Update creative cloud

Hello I am trying to update the creative cloud so I can download some programs from adobe. But every time I try to update it gives me this message Creative Cloud desktop failed to update.(Error code: 1) Contact Customer Support
I was seeing what is causing the error?
Thank you,
Chelsie

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

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