UPDATE CRASHED MY BRAND NEW 3G TOUCH... HELP PLEASE
I just bought this ipod touch yesterday, got all my files and apps on it. Today when I plugged it in, it wanted to update. I allowed it but an error message came up saying there was an update error and it couldn't be completed. Now my brand new ipod keeps asking me to restore it, and when I try to a message says it cannot be restored. I am on the verge of just returning the thing and giving up on apple. Please help me, I'm so frustrated.
Turn off your anti-virus and re-download the update. After that, before you connect the iPod to restore it, turn off your firewall.
Similar Messages
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My cousin bought iPod touch 5th gen. Then it doesn't turned on. He charge it a charge icon appeared but after 30 mins still off . Is that normal for a brand new iPod touch? Please help me..
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
and
try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Brand new Mac user help please! How do you connect a 17" monitor to the MacBook? I have the monitor plugged into the Mac, but the F8 that I am used to with PC does not work. Please help. I am getting lots of spelling errors as the MacBook laptop screen is too small. Thank you so much! .
Contentmom6 wrote:
Brand new Mac user help please! How do you connect a 17" monitor to the MacBook? I have the monitor plugged into the Mac, but the F8 that I am used to with PC does not work.
Normally, you just connect the monitor to the MacBook using a VGA adaptor that you can buy from an Apple Store. Now try System Preferences > Displays > Detect Displays. You should now be able to select a display mode for the monitor. If it still doesn't work, then I'd check that everything is properly connected. I've had problems with colours disappearing due to a faulty connection in the VGA adaptor.
Bob -
ITunes said its synced but no songs in brand new iPod Touch - help!
Just got a brand new iPod Touch and when i try to sync up to iTunes account, it says synic is completed but no music has come
over onto device.Did you select any music to sync?
iPod touch User Guide (For iOS 4.3 Software) -
Mac to Windows ?'s - brand new iMac owner, Help please...
I am proud brand new 24” iMac owner (early Christmas present to myself), the first time I ever used a Mac was when I turned mine on right out of the box 2 days ago. I will be using my iMac mainly for basic Music/Pictures/Videos stuff like browse the web, downloading and to maintain my iphone and ipods.
I am having some trouble organizing all of my media about 300gb worth, I am so used to Windows and how I had everything set up and organized that my iMac feels out of control. Any suggestions on organization ideas/strategies would be very appreciated.
If someone would be so kind to please help me along with these Windows to Mac questions…..
I will gladly appreciate any and all feedback!
Thanks in advance
1.) Internet Security –
Q - I frequently download torrents and use Limwire. What is recommended for a Mac and are there any free anti-virus programs that work good?
True or False? – I have read that since there are no viruses made for Mac that this is not needed , unless you often share with a Windows computer or something along those lines….
2.) Windows Defrag/Disk Cleanup –
Q - Is this necessary for a Mac, if so does Mac have a similar process to cleanup unused space on the hard drive?
A – I have read that it is not necessary for a Mac, but some users still prefer to do disk cleanup (Any recommended disk cleanup programs? Preferably free).
3.) Installing programs on a Mac –
Q - Can I mess this up, or is it self explanatory like Windows?
A – I think I have figured this out. I have successfully installed MS Office, Adobe Premium CS3, etc… BUT in Applications in the finder, once the download is complete can I have just the App there or should I leave the whole folder and its downloaded contents? What I mean is if I were to delete the other misc downloaded files inside the folder would the program still run correctly?
Im not sure how to make myself clear on this, so if its way too confusing I can live with a few extra folders….
4.) Additional Programs –
Q - Are there any “must have” programs that do not come standard on an iMac?
FYI – I have brand new MS office, full Adobe Premium CS3, Toast, and Transmission torrent dloader (I think that’s what it is called)
5.) iTunes –
Q - Is it possible to import your iTunes library from Windows to a Mac?
- I think I am actually going to re-do my whole library manually, BUT can I somehow get all my playlists from my Windows laptop to my iMac?
6.) Folder Icons -
Q - On Windows you can change the basic blank folder or icon to a different icon or picture (thumbnail view), is this customizable on a Mac also?
- So far its looking like it is not possible… The only customization I can seem to do is to “label” with a color. I would really like to be able to customize that basic blue folder, any suggestions?
7.) Application Task Manager (Ctrl/Alt/Del) -
Q - Does Mac have a similar option if not, how can I view all current applications running on my iMac?
Thanks again, its such a relief to have a community like this1. ClamXAV is the only free anti-virus software for the Mac.
2. OS X defrags all files under 20 MBs on the fly. Unless you have a lot of very large files that undergo frequent changes, there's little need to defragment the drive. For disk repair and other maintenance see my FAQ at the end of this post.
3. Programs are installed on a Mac much the same as on Windows. Some use installers while some you can just drag from the download file to the Applications folder.
4. There are thousands of programs. What's one person's must have is another's must not. Mac software can be found for download at VersionTracker or MacUpdate.
5. Yes. See Macworld - How to transfer iTunes libraries between PC and Mac.
6. Yes. You can download sets of replacement icons from many different sites. Or you can copy an image onto the clipboard (COMMAND-C) then select the folder you wish to change, press COMMAND-I to open the Get Info window. You will see the icon in the top left corner. Click on the image to select it then press COMMAND-V to paste the image in the clipboard. You now have a new folder icon. You can do this for files as well. CAVEAT: Not a good idea to change any OS X system folders. Although you can the next time you upgrade the OS the custom icons will likely disappear. You will then have to redo them. There are certain utilities that can change system icons as well.
