Update Email for OTN Account

How do I update my email address for my OTN account?

I'll certainly second the request, though I don't expect it to go anywhere. I'd love to drop my yahoo.com email address, but I'm too vain to lose my post count by creating a new account.
Justin
Distributed Database Consulting, Inc.
http://www.ddbcinc.com/askDDBC

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Can't update email for iTunes account

I am having a hard time on updating my iTunes account info. I want to change my main email account but I am not allowed to verifie it

I'm having the same problem. Did you ever find out how to fix it?

Help! Can't update iwork and imovie because "You have updates available for other accounts".

I recently purchased Macbook Pro with iMovie, iwork keynotes, pages and numbers preloaded in the machine. Now the App Store icon indicates that I have updates available. So when I open up app store and click update, I got an warning stating " You have updates avaialbe for other accounts - to update this application, sing in to the account you used to purchase it".
I called tech support. I was told that I must have had another account. But clearly I don't have another account. I'm not alzheimer. If I had another account, I would have remembered it. I used the same account for ipod, iphone, itune for many many years. So I went on the support communities for help. I read some post saying I should add my hard drive to spotlight privacy, then remove it. I tried it, it didn't work. Some said I need to enable something by entering a script to the terminal. I followed the steps, it didn't work. Then some other post said that I should delete the apps, then reinstall it. So stupidly enough, I deleted keynotes to "TEST" if it works. Guess what? I completed removed keynotes from my macbook. I can't even recover it?! At least before I deleted it, I had the old version of keynotes although obsolete, still functional. Now I removed it, I don't even know how to reinstall it.
So, I'm so update and dying for help. Can someone please teach me how to make my Macbook understand that I only have one account and let me update iMovie and iwork? Also, how to restore the accidentally deleted Keynotes?
Thank you!!!

You're just going to have to get back to the support folks with your Apple ID problem - http://www.apple.com/support/appleid/.
They should be able to rectify the problem.
Clinton

I can't remember the password I used to set up icloud nor the email I used to set it up with. I have my apple ID and email for that account.

I recently had to do a factory restore on my iphone 4s. Upon trying to set up my phone again I am being asked to sign into my icloud account. I can't remember the password or the email I used to set it up. I know my Apple ID, password and email for that account, but that doesn't allow me to get back into my phone. I can't reset the icloud password because I can't remember the email I used. Any ideas on what I can do please ?

Hi, Fugalltadowivu.
Thank you for visiting Apple Support Communities.
This sounds like Activation Lock has been enabled on this device. Here is some helpful information regarding this feature.
Find My iPhone Activation Lock
http://support.apple.com/en-us/HT201365
If you purchased your device from a third party, this device may be locked to their Apple ID. If this is the case you may want to check out the article below.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/en-us/HT201441
Cheers,
Jason H.

Can't update Xcode – "You have updates available for other accounts" and other errors.

I have 2 Macs, a 2008 Mac Pro running 10.8.5 and a 2009 MacBook Pro running 10.9.0, soon to be downgraded to 10.8.5. I can't install the Xcode update on either Mac, and I can't update MacTracker on my Mac Pro, which suggests that no updates work at all.
When I try to update, it says "You have updates available for other accounts" and "Sign in to ________ to update applications for that account." I'm already signed into that account. I tried logging out, closing the App Store, and logging back in. Then I tried logging out of both the App Store and iTunes as per a fix I found online, and it gave me "Unknown error" once I tried to update.
Is there a fix for this or at least a regular .pkg I can just install? Honestly, it's easier to update stuff in Debian Linux than on OS X 10.8 and up now.

Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in this Apple Support article.
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click anywhere in the line below on this page to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
Then repeat step 4.
6. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select
Store ▹ Authorize This Computer
from the menu bar.
8. If you've moved any App Store apps out of the Applications folder, or into a subfolder, put them back. Never move or copy those applications. If you have backup copies of the apps on another volume, unmount it and try to update again.
9. Contact Account and Billing Support.

Hi guys, I have a problem with my new macbook pro 15". I tried to updtate the apps (iPhoto, iMovie and Garageband), but an error was displayed "You have updates available for other accounts". I don't have other accounts!!! :(

Hi guys,
I have a problem, I have a new macbook pro. I updated the software without problems; then I tried to update iPhoto, iMovie and Garageband, but an error was displayed "You have updates available for other accounts". I don't have any other account, i tried everything found on the net but nothing seems to work...Please help me!!!!

