Update control report did not appear
Dear Experts/Gurus,
I am confusing after upgrade database version 2004A SP 00 PL 41 to SBO 2005A SP 01 PL 29, the update control report did not appear but when I upgrade database SBO 2004A SP 00 from PL 20 to PL 41, it appears after logon. Why could it be happened ? I appreciate your answer. TIA
Rgds,
Steve
"ratify kyoto protocol"
Steve,
Not sure why that may happen. You may want to enter a message with SAP Technical Support on this issue as you may get a quicker response as this forum is for questions related to the Business One SDK.
Eddy
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I get an error message trying to open App Store. I tried reinstallingthe v10.6.7 combo update. It did not help. Any ideas?
Process: App Store [841]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.1 (63)
Build Info: Firenze-630000~1
Code Type: X86-64 (Native)
Parent Process: launchd [115]
Date/Time: 2011-05-07 17:03:00.804 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 145504 sec
Crashes Since Last Report: 49
Per-App Interval Since Last Report: 46 sec
Per-App Crashes Since Last Report: 49
Anonymous UUID: E3951867-2697-467B-A295-1ECB29108EF1
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'CIKernelNilArgument', reason: 'CISourceInCompositing: sourceIn: nil value for argument #1 (dst)'
*** Call stack at first throw:
0 CoreFoundation 0x00007fff846bd7b4 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff862f40f3 objc_exception_throw + 45
2 CoreFoundation 0x00007fff846bd5d7 +[NSException raise:format:arguments:] + 103
3 CoreFoundation 0x00007fff846bd564 +[NSException raise:format:] + 148
4 QuartzCore 0x00007fff87dddd17 -[CIKernel apply:to:params:] + 232
5 QuartzCore 0x00007fff87dddb40 -[CIKernel apply:to:options:] + 343
6 QuartzCore 0x00007fff87ddd9e7 -[CIFilter apply:] + 214
7 QuartzCore 0x00007fff87de03bb -[CISourceInCompositing outputImage] + 246
8 Foundation 0x00007fff87340488 -[NSObject(NSKeyValueCoding) valueForKey:] + 420
9 QuartzCore 0x00007fff87dd9e5c -[CIFilter valueForKey:] + 39
10 App Store 0x0000000100025d76 0x0 + 4295122294
11 App Store 0x000000010001d610 0x0 + 4295087632
12 App Store 0x000000010001da65 0x0 + 4295088741
13 AppKit 0x00007fff82d62c49 -[NSView _drawRect:clip:] + 3390
14 AppKit 0x00007fff82d618bc -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
15 AppKit 0x00007fff82d61c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
16 AppKit 0x00007fff82d86bea -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
17 AppKit 0x00007fff82d61c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
18 AppKit 0x00007fff82d61c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
19 AppKit 0x00007fff82d61c26 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
20 AppKit 0x00007fff82d5ff8e -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
21 AppKit 0x00007fff82d5fab0 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
22 AppKit 0x00007fff82d5c362 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
23 AppKit 0x00007fff82cd5b9a -[NSView displayIfNeeded] + 969
24 AppKit 0x00007fff82c8771a -[NSWindow _setFrameCommon:display:stashSize:] + 1895
25 AppKit 0x00007fff82c9dadc -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
26 AppKit 0x00007fff82c9d77a -[NSWindow orderWindow:relativeTo:] + 94
27 AppKit 0x00007fff82c69770 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
28 AppKit 0x00007fff82c6788d loadNib + 226
29 AppKit 0x00007fff82c66f9d +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
30 AppKit 0x00007fff82c66bd2 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
31 AppKit 0x00007fff82c64153 NSApplicationMain + 279
32 App Store 0x0000000100001a1c 0x0 + 4294973980
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff88ec95d6 __kill + 10
1 libSystem.B.dylib 0x00007fff88f69cd6 abort + 83
2 libstdc++.6.dylib 0x00007fff801f45d2 __tcf_0 + 0
3 libobjc.A.dylib 0x00007fff862f7d29 _objc_terminate + 100
4 libstdc++.6.dylib 0x00007fff801f2ae1 __cxxabiv1::__terminate(void (*)()) + 11
5 libstdc++.6.dylib 0x00007fff801f2b16 __cxxabiv1::__unexpected(void (*)()) + 0
6 libstdc++.6.dylib 0x00007fff801f2bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
7 libobjc.A.dylib 0x00007fff862f4192 object_getIvar + 0
8 com.apple.CoreFoundation 0x00007fff84715969 -[NSException raise] + 9
9 com.apple.AppKit 0x00007fff82c879dc -[NSWindow _setFrameCommon:display:stashSize:] + 2601
10 com.apple.AppKit 0x00007fff82c9dadc -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
11 com.apple.AppKit 0x00007fff82c9d77a -[NSWindow orderWindow:relativeTo:] + 94
12 com.apple.AppKit 0x00007fff82c69770 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
13 com.apple.AppKit 0x00007fff82c6788d loadNib + 226
14 com.apple.AppKit 0x00007fff82c66f9d +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
15 com.apple.AppKit 0x00007fff82c66bd2 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
16 com.apple.AppKit 0x00007fff82c64153 NSApplicationMain + 279
17 com.apple.appstore 0x0000000100001a1c 0x100000000 + 6684
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff88e9412a kevent + 10
