected remotely in order to monitor the desktop, but detected no problems with the machine. Unfortunately, I was not able to remain with the desktop to see if the displays had shut off at any point during his monitoring.
Links to other forum posts:
http://h30434.www3.hp.com/t5/Desktop-Audio-Video-Monitors/HP-Omni-220-1050xt-Monitor-goes-blank-at-r...
http://h30434.www3.hp.com/t5/Desktop-Audio-Video-Monitors/No-signal-message-on-HP-2010i-using-HPs500...
http://h30434.www3.hp.com/t5/Desktop-Audio-Video-Monitors/HP-S2331-problem-with-coming-on-and-stayin...
http://h30434.www3.hp.com/t5/Desktop-Audio-Video-Monitors/HP-Pavilion-HPE-h8-1100z-CTO-Desktop-PC-pc...
http://h30434.www3.hp.com/t5/Desktop-Audio-Video-Monitors/HP-w2007-monitor-flashes-on-then-off-and-g...

Hi,
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Greetings,
After updating to 10.4.7, my iMac 20" iSight exhibits occasional loss of signal strength in the Airport and poor or lost Bluetooth connections with the wireless keyboard and mouse.
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Greetings,
After updating to 10.4.7, my iMac 20" iSight exhibits occasional loss of signal strength in the Airport and poor or lost Bluetooth connections with the wireless keyboard and mouse.
The Airport and Bluetooth problems happen together at the same time. I can see the Airport signal strength drop and seconds later the mouse starts becoming slow and I usually lose connectivity with my keyboard. After about 10 minutes, signal strength returns on both.
The system is well isolated from interference, the cordless phone is a 5 ghz unit, and all cellphones have been removed from the room, but the symptoms continue. The wireless G router is only 3 meters away in the same room.
I reapplied the combo 10.4.7 updater, repaired permissions, cleaned caches using Applejack, zapped the PRAM and reset the SMU but the problem still happens.
Any suggestions? It is driving me crazy.
Thanks in advance for any help.

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This question was solved.
View Solution.

If you have the original HP software CD, look in the ccc/utils folder for an L3_unintsall (or similar). Run it for a very thorough uninstall.
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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Hi All,
I had a lot of trouble with the scroll function of my mighty mouse and I have tried all the solutions available on the discussion forums and apple support site to clean the mouse but no one has been successful.
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The details with pictures are available at this adress:
Easy Mighty Mouse Cleaning

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Update causing mouse scroll problems

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