UPDATE CS6 VIA CREATIVE CLOUD

Hello,
I can update de master CC, but i can not update my master collection CS6 via creative cloud !?
is this normal ?

Hi There,
Are you getting any error message while updating CS6 apps? Please let us know your operating system as well?
To start please try to follow the steps mentioned here: http://helpx.adobe.com/creative-suite/kb/unable-apply-extension-manage r-update.html
Thanks!
Ankit

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    I have a problem during the update of Photoshop via Creative Cloud. Error during the install of the uploaded files : U44M1P7
    Details of the log : http://we.tl/b8BhhPtuhZ

    Jmarc-user I reviewed your installation log file and found the following example of errors contained within the log:
    07/25/13 17:26:07:596 | [INFO] |  | OOBE | DE |  |  |  | 80295 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/FastCore.plugin/Contents/CodeResources"(Seq 2)
    07/25/13 17:26:07:596 | [INFO] |  | OOBE | DE |  |  |  | 80295 | ----------- Payload: Adobe Photoshop CS6 Support_13.1.2_AdobePhotoshop13-Support 13.1.2.0 {B65FABC3-FCF2-4BE6-B12A-600CA2EBFB9D} -----------
    07/25/13 17:26:07:596 | [INFO] |  | OOBE | DE |  |  |  | 80295 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Original file has invalid checksum "d20ab5b7597aa474bfff4968262b72ab")(Seq 3)
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  • Optional Components Fail to Install with Illustrator CS6 via Creative Cloud on Windows 8