1 libSystem.B.dylib 0x00007fff88e95ffd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff88e95cd4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff88e957fe _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff88e95128 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff88e94fc5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff88e94f4a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff88e9535c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff88e94fc5 start_wqthread + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff88e94f4a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff88e9535c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff88e94fc5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff711552d8 rcx: 0x00007fff5fbff378 rdx: 0x0000000000000000
rdi: 0x0000000000000349 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff390 rsp: 0x00007fff5fbff378
r8: 0x00007fff71158a40 r9: 0x0000000000000063 r10: 0x00007fff88ec5616 r11: 0x0000000000000202
r12: 0x00007fff84742b09 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000001
rip: 0x00007fff88ec95d6 rfl: 0x0000000000000202 cr2: 0x00007fff70055fd0
Binary Images:
0x100000000 - 0x100044fff com.apple.appstore 1.0.1 (63) <0AC57744-4504-88C0-AAF1-C3A10BAAA06E> /Applications/App Store.app/Contents/MacOS/App Store
0x100065000 - 0x10018bfff com.apple.CommerceKit 1.0 (60.2) <A0754534-B2DE-605F-0CEE-3036DE52AE7D> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <69130DA3-7CB3-54C8-ABC5-423DECDD2AF7> /usr/lib/dyld
0x7fff801a8000 - 0x7fff80225fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff8026f000 - 0x7fff80eeafef com.apple.WebCore 6533.21 (6533.21.1) <A7433C61-B507-BDB0-9CA8-1A3A2A699B2F> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff80f01000 - 0x7fff80f05ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <49E6AF5D-AF9B-67CF-A6B8-C79F6BA8A627> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff80f06000 - 0x7fff80f1cfef libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
0x7fff80f1d000 - 0x7fff80f6cfef libTIFF.dylib ??? (???) <F0F7F0B7-7253-F88F-9E2D-FA3770143758> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff80f6d000 - 0x7fff812a1fff com.apple.CoreServices.CarbonCore 861.34 (861.34) <B5680539-CB31-6C6D-C0AD-606D4D46E7F5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff81359000 - 0x7fff81423ff7 com.apple.installframework 595 (595.1) <4803A535-192D-FB89-1A9F-CD1611E61910> /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
0x7fff81424000 - 0x7fff81465ff7 com.apple.MediaKit 10.4 (486) <5ABA1213-744C-5C65-CA8E-84BE866DB7B4> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff815bd000 - 0x7fff815f9fe7 libcurl.4.dylib 6.1.0 (compatibility 6.0.0) <1E041185-131C-C237-C250-38BE933A269A> /usr/lib/libcurl.4.dylib
0x7fff81630000 - 0x7fff81820fef com.apple.JavaScriptCore 6533.20 (6533.20.20) <5626170D-00AE-33B1-03FF-256E9794150D> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff81845000 - 0x7fff818c4fe7 com.apple.audio.CoreAudio 3.2.6 (3.2.6) <1CF0AE2D-0E85-D41B-EC2D-8CFD298AB5A0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff818c5000 - 0x7fff8199dfe7 com.apple.DiscRecording 5.0.8 (5080.4.1) <41A9AC05-7247-599C-7CED-89BACB63CDB6> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8199e000 - 0x7fff819d8fff libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <C7153747-50E3-32DA-426F-CC4C505D1D6C> /usr/lib/libssl.0.9.8.dylib
0x7fff819d9000 - 0x7fff81aabfe7 com.apple.CFNetwork 454.11.12 (454.11.12) <B1C9008A-4A5D-609D-5D10-C93DAD6FFB4C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff81aac000 - 0x7fff81abbfff libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
0x7fff81abc000 - 0x7fff81acdff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <97019C74-161A-3488-41EC-A6CA8738418C> /usr/lib/libz.1.dylib
0x7fff81ace000 - 0x7fff822d8fe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8233a000 - 0x7fff82346fff libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <6FB0A8F4-72A1-D28F-E801-DE2C7498AFB9> /usr/lib/libbz2.1.0.dylib
0x7fff82347000 - 0x7fff8242dfef com.apple.DesktopServices 1.5.10 (1.5.10) <B7E00D85-F971-D85B-0217-482E15E9E924> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8242e000 - 0x7fff8243bfe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <45B5B514-7CEB-38A9-F34A-1D96F010EC42> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8243c000 - 0x7fff824f1fe7 com.apple.ink.framework 1.3.3 (107) <8C36373C-5473-3A6A-4972-BC29D504250F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff824fa000 - 0x7fff82522fff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff82523000 - 0x7fff82583fe7 com.apple.framework.IOKit 2.0 (???) <D107CB8A-5182-3AC4-35D0-07068A695C05> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff826ef000 - 0x7fff829edfff com.apple.HIToolbox 1.6.5 (???) <AD1C18F6-51CB-7E39-35DD-F16B1EB978A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff82c62000 - 0x7fff83658fff com.apple.AppKit 6.6.7 (1038.35) <9F4DF818-9DB9-98DA-490C-EF29EA757A97> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff83659000 - 0x7fff8368cfff libTrueTypeScaler.dylib ??? (???) <6EFBF3B7-E4D5-E6AE-5A7D-22F37E288737> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff8368d000 - 0x7fff8368dff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff83695000 - 0x7fff8372fff7 com.apple.ApplicationServices.ATS 275.15.1 (???) <55B528A6-0C88-6CB8-152B-A34A440FACFE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff83730000 - 0x7fff8373dff7 com.apple.AppleFSCompression 24.4 (1.0) <DDA39C71-6379-2844-B217-2995B61EA768> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8373e000 - 0x7fff838bcff7 com.apple.WebKit 6533.21 (6533.21.1) <E954BB9E-51DC-9B68-5312-E1507329A9B3> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff838bd000 - 0x7fff838bffff libRadiance.dylib ??? (???) <73257486-8E94-E758-1A5A-5B521F27EE12> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff83e15000 - 0x7fff83e15ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <4CCE5D69-F1B3-8FD3-1483-E0271DB2CCF3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff83e16000 - 0x7fff83e4bff7 com.apple.DiskManagement 3.4 (355) <E362D004-EFC9-A0FD-DFD6-EB0B697927D7> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff83e4c000 - 0x7fff83e6dfff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <9F322F47-0584-CB7D-5B73-9EBD670851CD> /usr/lib/libresolv.9.dylib
