Update Creative Cloud Connection
anyone having same problem? Creative Cloud download won't complete. Adobe asks to close the CCConnection, but it's not open.
Please refer : http://blogs.adobe.com/creativecloud/
Next month, we will launch the fully integrated version of our new Creative Cloud desktop application. As part of that transition, we are updating the server APIs and code that manages file sync. We had initially planned to take the preview offline next week for these updates, but some updates this week have caused instability in the service. We sincerely apologize for the inconvenience this may have caused you.
Similar Messages
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Unable to update Creative Cloud Connection
I'm currently unable to update my Creative Cloud Connection on OSX 10.7.5
During the update (via the application manager) the installer requests that I close the following application (Adobe Creative Cloud Connection) to continue!
...But if I close the Creative Cloud Connection, I close the Application Manager and the update! Aaaarrrrggh - Please Help,!
Very confused.
CheersThanks RORWessels,
Unfortunately this didn't work. Seems I've got some sort of conflict going on. I can't even uninstall the cloud connection without the same message appearing!
The uninstaller is also asking me to close the connection to complete the ininstall - which in turn will close unstaller. WTF -
Updating Creative Cloud Connection
I have a mac. How do close Creative Cloud Connection so I can update it? The installation gets 50% completed and then says I must close the program. Creative Cloud Connection does not show up on the Force Quit list and I can't find it to close.
Glad to hear you got it updated.
Creative Cloud file sync services are currently unavailable. We're working to restore service as soon as possible. To disable error alerts you can Turn Sync Off or Quit Creative Cloud Connection.
You can check the current status of Creative Cloud at http://status.creativecloud.com.
Uploading, downloading and working with your files from the web service at https://creative.adobe.com/files is working normally. -
hello
I can not update creative cloud. Stuck at 2% with the following message: attempted connection to the server ...
I have a pc
pls help merestart your computer and retry.
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Creative Cloud Connection update error - U43M1D204
Received an update request from the Adobe Application Manager for the "Creative Cloud Connection". The error states "The download appears corrupted. Press Cancel, wait a few minutes and try again (U43M1D204). I tried this several times receiving the same error. Please advise how to correct.
MAC OS 10.8.3So, found my solution. Guess it was an amalgamation of the solutions here but I’ll try be more descriptive of how to actually do it (in my case I had problems updating a Camera Raw update for Photoshop).
This assumes you’re on OS X and only have a problem with one update. If you have multiple you’ll have to maybe repeat the steps:
In your home directory, go to Library/Logs/AdobeDownload and open DLM.log in a text editor that has decent search capability
With the log file open, search for .dmg and find the last occurrence of it in the log file. You should see a URL similar to http://swupdl.adobe.com/updates/oobe/aam20/mac/PhotoshopCameraRaw8-8.0/9.0.592/setup.dmg. This is the culprit download that CC seems to hang on
Copy that URL, paste it in a browser and download it somewhere
Now, in your home directory, go to Library/Application Support/Adobe/AAMUpdater/1.0/Install. In my case this directory was empty, so I just moved the setup.dmg file I downloaded in step 2 and placed it in this folder.
Restart CC and try updating your problematic application again. It should work now, at least it did for me…
Hope that ties things over until Adobe can fix this ;P -
What is wrong with Creative Cloud Connection Update
What is wrong with Creative Cloud Connection Update? I've tried 25 times to update but it does not work? Can you please help?
I opened my Adobe Application Manager, and I saw there was an update for Creative Cloud Connection and pressed update. When the installation was at 49% a message came and said: Please close te following applications to continue: - Adobe Creative Cloud Connection. And a buttom: Cncel update or Retry.
I have Retry 50 times, and it says the same.
I have restart my computer several times, and the same happened when I come to 49% of the installation.
What is the problem?? -
Creative Cloud Connection update
May 10: "Creative Cloud Connection. Our first major update will come in a few weeks and include our desktop client." -- Creative Cloud Team Blog
Please update us! Where are we with the desktop client? We're heading into August!
Thanks for all you do.
DaveOkay, "just around the corner," "coming soon," "finishing touches" are the answers we are getting from Adobe in regards to Creative Cloud Connection. Even their demo videos show Adobe staff with it on their desktops. This is one of the primary reasons why I signed up for Adobe Creative Cloud, and right now it's becoming a bit of joke. After 6+ months of promising this to your clients, this is really not in good form. If it is, indeed, vapor ware, at least update the touch apps to work with Dropbox, or a similar cloud storage system. Or if you have concerns regarding it's functionality, release it as a Beta, and let your customers run it through it's rigors.
