Update Failure on AppleStore Pages & Keynote

The last update of Keynote, Pages and Numbers (late January 2014) got interrupted on my computer and I didn't notice.
I went to use Numbers (I'm an intermittent user!) and it wouldn't start. When I went to AppleStore purchases, I say that the download had not been completed on Numbers and Keynote. I resumed the downloads.
They failed to update, saying an 'error in download' and not way to re-install via AppleStore.
How can I force update these 2 apps, or should I remove and try a fresh upload?

Thanks Gary,
I tried this using CleanMyMac and just deleted the program files (leaving the user directories) then flushed Trash and re-installed via the AppStore.
Thanks

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After updating to yosemite aperture, pages, keynote and numbers won't open. tried to update via app store and it says apps not authorised on this account. apps were bought with the mac and have never missed an update before so why now?

afyer updating to yosemite aperture, pages, numbers and keynote won't open
i have tried updating them via app store only be told they aren't authorised on this account, they were bought and installed with this mac and there has never been a problem updating before so why now?
this is the fourth time i have had to type this question out. what a terrible lay out for a support section!

this is the fourth time i have had to type this question out. what a terrible lay out for a support section!
You aren't likely to get an answer with that type of attitude. BTW, you are not contacting Apple on these forums. We are all volunteer end users just like you. If you want support, then call AppleCare and you can get one-on-one assistance.

Download failure for pages, keynote and numbers

Can anyone help me?
I was having a very tough time updating pages, numbers and keynote under Mavericks - so, I upgraded to Yosemite.
Then I had a very tough time upgrading to Yosemite - now finally done.   And again, I receive the messages "Numbers/Pages/Keynote failed to download Use the Purchases page to try again"
Getting a little tired of this multiple failure process!!!
And thoughts on how to get these 3 programs properly installed? Nothing seems to work.
Please advise.

Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Rebuild the Spotlight index. If you try to search now from the magnifying-glass icon in the top right corner of the display, there will be an indication that indexing is in progress.
Step 2
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
          8.8.8.8
          8.8.4.4
That's Google DNS. Click OK, then Apply.
Step 3
Quit the App Store if it's running. Force quit if necessary.
Please triple-click anywhere in the line below on this page to select it:
defaults write -app "App Store" ShowDebugMenu YES
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign ($) to appear below what you entered. You can then quit Terminal.
Launch the App Store. There should now be a menu labeled Debug in the menu bar at the top of the screen. From that menu, select
          Reset Application
Quit again and relaunch. Test.
Optionally, remove the Debug menu by quitting the App Store and entering the command below in the same way as before:
defaults delete -app "App Store" ShowDebugMenu

How do I update my macbook pro to have pages, keynote and numbers

how do I update my macbook pro to have pages, keynote and numbers?

Normally you have to get these from the App store. Open the App Store application in your Applications folder. Have a look at the category Apple Apps.
There is also this:
Apple - Up-to-Date Program for Pages, Numbers, and Keynote

My ipad air was bought and activated AFTER September 1st and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, these apps were also deleted I order to be updated. Now I cannot get the free version. Help?

My ipad air was bought and activated AFTER September 1st (activated December 25th) and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, These apps had to be deleted as I needed to update them. Now I cannot get the free version on my ipad. I have searched the internet to see if there is a solution, and I found a few but unfortunately none have worked. I desperately need these apps as my iPad is used for school. Is this an issue I should take up with the apple support centre or something? Please help! Thanks

How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
 Cheers, Tom

After updating to the latest IOS 8 on my ipad I do not have any documents on pages, keynotes etc. I have them on my iphone 5S and I can log in on my pc and see al the documents. I have icloud turned on and idrive.

After updating to the latest IOS 8 on my ipad / iphone etc I do not have any documents on pages, keynotes etc. I have them on my iphone 5S and I can log in on my pc and see al the documents. I have icloud turned on and idrive.
If I start a new document in pages and then try to share this document with the top ring link in pages "share Link via iCloud" a screen notification tells me to "Set Up iCloud. Go to Settings and select iCloud. Sign in and turn on iCloud Drive for Page".
When I go to settings I see that I am signed in.
Please help as I need the documents back on my ipad.