0x7fff83e6e000 - 0x7fff83f85fef libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <1B27AFDD-DF87-2009-170E-C129E1572E8B> /usr/lib/libxml2.2.dylib
0x7fff840b6000 - 0x7fff840b6ff7 com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff840b7000 - 0x7fff840cdfe7 com.apple.MultitouchSupport.framework 207.10 (207.10) <F006B2C9-C03F-F863-1FBB-952EC77AE699> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff840ce000 - 0x7fff840fdfff com.apple.framework.Admin 4.5 (4.5) <8F5A3803-7C4F-16DA-1B74-B9A1EF92614B> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fff841f0000 - 0x7fff8421bff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib
0x7fff8421c000 - 0x7fff84264ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff84265000 - 0x7fff8426aff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff843d8000 - 0x7fff8450dff7 com.apple.audio.toolbox.AudioToolbox 1.6.6 (1.6.6) <AFAB42A2-A3A8-83D8-D583-613625706690> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8450e000 - 0x7fff845c7fff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff8460c000 - 0x7fff84783fe7 com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff84784000 - 0x7fff84789fff libGIF.dylib ??? (???) <1B9DCB7F-CD1D-B23F-8AC6-5292B94A4D0E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8478a000 - 0x7fff8478bff7 com.apple.TrustEvaluationAgent 1.1 (1) <5952A9FA-BC2B-16EF-91A7-43902A5C07B6> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8478c000 - 0x7fff847a5fff com.apple.CFOpenDirectory 10.6 (10.6) <401557B1-C6D1-7E1A-0D7E-941715C37BFA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff847a6000 - 0x7fff84868fef libFontParser.dylib ??? (???) <363E2A8A-CEFE-9A74-E677-C240B27A4FC6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff84869000 - 0x7fff84869ff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff848cd000 - 0x7fff8496dfff com.apple.LaunchServices 362.2 (362.2) <87E172DB-2C0E-E2E5-2A75-FB4284AECDAF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff849d7000 - 0x7fff849d7ff7 com.apple.Carbon 150 (152) <C0E61968-57F3-6EE1-8524-32A18955BAF0> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff849d8000 - 0x7fff84a2dff7 com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff84a3a000 - 0x7fff84bf8fff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <2C6ECACF-CD56-1714-6F63-CB6F5EE7A1E2> /usr/lib/libicucore.A.dylib
0x7fff84bf9000 - 0x7fff84c77ff7 com.apple.CoreText 3.151.8 (???) <5DCD6BD9-63FB-767E-5993-5AEBE890145B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff84c78000 - 0x7fff84c87fff com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff84c88000 - 0x7fff84cd1ff7 com.apple.securityinterface 4.0.1 (40418) <77FDB498-B502-050C-6AF4-1DAB17F64B6F> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff84ce6000 - 0x7fff84e9efef com.apple.ImageIO.framework 3.0.4 (3.0.4) <EFB373AE-FE02-40C4-ABDC-09D61AFD25EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff84f98000 - 0x7fff84f98ff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff84f99000 - 0x7fff84f9cff7 com.apple.securityhi 4.0 (36638) <EABABBA8-AB59-599A-1884-0010C059DE62> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff84f9d000 - 0x7fff84fdafff com.apple.LDAPFramework 2.0 (120.1) <54A6769E-D7E2-DBE2-EA61-87B9EA355DA4> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff84fdb000 - 0x7fff84feffff libGL.dylib ??? (???) <0FA671EB-6FA0-BA97-C00A-C42247C22B26> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff84ff0000 - 0x7fff84ff4ff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff84ff5000 - 0x7fff8502efef libcups.2.dylib 2.8.0 (compatibility 2.0.0) <F8E0672F-C0B4-B161-E50D-A1405D14F21C> /usr/lib/libcups.2.dylib
0x7fff8502f000 - 0x7fff85044ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <1AE1FE8F-2204-4410-C94E-0E93B003BEDA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff85045000 - 0x7fff850f5fff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff850f6000 - 0x7fff85137fff com.apple.SystemConfiguration 1.10.5 (1.10.2) <FB39F09C-57BB-D8CC-348D-93E00C602F7D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
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0x7fff8557c000 - 0x7fff859a7fef com.apple.RawCamera.bundle 3.6.4 (561) <C4AB0054-B2C8-246E-0F17-98F4BD5BE94C> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff859a8000 - 0x7fff85aa8fef com.apple.DiskImagesFramework 10.6.5 (289) <B4C7A42F-241C-F3C7-8977-18B620CB66D9> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff85aa9000 - 0x7fff85bcafe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <48AEAFE1-21F4-B3C8-4199-35AD5E8D0613> /usr/lib/libcrypto.0.9.8.dylib
