Update fail for Adobe AIR

Update popup states "Acrobat.com cannot continue until you update Adobe AIR." When update fails - 3 times in a row - the update popup box cannot be closed.
Any fix?

Are you using the Acrobat.com desktop application? This is no longer supported; you should uninstall it, and use the Adobe Reader tools for this.
If your issue is different, please explain. Also tell us your operating system.
Regarding Adobe AIR, I suggest you uninstall it, then reinstall from http://get.adobe.com/air/

Similar Messages

Air update fails for Adobe Community Help app

Hi,
Everytime I open Adobe Audition Help I get a popup telling me Adobe Air has an update for me to install:
Installed: 2.5.1.17730
Update: 3.3.0.3670
Everytime it fails to install saying I need to contact the administrator. Well, that´s me . Does anybody know what to do?
Kind regards,
Charles

Hi Charles: hmm... this is definitely an issue on the AIR side. Have you checked out the troubleshooting doc for AIR installations here?
http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html
Also, there is a dedicated forum for troubleshooting AIR intsallations here:
http://forums.adobe.com/community/air/installation
Would you like me to move this thread over there for you? Or would you prefer to post this question to the experts over there directly?
Sorry I can't do more to help!

Update failed for Adobe Extension Manager CS5 5.0 and Adobe Pixel Bender Toolkit 2.5

Here are the error codes.
Adobe Pixel Bender Toolkit 2.5 Update
There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207
Adobe Extension Manager CS5 5.0 Update
There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207
I need this to install extension to setup my scaleform gfx for unreal 3. I was using trial flash CS 5 originally, until I got this.

Does anyone know why it would fail on this update? I was able to do some of the earlier updates, but then failed on these.
When I clicked help->Updates,
These shows up for me.
Adobe Extension Manager CS5 20MB
Adobe Flash Pro CS5 4.9MB

Update for adobe AIR error

mandatory update for adobe AIR get error message #16820

I have Windows 7. I got the message to download a mandatory update to adobe AIR,
that's all it said. I had converted an autocad drawing to PDF before I sent it
to my house but can't do anything with it except print it without this mandatory
update. Thank you

Update failed for Fireworks CS5 and Adobe Extension Manager CS5 5.0. Received Error Code: U43M1D207. Any suggestions?

Update failed for Fireworks CS5 and Adobe Extension Manager CS5 5.0. Received Error Code: U43M1D207. Any suggestions?

Download the Fireworks updater from here:
https://www.adobe.com/support/fireworks/downloads_updaters.html
When you have downloaded and extracted the file right click and then click "run as Adminstrator".
It should work for you. I had the same issue and did this and everything worked,

Error message for Adobe AIR 2.0.3 while trying to run Dreamweaver CS5

imac 2.66 Ghz, Intel Core i5, OS 10.6.4.
Error message for Adobe AIR 2.0.3 while trying to run Dreamweaver CS5:
Adobe Air
the installation of this app is damaged. Try re-installing or contacting the publisher for assistance.
Tried several times to uninstall and reinstall from fresh download to no avail.
I'm finding the instructions in the trouble shooting area a tad esoteric.
Will there be an update to the installer released soon?

Hi,
I'm assuming your having troubles installing the 2.0.3 runtime? If so, can you please try the instructions in this post?
Thanks,
Chris

RoboHelp Packager for Adobe AIR (BETA)

It is so exciting. It been just a few months since we
released Adobe RoboHelp 7 and a brand new Technical Communication
Suite, and today we are ready to share with you guys what we
perceive as the future of Online Help. All I can say is that Time
flies like an arrow. With this, I welcome you all to this new world
of Web 2.0 and the future of Online Help - check out the Public
Beta of
RoboHelp
Packager for Adobe AIR
The tool is available for Free of Cost and can be used by
customers who have either Adobe RoboHelp 6 or Adobe RoboHelp 7 or
the Technical Communication Suite.
The RoboHelp Packager for Adobe® AIR™ allows you
to convert your existing WebHelp files generated using Adobe
RoboHelp® to an Adobe AIR application. Help and knowledge
bases delivered as Adobe AIR application will have a consistent
look and feel across all platforms.
RoboHelp Packager for Adobe AIR can:
Generate a single distributable file
similar to a .chm file.
Provide a variety of skins from which a user can choose from.
In addition, for any skin a user can choose different themes, which
control the look and feel in terms of colors and button/icons
images.
Provide a consistent look and feel on all platforms and
operating systems.
Enable you to comment, in addition to using other advanced
features such as Breadcrumbs, Mini TOC and Security (Digital
Signatures).
The output generated after running this tool is an .air file.
This is a single file that has built-in logic to install itself.
The same file can be installed on any platform that has Adobe®
AIR installed. Installing the Adobe AIR runtime is as seamless as
installing the Adobe Flash® Player for your browsers.
Another important aspect of the Adobe AIR installer file is
that it is a single file that contains all of the information
regarding the look and feel of the Help along with the content. It
is one package with no separate viewer required.
To read more about the benefits of packaging your help as
.air file, please visit the following link:
http://labs.adobe.com/technologies/robohelp/aboutoutput.html