Did you have iCloud photo stream turned on for photos? If you did, then you can view your photos at iCloud.com. If you can verify that they are all there, you can do the factory reset. Once you turn on iCloud again after the reset, the photos won't be on the phone but they will still be in the photo stream which you can view on the device. You should be able to copy the photos down to the computer from iCloud. On an Apple Mac computer, iPhoto can view photo stream and you can download photos there too.
Personally, with syncing issues with iTunes, I prefer to use an app called PhotoSync (which is an app in the App Store, Mac App Store, and available from the developer's website for Windows PC's. This App (once turned on for both devices) lets you send photos back and forth within wifi.

I just updated to OSX and keep getting notifications to download new versions of Pages, Keynote and Numbers, would these be free?

I just updated to OSX and keep getting notifications to download new versions of Pages, Keynote and Numbers, would these be free?

Normally, that would be excellent advice. But in this case it is not thought to be necessary.
The new copies will be installed "loose" in the Applications folder. The originals are kept in the iWork folder in the Applications folder. If you do not like the new versions, they can be discarded and the original versions will be used again.
The new versions have many new iCloud features, but some users have complained that key features they require are missing. It is thought that Apple will add them over time.

Cannot update pages, keynote or numbers on my MAC

I recently bought a Macbook Pro and had Apple install pages, keynote and numbers to my computer, but now when I try to update these applications it tells me there are other purchases available for another account? As far as I know I only have the one AppleID, but apparently my computer doesn't think so. Any suggestions?

You need to contact the Apple store where the software was installed and ask what account they used for the download. It sounds like they used one of their house accounts for the download instaed of having you use your Apple ID. You cannot get around this issue because Apple IDs cannot be merged so the only way to get the updates that are available is to log into the acoount that installed the software. The messages will not go away until the updates are complete.

Unable to update pages, Keynote and Numbers

Under my apps updates its asks to update pages, keynotes and numbers. I press update and it will imediatly proceed to this app cannot be updated. For all three apps. It then asks for a product key to 'purchse' it. I alreay purchased the apps when I bought the laptop.

You're describing the behavior of these apps as versions prior to the Mac App Store. MAS versions do not require product keys, serial numbers or passcodes of any kind. Tell us about any previous versions of these apps or trial versions that you have had on this Mac.
If these apps appear in your MAS Purchases list, then the way to solve this is to delete these apps form your Mac, all vestiges and then you should be able to download the most recent versions from your purchases list.

Pages/Keynote 2.2.2 No Longer Syncing with iCloud on my iPhone 4S

I have an iPhone 4S with iOS 7.1.2 running the iWork apps (Pages, Keynote, Numbers) version 2.2.2. I've noticed I can no longer have my documents in any of these apps on my iPhone sync with the iCloud server. Anything I draft in the app doesn't get pushed to the server or to my other devices and I can't get any changes made on other devices pushed to my iPhone. YET, I have an iPad 2 running the same version of iOS 7 and same versions of the iWork app and it communicates with the iCloud server flawlessly. I can also see my changes on my Mac running the latest version of Mavericks and the iWork apps and any changes made on my Mac show up on my iPad 2 (and vice versa). And the iWork BETA on the iCloud website shows all of my documents and updates perfectly fine too.
Why is it just my iPhone that is having problems. I use these apps for work and often times it's my iPhone I have on me at all times. Now I can no longer update my documents on the go. I've tried uninstalling the apps, turning on/off iCloud on my iPhone and nothing works. Does anybody have a fix for this? Has anybody else been experiencing these issues?
APPLE, PLEASE FIX iWORK APPS FOR iOS AND HAVE EACH VERSION SYNC FLAWLESSLY WITH iCLOUD PLEASE!!!!!!

Yes, they are appearing in All Mail in the g-mail account on line. I didn't suspect the iPhone, other than possibly something to do with an update to the iOS. Any suggestions to cure the problem are appreciated, as are any suggestions for viewing All Mail in my g-mail account sequentially, rather than by threads!
Thanks very much.