0x7fff85bcb000 - 0x7fff85bddfe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
0x7fff85c62000 - 0x7fff85c7dff7 com.apple.openscripting 1.3.1 (???) <9D50701D-54AC-405B-CC65-026FCB28258B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff85c8d000 - 0x7fff85cd7ff7 com.apple.Metadata 10.6.3 (507.15) <DE238BE4-5E22-C4D5-CF5C-3D50FDEE4701> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff86016000 - 0x7fff8603cfe7 libJPEG.dylib ??? (???) <AD42F658-7C32-EEE5-8341-A8EE6476BF46> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8603d000 - 0x7fff8607aff7 libFontRegistry.dylib ??? (???) <8C69F685-3507-1B8F-51AD-6183D5E88979> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8607b000 - 0x7fff860beff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <2C596A24-8B86-79D6-1A8E-5E8FFB6A1558> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff860bf000 - 0x7fff8610eff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff86118000 - 0x7fff8611dfff libGFXShared.dylib ??? (???) <878C429B-44D4-875C-1A35-4FD8C6152695> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8611e000 - 0x7fff86159fff com.apple.AE 496.4 (496.4) <55AAD5CA-7160-7899-1C68-562ED8160DF7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8615a000 - 0x7fff8615bff7 com.apple.audio.units.AudioUnit 1.6.6 (1.6.6) <BE4E577D-87EC-8FD0-5341-AE99CE4ADC99> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8615c000 - 0x7fff8621dfef com.apple.ColorSync 4.6.6 (4.6.6) <EC6C8119-23F6-A96E-47A3-5CD31E462AE3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff862ea000 - 0x7fff863a0fff libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <99CB3A0F-64CF-1D16-70CD-8AED2EF06C30> /usr/lib/libobjc.A.dylib
0x7fff863b3000 - 0x7fff863fcfef libGLU.dylib ??? (???) <0FCD57C5-D7AA-F2DD-D2EC-C1C8B931F65C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff863fd000 - 0x7fff86411ff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff86428000 - 0x7fff86459fff libGLImage.dylib ??? (???) <6925991A-9B1B-B9FA-645A-807F9BCC3DE7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8645a000 - 0x7fff8649bfef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff86707000 - 0x7fff86708fff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
0x7fff86709000 - 0x7fff8672eff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8672f000 - 0x7fff8686dfff com.apple.CoreData 102.1 (251) <9DFE798D-AA52-6A9A-924A-DA73CB94D81A> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8686e000 - 0x7fff868c0ff7 com.apple.HIServices 1.8.2 (???) <80D63B54-3F43-080C-038A-70038D9AF325> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff868c1000 - 0x7fff86919fff com.apple.PackageKit 1.1.1 (90.2) <8233491E-BF22-0170-64F1-51FD02C22008> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x7fff8691a000 - 0x7fff86929fff com.apple.opengl 1.6.12 (1.6.12) <29482652-1E44-1C47-428F-1209AA65336D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff86972000 - 0x7fff86992ff7 com.apple.DirectoryService.Framework 3.6 (621.11) <AD76C757-6701-BDB5-631E-1CB77D669586> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff86be5000 - 0x7fff86c1ffff com.apple.bom 10.0 (164) <E5C9AFBD-68C1-197E-72B0-B43295DC87DC> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff86c2e000 - 0x7fff86c31fff com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff86c32000 - 0x7fff86c3dfff com.apple.CrashReporterSupport 10.6.7 (258) <BB0B9A08-6CEC-0500-5BD1-C18E1465E406> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff86c3e000 - 0x7fff86c54fff com.apple.ImageCapture 6.0.2 (6.0.2) <06E4103B-9BE4-7EAD-B532-89FC5EB06ED4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff86c55000 - 0x7fff86d12fff com.apple.CoreServices.OSServices 359 (359) <8F509D8D-4C94-9A1C-3A87-5B775D9F6075> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff86d1d000 - 0x7fff86d40fff com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff86edb000 - 0x7fff86eddfff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff86ef7000 - 0x7fff8717ffef com.apple.security 6.1.2 (55002) <015C9A08-3D07-9462-8E91-DB1924349621> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff871bb000 - 0x7fff872d4fef libGLProgrammability.dylib ??? (???) <C4BB281B-629D-08ED-2991-3D51671B0B02> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff872d5000 - 0x7fff872dbff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff872dc000 - 0x7fff87323ff7 com.apple.coreui 2 (114) <923E33CC-83FC-7D35-5603-FB8F348EE34B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff87324000 - 0x7fff875a7fe7 com.apple.Foundation 6.6.6 (751.53) <476E617B-B59B-53DE-991D-98C1993BCBCE> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff878ec000 - 0x7fff878f3fff com.apple.OpenDirectory 10.6 (10.6) <4FF6AD25-0916-B21C-9E88-2CC42D90EAC7> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff878f4000 - 0x7fff87902ff7 libkxld.dylib ??? (???) <F90EDFE8-708A-3046-E403-A3B536FCFA43> /usr/lib/system/libkxld.dylib
0x7fff87952000 - 0x7fff8796fff7 libPng.dylib ??? (???) <0C232C1E-49C8-F7A9-9634-DF2BDA1AB722> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8798c000 - 0x7fff87997ff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <3D65E89B-FFC6-4AAF-D5CC-104F967C8131> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff87998000 - 0x7fff87a02fe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <AF0EA96D-000F-8C12-B952-CB7E00566E08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff87a03000 - 0x7fff87a4ffff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
