Update doesn't work - goes into a continuous "connecting with server" mode. Asked before, no response. HELP!

Each time the 'update' icon comes up (for months, now), I click to update. It never goes beyond 'connecting with update server' mode. Have never had this problem with updates to new versions before. This happens every single time the update icon comes up.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

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Hello, the Ibooks 3 update on my 1st gen Ipad doesn't work ! It always crashes. I'm on ios 5. Please help !!!
Frédéric

Alright so if you made the fatal mistake of uploading this update as I did, I have found a solution for you after much trial and error. If you have a Mac, look in the TRASH bin and find iBooks 2.1.1ipa and move this to your desktop. Erase the iBooks 3.0 from your iPad. Restart your iPad. Go to the iTunes Media fold, mobile applications and find iBooks 3.0ipa and delete it. Now drag the file from your desktop into the apps section in iTunes. Turn on your iPad. Connect it to sync. Go to apps tab and check iBooks. After sync your iBooks library will now be restored. I have tested it and tried it, besides I came up with this whole process because apparently apple has nothing on the entire support for this yet. I will also post on Apple for the million other users who have the same problem. Thanks, J.

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Hi williamc48321229,
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For the longest time, I've been receiving update notifications from Adobe Reader, prompting me to upgrade. I always say ok, download the update. Then it always takes like 1 second to download (hard to believe it's that fast), then I get the install window. I press the "Install" button and the window disappears and I don't receive any additional messages... Until I reboot my computer and I get again the same update download prompt window.
So it seems the update doesn't work and that's why I get that message EVERYTIME I reboot the PC. Not matter if I reboot every 5 minutes, I always get that message.
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Since the updater doesn't work, is there a way to disable it? Thank you!