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I cannot update my creative cloud connection
I cannot update my creative cloud connection. I'm getting error # U44M1I208. I'm using MAC OSX Mountin lion 10.8.3.
Kuwait if you are using a wireless connection please try a wired connection. If you are already on a wired connection then you would want to try a different Internet provider to see if your difficulties persist.
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Creative Cloud Connection Storage Utilization Not Accurate or Updating
During the initial testing of the creative cloud connection we were asked to put as much as we could into the folder. I had just under 20GB and soon after I removed it all. I now have next to nothing in the folder. However my Creative Cloud Connection always shows that I am using all my 20GB of storage.
File deletion is a two-stage process. First you Archive the file (think Recycle Bin on Windows or Trash on Mac OS X). You then Permanently Delete the files from the Archive.
To the top left of the dark gray sidebar on the right are three view icons - Grid view (the default), List view, and Archive (trash can icon). Check that your Archive is empty. -
Creative Cloud Connection will not install
This is the error log:
3:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Sync Media DB] took 422 milliseconds (0.422 seconds) DTR = 28.436 KBPS (0.0277695 MBPS)
05/13/13 23:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | Ready to initialize session to start with ...
05/13/13 23:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [CreatePayloadSession]
05/13/13 23:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
05/13/13 23:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | Updated source path: /Users/steve/Library/Caches/Adobe/AAMUpdater/CloudConnection-1.0/1.0.1
05/13/13 23:47:11:204 | [INFO] | | OOBE | DE | | | | 10354 | Updating media info for: {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 | Ignoring original data since install source is local
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 | Type: 0, Volume Order: 1, Media Name: Adobe Creative Cloud Connection Patch
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 | Path: /Users/steve/Library/Caches/Adobe/AAMUpdater/CloudConnection-1.0/1.0.1/payloads/AdobeCrea tiveCloudCore-mul-030513042455/AdobeCreativeCloudCore-mul-030513042455.dmg
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 | Updating media info for: {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 | Ignoring original data since install source is local
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 | Type: 0, Volume Order: 1, Media Name: Adobe Creative Cloud Connection Patch
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 | Path: /Users/steve/Library/Caches/Adobe/AAMUpdater/CloudConnection-1.0/1.0.1/payloads/AdobeCrea tiveCloudCore-LangPack-030513042535/AdobeCreativeCloudCore-LangPack-030513042535.dmg
05/13/13 23:47:11:205 | [INFO] | | OOBE | DE | | | | 10354 | -------------------- END - Updating Media Sources - END --------------------
05/13/13 23:47:11:299 | [INFO] | | OOBE | DE | | | | 10354 | Supported RIBS version range: [0.0.0.0,7.0.0.103]
05/13/13 23:47:11:299 | [INFO] | | OOBE | DE | | | | 10354 | ----------------- CreatePayloadSession: machine is x86 ---------------
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 | ______ Verify Dependency Subscribers ______
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 | AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: 0 (0,0)
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 | AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}: 0 (0,0)
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
05/13/13 23:47:16:727 | [INFO] | | OOBE | DE | | | | 10354 | Patch AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE} can be applied to product AdobeCreativeCloudCore 1.0.0.0 {E3460EB6-9096-41C5-813B-A259D8626A9D}
05/13/13 23:47:16:728 | [INFO] | | OOBE | DE | | | | 10354 | Patch AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} can be applied to product AdobeCreativeCloudCore_AdobeCreativeCloudCore-LangPack 1.0.0.0 {E912A26B-331D-421D-9EF6-6526B6CBAF2F}
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Setting property "installSourcePath" to: /Users/steve/Library/Caches/Adobe/AAMUpdater/CloudConnection-1.0/1.0.1
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Setting property "mode" to: silent
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Setting property "updateManifestPath" to: /Users/steve/Library/Application Support/Adobe/AAMUpdater/1.0/Data/CloudConnection-1.0/1.0.1/1.0.1.xml
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Setting property "workflow" to: updater
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Overwrite property "extensionsOnly" to: 1
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Overwrite property "mode" to: silent
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Overwrite property "patchesOnly" to: 1
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Overwrite property "updateManifestPath" to: /Users/steve/Library/Application Support/Adobe/AAMUpdater/1.0/Data/CloudConnection-1.0/1.0.1/1.0.1.xml
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Overwrite property "workflow" to: updater
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Found payload actions:
05/13/13 23:47:16:838 | [INFO] | | OOBE | DE | | | | 10354 | Deciding what installer mode to use...