    Hello,
    I'm a paid subscriber to the creative cloud and I'm having a problem with installing Illustrator CS6 through the Adobe Application Manager on Windows 8 64-Bit. I've tried redownloading and reinstalling through the app multiple times to no avail.
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    WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
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    WARNING: DW066: OS requirements not met for {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1
    WARNING: DW066: OS requirements not met for {A7014808-9F3A-4A1F-B672-E562D857D701} Camera Profiles Installer_7.2_AdobeCameraRawProfile7.0All 7.2.0.0
    WARNING: DW066: OS requirements not met for {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
    WARNING: DW066: OS requirements not met for {354D20E6-A25F-4728-9DA6-C9003D8F2928} Adobe Player for Embedding 3.3 3.3.0.0
    WARNING: DW066: OS requirements not met for {9254D539-549A-41DD-A7DA-251766F2B76F} Adobe Player for Embedding x64 3.3 3.3.0.0
    WARNING: DW066: OS requirements not met for {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85} AdobeCMaps CS6 4.0.0.0
    WARNING: DW066: OS requirements not met for {99290358-A784-4218-A7BA-954AE5F9207C} AdobeCMaps x64 CS6 4.0.0.0
    WARNING: DW066: OS requirements not met for {319044AD-1B7E-4872-8E8A-D18D88C7E932} AdobeIdeaPluginCS6-loc 1.0.0.0
    WARNING: DW066: OS requirements not met for {557F9FD3-EED8-43D7-AF29-0F19CA832728} AdobePDFL CS6 10.9.0.0
    WARNING: DW066: OS requirements not met for {246C4B99-19F7-4475-9787-5FF8595B86D7} AdobePDFL x64 CS6 10.9.0.0
    WARNING: DW066: OS requirements not met for {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1} AdobeTypeSupport CS6 11.0.0.0
    WARNING: DW066: OS requirements not met for {B2D792AF-F407-4EFA-9A03-3F2A476146F6} AdobeTypeSupport x64 CS6 11.0.0.0
    WARNING: DW066: OS requirements not met for {9C4AA28F-AC6B-11E0-8997-00215AEA26C9} Microsoft Visual C++ 2008 Redistributable Package (x86) 9.0.30729.4148
    WARNING: DW066: OS requirements not met for {093DEFC4-542D-4D0A-8162-0592055515F4} Adobe XMP Panels 4.0.0.0
    WARNING: DW066: OS requirements not met for {9AB0EFC0-AC6B-11E0-9E61-00215AEA26C9} Microsoft Visual C++ 2005 Redistributable Package (x86) 6.0.2900.2180
    WARNING: DW066: OS requirements not met for {2DD4DE71-993F-46DE-B349-E9B601BD8FA7} Photoshop Camera Raw 7_7.2_AdobeCameraRaw7.0All 7.2.0.0
    WARNING: DW066: OS requirements not met for {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0
    WARNING: DW066: OS requirements not met for {9B78FAB0-AC6B-11E0-8EF3-00215AEA26C9} Microsoft Visual C++ 2008 Redistributable Package (x64) 9.0.30729.4148
    WARNING: DW066: OS requirements not met for {9D2A060F-AC6B-11E0-8C00-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x64) 10.0.40219.1
    WARNING: DW066: OS requirements not met for {FF65BFB9-B353-468C-B10C-3C46224B6F93} Photoshop Camera Raw 7 (64 bit)_7.2_AdobeCameraRaw7.0All-x64 7.2.0.0
    WARNING: DW066: OS requirements not met for {55F0AFED-606D-476A-A07A-134291002FBA} Photoshop Camera Raw 7 (64 bit) 7.0.0.0
    WARNING: DW066: OS requirements not met for {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0
    WARNING: DW066: OS requirements not met for {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0
    WARNING: DW066: OS requirements not met for {51C77DC1-5C75-4491-8645-A17CC33F5A36} AdobeColorEU CS6 4.0.0.0
    WARNING: DW066: OS requirements not met for {26F763C9-076F-473D-9A0E-4050C973737C} AdobeColorJA CS6 4.0.0.0
    WARNING: DW066: OS requirements not met for {BB66788C-4C4F-4EB0-B146-9178857DE287} AdobeColorNA CS6 4.0.0.0
    WARNING: DW066: OS requirements not met for {784B5277-7B8A-4058-8F5D-A146F8BA5F7B} Adobe Hunspell Linguistics Plugin CS6 1.0.0.0
    WARNING: DW066: OS requirements not met for {29DB26AB-81CE-41D6-B0C9-BE15E36C87C6} Adobe Hunspell Linguistics Plugin CS6 x64 1.0.0.0
    WARNING: DW066: OS requirements not met for {94FEA41F-7345-429F-AA31-5C615F24CE29} Adobe WinSoft Linguistics Plugin CS6 1.3.0.0
    WARNING: DW066: OS requirements not met for {7CA3FAD4-7B82-473C-8207-5A283E90742A} Adobe WinSoft Linguistics Plugin CS6 x64 1.3.0.0
    WARNING: DW066: OS requirements not met for {EB2A8CD4-B247-4810-A294-E3DB8EDC6060} Adobe CSXS Extensions CS6 3.0.0.0
    WARNING: DW066: OS requirements not met for {F683ECF1-07EC-43CB-90B0-8F325A8C09C1} Adobe Illustrator CS6 Support 16.0.0.0
    WARNING: DW066: OS requirements not met for {8467887D-92F1-435C-B387-A7551B88EC70} Adobe NPS Panel 1.0.0.0
    WARNING: DW066: OS requirements not met for {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0
    WARNING: DW066: OS requirements not met for {7E91BB17-16A1-42CE-9502-D6C98BE04920} PDF Settings CS6 11.0.0.0