Same thing for me it writes "To update this application, sign in to the account you used to purchase it."

I keep getting notified I have an update available but when I try to update I get the following msg ,"You have updates available for other accounts". I only have one account with apple and purchased the software when I got my macbook in Aug 2012.

I keep getting notified I have an update available but when I try to update I get the following msg ,"You have updates available for other accounts To update this application, sign in to the account you used to purchase it.". I only have one account with apple and the software was preinstalled when I purchased my macbook in Aug 2012 with that account. Has anyone had this problem or know how to find out what account apple needs?

You log into the App store using the same Apple ID you used to set the computer up, verify that none of your apps are hidden and that they have all be accepted and then download and install the update
for help contact the App store support - link is on the right ot the App store window
LN

The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it. I only have 1 acc

The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it." Both apps came with my computer and as far as I know I only have one Apple account. Any thoughts? Thanks.
Karen

Thanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
Karen

I currently have Iphoto v. 9.1.4. There is an update v. 9.4.3 that I am unable to install. I keep getting a message, "you have updates available for other accounts. To update this application, sign into the account you used to purchase it."

I have iPhoto v 9.1.4. Update available is 9.4.3. I keep getting this message: "You have updates available for other accounts. To update this application, sign into the account you used to purchase it". I have done this and I keep getting the same message over and over again. Please help me!

Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in this Apple Support article.
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click anywhere in the line below on this page to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
Then repeat step 4.
6. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select
Store ▹ Authorize This Computer
from the menu bar.
8. If you've moved any App Store apps out of the Applications folder, or into a subfolder, put them back. Never move or copy those applications. If you have backup copies of the apps on another volume, unmount it and try to update again.
9. Contact Account and Billing Support.

HT1338 When I try to download the iMovie Update : "You have updates available for other accounts. To update this application, sign in to the account you used to purchase it." shows -don't know what other accounts it is talking about? I Only have 1 Apple

When I try to download the iMovie Update :
"You have updates available for other accounts.
To update this application, sign in to the account you used to purchase it." shows -but I don't know what other accounts it is talking about? I Only have 1 Apple Id !

Maybe this will help. If you monitor the "More Like This" box, other solved threads appear. Opening them usually displays other threads.
http://support.apple.com/kb/TS4236

I cant update 2 programs I have because of this stupid message;sign into yahoo to update applications for that account

I cant update 2 programs I have because of this stupid message;sign into yahoo to update applications for that account.

Take a look at this thread. It may explain your problem. TS3276 Why do I keep receiving this pop...: Apple Support Communities

HT1688 why do i have to reauthorize a computer that was already authorized, the computer i purchased some songs on does not exist anymore, and the email for that account does not exist anymore.

why do i have to reauthorize a computer that was already authorized, the computer i purchased some songs on does not exist anymore, and the email for that account does not exist anymore. i can reset password because i doent know what the old one was

Hi lgmmo,
I think your best best to get this resolved is to contact Adobe Customer Care. Here's the contact info: Contact Customer Care.
A quick Chat session should get you fixed up.
Please let us know if you have additional questions.
Best,
Sara

I could not connect my Facebook account to my Spotify account I use different email for both account

please help me connect my Facebook account to my Spotify account I use different email for both accounts.

Try THIS Hope it works, if it does, leave me a kudo or a solution :)

Can't dowload new OS this error comes up. "You have updates available for other accounts" Anyway of getting around this or fixing issue ? I logged myself as new admin with my apple id already.

bought a used mac book and can't dowload new OS this error comes up. "You have updates available for other accounts" Anyway of getting around this or fixing issue ? I logged myself as new admin with my apple id already.
the guy i bought it from told me he would take car of any issues and of coarse the first one that comes up he hasn't been helpful at all.
anyway of updating or is there something i did wrong or haven't done as far as switching ownership with apple id and admin.
thxs

Boot into Internet Recovery and erase the hard drive, then reinstall the OS.
That will install the original OS that the Mac shipped with. You can then register it under your AppleID and upgrade to Mavericks.
http://support.apple.com/kb/ht4718

Problem with update: update available for another account (former owner of thé computer)

I just bought à Mac book from à friend when I want to update : i've got a message that says There is no update available for this account but for theprevious owner of the Mac .
Thank for help

1. Create your own account with Admin privileges. If you cant do this, you'll have to call your friend for the password for his account (just so that you can create your own). Once this is done, 2. If you have an iCloud account, then this would automatically update. Once you are sure that everything is working, delete the old account.

Update Email for OTN Account

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