When you are comparing this to Flash, does this comparison
extend to the requirement for each end user to install the Air
runtime on their PCs before they can access our RoboHelp system?
And that they will also get reminders to update to the latest
version of Air runtime?

RoboHelp Packager for Adobe AIR is GM

RoboHelp Packager for Adobe AIR is GM now and you can
download it now for FREE from Adobe site –
http://www.adobe.com/products/robohelp/robohelp-packager-for-air
Adobe AIR runtime enables applications to deliver both the
benefits of server connectivity and the compelling end user
experience of a desktop application. With a seamless offline-
online experience, end-users of Adobe AIR applications can continue
to work when they are temporarily offline. RoboHelp Packager for
Adobe AIR now enables you to publish in Adobe AIR format. Neither
of the popular help output options - CHM or WebHelp or WebHelp on a
Server provide the array of features as RoboHelp Packager for Adobe
AIR does today. That said, in my opinion, RoboHelp Packager for
Adobe AIR is a beginning, beginning of a new revolution in help
authoring. Here is a list of what you get today
· Auto Update - Adobe AIR applications that can update
themselves when online connection is available and that can work
perfectly when desktop is offline. For example, Adobe AIR help file
created with RoboHelp Packager for Adobe AIR will prompt the
end-users when an update is available. With a single click, the
help file will update itself.
· Get Web 2.0 features - Adobe AIR applications can
store information locally – for example, when you add
comments to Online Help, they are stored locally and can be viewed
after you have closed the application. End users can also comment
on external pages and store the comments as part of help file.
Comments are still available when Online Help has been updated
(provided file names don’t change) or when you are offline.
· Extensibility - Unlike HTML Help which depends on the
CHM viewer, the functionality of the Adobe AIR is extensible and
customizable. For example, organizations can add branding
information to Adobe AIR help file, including icons for help file,
branding imagery on the top of the help file and so on.
· Multiple tab – never before end user experience
- Adobe AIR help file also allows you to open multiple tabs within
the tri-pane enabling multiple help topics and threads to be
navigated at the same time.
· Integrated interface to everything your end users need
- You can also add resource links to your help files –
enabling a single access point for product pages, user forums,
knowledge base, online help and external web pages.
· Multiple templates to choose from - Organizations get
to chose from several of the templates and can select a particular
skin or theme for each of these templates. With RoboHelp Packager
for Adobe AIR, there are three templates come out of the box -
Multi-Tab Accordion, Unipane and Classic Help.
· End user preferences - RoboHelp Packager for Adobe AIR
enables the help users to customize their help by selecting their
preferences (something they can’t do for a CHM or for WebHelp
output – which is not hosted on a Server).
· Cross Platform - Adobe AIR is cross-platform and
cross-browser, supported on Windows, Mac and Linux (currently in
pre-release).
Needless to say, Adobe AIR has attracted a lot of interest
among the help community and some of the experts believe that
within two years, Adobe AIR will be the preferred help format for
40% of all help authors.
If you have not tried it, you can download it now from
http://www.adobe.com/products/robohelp/robohelp-packager-for-air
Thanks and regards
Vivek Jain
Group Product Manager, Adobe Systems
Adobe Technical Communication Suite, FrameMaker and RoboHelp
www.adobe.com/products/technicalcommunicationsuite/
blog-
http://blogs.adobe.com/techcomm/

When you are comparing this to Flash, does this comparison
extend to the requirement for each end user to install the Air
runtime on their PCs before they can access our RoboHelp system?
And that they will also get reminders to update to the latest
version of Air runtime?

