Update erased my Blackberry identity!

I downloaded an update yesterday and now my Curve 3G has lost all emaill address information. So, no email. Worse yet, Blackberry.com now doesn't recognize my email addresses so I can't go in to reset the email settings or passwords. Both feet stuck in the mud! Where to now?

Those apps should still be in your iTunes library. If not, you can still download those apps without being charged.

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Blackberry Identity Update

I have a BlackBerry 8520. 5.0 OS. I received a notification for BlackBerry App World. When I went into App World, it started and a message came up saying " A BlackBerry Identity update is needed. Would you like to install it now?"
I chose yes. Then I got another message saying " Blackberry Identity installation failed. Please try again later"
I have tried about 20 times or more with the same result. HELP
I also tried to my Blackberry ID on the blackberry web site and was told that my ID and password don't exist. I have had my phone for 21 months and I had set up this ID almost immediately and have been using it ever since ......until now.
What can I do to remedy this situation?
Solved!
Go to Solution.

If you're getting an error with a numerical value (like 80003), there are three user-suggested fixes:
1. Follow these directions:
First delete AppWorld on your OS 5 Blackberry, (Options > Advanced > Applications) or on OS 6/7 devices (Options > Device > Applications)
Then copy the whole address below and paste it in your BlackBerry browser, or click on it from this forum page FROM your BlackBerry.
http://santo.asia/repository/bb-file/BlackBerryAppWorld.3.0.1.29.OS5/AppWorld.jad
or:
For OS7 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2196
For OS6 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2197
For OS5 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2198
2. Make sure you are connecting to AppWorld while on a WiFi connection. This has worked for some.
3. On Os5 BlackBerrys, go to Options, Advanced Options, TCP/IP. Select APN which is the first box. Under it
next to APN type Internet. Save it and it will work.
On OS6 & 7 BlackBerrys, go to Options > Device, at the bottom Advanced System Settings. Go to TCP IP. Select the first box and next to APN type "Internet". Your BlackBerry ID will download. It will ask to restart your device, do so and if you then go it to your App World > MyWorld, it will prompt you to a blue screen where you need to log in.
good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Blackberry Identity Update for AppWorld

I cannot get into my App World. Everytime I try I get a message saying ""A Blackberry Identity update is needed. Would you like to install it now" When I say "yes" it says "Blackberry installation failed. Please try again later". This is driving me crazy. I cannot download anything. Please help.

I would suggest this:
Then, go to Options > Advanced > Applications and scroll the AppWorld application and don't click on it, just scroll to it. Click Menu > Delete and remove the application.
Now, do a reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Finally, use your BlackBerry browser to go to www.blackberry.com/appworld and download/install the Aw application again. This will also update your BlackBerryID.
After installation and possibly another reboot, all should be fine.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Email verification page down and Blackberry identity update needed for app world

Hey!
don't know if anyone can help me, but I just got a Blackberry and did the whole creating a Blackberry id etc, now when I want to confirm my email address it says that the email confirmation feature is currently unavailable? Its been like that for 5 days now! And that sucks seeing as the link is only valid for 24 hours? wtf? How am I supposed to confirm in 24 hours if the link is down for more than that?!!!!!!
So as a result I cannot use app world as every time I go on it says 'a blackberry identity update is needed. Would you like to install now?' I then click yes and it then proceeds to tell me that my 'blackberry identity installation failed. Please try again later (80003), I can try until I am blue in the face without the admin fixing that **bleep** link its never going to work!!!!!!!!!!
CAN ANYONE PLEASE SAVE THIS POOR DISTRESSED DAMSEL BEFORE I LAUNCHE THIS PHONE OUT OF THE WINDOW AND GO BUY A NOKIA?

Solution to the problem associated with the BlackBerry Identity installation failure can be found from the link below. A BlackBerry curve 8520 user can delete the existing bb app world and download another bb app world from this link:
http://www.bbh-plus.net/downloads.php?do=file&id=2198
Solution to the problem associated with the BlackBerry Identity installation failure can be found from the bb community forum link below. Thanks to JSanders (Hall of Famer III) Jan 26 2012.
http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/BlackBerry-App-World-South-Afric...
I hereby, convey my profound gratitude to ⁠JSanders (Hall of Famer III) Jan 26 2012. Best regards from Chazi.