05/13/13 23:47:16:883 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN Setting requested payload actions
05/13/13 23:47:16:883 | [INFO] | | OOBE | DE | | | | 10354 | Value returned on lookup of payload: AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE} is: false
05/13/13 23:47:16:883 | [INFO] | | OOBE | DE | | | | 10354 | Action string for AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE} is install
05/13/13 23:47:16:884 | [INFO] | | OOBE | DE | | | | 10354 | Value returned on lookup of payload: AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} is: true
05/13/13 23:47:16:884 | [INFO] | | OOBE | DE | | | | 10354 | Action string for AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} is install
05/13/13 23:47:16:904 | [INFO] | | OOBE | DE | | | | 10354 | END Setting requested payload actions
05/13/13 23:47:16:926 | [INFO] | | OOBE | DE | | | | 10354 | Collected advanced path check information for INSTALLDIR
05/13/13 23:47:16:926 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR is a well-formed path
05/13/13 23:47:16:926 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR is not the root path
05/13/13 23:47:16:927 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR is on a local volume
05/13/13 23:47:16:927 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR is on a writable volume
05/13/13 23:47:16:927 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR is not on a case sensitive volume
05/13/13 23:47:16:927 | [INFO] | | OOBE | DE | | | | 10354 | INSTALLDIR passed path basic path validation: /Applications
05/13/13 23:47:16:946 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [System check :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:16:949 | [INFO] | | OOBE | DE | | | | 10354 | In InstallPreSystemCheckProc
05/13/13 23:47:16:949 | [INFO] | | OOBE | DE | | | | 10354 | Custom action return code: 0
05/13/13 23:47:16:949 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [System check :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 2 milliseconds (0.002 seconds)
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN InstallOperationsQueue Unordered operations
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 | AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: with operation install
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 | AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}: with operation repair
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 | END InstallOperationsQueue Unordered operations
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN InstallOperationsQueue Ordered operations
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 | AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: with operation install
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 | AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}: with operation repair
05/13/13 23:47:17:083 | [INFO] | | OOBE | DE | | | | 10354 | END InstallOperationsQueue Ordered operations
05/13/13 23:47:17:152 | [WARN] | | OOBE | DE | | | | 10354 | DW035: Patcher: AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | Payloads passed preflight validation.
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | Call PreSession Custom Hook
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [Pre session :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | In InstallSessionOpenProc
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | Custom action return code: 0
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Pre session :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 0 milliseconds (0 seconds)
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN InstallOperationsQueue Unordered operations
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: with operation install
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}: with operation repair
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | END InstallOperationsQueue Unordered operations
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | BEGIN InstallOperationsQueue Ordered operations
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: with operation install
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A}: with operation repair
05/13/13 23:47:17:159 | [INFO] | | OOBE | DE | | | | 10354 | END InstallOperationsQueue Ordered operations
05/13/13 23:47:17:296 | [INFO] | | OOBE | DE | | | | 10354 | Calling the custom action code for pre-install for payload AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}
05/13/13 23:47:17:296 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [Pre payload :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:17:297 | [INFO] | | OOBE | DE | | | | 10354 | In PrePayloadInstallProc
05/13/13 23:47:17:297 | [INFO] | | OOBE | DE | | | | 10354 | Custom action return code: 0
05/13/13 23:47:17:297 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Pre payload :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 0 milliseconds (0 seconds)
05/13/13 23:47:17:297 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [Payload Operation :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:17:329 | [INFO] | | OOBE | DE | | | | 10442 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/13/13 23:47:17:329 | [INFO] | | OOBE | DE | | | | 10442 | Installer Operation: PayloadInstaller
05/13/13 23:47:17:329 | [INFO] | | OOBE | DE | | | | 10442 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/13/13 23:47:17:329 | [INFO] | | OOBE | DE | | | | 10442 | Request to install payload