RoboHelp Packager for Adobe AIR - Beta 2 Announced

RoboHelp Packager for Adobe AIR is now updated. You can
download the new version for FREE from Adobe labs -
http://labs.adobe.com/technologies/robohelp/.
It has added a long list of novel features - first time for a HATT.
Now, besides multiple tabs, favorites, commenting and multiple
skins like Multi-Tab Accordion and Uni-pane Help, you have another
set of new features.
Designed for End Customers - Adobe AIR based Help templates
have been designed keeping in view the end customer. They have some
high-end navigation features like Mini TOC, Breadcrumbs, etc. Apart
from these capabilities, the new Adobe AIR based Help also empowers
the end customers to customize the Help. An end customer can set
their own preferences and customize Help as desired.
Compelling Rich Branded Experience- RoboHelp Packager for
Adobe AIR provides a compelling rich user experience. It includes
templates that help authors package the same content into three
completely different styles – Multi-Tab Accordion, Uni-Pane
or the Classic Tri-Pane Help. Apart from this it also helps the
Authors brand the Help as per Corporate Branding Guidelines. It
provides support for the addition of a Company Logo and a Punch
line in the main Help window. Apart from this it also provides an
About Box in the Help that details the version, description,
copyrights, logos etc.
Auto Update -Adobe AIR based Help applications provide an
Auto Update feature using which updates can be pushed to all
installed connected versions of Help. Usually, the Help content
bundled with the application is never updated, while the web
content is updated with current feature enhancements and additional
resources. Adobe AIR based Help provides you with the option to
publish updates for your end users at a common server location. The
Adobe AIR based Help is intelligent enough to check for updates and
prompts users to apply updates when it detects a new version is
available.
Review Workflows / Personalization of Help
Adobe AIR based help files can be configured in such a way
that you can add comments to topics and publish those comments at a
common location. This feature enables a complete review workflow,
whether or not the reviewer is a part of your group/organization.
* Reviewers within your network: Reviewers can publish their
comments to an XML file on a shared folder. They can also
synchronize the comments from other reviewers on the same network.
This enable multiple reviewers to simultaneously view the comments
being made by other reviewers as they review.
* Reviewers outside your network: You can send the .air file
to these reviewers who can then export their comments to an XML
file and send it to you. You can import these comments into your
Adobe AIR application.
Apart from the rewire workflow, the feature is designed to
help an end customer personalize Help by adding comments on the
same. These comments will not be uploaded to the server, however
can be exported to a file and shred with friends over email.
New Classic help Template - A new template called Classic
Help has been added. It is named Classic because it is a Tri-Pane
Help. Apart from that it has got all the power of any other Adobe
AIR based Help template. This template has a new feature called
“How do I” that lists all the browse sequences defined
in the WebHelp. We recommend that authors design their browse
sequences in such a way that they provide complete workflow
information to end customers.
Supports Packaging of Merged WebHelp- RoboHelp Packager for
Adobe AIR now supports merged WebHelp. If an author specifies the
WebHelp folder of a Master project, the Packager is intelligent
enough to detect and convert all referenced projects in the Master
Project. However, one needs to be careful while using this feature.
It doesn’t provide as much flexibility as Merged WebHelp. A
new Package needs to be created every time even when you update any
of the sub projects.
In Beta 2, zoom works flawlessly and search results has been
further improved.
If you have not tried the RoboHelp Packager for Adobe AIR,
you can download it now for FREE (Adobe RoboHelp 7 required).
Thanks and regards
Vivek Jain
Group Product Manager, Adobe Systems
Adobe Technical Communication Suite, FrameMaker and RoboHelp
www.adobe.com/products/technicalcommunicationsuite/
blog-
http://blogs.adobe.com/techcomm/
RoboHelp Packager for Adobe AIR-
http://labs.adobe.com/technologies/robohelp/

When you are comparing this to Flash, does this comparison
extend to the requirement for each end user to install the Air
runtime on their PCs before they can access our RoboHelp system?
And that they will also get reminders to update to the latest
version of Air runtime?

I am getting an installation error for Adobe AIR

I am getting an installation error for Adobe AIR when I try to update Pandora and it will not allow Pandora to update to the latest version. I have gotten this same msg when I tried to updaqte a program that uses Microsoft server. The error msg says see author.

Hi ricky,
I would use highlight execution (light bulb on LabVIEW toolbar) to see exactly what AI Single Scan VI is causing the error. You could also use breakpoints on each wire right before the AI Single Scan VI is called so that you can turn highlight execution on to see if the call generates an error.
Another suggestion is to create a new VI and copy and paste all the VIs from your current VI to this new VI. This might correct a problem if the VI is corrupt.
Finally, you could use the AI Config, AI Start, AI Read VIs instead of the AI Single Scan. I doubt there is something wrong with the VI, it is morelikely a corrupt VI. Recreating the VI will morelikely fix this problem.
Anyway, hope that helps. Have a good day.
Ron

How to Enable Auto Update functionality in adobe AIR application?

