Update causing online conflict?

I pay my bills online and have been trying to pay one to PGE our electric company.  I can get to their site and all parts of it, but I cannot log in to pay my bill....it just spins out.  I tried it on my iPhone and same thing.  This has been going on since 11/1.  Today, they changed my password and it still didn't work.  After going around and around their "cyber assistant" said that people with Macs and iPads were experiencing this problem and thought it was maybe a software update from Apple.  It happens with Safari and Firefox both. This just doesn't seem possible since it isn't happening with any other online bill pay.  So I thought I'd ask if anyone knew anything that might be conflicting with online secure site areas.  Apparently these folks are stumped and don't think they will be able to resolve it.  I'm running OSX 10.5.8. Thanks!

Hi, no idea what they use, but I suspect Flash or Java...
Learn about Safari 5.1.7 and Leopard Security Update 2012-003.
Products Affected
Mac OS X 10.5, Product Security, Safari 5.1 (Mac OS X 10.6), Safari 5.1 (OS X Lion)
Safari 5.1.7 for OS X Lion, Safari 5.1.7 for OS X Snow Leopard, and Leopard Security Update 2012-003 disable out-of-date versions of Adobe Flash Player.
Out-of-date versions of Adobe Flash Player do not include the latest security updates and will be disabled to help keep your Mac secure. If Safari 5.1.7 or Leopard Security Update 2012-003 detects an out-of-date version of Flash Player on your system, you will see a dialog informing you that Flash Player has been disabled. The dialog provides the option to go directly to Adobe's website, where you can download and install an updated version of Flash Player.
Additional Information
If you need to re-enable an out-of-date version of Flash Player, you can do the following:
    1.    Navigate to the /Library/Internet Plug-Ins (Disabled) folder.
    2.    Drag "Flash Player.plugin" into /Library/Internet Plug-Ins.
    3.    If the browser is running, quit and restart it.
http://support.apple.com/kb/HT5271
Disabled Java in your Browser settings, not JavaScript.
http://support.apple.com/kb/HT5241?viewlocale=en_US
http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=142064
http://support.mozilla.org/en-US/kb/How%20to%20turn%20off%20Java%20applets

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