Update does not recognise the phone?

The phone was update then an itunes logo appeared and will not turn on. It has been connected to itunes but the update can not be completed as it does not recognise the phone. Itunes and laptop are up to date.

Did you try to connect in recovery mode? iOS: Unable to update or restore
Is Apple Mobile Device Service still installed and active on your computer? iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
More tips in this article: iOS: Device not recognized in iTunes for Windows

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HT1414 I was in the middle of updating my iphone 4s to iOS7, then it crashed, I am able to get the apple simple when trying to restart, then it shows the cord and itunes logo and then switches off again. Itunes on computer does not recognise the phone

I was in the middle of updated iOS7 onto my 4s then it crashed, tried to restore and backup and it wont power off restart it just shows a black screen.
Tried the tips
Does not recognise my phone as I updated Itunes to see if this would work and I have lost all my back ups and every thing,
when i try the power on butter and the home button I get the apple icon, then it shows power cord and itunes logo and then returns to a black screen, I can hear it beeping like when you put it on the charge each time this happens on my PC.
please can anyone else help me???

Unable to Update or Restore..?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Take your time... Pay particular attention to Steps 3 and 4
Note:
Some users have reported as many as 8 or 9 attempts were necessary before success.

HT5567 my i phone 5 has frozen during the os ipgrade and will not reset and i tunes does not recognise the phone

my i phone 5 has frozen during the os ipgrade and will not reset and i tunes does not recognise the phone

What is showing on the iphone screen?
Try this:
Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
Make sure itunes is updated to the lates version on the computer.
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/

I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?

I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?
Also, when I tried to Restore the settings, an Error Message pops up that says " The iPhone software update server could not be contacted. The requested resource was not found.
I'm trying to free up space on my phone by removing [literally] thousands of old photos which were originally synched to the phone, because I had forgotten to uncheck the photos button when I synched it ages ago.
I have also tried synching it on my 24" iMac (running OSX Snow Leopard). But again, when I try restoring the phone through itunes, it says the file is corrupted. It sggests unplugging the device, and then plugging it in again. I have done this numerous times with no success.
I'm guessing it must be because my phone (and versions of iTunes, and OSX) are all too old.
Please can anybody help.
Cheers,
Dan_nz.

There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

Itunes does not recognise the ipod after update to itunes 8.2.0.23

Hi, Now find, after putting new songs in my play list, that when I plug in ipod to update songs on ipod itunes does not recognise the ipod.
The version of iTunes I updated to was 8.2.0.23 - everything worked fine until then. I see there is a newer version 8.2.1 now available - do you think by installing this the "unable to recognise" problem would be fixed???
Thanks for your thoughts!

I have a similar problem with the iPhone. Tried everything you can think of and then some. There is apparently some devastating bug 7.6 introduced into normal USB device recognition. I've been able to force the phone into recovery mode; the boot recovery USB driver does still work. Restoring the phone every time I need to sync is both scary and time-consuming.

I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas

I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas would be greatly appreciated.

Go to Finder > Preferences then select the General tab
Make sure External disks is selected.

My iphone 5 is frozen on the screen that shows a cable and itunes symbol. I can not get the phone to enter DFU mode and itunes does not recognize the phone when plugged in to itunes. The phone was mid update when it was disrupted....

I plugged my iphone in to do an update and it was mid way through the update when the phone was accidentally disconnected. Now the phone is stuck on the screen that shows a cable and the iTunes image suggesting the phone needs to be plugged in to iTunes. I have plugged it in, powered on and off, attempted to enter DFU mode numerous times all with no success. ITunes does not recognize the phone and I continue to only receive the screen saying I need to plug in to iTunes.. Please help!

Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.

I am trying to update my iphone 3GS software but itunes just says that this is the current version of itunes, it does not see the phone update - anyone know how to get the phone updated?

I am trying to update my iphone 3GS software but itunes just says that this is the current version of itunes, it does not see the phone update - anyone know how to get the phone updated?

Mike
I have done that and it is through pressing that update, which tells me that there is anew version of iphone software, that the prompt comes telling me that this is the current itunes?

HT5957 my ipad is dissabled as it does not recognise the pass word i have put in after software update

My ipad is dissabled as it does not recognise the passcode i have put in after updating the software . How can i unlock ?

I updated my iPhone 4S to IOS 7.0.2 then tried to use a complex password instead of 4 numbers.
Even though the password was verified and correct, I am now locked out of my device.
Unfortunately I do not have a recent backup of my device and, as far as I know, a restore from backup is the only solution to the problem.

HT201303 I tried to update my security questions this morning but got timed out. Ive just tried to get into my account but the system does not recognise the answers to my question. How can I rectify this problem please

I was trying to update my Security Questions this morning but got 'Timed Out' I've just tried again to get into my security settings but the system does not recognise the information I'm putting in. Can anyone tell me how I can correct this problem. I can still log-in.
Best wishes

Welcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

I am trying to register my iPhone 4S for mobile phone insurance but the website does not recognise the serial number. Has anyone experienced this?

I am trying to register my iPhone 4S for mobile phone insurance but the website does not recognise the serial number. Has anyone experienced this, and any idea how I can rectify the problem?

When using the iPhone with the Windows OS, you need to have the Apple Mobile Device Service running. It should start automatically when you start the computer, but sometimes things happen. Use this support document to try and restart the service. See if that helps.
http://support.apple.com/kb/TS1567

My i pad shows connect to itunes but my computer does not recognise the devise -- it was ok until i tried to do a software update

my i pad shows connect to itunes but my computer does not recognise the devise -- it was ok until i tried to do a software update

Try and force iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

I have recently purchased a used iPhone 4, when i plugged it into my pc a skull came up instead of the apple icon. My pc does not recognise the iPhone, I have tried everything that I can think of. Has anybody any ideas on how I can fix this?

I have recently purchased a used iPhone 4, when I pulg it into my pc a skull icon appears instead of the apple. The pc also does not recognise the iPhone. The phone was originally purchased in March of this year, so it is under 12 months old. Has anybody encountered this problem and or know how I can fix the phone? Thanks

You have apparently purchased a jailbroken phone. You can try to get it into recovery mode, then restore as new, but no guarantee it will work.
http://support.apple.com/kb/ht1808

After update to IOS 6.0, on the iPhone 4 and 4s, emails can not be forwarded. I tried to resync, but the update does not show the forwarding buttons anymore.

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Have the same issues here, 3GS 5.0.1. Did you find any solutions until today ?
I restored my phone, power up/down but nothing helps with my issues
greetings
/Edit:
Maybe I should read carefully your text so I can give you some more information.
my phone was updated via itunes.
some hours ago the phone charged up to 5% but than directly draining to zero...
can't help me with these issues...

How can I get my iMac to reconize my LG Optimus 5 phone so I can transfer itunes. When I plug it in it does not recognize the phone

I have an iMac that I want to transfer stored itunes to my Optimus LG 5 android phone. When I plug my phone into the computer the computer does not recognize the phone. What can I do to so I can then transfer my tunes?

The screen is all black, so it's not the backlight. It's weird because when I get the computer off of sleep mode, it shows the log in screen really quickly. So my LCD isn't broken either. It just switches back to the wrong resolution I guess. Which makes the screen black again.

Update does not recognise the phone?

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