Update crashed my iPhone 4 - Now it doesn't even connect to iTunes.
I updated my phone with the new update and now the phone will not connect with iTunes. The phone won't even turn on now. I just get the home screen as if the phone is brand new and has never been set up.
You need to enter DFU mode. Connect you iphone to your computer. Turn of your iPhone (hold down power button, slide to shutdown). Then press and hold the power button for 3 sec. Then, without letting go of the power button, press and hold the home button for 10 sec. Release the power button, but hold the home button down for 20 more sec. iTunes should now pop up and tell you to restore. Do it. Afterwards, it will ask you to restore from backup. Choose your most recent backup and let it sync. It should be fixed.
Similar Messages
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i've just updated my phone but its now saying i need to connect to iTunes, when i do this i need to then restore my iPhone and update. however iTunes is saying theres a problem downloading
Hello there, lucyhumphrey.
The following Knowledge Base article offers up some great steps for getting your iOS device updated in iTunes:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
If there's still an issue connecting to iTunes then this article may provides some practical steps to try:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I rest my iphone 4 now it told me to connect to itunes I did that it restored and everything but it still saying counted to itunes and my computer shows a error
iOS: Unknown error containing '0xE' when connecting to a Windows PC
iTunes: Possible iTunes Store errors
Resolve iOS update and restore errors
I don't see that error code in any of the apple support links. -
I need help updating my iphone. After I upgraded the software, it then told me to connect to itunes. I have updated my itunes, and then connected. then a box popped up saying my iphone is corrupted... what do i do now? i also deleted my iphone backup in the device section of itunes. i got that info off of reading other post about this problem.
uhoh, i can't remember, the window that had the message is gone now. i deleted the back up on itunes and when i just tried again, its now saying its will take 400 plus hours .... i think i've really screwed up now
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I downloaded the new IOS software update today and now my 4s is stuck on the "connect to iTunes" icon on the screen. When I connect it, it says my cell needs to be restored to factory settings. I don't want to lose everything. Help please! I saw someone else had this problem so hopefully there's already a solution. Thank you.
They will be gone from the iphone, but you should be syning all contacts to your computer regularly and should be importing all pics to your computer regularly, particularly before any update.
Have you failed to do this? -
I just did an update on my iphone 4s, I think it was for the iOS 5.0.1. Afterwards it restarted and my screen was froze with the itunes logo and usb cord thingy.
When I connected it to iTunes it says iTunes has detected an iPhone in recovery mode. And that I must restore this iPhone before it can be used with iTunes.
What should I do? I am afraid I will lose all my contacts, music, photos, etc.... PLEASE HELP!
thank you!
CarolIf it's in recovery mode (iTunes logo and USB cable on the screen) then there is nothing on the phone to lose. Everything that was on it is already gone. If you've been backing up on a regular basis and syncing your contacts to a supported cloud service or contact manager, you should simply be able to restore it.
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This is what came up on my Mac:. Hope it means more to you than it does to me. I know my internet connection works, because I still get email, and access the net (as I am right now) thru Safari.
Date/Time: 2011-12-15 12:04:21 -0500
OS Version: 10.5.8 (Build 9L31a)
Architecture: i386
Report Version: 4
Command: Firefox
Path: /Applications/Firefox.app/Contents/MacOS/firefox
Version: 8.0.1 (8.0.1)
Parent: launchd [139]
PID: 387
Event: hang
Time: 11.13s
Steps: 1
Process: firefox [387]
Path: /Applications/Firefox.app/Contents/MacOS/firefox
ADDRESS BINARY
00001000 /Applications/Firefox.app/Contents/MacOS/firefox
00009000 /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling
00015000 /Applications/Firefox.app/Contents/MacOS/libmozalloc.dylib
00024000 /Applications/Firefox.app/Contents/MacOS/libxpcom.dylib
00039000 /Applications/Firefox.app/Contents/MacOS/libnspr4.dylib
00072000 /Applications/Firefox.app/Contents/MacOS/libplc4.dylib
0007c000 /Applications/Firefox.app/Contents/MacOS/libplds4.dylib
00084000 /Applications/Firefox.app/Contents/MacOS/libnssutil3.dylib
0009c000 /Applications/Firefox.app/Contents/MacOS/libsoftokn3.dylib
000d5000 /Applications/Firefox.app/Contents/MacOS/libsmime3.dylib
00200000 /Applications/Firefox.app/Contents/MacOS/libmozsqlite3.dylib
00285000 /Applications/Firefox.app/Contents/MacOS/libnss3.dylib
00366000 /Applications/Firefox.app/Contents/MacOS/libssl3.dylib
0052b000 /Applications/Firefox.app/Contents/MacOS/components/libbrowsercomps.dylib
