Update failure resulted in being unable to start up and unrecognizable iPhone when connected to PC
Hi Community!
I have an iPhone 4S iOS 7.0.1
Today I finally took my time to update it to 7.0.4 since I have post-noted it for a long time.
As I later on arrived to see how the process was doing, my phone is only showing the apple logo (No loading bar underneath).
Something have happened.
As it is now the phone is still showing the Apple logo, unable to start up.
What I have tried;
- Pressed the Start button and Home button simultainously, the results varied depending on being connected or not.
1. Being connected to charger or computer: The device turns itself off, then restarts and get stuck into the same phase (that being, showing the apple logo)
2. When being not connected to charger or computer: The device shuts down, not restarting itself at all.
- Connected it to the computer, the result being: I am not notified that any recognizable or unrecognizable device have been connected. Therefor iTunes is not able to reboot the device.
I have run out of ideas how to solve this by myself. Is there anything else I can try by myself before turning it into an Apple service?
Kind regards
Anton L
Hi Ant0n95,
If you had an issue with an update and now your iPhone isn't responding, you may find the following articles helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden
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