Ok, I've added the registry setting you mentioned, then I've started "AdobeARMHelper.exe" again to get the tray notification about the available update. Then I've clicked it, I got the download window, I clicked "Download", then 1 second later I got another tray notification about the update being ready to install (maybe it takes so little time because the update is already in my computer and so it doesn't download anything). Then I clicked the tray notification and got the install window. I clicked Install, and nothing else happened, as always.
Then, I've checked the "AdobeARM.log" file, and now it shows the following:
[2013-07-09 01:09:37] Adobe ARM launcher started.
[2013-07-09 01:09:37] Command Line:
[2013-07-09 01:09:37] ARM path: C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
[2013-07-09 01:09:37] Re-launch ARM succeeded
[2013-07-09 01:09:37] Adobe ARM launcher finished
[2013-07-09 01:09:37] Adobe ARM 1.7.2.0 logging started.
[2013-07-09 01:09:37] Command Line:
[2013-07-09 01:09:37] FindCurrentPDFOwner...
[2013-07-09 01:09:37] .pdf value: AcroExch.Document.11
[2013-07-09 01:09:37] GetFileVersion(): C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
[2013-07-09 01:09:37] File version: 11.0.2.0
[2013-07-09 01:09:37] ProductCode: {AC76BA86-7AD7-1034-7B44-AB0000000001}
[2013-07-09 01:09:37] ProductName: Adobe Reader XI (11.0.02) - Español
[2013-07-09 01:09:37] ProductVersion: 11.0.02
[2013-07-09 01:09:37] ProductUACPatching: enabled
[2013-07-09 01:09:37] Product UI Language: ESP
[2013-07-09 01:09:37] ProductLanguage installed: 1034
[2013-07-09 01:09:37] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\11.0
[2013-07-09 01:09:37] ProductInstallDir: C:\Program Files (x86)\Adobe\Reader 11.0\
[2013-07-09 01:09:37] InitUIStrings...
[2013-07-09 01:09:37] InitListener...
[2013-07-09 01:09:37] Init...
[2013-07-09 01:09:37] Notify...
[2013-07-09 01:09:37] Could not find ARM server to notify
[2013-07-09 01:09:37]    GetLastError(): 2 - El sistema no puede encontrar el archivo especificado.
[2013-07-09 01:09:37] StartServer...
[2013-07-09 01:09:37] IsVistaOrLater returns 1
[2013-07-09 01:09:37] ARM Server started
[2013-07-09 01:09:37] Action added: Listener
[2013-07-09 01:09:37] RunAutomatic...
[2013-07-09 01:09:37] Launched: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Reader_sl.exe
[2013-07-09 01:09:37] CanStart...
[2013-07-09 01:09:37] IsEULA_Accepted...
[2013-07-09 01:09:37] EULA accepted from 2
[2013-07-09 01:09:37] IsPatchingDisabled...
[2013-07-09 01:09:37] Admin User, IsElevated returns 1
[2013-07-09 01:09:37] GetPreferences...
[2013-07-09 01:09:37] Using found registered preference AUTO_CHECK_UPDATES
[2013-07-09 01:09:37] IsTimeElapsed...
[2013-07-09 01:09:37] Minutes elapsed: 82867
[2013-07-09 01:09:37] IsErrorExpired...
[2013-07-09 01:09:37] Last error is not registered
[2013-07-09 01:09:37] InitDownloadManager...
[2013-07-09 01:09:37] UAC is enabled
[2013-07-09 01:09:37] CanStart returns 1
[2013-07-09 01:09:37] Network is available, waited 0 ms
[2013-07-09 01:09:37] Action added: Download Manifest
[2013-07-09 01:09:37] Downloading Manifest:
[2013-07-09 01:09:37]    URL: https://armmf.adobe.com/arm-manifests/win/Reader11Manifest.msi
[2013-07-09 01:09:37]    file: C:\ProgramData\Adobe\ARM\Reader_11.0.02\Reader11Manifest.msi
[2013-07-09 01:09:37] DownloadFileAndWait()
[2013-07-09 01:09:37] Creating BITS job LocalFileName:C:\ProgramData\Adobe\ARM\Reader_11.0.02\Reader11Manifest.msi
[2013-07-09 01:09:37] Creating BITS job RemoteName:https://armmf.adobe.com/arm-manifests/win/Reader11Manifest.msi
[2013-07-09 01:09:37] downLoadFileSet(): File Count: 1
[2013-07-09 01:09:40] StoreCRD...
[2013-07-09 01:09:40] No CRD to store
[2013-07-09 01:09:40] Manifest downloaded successfully with BITs: C:\ProgramData\Adobe\ARM\Reader_11.0.02\Reader11Manifest.msi
[2013-07-09 01:09:40] Action deleted: Download Manifest
[2013-07-09 01:09:40] InitSession...
[2013-07-09 01:09:40] InitUpdateData...
[2013-07-09 01:09:40] InitUpgrade...
[2013-07-09 01:09:40] Upgrade data not available: Upgrade ID
[2013-07-09 01:09:40] File list in Manifest: AdbeRdrUpd11003.msp
[2013-07-09 01:09:40] InitUpdateFiles...
[2013-07-09 01:09:40] EvaluateCondition...: AdbeRdrUpd11003_all
[2013-07-09 01:09:40] InitUpdateAttributes...
[2013-07-09 01:09:40] New file object: AdbeRdrUpd11003.msp
[2013-07-09 01:09:40] AddFileObject...
[2013-07-09 01:09:40] InitFilesInUse...
[2013-07-09 01:09:40] info: WaitFilesInUse is not set in Manifest
[2013-07-09 01:09:40] InitManifestProperties...
[2013-07-09 01:09:40] ErrorDetailsURL property found in manifest
[2013-07-09 01:09:40] Found AllowServiceConditions: SvcCond1;SvcCond2
[2013-07-09 01:09:40] EvaluateCondition...: SvcCond1
[2013-07-09 01:09:40] ProcessFileCondition...
[2013-07-09 01:09:40] File: C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