005ad000 /System/Library/Frameworks/Carbon.framework/Frameworks/Print.framework/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
00677000 /Library/InputManagers/PlaxoABAddIn/PlaxoABAddIn.bundle/Contents/MacOS/PlaxoABAddIn
01a1d000 /Applications/Firefox.app/Contents/MacOS/XUL
1343a000 /Applications/Firefox.app/Contents/MacOS/components/libalerts_s.dylib
18a6b000 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloat.bundle/GLRendererFloat
18d00000 /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
18eb3000 /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle/Contents/MacOS/ATIRadeonX2000GLDriver
1dfd4000 /Applications/Firefox.app/Contents/MacOS/libnssdbm3.dylib
1e270000 /Applications/Firefox.app/Contents/MacOS/libfreebl3.dylib
1e2e0000 /Applications/Firefox.app/Contents/MacOS/libnssckbi.dylib
1f1a0000 /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCameraI encountered the same type of problem. Firefox running terribly slowly and slowing down my entire machine (Core i5 with 256GB SSD). Searching the forums, I found a couple of things about troubleshooting performance issues, one of which was to use '''hardware acceleration''', that is on by default. It was turned on on my PC, '''so I tried deactivating it, and it worked!'''
So doing the exact opposite as Mozilla support said solved the problem. It is really a pain now to work with Firefox. I'm using it because I have no choice, but I'd recommend IE and Chrome over Firefox... Whatever, the market will decide once Firefox has become to crappy... -
I did an IOS software update on my iphone and now I have lost all email, notes, texts and apps from the iphone. I tried to do a restore but to no avail. Help
Put the device in DFU mode (Google it) and restore.
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installed the ios 7.0.2 update to my iphone 4, now it is stuck on a screen with itunes icon and power plug.
I am unable to use the phone now. What should i do next? I plug in to itune in my computer and ask me to restore my phone? I will loose all my date?I hooked up itune and restore. after finished restores, it said my phone is in recovery mode and needs to be finish before using itune, my screen still show the itunes icon and power plug
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PSE 10 installed on windows 7 desktop and recently updated on windows laptop. now PSE doesn't work on either machine. How can this be fixed?
uninstall pse 10 (properly using the adobe uninstaller).
clean - Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
then try reinstalling using the adobe installation file(s).
if you see an activation count error while trying to reinstall contact adobe support, https://helpx.adobe.com/contact.html
and ask for an activation count reset. -
HT1349 I updated my IGO primo, and now it doesn't work at all. what can you advise me
I updated my IGO primo, and now it doesn't work at all. what can you advice me now?
If it's stuck on the Apple logo, you'll have to force it into recovery mode and restore it. See http://support.apple.com/kb/ht1808.
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installed the ios 7.0.2 update to my iphone 4, now it is stuck on a screen with itunes icon and power plug. is this corect? I am unable to use the phone now. What should i do next?
I hooked up itune and restore. after finished restores, it said my phone is in recovery mode and needs to be finish before using itune, my screen still show the itunes icon and power plug
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My iPhone 3gs is not working properly and hasn't been since about September of last year. When switched on (Quite often it won't even turn on) it says 'Update Completed' as though it has just been updated. On the next screen it says to 'Connect to iTunes'. It doesn't, however, connect to iTunes and just resets itself over and over until power is gone. Occasionally after switching on and off a few times it functions normally for a few hours and some times even a couple of days but eventually always turns itself off and goes back to the 'Update Completed' screen. Does anyone know what might be causing this and/or a way of fixing it?
Morning JordenR,
Thanks for using Apple Support Communities.
You can resolve many restore issues using the troubleshooting steps documented here.
For more information on this, take a look at this article:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/ts1275
Best of luck,
Mario -
I updated my xperia x10 to gingerbread 2.3 yesterday in india, but now It keeps on restarting after showing sony erricson logo every 2 minutes, for about 6 hours and now it doesn't even charge..... Please help!!!
Try repairing ur phone..
its the same process as updated first time..
but this time click on repair.. -
I've downloaded the past 2 updates for my iphone 5s and now it keeps asking me to trust my own computer and it wont even connect to itunes! I am current with software on both my computer and my iphone 5s. Now when I hook it up to my computer it still keeps asking me if I trust the computer and it won't connect to Itunes?
DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....
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