7. Yes. There are two different ones. The Application Switcher - press COMMAND-TAB to cycle through running applications. The Task Manager - press COMMAND-OPTION-ESC. The Task Manager can only be used to force quit running applications. If you want to view running applications then use the Activity Monitor in the Utilities folder.
Kappy's Personal Suggestions for OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utilities are: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. TechTool Pro provides additional repair options including file repair and recovery, system diagnostics, and disk defragmentation. TechTool Pro 4.5.1 or higher are Intel Mac compatible; Drive Genius is similar to TechTool Pro in terms of the various repair services provided. Versions 1.5.1 or later are Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts had been significantly reduced in Tiger and Leopard.
OS X automatically defrags files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems.
I would also recommend downloading the shareware utility TinkerTool System that you can use for periodic maintenance such as removing old logfiles and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the commandline. Note that AppleJack 1.5 is required for Leopard.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Retrospect Desktop (Commercial - not yet universal binary)
2. Synchronize! Pro X (Commercial)
3. Synk (Backup, Standard, or Pro)
4. Deja Vu (Shareware)
5. Carbon Copy Cloner (Donationware)
6. SuperDuper! (Commercial)
7. Intego Personal Backup (Commercial)
8. Data Backup (Commercial)
The following utilities can also be used for backup, but cannot create bootable clones:
1. Backup (requires a .Mac account with Apple both to get the software and to use it.)
2. Toast
3. Impression
4. arRSync
Apple's Backup is a full backup tool capable of also backing up across multiple media such as CD/DVD. However, it cannot create bootable backups. It is primarily an "archiving" utility as are the other two.
Impression and Toast are disk image based backups, only. Particularly useful if you need to backup to CD/DVD across multiple media.
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at www.versiontracker.com and www.macupdate.com. -
Brand new ipod touch suddenly stopped working. please help!
I was messing around on my brand new ipod touch and it suddenly crashed. it flashed a static-y black and now the screen is bluish white and won't change. I tried holding both the home button and the black button on top of the ipod and neither helped. I even connected it back to my mac book but nothing happened. please help! i've only had it for two days!
That sounds like a mechanical problem. You might want to insert and remove the headphone plug several times and see if it fixed the issue. If it does not, call Apple. 800-275-2273 in the U.S.A. and I think Canada.
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Brand new ipod touch closes down computer every time i plug it in Help
Can anyone help? I have a brand new ipod touch which closes down my computer everytime i plug it in. I have updated i tunes and we have 3 older ipods on the computer already in there own sites for the kids. I am not a computer wizz and getting frustrated on what to do.
Pretty much anyone using an iPod Classic with iTunes 9 or 901 is screwed in a similar manner. Read around these threads and you'll see man. Sorry, no word from Apple yet on what's going on.
Looks like their ''upgrade" to version 9 may actually be damaging hardware, as hard as that seems to believe. -
I have a brand new ipod touch 32gb ipod touch. Upgraded to ios 7. open music app but there is no radio tab to select!!! All online help just says, "just select it".
I have looked at the "More" part but again radio is not an option.
Can you help?Just wait a bit. Turn it off, then back on.
I don't know why, but after the update it doesn't show up right away.
When it finally does, you will find a red icon on the bottom of the screen, on the left side. -
Itunes asks to update my brand new ipod touch.. I do and now it wont work at all!!!
just got my brand new ipod touch ... working good then itunes wants to update so I do now my ipod doesnt work at all! all I get is the apple and a line on face and wont even turn off!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my daughter has a brand new ipod touch - latest one - she started to input a passcode then didn't finish the process then turned off ipod. she turned it back on and it is asking for a passcode - she doesn't remember what she typed. Ipod is now disabled for one hour. Can we override the disable. How do we reset passcode when we don't klnow the original. It has never been synced to Itunes. I am completely lost.
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore, then restore as New. -
As I've said, brand new iPod touch. I only synced it Friday night, put some music on it. This morning tried to connect to iTunes and got a message saying the pairing record was missing? Computer isn't recognising it either, but it charges off the computer just fine. Have tried everything including changing USB port, rebooting, uninstalling and reinstalling iTunes twice, literally everything I've found on forums. Anyone help me out here? I'm so annoyed I could nearly cry.
Anyone able to help with this?
-
Have a brand new ipod touch and the screen is completely unresponsive. I cannot swipe the screen to configure it at all. I have pressed the home button and on/off button to reset it but it does not have any effect. Please could someone help.
- Restore the iPod from backup
- If still problem restore to factory settings/new iPod
- Last, male an appointment at the Genius Bar of an Apple store. you have a hardware problem. -
Hello, I have a big batterylife problem with my brand new iPod touch 4Gen 8GB white. Please help...
Hello, I have a big batterylife problem with my brand new iPod touch 4Gen 8GB white. Please help?
What battery life are you getting? Is it short when you are using the iPod? When it is sleeping?
-
As the title says, this is a brand new iPod touch bought from a store, I plugged it in a commenced the "setting up" process through iTunes on may iMac. It got to the stage where it said allow this computer to access the device (or something along those lines), i clicked yes, and then a message came up "to allow access, please respond on your iPod touch. however the ipod screen is black, and pressing the buttons doesn't work. How can i fix this? or do I need to return it?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My brand new ipod touch 5h generation doesnt charge and doesn´t turn on!!!! Help!!!!
I just purchase a brand new ipod touch 5th generation, and it doesn´t charge and doesn´t turn on etheir. Has I sad, is a brand new ipod that a bought at a dutty free. What can I do?
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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