Update for bold 9700

Hi, I am having serious issues with the wi-fi feature of my phone as the calls keep dropping while switching between UMA to 3G network. Not sure how'd I know if the new version gets released. The current ver that I am running is 5.0.0.330 Regards, Sumit.

Device operating system releases are "released" by specific carriers once they have certified and trained their support techs, but still, you are able to load to any carrier's same model by following the instructions below.
See the link below, for the download and simple installation instructions.
http://www.blackberryforums.com/general-9700-series-discussion-bold-2/224375-latest-os-9700-5-0-0-10...
Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
Some users might worry they will void their device warranty by loading an OS from another carrier. There is really nothing to worry about.
Please read more information on that here:
http://www.port3101.org/power-users/296-blackberry-os-upgrade-including-betas-myths-dispelled.html
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New battery for Bold 9700????

Hi
I need a new original battery for bold 9700. I cannot find it in service centers or showrooms. The ones I ordered from online turned out to be fake ones. I cannot find any support for batteries on this website. There is no contact info or any detail. Where the hell is customer supposed to go? Can anyone help me out?
Kavan.

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Trouble finding memo pad info and new update for bold on i mac

I bought a new apple i mac and bold 9700. I had a lot of info on my bold and i did the update and all appeared to be fine. I went to access my memo info and i couldn't even find the app. I can see that i have a few items on the original back up and i try to re instal and still cant get it on my phone nor can i read it on the i mac. Please help! Thanks for any help!!!!

I am having the same problem with my HP Officejet Pro 8500. This all-in one is connected to my MacBook Pro by wireless. Everything worked fine until I installed Security Update 2009-004 1.0 this evening. Now I can print, but I cannot scan to the computer. I get an error message that says, "Sorry, scanner could not be initialized. (Scanner not found.)" The firewall is set to allow all incoming connections. Any ideas? Is there a way to uninstall Security Update 2009-004?

Os 6 for Bold 9700

Hi, will have to admit to being a bit of a scaredy cat when it comes to technology but here goes...
I've had my Bold 9700 for nearly a year now and today decided to dowload both Desktop Manager to back up my Blackberry but more importantly, haha, I quite fancied the new Os 6 that I had seen.
I spent over an hour this afternoon doing this and I thought it went quite well...Desktop loaded and then tried the os6 and it appeared to go through ok...it told me I could now disconnect and away you go!!
After rebooting the phone there was no difference to the appearence and after checking 'About' it looks like it's still holding version 5.
I've gone back into Desktop and OS6 isn't there as an option to download.
Where did it go wrong??
I'm on Orange, if that's needed.
Please help.
Thanks.

Apparently you didn't install OS6 to the device, although it might have appeared so.
If you still want to, follow the directions here, see the link below, for the download and simple installation instructions.
First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Blackberry 0S 6 for Bold 9700

Hi, i just upgraded from a curve 8520 to a bold 9700 and its going really slow, so i want to update the software. I have desktop manager but when i plug my phone in it says that there are no new software updates. how do i update the software then. does it have to do with my carier? (movistar, spain) i need help! thanks

http://www.blackberryos.com/forums/downloads.php?do=cat&id=17
if I were you I would find the carriers that have published OS6 from the above list, then use the blackberry.com website download page to download the OS installer.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Update for bold 9790 os 7.1?

Is there any update for os 7.1 or they have no interest on upgrading it?

Hey kurtdcufr,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
BlackBerry device software updates are determined by the network service provider. Once the provider has released the update then you can update by going to www.blackberry.com/update or using BlackBerry Desktop Software.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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OS 6 HELP NEEDED FOR BOLD 9700 - T-MOBILE

HELP! I installed the T-mobile OS 6 for my Bold, but when my phone boots up it boots in Password lock mode, as it always has, but it seems to have FROZEN - I cant push ANY buttons to get my option to PUT THE PASSWORD IN! ANY HELP?!?!?!
ALSO, I DONT like to have to hold the SHIFT key down to scroll? Can this be modified????
THE MOST IMPORTANT THING IS THAT IT IS BOOTING IN PASSWORD LOCK MODE AND I CANT GET IT TO UNLOCK!!!! HELP HELP!!!!!

Can you find the LOCK icon to press to enter the password?
1. If any post helps you please click the below the post(s) that helped you.
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OS6 for Bold 9700

Why can't I find a OS6 upgrade for my Bold 2

if I were you I would:
fetch a list of OS6 available
download them on the blackberry.com website
to fetch a list of OS6 available, you can go here:
http://www.blackberryos.com/downloads.php?do=cat&id=17
to download the OS, I would go here:
http://us.blackberry.com/support/downloads/download_sites.jsp
to find information about how to reload your OS I would read the tutorial here :
go here: http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/bd-p/BlackBerryDeviceSoftware
top of list, the grey topics are floated
among the floated topics, one is named "how to reload your operating system"
read that topic
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Blackberry messenger chat history not viewable for bold 9700 (onyx) OS 6

As the title said. I have the problem of view chat history for the past few weeks. I have downloaded the latest version of bbm (5.0.3.22). The chat history has always been saved in memory card. There is a link that said "view chat history" in any chat window, but once I clicked it will keep loading for hours to no avail. Is there any solution to this problem?