Why Pages, keynotes, and Numbers are not free? I bought my mac Oct 14, 2013

Why Pages, keynotes, and Numbers are not free? I bought my Mac at Oct 14, 2013. With the new OS X Mavericks relaeaed, Apple said that these three Apps are free to new buyers, I bought Macbook Air last week. Why I didn't see these three Apps free after I logged in the Mac App Store?
Please, Help!

***For those that purchased iWork 09 not on the app store but as a retail disk copy you can get the update for iWork even though it may show $19.99 for all the apps:
You can reupdate to iWork 9.3 by going here http://support.apple.com/kb/DL1563
then after it is updated close the app store if opened then open it again and sign out then sign in and then all the iwork 2013 apps should show as update rather than $19.99 cost each. This worked for me. I bought iwork '09 on disk but it showed 19.99 each after I upgraded to Mavericks so followed the above steps and it worked. I am now updating all my iWork suite I bought on disk, NOT on the Mac app store and now I have a Mac app store set!
Apple sure has a problem that needs to be fixed otherwise iWork will eventually be free for everyone...
Someone at Apple forgot all of us old retail people before the Mac App store existed!

Does iOS 8 support Numbers,Pages, Keynote for i OS 7 devices ?

Hi,
I am using iPhone 4. I am using iOS 7.0.2. I was able to use Numbers, Pages, Keynotes since I bought my iPhone 4. I am using Windows OS 7. When I login into www.icloud.com , I enter my Apple ID and Password. From there I was able to use Numbers, Pages, Keynote and the data's get synchronized on my iPhone with iCloud.
But now I am unable to use it on my laptop. When I login it throws me a message stating that I need to upgrade my Numbers, Pages, Keynote to iCloud Drive to use it. However it also states that I will not be able to see the files on my iOS 7.0 devices after upgrading which means the synchronization of data's wont work. That pushes me to stop using the apps which I paid for. A screenshot of the error is attached for your reference.
Apple has all the rights to update their software. But as a customer I bought all the three apps and Apple should allow me to use the Apps without any hassle.
How this problem can be resolved ?
Regards,
Arun

The apps still function, you lose a feature of synchronization that those with newer devices can use. That is part of progress.

Free apps numbers-pages-keynote

Where I can download the free apps for Numbers, Pages & Keynote?, its suppose to be free but the iTunes and Apps page want to charge my account.

Upgrade are also supposed to be free if you already purchased iWork 9 (Pages, Keynote, Numbers), including DVD purchases.
I have a DVD installation but unfortunatly, I cannot upgrade. I get the "Update" button for these apps from the "Featured" and "Updates" tabs of the App Store app but when I click, I get "Update Unavailable with This Apple ID". I can't even purchase the app if I wanted too, it is not an option!!! The only option that work right now is to use Microsoft Office for Mac

I run Maverick and need to uninstall my pages, keynote and numbers and reinstall them. Are they free on Maverick?

My Mac Mini was set up by someone else who used his login to install Pages, Keynote and Numbers. Now I cannot update these.
I need to uninstall these and reinstall them with my login. Are these apps free for Maverick users?

They are not free unless you purchased them in the past on the App Store. However, if the following applies then you can get them free:
The iWork apps are free with a new iOS device since 1 SEP 2013. They are free with a new Mac since 1 OCT 2013. They are also free with the upgrade to OS X Mavericks 10.9 if you had the previous version installed when you upgraded.
iWork and iLife for Mac come free with every new Mac purchase. Existing users running Mavericks can update their apps for free from the Mac App Store℠. iWork and iLife for iOS are available for free from the App Store℠ for any new device running iOS 7, and are also available as free updates for existing users. GarageBand for Mac and iOS are free for all OS X Mavericks and iOS 7 users. Additional GarageBand instruments and sounds are available for a one-time in-app purchase of $4.99 for each platform.

Is there a disc any more for the apple software (pages, keynote, numbers)??

I have the disk for the 09' iWork pages keynote and numbers. But is the a new updated disk with 11' or 12'?

Those available via Mac App Store are, as you probably know, single product downloads ... viz Pages, Keynote and numbers.
I did find this via Google. Don't know if it might help.
iWork '09 - Mac - DVD-ROM - English

Update Failure on AppleStore Pages & Keynote

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