0x7fff87dc7000 - 0x7fff88164fe7 com.apple.QuartzCore 1.6.3 (227.36) <6FD8E129-135E-2F89-E9F0-A3CD0C6FCEF1> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff883a1000 - 0x7fff883a7ff7 com.apple.CommerceCore 1.0 (9) <4C66D962-91B5-F25C-A6FF-DFD5F924A0DD> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff883a8000 - 0x7fff88485fff com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff88589000 - 0x7fff8860eff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8860f000 - 0x7fff8869ffff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff886a0000 - 0x7fff886abff7 com.apple.bsd.ServiceManagement 1.3 (1.3) <CEB99ECF-4C55-C3DF-EE64-35903BF7B690> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff886ac000 - 0x7fff886b2fff libCGXCoreImage.A.dylib 545.0.0 (compatibility 64.0.0) <C863C133-EA3E-5403-FC44-FDC9F236DC98> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff886ef000 - 0x7fff88dec06f com.apple.CoreGraphics 1.545.0 (???) <F0A5F62D-4C66-5B1F-4F13-322932915901> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff88ded000 - 0x7fff88e79fef SecurityFoundation ??? (???) <8A74D45E-9FE9-DD58-42F5-C7474FFDD0C1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff88e7a000 - 0x7fff8903bfff libSystem.B.dylib 125.2.10 (compatibility 1.0.0) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
0x7fff89046000 - 0x7fff89047ff7 libScreenReader.dylib ??? (???) <D3F1AD64-E49E-D3D5-012C-676429061F83> /usr/lib/libScreenReader.dylib
0x7fff89048000 - 0x7fff89048ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <15DF8B4A-96B2-CB4E-368D-DEC7DF6B62BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff89049000 - 0x7fff8904fff7 IOSurface ??? (???) <6AF28EC1-BCC4-9F65-AF7D-ABE60B91072A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff890ed000 - 0x7fff890f0ff7 libCoreVMClient.dylib ??? (???) <00C97B96-8D3B-45EB-F503-DB49712DC42D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD5000AAKS-40V6A0, 465.76 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: USB Audio CODEC, 0x08bb (Texas Instruments Japan), 0x2900, 0xfd140000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Hub, 0x0409 (NEC Corporation), 0x005a, 0xfa130000
USB Device: deskjet 3500, 0x03f0 (Hewlett Packard), 0x7304, 0xfa131000
USB Device: IEEE-1284 Controller, 0x067b (Prolific Technology, Inc.), 0x2305, 0xfa134000
USB Device: EPSON Scanner, 0x04b8 (Seiko Epson Corp.), 0x0131, 0xfa132000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000
FireWire Device: OEM ATA Device 00, G-TECH, Up to 800 Mb/sec -
Whta if when trying to install Flash Player, the yellow bar did not appear???
When I tried to install Flash player 10, the yellow bar where I must click allow did not appear, so I can't install it :s
== URL of affected sites ==
http://get.adobe.com/flashplayer/thankyou/xpi/?installer=Flash_Player_10_for_Windows_-_Other_Browsers&a=McAfee_Security_Scan_Plus&xpiinstalled=1You already have most current version of Adobe (Shockwave Flash): version 10.0.45.2
The instructions on the Adobe site are out-of-date and incorrect.
You can download the Adobe Download Manager if you wish, but it has caused some problems, and I would advise against it. See the following for information on Adobe DLM:
http://support.mozilla.com/en-US/kb/How+do+I+edit+options+to+add+Adobe+to+the+list+of+allowed+sites
'''You have the Adobe DLM''' listed in your plug-ins; '''''getplusplusadobe16263'''''
See:
<u>'''Uninstall Adobe Download Manager'''</u>
It has caused problems for many users. In the following article, scroll to near the bottom and follow the instructions under the heading "Getting rid of GetPlus":
http://www.404techsupport.com/2009/09/get-adobe-flash-and-reader-without-getplus-in-firefox/
~~red:<u>'''The suggested method:'''</u>~~
<u>'''Install/Update Adobe Flash Player for Firefox'''</u>: your ver. 10.0 r42; current ver. 10.0 r45
See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
-download and <u>'''SAVE to your hard drive'''</u> (save to Desktop for easy access)
-exit Firefox (File > Exit)
-double-click on the Adobe Flash installer you just downloaded to install it
-when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
*<u>'''NOTE: On Vista and Windows 7'''</u> you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''<u>NOTE for IE:</u>''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer. -
I made a purchase in an app. The app closed and I assumed that the purchase did not go through because it did not appear when I reopened the app, so I "re-purchased it". I was charged twice, but only received it once. What can I do?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
At you tube display video window but did not appear play, pause and sound bottons
at you tube display video window but did not appear play, pause and sound buttons, last night i watch the video at you tube perfectly.
It looks like a driver related issue specifically the video card driver. I suggest that you scan your computer with RadarSync so that you will know which drivers need some updating. Once you some results, you can either Google the updates or go to the HP's support website to get the latest updates or you can use RadarSync to update automatically. I hope this helps! David
-
AirPort Extreme Update 2007-004 did not solve my reliability problems.
