Update failed. Windows - Creative Suite 5 Premium. Trying to update Camera Raw.

My apologies if I'm not following the correct protocol on this forum. It's my first time here.
I'm a novice with Photoshop and the Creative Suite, and until now I have only used its basic features.
However, I tried to upload a RAW format image today, only to learn that program won't accept it.
I tried to update the Camera Raw plug-in, but it doesn't want to install.
I tried updating the whole suite using the "Help" and Update menus.
It downloads the appropriate updates for my version, and apparently begins to install them.
However, after the install bar reached 60-70 percent, it stops and says installation failed.
It is properly registered product - the serial number is in My Account.
Can anyone suggest a fix for me please?
Thank you.

update by downloading the files directly and then applying them:
pre cc updates:  http://www.adobe.com/downloads/updates/
however, you may not be able to update cs5 sufficiently to use your camera (which is?).  you can then use the dng converter.
DNG Converters:
Win
Mac

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