[2013-07-09 01:09:40] File version: 1.7.2.0
[2013-07-09 01:09:40] Condition met
[2013-07-09 01:09:40] EvaluateCondition...: SvcCond2
[2013-07-09 01:09:40] ProcessFileCondition...
[2013-07-09 01:09:40] File: C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARMHelper.exe
[2013-07-09 01:09:40] File version: 1.7.2.0
[2013-07-09 01:09:40] Condition met
[2013-07-09 01:09:40] AllowServiceMode property found in manifest: 2
[2013-07-09 01:09:40] Service not allowed - unknown AllowServiceMode value
[2013-07-09 01:09:40] WhatsNewURL property found in manifest
[2013-07-09 01:09:40] UpgradeName property found in manifest
[2013-07-09 01:09:40] info: AllowCancelBITsJobs is not set in Manifest
[2013-07-09 01:09:40] InitArmUpdate...
[2013-07-09 01:09:40] EvaluateCondition...: DisableArmUpdate
[2013-07-09 01:09:40] ArmUpdate record found.
[2013-07-09 01:09:40] IsNewArmAvailable...
[2013-07-09 01:09:40] GetFileVersion(): C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
[2013-07-09 01:09:40] File version: 1.7.2.0
[2013-07-09 01:09:40] IsNewArmAvailable: NewBuildNumber > BuildNumber, returning 1.
[2013-07-09 01:09:40] AddArmUpdateObject:
[2013-07-09 01:09:40]    file - ARM.msi
[2013-07-09 01:09:40]    ARM version - 1.7.4.0
[2013-07-09 01:09:40]    type - 7z
[2013-07-09 01:09:40]    url - https://armmf.adobe.com/arm-updates/win/ARM/1.7.4/ARM_1740.msi
[2013-07-09 01:09:40] ShowArmDialog...
[2013-07-09 01:09:41] Action added: Dialog
[2013-07-09 01:10:05] SetupArmUpdate...
[2013-07-09 01:10:05] DownloadArmUpdate...
[2013-07-09 01:10:05] Extract7zArchive...
[2013-07-09 01:10:05]    File: C:\ProgramData\Adobe\ARM\Reader_11.0.02\ARM.msi
[2013-07-09 01:10:05]    archive file: C:\ProgramData\Adobe\ARM\Reader_11.0.02\AdobeARM.bin
[2013-07-09 01:10:05] ExtractFilesFrom7zArchive...
[2013-07-09 01:10:05] C:\ProgramData\Adobe\ARM\Reader_11.0.02\7626
[2013-07-09 01:10:05]    GetLastError(): 2 - El sistema no puede encontrar el archivo especificado.
[2013-07-09 01:10:05] Archive path: C:\ProgramData\Adobe\ARM\Reader_11.0.02\AdobeARM.bin
[2013-07-09 01:10:05] Files extracted successfully at: C:\ProgramData\Adobe\ARM\Reader_11.0.02\7626
[2013-07-09 01:10:05] SetupArmUpdate returns 1
[2013-07-09 01:10:05] DownloadFiles...
[2013-07-09 01:10:05] File already exist and valid: C:\ProgramData\Adobe\ARM\Reader_11.0.02\AdbeRdrUpd11003.msp
[2013-07-09 01:10:05] CancelJobs
[2013-07-09 01:10:05] GetJobs
[2013-07-09 01:10:05] no registered jobs
[2013-07-09 01:10:05] InitInstalls...
[2013-07-09 01:10:05] File to be added to install object: C:\ProgramData\Adobe\ARM\Reader_11.0.02\AdbeRdrUpd11003.msp
[2013-07-09 01:11:18] RelaunchARM...
[2013-07-09 01:11:18] Command line for restart: /ArmUpdateExe:"C:\ProgramData\Adobe\ARM\Reader_11.0.02\7626" /MODE:1 /PRODUCT:Reader /VERSION:11 /LANG:ESP
[2013-07-09 01:11:18] Launcher path: C:\ProgramData\Adobe\ARM\Reader_11.0.02\7626\AdobeARMHelper.exe
[2013-07-09 01:11:18] ShellExecute succeded.
[2013-07-09 01:11:18] Action deleted: Dialog
[2013-07-09 01:11:18] Notify...
[2013-07-09 01:11:18] WriteFile succeeded in Notify
[2013-07-09 01:11:18] Requested to stop listener
[2013-07-09 01:11:18] Confirming request to stop listener
[2013-07-09 01:11:18] Action deleted: Listener
[2013-07-09 01:11:18] Cleanup...
[2013-07-09 01:11:18] ARM returns ERROR_SUCCESS
[2013-07-09 01:11:18] Adobe ARM 1.7.2.0 logging finished.
It seems there are some errors in Spanish, probably because they come from Windows, which is configured in Spanish in my PC. "El sistema no puede encontrar el archivo especificado" means "The system cannot find the file specified".
I hope you can find the problem with that information.

Creative Cloud Updater doesn't work

Hello,
last year I downloaded a trial version for the creative cloud. Then I decided to buy a normal CS6 license and didn't use CC anymore.
Now I would like to try Adobe Muse. But somehow I just can't use the CC updater anymore. When I try to install it again, the installation just stops, without a warning or anything and nothing happens.
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Hi Jeff,
Thank you for your help. It works now, i uninstalled CC and installed it again.
Best
Antonia
Am 19.12.2014 um 01:54 schrieb Jeff A Wright <[email protected]>:
Creative Cloud Updater doesn't work
created by Jeff A Wright in Creative Cloud Download & Install - View the full discussion
Antonia do you receive any specific error messages? What operating system are you using?
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7028715#7028715 and clicking ‘Correct’ below the answer
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Update doesn't work - goes into a continuous "connecting with server" mode. Asked before, no response. HELP!

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