The latest update from Apple did not fix the problem on my system, and now I don´t know what I should do, is there anything I can do to somehow fix it?
I can´t use the computer like this, it´s very annoying, for example I can´t browse the web with Safari(constant "Failed to open page" or "You´re not connected to the internet" messages), ethernet is not an option, besides, what´s the point of a laptop if I cannot connect to the network wirelessly?
This is my first MacBook by the way, I like its look & feel, easy of use and integration, but this AirPort issue completely took away the "just works" image I had of Apple´s products.
Don´t get me wrong though, I knew the Mac was not going to be perfect, and that there would be problems(as usual), but I would never have expected something like this.
I´d really like to get this thing to work, the Mac pretty much offers the kind of integration that I´ve always wanted in Linux.
Anyway.. am I the only one whose system is still having problems with AirPort?
What can I do to fix this?
Should I just wait until Apple releases another bug fix for this? how long would this take?
Should I return this MacBook to an Apple store?
I bought this in the U.S. and there is no store on my country(Uruguay), there´re however some Apple Authorized Service Providers, should I take it to them? would they give me a brand new Mac or repair this one for free if I´m covered by the warranty?
I read(http://www.apple.com/support/contact/) that since I´m still within the 90 days of ownership I can call Apple Technical support, but since they don´t have a number for my country, is there an alternative way of contacting them?(via email?).
I don´t know.. what do you people think I shoud do?
+Please don´t recommend me to install an older version, I really don´t want to, besides how do I know it will fix the issue?+
About the problem:
Symptoms:
AirPort signal level randomly decreases until connection is lost, and there is no automatic reconnection.
Manual reconnection is required and might not always succeed, and even if it does, it doesn´t last long(usually less than 3 minutes).
Sometimes the network is missing from the menu(when clicking the wifi icon on status bar) and turning off and on AirPort is required.
Judging from what I´ve read here and found on google, this is a known common problem that dates back to at least april 2007(see [1]).
*Some (useful?) Information:*
0) It might have worked better before updating (10.4.9 is the version of my Installation discs, I didn´t reinstall) to 10.4.10, but I can´t say for sure.
1) According to [1] this seems to be a software problem in OS X, since the atheros driver works fine under Windows.
2) It doesn´t matter if the laptop is running from battery or not, and it doesn´t seem to be related to waking from sleep state since it happens on a clean restart too.
3) Once in a while, the OS asks me to enter the WPA passphrase again to connect to the network, why does it do this if the passphrase is already stored inside the default login keychain?. (entering the passphrase again does not fix the problem)
4) Wireless router is a speedtouch modem, it´s properly configured and it´s known to work, its leds indicate that everything is ok.
5) The MacBook is approx. 6m away from the speedtouch router(walls in between), electronic devices: headless computer next to the speedtouch modem, printer, radio, tv (note: not that it matters since the laptop has worked from this location before).
6) System Info: (forums display issues, does not show ok)
Hardware:
+Mac OS X 10.4.10+
+Model Identifier: MacBook2,1+
+Processor Name: Intel Core 2 Duo+
+Processor Speed: 2 GHz+
+Number Of Processors: 1+
+Total Number Of Cores: 2+
+L2 Cache (per processor): 4 MB+
+Memory: 1 GB+
+Bus Speed: 667 MHz+
+Boot ROM Version: MB21.00A5.B06+
+SMC Version: 1.17f0+
+Serial Number: W87190VFYA2+
+Sudden Motion Sensor:+
+State: Enabled+
Network:
AirPort:
+Type: AirPort+
+Hardware: AirPort+
+BSD Device Name: en1+
+IPv4 Addresses: 192.168.1.68+
IPv4:
+Addresses: 192.168.1.68+
+Configuration Method: DHCP+
+Interface Name: en1+
+Router: 192.168.1.254+
+Subnet Masks: 255.255.255.0+
DNS:
+Domain Name: lan+
+Server Addresses: 192.168.1.254+
+DHCP Server Responses:+
+Domain Name: lan+
+Domain Name Servers: 192.168.1.254+
+Lease Duration (seconds): 0+
+DHCP Message Type: 0x05+
+Routers: 192.168.1.254+
+Server Identifier: 192.168.1.254+
+Subnet Mask: 255.255.255.0+
Proxies:
+Proxy Configuration Method: Manual+
+ExcludeSimpleHostnames: 0+
+FTP Passive Mode: Yes+
+Auto Discovery Enabled: No+
Ethernet:
+MAC Address: 00:1b:63:08:c0:87+
+Media Options: +
+Media Subtype: autoselect+
+AirPort Card Information:+
+Wireless Card Type: AirPort Extreme (0x168C, 0x87)+
+Wireless Card Locale: USA+
+Wireless Card Firmware Version: 1.1.9.3+
+Current Wireless Network: SpeedTouch824916+
+Wireless Channel: 1+
7) logs (not good debug info, but maybe it helps...)