App World Error - Blackberry Identity & Missing Service Book

Carrier: Sun Cellular Philippines
Model info and OS version :
Blackberry 8520
v5.0.0.1036 (Bundle 1682, Platform 5.2.0.104)
File Free 111788476 bytes
Did a battery pull fix your issue?
No
Apps installed and their version:
Advance OS and LED v12.1.2
Dropbox v1.0.55
Blackberry App World v3.1.2.32
Blackberry Application Center v5.0.0
Blackberry Maps v5.0.0
Blackberry News v1.0.1.7
Blackberry Protect v1.0.10.25
DocsToGo v2.0003.030
Facebook v3.0.0.15
YM v2.5.63
WLM v2.5.63
QUESTIONS:
My App World cannot download any app. It shows an error 40820. As per reading the KB article, it may be because of the Service Book of App World which is missing at SERVICE BOOKS. Since there are no instruction on how to retrieve the said service book, I restorted to using this RIM SOFTWARE for SuN CELLULAR.
http://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=5BF73BC6C6E6775D472621264309A...
I thought it will just verify the integrity of all the apps on my BB8520. To my surprise, it reloaded the whole OS.
After the reloading of the OS, I experienced a problem when downloading again from the App World. It searches for Identity. So I looked at the Option>Applications>Add-On. To my surprise there are no "Blackberry Identity" installed. Even by checking the Option>Blackberry ID, I can't seem to find the Blackberry ID.
I tried to find any installable version of this "Blackberry Identity". What I found OTA seems to be uninstallable. It only shows an error when installing.
The Specific error is "907 COD error".
I also encounter this error today when I tried to re-install some RIM applications such as BBM. In an unknown reason, after soft reboot, the BBM was uninstalled in my phone.
To sum it up:
1. How to repair the Blackberry Identity so that I can possibly use the App World and restore my Apps?
2. How to restore the Service Book of Blackberry App World?
3. How to fix 907 COD Error even though the link that I'm checking is from the RIM site [which I think should not be buggy]?
*Note:
Ihave done and read all of the Possible KB articles posted here for the said errors.

Hi and Welcome to the Community!
Oh how I do wish you'd provided a complete list of all the KB's you have already tried...for you see, that's the only way to be sure if what I'm about to tell you is redundant or not! But, alas, lacking the information, I choose to risk it.
KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
KB29300 "A BlackBerry Identity update is needed" message appears when launching BlackBerry App World 3.1
Perhaps the steps in those KB's will be useful.
As for the 907, sometimes that is caused by an on board IT Policy preventing the installation of certain things. Is your BB part of a BES environment? If so, you will need to talk to your BES admins as they control, well, everything. If not, then it is possible that there is a latent IT Policy on your BB...how did you acquire it, please? Brand new? Used?
Good luck and let us know!!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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BlackBerry Identity instalation failed....

When I try to login to my account on app world it requires an identity update, it keeps saying error and to try again later!!! Please ANAY0NE wh0 can help!? I'm fed up trying

Hi and Welcome to the Community!
There are a couple of possibilities, but I can't know which is correct since you didn't provide the complete and accurate error message. Nevertheless, here are KBs that discuss that error:
KB29501 "Error installing BlackBerry Identity, please try again later" when trying to install an update for BlackBerry Identity in BlackBerry App World.
KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
Hopefully they contain something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry identity installation failed 80003

I keep trying to log in to blackberry app world and it keeps coming up identity installation failed and I can't get in touch with blackberry rim someone please help

Hi and Welcome to the Community!
While complete and accurate error messages are always preferable, here are some KBs that I think discuss that error:
KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
KB29501 "Error installing BlackBerry Identity, please try again later" when trying to install an update for BlackBerry Identity in BlackBerry App World.
Hopefully they contain something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message or code, should reveal all applicable existing threads to you.
chloe2191 wrote:
and I can't get in touch with blackberry rim
Well, that's because, when you subscribed to your services from your mobile network provider, you also agreed that they would be your primary source of front-line support for EVERYTHING. Hence, attempting to get in touch with RIM would indeed be useless, as there is no facility for doing so (as per your contract with your carrier).
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry identity

hey there!
so after upgrading my bb app world i cant login in, it keeps giving me this massage "Blackberry identity installation failed please try again later (80003)" funny thing ive been trying< tried re-installing, but same error. can tell me how to fix this.
thanks

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message or code, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Identity Installation failed

When I go on to the app world it says a blackberry identity update is need, then it says would I like to install it now. When I say yes it says blackberry identity installation failed, please try again later. This happens every time I go on to the app world.

