Update Download will not start

I have tried and tried to update my iTunes and also to get the iPod update...nothing works...the problem is that the download will not start. I have turned off my anti-virus (which made me mad that I should even have to try such a dangerous thing) and my firewall (again not good). nothing. downloaded everything that I was told to...nothing...it wont even try to start...I just go to the site and I'm sitting there wondering where I go for the download...at first I thought it was a bad link but it wasn't. help would be appreciated.

hi hawkpride!
I just go to the site and I'm sitting there wondering where I go for the download...at first I thought it was a bad link but it wasn't.
hmmmmm. are you seeing a blank blue box rather than download options? or do you get to click the button, but the download doesn't proceed?
love, b

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