05/13/13 23:47:17:354 | [INFO] | | OOBE | DE | | | | 10442 | Payload AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
05/13/13 23:47:18:667 | [INFO] | | OOBE | DE | | | | 10442 | CustomizedPatch property not found in database
05/13/13 23:47:18:667 | [INFO] | | OOBE | DE | | | | 10442 | Beginning installation for payload at /private/tmp/.tempdir1QY0RrGJ/Install.db
05/13/13 23:47:18:671 | [INFO] | | OOBE | DE | | | | 10442 | Attempting to patch file: "/Applications/Adobe Creative Cloud Connection/Adobe Creative Cloud Connection.app/Contents/Resources/ACCFinderBundleLoader_64.app/Contents/Resources/mach_in ject_bundle_stub.bundle/Contents/_CodeSignature/CodeResources"(Seq 12)
05/13/13 23:47:18:683 | [INFO] | | OOBE | DE | | | | 10442 | Attempting to patch file: "/Applications/Adobe Creative Cloud Connection/Adobe Creative Cloud Connection.app/Contents/Resources/Adobe Creative Cloud Connection.prefPane/Contents/Resources/en.lproj/AdobeHubPrefs.nib"(Seq 14)
05/13/13 23:47:18:695 | [INFO] | | OOBE | DE | | | | 10442 | Attempting to patch file: "/Applications/Adobe Creative Cloud Connection/Adobe Creative Cloud Connection.app/Contents/Resources/ACCFinderBundleLoader_32.app/Contents/Resources/ACCFind erExtension.bundle/Contents/MacOS/ACCFinderExtension"(Seq 16)
05/13/13 23:47:18:699 | [ERROR] | | OOBE | DE | | | | 10442 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Original file has invalid checksum "3936a57384f17bf5bb3818cb0ae2be3e")(Seq 16)
05/13/13 23:47:18:699 | [WARN] | | OOBE | DE | | | | 10442 | DW063: Command ARKPatchCommand failed.(Seq 16)
05/13/13 23:47:18:699 | [INFO] | | OOBE | DE | | | | 10442 | Completing installation for payload at /private/tmp/.tempdir1QY0RrGJ/Install.db
05/13/13 23:47:18:736 | [INFO] | | OOBE | DE | | | | 10354 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
05/13/13 23:47:18:737 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Payload Operation :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 1439 milliseconds (1.439 seconds) DTR = 33.3565 KBPS (0.0325747 MBPS)
05/13/13 23:47:18:738 | [INFO] | | OOBE | DE | | | | 10354 | User specified overrideFile:
05/13/13 23:47:18:739 | [INFO] | | OOBE | DE | | | | 10354 | The csu inventory was not updated for payload AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}, value of local var is -1
05/13/13 23:47:18:740 | [INFO] | | OOBE | DE | | | | 10354 | Calling the ROLLBACK custom action code for pre-install for payload AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE}
05/13/13 23:47:18:740 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [Pre payload :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:18:740 | [INFO] | | OOBE | DE | | | | 10354 | In PrePayloadInstallProc
05/13/13 23:47:18:740 | [INFO] | | OOBE | DE | | | | 10354 | Custom action return code: 0
05/13/13 23:47:18:740 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Pre payload :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 0 milliseconds (0 seconds)
05/13/13 23:47:18:808 | [WARN] | | OOBE | DE | | | | 10354 | DW035: Patcher: AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
05/13/13 23:47:18:808 | [INFO] | | OOBE | DE | | | | 10354 | Skipping payload AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack 1.0.1.0 {5B5AA3F8-4595-479F-9D09-94F7A0CF817A} as payload is not cached
05/13/13 23:47:19:041 | [INFO] | | OOBE | DE | | | | 10354 | No operation. We're done:
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | Total components installed: 0
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | Total components repaired: 0
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | Total components removed: 0
05/13/13 23:47:21:051 | [WARN] | | OOBE | DE | | | | 10354 | DW050: The following payload errors were found during install:
05/13/13 23:47:21:051 | [WARN] | | OOBE | DE | | | | 10354 | DW050: - AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul: Install failed
05/13/13 23:47:21:051 | [WARN] | | OOBE | DE | | | | 10354 | DW050: - AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-LangPack: Patch already installed
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | Call PostSession Custom Hook
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | ::START TIMER:: [Post session :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}]
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | In InstallSessionCloseProc
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | Custom action return code: 0
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Post session :{580E4C86-9DF1-476B-9F6A-78A140E5F2BE}] took 0 milliseconds (0 seconds)
05/13/13 23:47:21:051 | [INFO] | | OOBE | DE | | | | 10354 | :: END TIMER :: [Total Timer] took 12919 milliseconds (12.919 seconds) DTR = 8.35978 KBPS (0.00816385 MBPS)
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | -------------------------------------- Summary --------------------------------------
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | - 0 fatal error(s), 1 error(s)
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | OSX version: 10.8.3
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 |
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | ----------- Payload: AdobeCreativeCloudCore_1.0.1_AdobeCreativeCloudCore-mul 1.0.1.0 {580E4C86-9DF1-476B-9F6A-78A140E5F2BE} -----------
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Original file has invalid checksum "3936a57384f17bf5bb3818cb0ae2be3e")(Seq 16)
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 |
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | Please search the above error string(s) to find when the error occurred.