Hi All,
     How to Enable Auto Update functionality in adobe AIR application and ask for new version to install to user.
     Please provide some informarion regarding above topic.
Thanks,
Sunil Rana

Hi All,,
Got solution. call checkUpdate() function in application level initialize event.
private function checkUpdate() : void
                appUpdater.updateURL = "http://www.aa.com/flex/aa/NativeUpdater.xml";
                appUpdater.addEventListener(UpdateEvent.INITIALIZED, updater_initializedHandler);
                //we can hide the dialog asking for permission for checking for a new update;
                //if you want to see it just leave the default value (or set true).
                appUpdater.isCheckForUpdateVisible = false;
                //we initialize the updater
                appUpdater.initialize();
             * Handler function for updater_initializedHandler events triggered by the ApplicationUpdater.INITIALIZED
             * @param updater_initializedHandler
            protected function updater_initializedHandler(event:UpdateEvent):void
                //initializeHandler();
                appUpdater.checkNow();
In NativeUpdater.xml
<?xml version="1.0" encoding="utf-8" ?>
<update xmlns="http://ns.adobe.com/air/framework/update/description/1.0">
     <version>2.0</version>
      <url>http://www.aa.com/flex/aa/AutoUpdate.air</url>
     <description>
     <![CDATA[                 * This a Win update
      ]]>
      </description>
</update>
Upload NativeUpdater.xml file on your Server. When you open your old .air file it will ask for replace with new version.
Thanks,
Sunil Rana

Is there ever likely to be a SCUP catalog for Adobe Air?

Is there ever likely to be a SCUP catalog for Adobe Air?

im guessing the line of classics is now dead interms of updates?

ERROR: Module load completed but symbols could not be loaded for Adobe AIR.dll

Does anyone know what causes this error? The application installed on my machine is using Adobe Air.dll version 2.0.3.13070
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(2b84.2908): Application hang - code cfffffff (first/second chance not available)
eax=00000000 ebx=05105dbc ecx=0c013503 edx=00002b84 esi=77f15b70 edi=00000002
eip=00a68972 esp=0012e03c ebp=00000000 iopl=0         nv up ei pl zr na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000             efl=00040246
Unable to load image c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Adobe AIR.dll
*** ERROR: Module load completed but symbols could not be loaded for Adobe AIR.dll
Adobe_AIR+0x58972:
00a68972 8bec            mov     ebp,esp

Hi,
Check weather its right path or not.Even check the call interface,weather you are giving the right one or not.
Regards,
Srikanth

Generated RoboHelp Packager for Adobe Air Errors

Generated RH 8 to AIR 2 help yesterday and it is working. Now I want to package the AIR file
for deployment using the RoboHelp Packager for Adobe AIR utility. My Finish Dialog box displays" The Adobe AIR package was not generated".
The 1st grouping of errors are: Error(DirAssist&GreenPub_Icon.Bmp): The file names should not contain '&'.
I had taken the '&' out of the .bmp name before generating the file.
2nd grouping of errors are: Warning (Acct_Password_Auth.bmp): Adobe AIR 1.0 cannot render BMP image format in HTML. Hence it is converted to png.
This is fine.
3rd grouping of errors are: Warning (Back_Office_Management\Billing\About_BIlling_Processes.htm): Adobe AIR 1.0 does not support DHTML Effects and Triggers in HTML.
This one worries me. I have DHTML effects all over the help file.
Michelle

Quite. RH8 creates the AIR file for you. The packager was for RH7.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

How to Play/Pause All for Adobe Air Application using AS3 in Flash CS4?

I am new to Flash and I'm creating an educational application in AS3 in Flash CS4 for Adobe Air. I want to use buttons to play and pause all content (movieclips AND sound).
I have created play and pause buttons that worked by switching the frame rate between 0 and 20, unfortunately I've realised that it's never really 0fps but rather 0.01fps and so it continues playing, albeit very very slowly. Also this doesn't affect the audio; I have set sound files to Stream which are synced to movieclips on their timelines, but even when the application is set to 0fps the audio continues.
Since I have various levels with numerous movieclips each with synced audio, what i'd like is to be able to do is pause absolutely everything within each movieclip with one button and to be able to resume from the same place using another button. Is this possible? If not, is there a global function to pause/resume the entire application/program?
Thanks in advance for your help!

Its possible but you would need to tell each movieclip and audioclip to play/pause. You can create a for loop inside your mouse event function to find each movieclip and pause/play its timeline and a separate for loop for audio clips. Also instead of setting fame rate to 0 for pause just use a stop() command.

Update fail for Adobe AIR

Similar Messages

Maybe you are looking for