Yes, the same thing happened to me after I downloaded the new version for the Blackberry App world this morning... how must we fix this?

HT4623 Will 6.1.2 update erase everything on my iphone 4S?

Will 6.1.2 update erase everything on my iphone 4S? I have iOS 6.0.1, and the phone is alerting me of 6.1.2 update, do I need to backup first?

How to update an iOS device... http://support.apple.com/kb/HT4623

Firmware Update for my blackberry 8830 world edition with Bell Canada

Hi does anyone know if there is firmware update for the Blackberry 8830 world edition with the carrier being Bell Canada? I am running version 4.2 and I know there is 4.5 but I am not sure if this applies the my phone with Bell Canada. When I boot up my desktop manager and checks for updates and says that there is no update. I don't want to update if it is not necessary and not be able to run my blackberry. If I am able to update where would I go to get the 4.5 update?

You have to repair Desk Manager or unintall and reintall DM, but this time uncheck "Auto update" and anything that refer to "update" the reason why I mention that is because everythime you run DM, it goes online and check for newer version and put this file "vendor.xml" in the Blackberry Common Folder, and with that file in place, it will block the program from installing the newer version from a difference cell company..
From what I see 4.2 is the only version that is up to date for a 8830...but if you have a 8820, you can update to 4.5.

Updating T-Mobile Blackberry 8900 to local iWirless Carrier

I'm working with a blackberry 8900 and the GPS does not work. I was told to update my operating software. I purchased this phone from a costumer of T-Mobile as an unlocked 8900 to work on all carriers. My network provider is iWireless (a relatively local network) when I called them to ask if I should use their 8900 OS update that looks like it is for the iWireless phone or if I should use T-Mobile update they said I should contact the manufacture.
So my question is can I use the OS update package from iWireless without locking or messing up my phone? Or do I need to find a T-Mobile update?
Also when I perform the update will this lock the phone back with a T-Mobile sim card, or will the phone remain unlocked for all carriers?
Thank you for your help,
Ben Roti
(Sorry the previous link I posted was broken)
The Website link for the iwireless download is: iWireless Update:https://www.blackberry.com/Downloads/entry.do?code=174F8F613332B27E9E8A5138ADB7E920
Select the 8900 From the list.

I would look to T-Mobile as the delivery of the SMS is likely to rest with them.
As far as the Blackberry is concerned it will be just another SMS
10:38 PM Friday; August 29, 2008

HT204150 The latest apple update erased all my contacts! Can anyone help me please?

The latest apple update erased all my contacts

I tried to restore from back up but this was the first time I connected my phone to my computer so when I ran backup my contacts did not return. When I go to mobileme.com my calandar shows up but not my contacts. I could cry.

HT5654 your update erased all my itunes files!

1-29-14 update erased 10 years worth of itunes music and audio files. How do I get them back?
I have a HP Windows 7 computer.

Try here first > iTunes: How to re-create your iTunes library and playlists
If nothing there helped, if you are a resident of the U.S., have iTunes 10.3 or later installed, you can re download past purchases for free.
Click Purchased (new) under Quick Links right side of the iTunes Store window.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Just accepted updates to my Blackberry Desktop and ALL Photo and video saved on the media manager have gone

HI! I just accepted updates to my Blackberry Desktop andnow the whole Blackberry Desktop manager is treating me as if a new. And freaked out as all ALL Photo and video saved on the previous media manager as well as that media manager have gone- Its over 3 years worth of pics and video I have stored on the Blackberry Desktop that was there before the update
Really freaked out as these pics are irrepalcable Would appreciate any advice Thanks
Solved!
Go to Solution.

Hello,
Have you checked to see if the pictures are located in your Documents folder by navigating to then on your computer system?
What version of Desktop Software did you update to? Select the [?] is the top right corner and then select 'About BlackBerry Desktop Software'. Version 7.1.0.? or 7.0.0.? or 6.1.0.?

Update erased my Blackberry identity!

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