    WARNING: DW066: OS requirements not met for {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul 3.0.2.0
    WARNING: DW066: OS requirements not met for {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0
    WARNING: DW066: OS requirements not met for {EFBC1075-F890-4293-A0D1-04BE66EE2AB3} Adobe ExtendScript Toolkit CS6 3.8.0.0
    WARNING: DW066: OS requirements not met for {FB21FA75-1447-4753-B7E3-87F040DFE0F5} Adobe Extension Manager CS6_6.0.4_AdobeExtensionManager6.0All 6.0.4.0
    WARNING: DW066: OS requirements not met for {83463106-DD1C-4FE5-A61C-DF6715472AD4} Adobe Extension Manager CS6 6.0.0.0
    WARNING: DW066: OS requirements not met for {CB510A42-9CC2-4FD0-9DA6-0C8C333EF538} Adobe Illustrator CS6 Support32 16.0.0.0
    WARNING: DW066: OS requirements not met for {DC00A3E1-9C61-4B11-8070-B592E68D2B3C} Adobe Linguistics CS6 6.0.0.0
    WARNING: DW066: OS requirements not met for {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0
    WARNING: DW066: OS requirements not met for {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0
    WARNING: DW066: OS requirements not met for {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0
    WARNING: DW066: OS requirements not met for {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0
    WARNING: DW066: OS requirements not met for {C41A769E-27ED-44F7-8A11-F2E32F538E05} Adobe Linguistics CS6 x64 6.0.0.0
    WARNING: DW066: OS requirements not met for {A269DDEC-5572-4032-AA26-3485A1620006} AdobeIdeaPluginCS6 1.0.0.0
    WARNING: DW066: OS requirements not met for {7483525E-26E8-4748-870D-1F064AB8AA83} AdobeIdeaPluginCS6 x64 1.0.0.0
    WARNING: DW066: OS requirements not met for {B1CE96E8-76BA-454A-91A8-D8A5D712234E} Adobe Bridge CS6_5.0.1.1_AdobeBridge5-mul 5.0.1.1
    WARNING: DW066: OS requirements not met for {97BA0109-F6BE-4F50-8904-C19442D7216E} Adobe Bridge CS6 5.0.0.0
    WARNING: DW066: OS requirements not met for {F14215C3-991E-4A8E-9596-B013C42A673F} Adobe Bridge CS6 (64 Bit)_5.0.1.1_AdobeBridge5-mul-x64 5.0.1.1
    WARNING: DW066: OS requirements not met for {00496505-D56B-4B07-A8C5-70A0B4E689F7} Adobe Bridge CS6 (64 Bit) 5.0.0.0
    WARNING: DW066: OS requirements not met for {4869414E-7AEA-4C8E-BE1C-8D40977FD517} Adobe Illustrator CS6 16.0.0.0
    WARNING: DW066: OS requirements not met for {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
    WARNING: DW066: OS requirements not met for {9A63F173-0324-43F5-A0CA-75FF3ADE907B} Adobe Illustrator CS6 Core (64 Bit)_AdobeIllustrator16en_USLanguagePack_x64 16.0.0.0
    WARNING: DW066: OS requirements not met for {7D4E9D10-AED6-485D-A2B0-9A1DF1A55545} Adobe Illustrator CS6 Core 16.0.0.0
    WARNING: DW066: OS requirements not met for {8815EC0E-89C0-4EDB-ACD7-32DB5B67536D} Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack 16.0.0.0
    ----------- Payload: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\CharlemagneStd-Bold.otf'(Seq 27)
    ERROR: DF012: Unable to find file(Seq 27)
    ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 27)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 27)
    ----------- Payload: {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\CharlemagneStd-Bold.otf'(Seq 28)
    ERROR: DF012: Unable to find file(Seq 28)
    ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 28)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 28)
    ERROR: DF023: Unable to delete file copy at "C:\Windows\Fonts\ACaslonPro-Semibold.otf" Error 5 Access is denied.(Seq 8)
    ERROR: DW063: Error rolling back command ARKMoveFileCommand(Seq 8)
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    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 8)
    ERROR: DF023: Unable to delete file copy at "C:\Windows\Fonts\ACaslonPro-Regular.otf" Error 5 Access is denied.(Seq 7)
    ERROR: DW063: Error rolling back command ARKMoveFileCommand(Seq 7)
    ERROR: DF024: Unable to restore file at "C:\Windows\Fonts\ACaslonPro-Regular.otf" from backup at "C:\adobeTemp\backup\adobetmp29723304" Error 5 Access is denied.(Seq 7)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 7)
    ----------- Payload: {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MyriadPro-CondIt.otf'(Seq 47)
    ERROR: DF012: Unable to find file(Seq 47)
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    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 47)
    ----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MyriadPro-CondIt.otf'(Seq 48)
    ERROR: DF012: Unable to find file(Seq 48)
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    ERROR: DW050:  - Required Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation: Install failed

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    Mylenium

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