Before last update (from /var/log/system.log)
+Aug 1 01:36:21 Federico-Zagarzaz-s-Computer mDNSResponder: Repeated transitions for interface lo0 (127.0.0.1);+
+delaying packets by 5 seconds+
+Aug 1 01:39:14 Federico-Zagarzaz-s-Computer ntpd[158]: sendto(17.254.0.26): Can't assign requested address+
+Aug 1 01:39:31 Federico-Zagarzaz-s-Computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/ai+
+rport: Error: WirelessAssociate2() = 88001006 for network SpeedTouch824916. The operation timed out.+
+Aug 1 01:39:39 Federico-Zagarzaz-s-Computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/ai+
+rport: Error: WirelessAssociate2() = 88001006 for network SpeedTouch824916. The operation timed out.+
+Aug 1 01:39:39 Federico-Zagarzaz-s-Computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/ai+
+rport: Error: WirelessAssociate2() = 88001003 for network SpeedTouch824916. errWirelessKernelError.+
+Aug 1 01:39:39 Federico-Zagarzaz-s-Computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/ai+
+rport: Error: WirelessCreateScanResults() = 8800100b+
+Aug 1 01:39:50 Federico-Zagarzaz-s-Computer configd[35]: Error: Failed to join most recent network "SpeedTouch8+
+24916", err=88001006 (will search for any others)+
+Aug 1 01:39:50 Federico-Zagarzaz-s-Computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/ai+
+rport: Currently connected to network SpeedTouch824916+
After last update:
+Aug 1 07:01:37 Federico-Zagarzaz-s-Computer configd[60]: Error: Failed to join most recent network "SpeedTouch824916", err=88001006 (will search for any others)+
+Aug 1 07:01:48 Federico-Zagarzaz-s-Computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "SpeedTouch824916" on any channel (directed scan)+
+Aug 1 07:01:48 Federico-Zagarzaz-s-Computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "SpeedTouch824916" on channel(s) 1+
+Aug 1 07:02:20 Federico-Zagarzaz-s-Computer /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Resources/air port: Error: WirelessAssociate2() = 88001006 for network SpeedTouch824916. The operation timed out.+
+Aug 1 07:02:29 Federico-Zagarzaz-s-Computer /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Resources/air port: Error: WirelessAssociate2() = 88001006 for network SpeedTouch824916. The operation timed out.+
+Aug 1 07:02:38 Federico-Zagarzaz-s-Computer /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Resources/air port: Error: WirelessAssociate2() = 88001006 for network SpeedTouch824916. The operation timed out.+
8) Settings: (forums display issues, does not show ok)
+unknown-00-1b-63-08-c0-87:~ fede$ cat /Library/Preferences/SystemConfiguration/com.apple.airport.preferences.plist+
+<?xml version="1.0" encoding="UTF-8"?>+
+<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">+
.+<plist version="1.0">+
.<dict>
. <key>AllowEnable</key>
. <integer>1</integer>
. +<key>Always remember new networks</key>+
. <integer>1</integer>
. +<key>Default 802.1X Configurations</key>+
. <array>
. <dict>
. <key>AcceptEAPTypes</key>
. <array>
. <integer>25</integer>
. <integer>21</integer>
. <integer>43</integer>
. </array>
. <key>Description</key>
. <string>Automatic</string>
. <key>EAPFASTProvisionPAC</key>
. <integer>1</integer>
. <key>EAPFASTUsePAC</key>
. <integer>1</integer>
. <key>TLSVerifyServerCertificate</key>
. <integer>1</integer>
. <key>TTLSInnerAuthentication</key>
. <string>MSCHAPv2</string>
. </dict>
. <dict>
. <key>AcceptEAPTypes</key>
. <array>
. <integer>21</integer>
. </array>
. <key>Description</key>
. +<string>TTLS - PAP</string>+
. <key>TLSVerifyServerCertificate</key>
. <integer>1</integer>
. <key>TTLSInnerAuthentication</key>
. <string>PAP</string>
. </dict>
. </array>
. +<key>Disconnect on logout</key>+
. <integer>0</integer>
. +<key>Fallback Preference</key>+
. <integer>0</integer>
. <key>InterferenceRobustness</key>
. <integer>0</integer>
. <key>JoinMode</key>
. <integer>0</integer>
. +<key>List of known networks</key>+
. <array>
. <dict>
. <key>AuthPasswordEncryption</key>
. <string>SystemKeychain</string>
. <key>SCAN_CHANNELS</key>
. <array>
. <integer>1</integer>
. </array>
. <key>SSID</key>
. <data>
. U3BlZWRUb3VjaDgyNDkxNg==
. </data>
. <key>SecurityType</key>
. +<string>WPA Personal</string>+
. <key>WEPKeyLen</key>
. <integer>32</integer>
. <key>_timeStamp</key>
. <date>2007-07-02T07:49:11Z</date>
. <key>authMode</key>
. <integer>2</integer>
. <key>capability</key>
. <integer>16</integer>
. <key>channel</key>
. <integer>1</integer>
. <key>cipherMode</key>
. <integer>2</integer>
. <key>isIBSS</key>
. <integer>0</integer>
. <key>isWPA</key>
. <integer>1</integer>
. <key>multiCipher</key>
. <integer>3</integer>
. <key>name</key>
. <string>SpeedTouch824916</string>
. <key>scanWasDirected</key>
. <true/>
. </dict>
. </array>
. +<key>Require Admin for IBSS creation</key>+
. <integer>0</integer>
. +<key>Require Admin for network change</key>+
. <integer>0</integer>
. <key>Version</key>
. <integer>5</integer>
.</dict>
.</plist>
9)
.+unknown-00-1b-63-08-c0-87:~ fede$ /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Resources/air port -I+
. +commQuality: 0+
. +rawQuality: 10+
. +avgSignalLevel: -89+
. +avgNoiseLevel: -96+
. +linkStatus: ESS+
. +portType: Client+
. +lastTxRate: 2+
. +maxRate: 54+
.+lastAssocStatus: 1+
. +BSSID: 00:14:7f:30:56:75+
. +SSID: SpeedTouch824916+
. +Security: WPA PSK cipher: TKIP+
10) Software Update.log
+2007-07-02 01:17:51 -0300: Installed "Pages Update" (2.0.2)+
+2007-07-02 01:17:54 -0300: Installed "Keynote Update" (3.0.2)+
+2007-07-02 01:18:04 -0300: Installed "iPhoto Update" (6.0.6)+
+2007-07-02 01:18:24 -0300: Installed "QuickTime" (7.1.6)+
+2007-07-02 09:57:07 -0300: Installed "iTunes" (7.3)+
+2007-07-02 09:57:09 -0300: Installed "Security Update 2007-006 (Universal)" (1.0)+
+2007-07-02 09:59:26 -0300: Installed "Mac OS X Update (Intel)" (10.4.10)+
+2007-07-26 21:56:29 -0300: Installed "QuickTime" (7.2)+
+2007-07-26 22:21:30 -0300: Installed "iTunes" (7.3.1)+
+2007-07-26 22:21:34 -0300: Installed "Audio Update 2007-001" (1.0)+
+2007-08-01 02:53:00 -0300: Installed "AirPort Extreme Update 2007-004" (1.0)+
Don´t know if it helps or not, but that is all I could find.
