Update error (-120)

while updating my i-pod touch  to 4.2.1 from 3.1.3 it says that an error (-120) has occurred. If i continue with the update i will lose  data. From error code description in the internet it seems that it cannot find  a directory.how to fix it?

Have you tried turning off all antivirus, spyware, zone alarm, firewall etc? Then [try this support article|http://support.apple.com/kb/TS1275].
Hope this helps.

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