Update do not recognize serial number?

Today CS5 does not recognize camera raw files from my Nikon camera. So I tried to update and could not. Clicking the link for customer support took me to a request for my serial number. That seems to be in my system. How should I proceed?

I tried anouther part of the site and was able to get it, am thinking the instructions were just wierd and seemed to say that I should append the two small numbers but I really should just of used the singular 7 digit SN.

Similar Messages

Acrobat X Pro not working, tryed to re-install and does not recognize Serial Number?

Acrobat X Pro not working, Serial Number not recognized?

Hi lv123321,
Do you have Acrobat only License no or is it a part of suite. If Acrobat X pro is a part of suite then you need to use the suite setup to install Acrobat.
Also if possible could you please private message me the serial no so I can try decoding it.
Regards,
Abhijit

Palm bonus software site does not recognize Serial Number

Hi everyone. Love my New Centro but when I try to download the bonus software I get a message saying that it does not recognize my devices serial number. Help.
Cliff waeschle
Post relates to: Centro (Verizon)

Thanks for the tip but now I need a registration number. Is one provided with the bonus software
Thanks cliff
Post relates to: Centro (Verizon)

Trying to install Illustrator CS4 onto my new PC. Does not recognize serial number.

Got a new PC last week. Trying to reinstall Adobe Illustrator CS4. Put in disc... typed in the serial number as requested, but it is not recognized. Would appreciate any help.
Thanks.

Hi,
Looks like that the version of CS4 which we are installing is an upgrade, If yes you what is the previous qualifying version.
Find the right product and enter the serial number in front of that and bingo it will start working!
Hope it Helps
Thanks

Lightroom does not recognize serial number...help!

Hello,
I had the same issue on my other computer, which was resolved a few months ago. I download Lightroom and when I type in my serial number, it gives me a red X, indicating that the number is incorrect. I triple-checked it, and it is not. When I spoke with the customer service rep, she guided me through a process in which I had to uninstall my current version (5.4 I believe), install an older version (4.something), and used the serial number with that version. It worked! However, I lost the transcript of our conversation and I can't remember which version I was supposed to download, leaving me unable to use Lightroom on my other computer. Anyone know what I should do?
Thank you

I tried anouther part of the site and was able to get it, am thinking the instructions were just wierd and seemed to say that I should append the two small numbers but I really should just of used the singular 7 digit SN.

Apple registration will not recognize serial number from 5s

Tried to register 5s. It will not recognized any aerial numbers. Am I looking in wrong place?

Moving discussion to Acrobat Installation & Update Issues forum.

Hi, i purchased and downloaded the lr6 desktop app (update), and used my serial number from the email from adobe but it said it was only eligible for lr5. thanks, rich

hi, i purchased and downloaded the lr6 desktop app (updating from lr5, paid 80. for the update), and used my serial number from the email from adobe sentbut it said it was only eligible for lr5. thanks, rich

If you purchased an upgrade from LR5 to LR6 then after you enter your LR6 serial number, you will need to enter your LR5 serial number, unless LR6 finds LR5 on the computer. This also assumes that you've purchased the perpetual license of both LR5 and LR6, not a cloud license for LR5 which doesn't use a serial number for licensing. If entering a LR6 then LR5 serial number into LR6's serial-number area isn't working, then is there something special about the LR5 that would make it ineligible for an upgrade?

From product box- will not accept serial number for Adobe Pro XI

From product box- will not accept serial number for Adobe Pro XI

Moving discussion to Acrobat Installation & Update Issues forum.

Photoshop CC 2014 (fresh installed and updated) does not recognize my graphic processor (NVIDIA GTX 840)

Photoshop CC 2014 (fresh installed and updated) does not recognize my graphic processor (NVIDIA GTX 840) but instead only a Intel HD 4600. How do I ensure that PS is using the full phardware power of my notebook. My OS is WIN 8.1 Thanks for your help, Meik

In the end it was the NVIDIA software - excluding PS as application for support by high performance graphic processor to save energy - activated NVIDIA card use for PS & LR all fine now.

Custom report: Machine Name Not Match Serial Number

What criteria would I use for a custom report that would show computers
with Machine Names not matching Serial Numbers?

> What criteria would I use for a custom report that would show computers
> with Machine Names not matching Serial Numbers?
Don't really see an easy way to do that. You don't get an option to say
machine name not= to serial number or visa versa. The only thing I can
see to do is create a basic workstation report and display machine name
and serial number and do a side by side comparison.

Hello, today I am subscribed to photoshop CC but still has not passed and the activation of the post did not come serial number that do tell me?

Hello, today I am subscribed to photoshop CC but still has not passed and the activation of the post did not come serial number that do tell me?

creative cloud does not use a serial number. it uses your adobe id.
download the creative cloud desktop app (after signing in with your adobe id), Download Adobe Creative Cloud apps | Free Adobe CC trial
and use the desktop app to install your adobe creative cloud programs.
if you already have the cc desktop app and you need to refresh your adobe id, Sign in, Sign out | Creative Cloud desktop app

I need to deactivate my adobe suite but do not have serial number and if I have another activation that is valid

I need to deactivate my adobe suite but do not have serial number and if I have another activation that is valid

Moving this discussion to the Downloading, Installing, Setting Up forum.
Beverages1993 you can find details on how to activate Adobe Creative titles at Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.

Hi im new apple user ..Bought a mac 3 weeks before my mac does not show serial number on screen .Also I am unable to sign in imessage n facetime it gives network error like .! What can be this issue n how to solve it??

hi im new apple ,ac book pro user ..Bought a mac 3 weeks before my mac does not show serial number on screen .Also I am unable to sign in imessage n facetime it gives network error like though i can access web site n etc .! What can be this issue n how to solve it??

Hi,
If the machine is brand new I don't see why the serial Number is missing (it is entered on to a special chip at the factory)
However if the machine is a return and has been refurbished then the Logic/mother board may have been changed and someone forgot to put the info back to the new board.
for the Points
7:44 pm Thursday; January 16, 2014
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

I have PSE7 on my old computer and I have the license key (but not the serial number). Cannot register it on my new computer - I get a message saying that number is invalid. What can I do?

I have PSE7 on my old computer and I have the license key (but not the serial number). Cannot register it on my new computer - I get a message saying that number is invalid. What can I do?

It does not magically appear in a new place. It will only be where you put it.
Copy everything from your old computer, or your backup copy of your old computer, to your new one.

Question - purchased teacher edition. submitted info, have not received Serial Number?

Question - purchased teacher edition. submitted info, have not received Serial Number?

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If YES, read below
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If NO, you need to contact Adobe
This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Update do not recognize serial number?

Similar Messages

Maybe you are looking for