Thank you for taking the time to read this.
Best Regards,
Federico
References:
[1] http://www.macfixitforums.com/showflat.php?Cat=&Board=wireless&Number=823491&For um=&Words=&Match=Entire%20Phrase&Searchpage=0&Limit=25&Old=1day&Main=810572&Sear ch=true
[2] http://www.appletell.com/apple/comment/unconfirmed-airport-issues-with-mac-os-x- 10410/
[3] http://discussions.apple.com/thread.jspa?threadID=1008143&tstart=0
[4] http://www.macfixitforums.com/showflat.php?Cat=&Board=wireless&Number=823491&For um=&Words=&Match=Entire%20Phrase&Searchpage=0&Limit=25&Old=1day&Main=810572&Sear ch=true
Message was edited by: fzagarzazu (forums display issues)Hi,
Well I don´t know what to think now.. I installed the last security update, restarted, went to sleep and now it seems to be working much better, at least there doesn´t seem to be so many drop outs.
I find it a little strange that the airport icon on the status bar that shows signal strength keeps changing, but maybe this is normal behaviour?, don´t know..
I can´t say that the problem is fixed either since I didn´t start to experience airport issues immediately after I updated to 10.4.10, so who knows?
Maybe it works for two days in a row and then it suddenly starts malfunctioning for no apparent reason.
It could be very well be a combination of little problems here and there(some even caused by me editing system preferences) that add up and manifest as a bigger problem, I´ve no idea how to trace it, and as long as it works, I don´t care..
I doubt this will help anyone, but anyway.. the last thing I remember doing before restarting was executing:
# System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Resources/airp ort --updateprefs
which examines network preferences and repairs them if necessary.
Then I went into System Preferences > Network, AirPort´s options and restored default settings, after that I configured it to require administrator password to "Create Computer-to-Computer networks".
I´m hoping that the whole airport issue not working after the last airport update was a weird glitch or even better, caused by me.
If it starts malfunctioning again, I´ll simply call AppleCare and let them deal with it, by the way, it kind of ***** that the only way of contacting them is via phone and no phone number is listed for my country.. no email address? ...
Best Regards,
Federico -
I cannot open pages. The message says, can't open pages while being updated. I did not knowingly update anything.
The program is stuck in this mode. can you help?Your copy of Pages may have gotten stuck when downloading. This article explains how to fix a stuck Mavericks download; the same procedure should help with any application:
How to fix broken Mac OS X Mavericks download issues | Digital Trends
http://www.digitaltrends.com/computing/how-to-fix-a-broken-os-x-mavericks-downlo ad/ -
The first time I connected my new My Passport portable hard drive to my MacBook Pro, the message asking if I want to use the drive to back up with Time Machine did not appear. I would like to set it up to do this. What would my next step be?
Drive Partition and Format
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Open Time Machine preferences to select this drive for use as the backup drive. Turn on Time Machine. -
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Don't know what changed today but it downloaded and installed on the shuffle. So far so good.
-
When i tried to add new contact in my ip5, the keyboard to key in the name did not appear. Pls help.
When someone called me, i tried to add his phone number into my contact, but the keyboard did not appear when i wanted to key in the names or other details.
Hi, tenangaku.
Thank you for visiting Apple Support Communities.
I would recommend closing all applications in multitasking and power cycling the device.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Cheers,
Jason H. -
After reinstallation of Outlook 2010 on my Laptop, Contacts and Calendar did not appeared while they are exist in my iphone 5 by using icloud. What I should do to get Contacts and Calendars in sync with iphone 5?
Thank you.So you have business contacts that were lost... do you not have these on a Database in some shape or form? Sounds like you need to invest in a RAID1 backup setup for your computer so you dont have this issue in the future.
As for repairing your problem, sounds like you are going to need to start from scratch at this point or if the data is still on your phone look into a program that can take the information from the phone onto iTunes. -
TS3274 iPad Mini did not appear as drive device
My iPad mini did not appear as a drive device in my laptop after I had plug in but my iTunes did appeared. Anyone knows how to do a setting?
Did you enable your Menu and Sidebar?
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