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | These errors resulted in installer Exit Code mentioned below.
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | -------------------------------------------------------------------------------------
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 |
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | Exit Code: 7 - Unable to complete Silent workflow.
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | Please see specific errors for troubleshooting. For example, ERROR: DF022 ...
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | END - Installer Session
05/13/13 23:47:22:053 | [INFO] | | OOBE | DE | | | | 10354 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*If uninstalling and reinstalling is not resolving the Muse installation issues then you may want to remove all Adobe Creative software and run the CS Cleaner tool. You can find details on the use of the CS Cleaner tool at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
There maybe another option which you can explore but this will be dependent on if you have any other Adobe Creative software installed? Do you have any other Adobe Creative software installed on your computer beyond that which is included with the Creative Cloud? -
Creative cloud connection won't connect nor upload files
Hello,
I'm on creative cloud connection 1.0.500.17.
When I relaunch the app, I get a msg "Unable to connect to CCC".
After turning sync off and on again, it seems to be connected (icon is black and no grey) but the files in the CCC's folder does not be uploaded automatically as it was.
Any idea to fix it?
Thanks
DCYou can read more about it here from paying customers perspective:
http://forums.adobe.com/thread/1203580?start=80&tstart=0
Or the Adobe official response that Jeff already posted above:
http://blogs.adobe.com/creativecloud/update-on-creative-cloud-connecti on-and-file-sync-preview/
Vikrant Rai wrote:
It recently graduated from preview status, which is essentially a Beta.
Sad that paying customers were paying Adobe to be beta testers of a feature/service that was advertised as a selling point to consumers by Adobe. -
Creative Cloud Connection - Using Multiple Desktops in Mac OS X Mountain Lion
I noticed that everytime I flip through my multiple desktops or OS X full-screen apps and come back to my home desktop the Creative Cloud Connection app pops open and is visible on my desktop. The AAM never did this before. Is there a way to shut this off or is an update coming to make this stop?
Thanks for the info. This concern has already been raised to the engineering team and they are working on this.
-Harshit yadav -
Updating Creative Cloud desktop sync app
Trying to update desktop sync app. Once downloaded, 12% into the installation I receive the following message. "Please close the following applications to continue: (Adobe Creative Cloud Connection.exe).
The problem is I don't have anything on but the installation program and the Adobe Application Manager. If I close the application manager, I loose the installation. I have closed it out several times and have restarted my computer but, I can not proceed beyond this point.Terminate the proccess as explained here:
Working with your Operating System’s Tools
Mylenium -
Receiving error updating creative cloud after firewall changes to our network.
Receiving error updating creative cloud after firewall changes to our network.
We have an end user that is trying to update through the creative cloud application. We have tried track down what is being blocked but have hit a dead end.
When the Creative Cloud Software tries to call out we are seeing a connection attempt to https://ops:443/ims/token/v1
I have researched and the only reference to IMS for Adobe I was able to locate was the IMSService. This appears to be an authentication service. The issue is that "ops" is not a valid domain.
This issue only appears to affect the Creative Cloud Software as I was able to update a test machine with Creative Cloud through the Adobe Application Manager.
The user's system and our test system are running OS X YosemiteHi There,
Can you please confirm if below links with ports combination are white listed on your firewall. Adobe creative cloud desktop app uses these ports only.
Address
Ports
ccmdls.adobe.com
443
ims-na1.adobelogin.com
80
443
ims-prod06.adobelogin.com
443
na1r.services.adobe.com
80
443
prod-rel-ffc-ccm.oobesaas.adobe.com
443
prod-rel-ffc.oobesaas.adobe.com
443
lm.licenses.adobe.com
80
443
ccmdl.adobe.com
80
swupmf.adobe.com
80
swupdl.adobe.com
80
acp.adobeoobe.com
443
interaction.adobe.com
443
Thanks,
Ashish -
In March 2015, I downloaded Illustrator trail, few weeks later my employer purchased a 12 month prepaid membership card, loaded in the redeem code and had no problems, today I updated creative cloud and now illustrator is saying my trail is up! NO ACCESS
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Mylenium
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