Found a solution in another forum!!
* For Whatsapp:
in Whatsapp's Settings, disable saving the chat history.
Connect your phone to your PC as USB unit. From the PC go to the SD Card and in the "databases" folder delete the Whatsapp folder.
Then eject and unplug your phone, go to whatsapp and enable chat history again. It should work!!
* For BBM and Windows Live:
in BBM and Windows Live Settings, disable saving the chat history.
Connect your phone to your PC as USB unit. From the PC go to the SD Card and in Blackberry/im delete the "history" folder in both BBM and Windows Live.
Then eject and unplug your phone, enable chat history again. It should work!!
If BBM doesn't work, connect your phone again and create yourself the folder "history". I'm sure Windows Live creates it again but not too sure about BBM.
Hope it solves your problem as it solved mine!!

App tapatalk for bold 9700

hi, i purchased tapatalk for my BB, but I have a problem:
App World Web Plugin Error
An error has occurred communicating with the BlackBerry App World Client. If you have content protection enabled on your device, please disable and try again.
what happened?
thank you

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Bold 9700 - WiFi connection doesn't work after update

Hello,
I updated my Bold 9700 to OS 6.0 bundle 2475 . I'm using my phone connected to a wifi router that worked fine before update but now is unable to communicate.
The connection is ok (I can select my network in the list and the phone is connected) but the "Blackberry" icon doesn't appear on the main screen near the wifi icon and it's impossible to connect the phone to Internet or email.
Using 3G connection all work fine but I'm abroad and normally I use this wifi network on my apartment that works fine (I'm also using an iPhone that works great, it means that the network is ok).
Thanks, regards

No, just close it; it's a bug of this version, with Vodafone and other carriers, at least here in Italy.
Here we have another bug with the version: if you are connected in 3G and perform a search with Google Local BIS disconnects and the search returns an error; if you are connected with GPRS it works fine.
Can you experience this bug with your Vodafone?
Bye!

Why can't I get 0S6 on Bold 9700 (Orange)?

First post so sorry if this has been discussed elsewhere....
I live in England and have a Blackberry Bold 9700 on Orange. For months now I've had the desktop software version 6 and have recently installed an update for it of 6.1; yet it always says there is no update available for software on my phone. However, when I took my phone in for repair they updated it to 0S6, so did they use a leaked version then? The reason I ask is because that phone eventually got replaced with the same make and model but came with the older software, and I miss OS6 but am wary of downloading a leaked version.
So was just looking for some advice really - will Orange be releasing 0S6 for Bold 9700 or will I have to get a leaked version and if so how do I do this, hopefully without causing any problems to my phone?
Any help is much appreciated.

Hello,
From a PC, you can install any OS package to a BB via this procedure (which includes a link only to official OS versions):
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
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Updated to DM 6 cannot connect my Bold 9700 anymore

Hi there. I'm new to the blackberry community. I got a Bold 9700 three days ago. I was using DM 5, provided with the phone. It was working great. Yesterday I've updated to DM 6. At first it worked perfectly, but today it just won’t work. It asks for my device password than it keeps forever "Connecting". I tried to uninstall it and install DM 5 back with no luck. I have a friend with a curve 8520, different carrier, different computer, experiencing the same problem. Can anyone help me please?

Hello,
I would recommend removing the battery to restart the BlackBerry smartphone and then trying to reconnect again.
Thank you
-DrP
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Bold 9700 OS 6 update

I have a Bold 9700 and am on Virgin Mobile but have not yet been able to receive OS 6. Is there any way I can legally access the new software which will work in the UK and not brake my phone? Thanks.

Charli, Greetings, and welcome to the BlackBerry.com Community Support Forums.
Yes, you can upgrade to OS6, legally, and without breaking your 9700.
Device operating system releases are "released" by specific carriers once they have certified and trained their support techs, but still, you are able to load to any carrier's same model by following the instructions below.
Some users might worry they will void their device warranty by loading an OS from another carrier. There is really nothing to worry about. Please read more information on that here: http://www.port3101.org/power-users/296-blackberry-os-upgrade-including-betas-myths-dispelled.html
Here are the instructions and the download link.
Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
http://www.avea.com.tr/Blackberry/Release6_0/OS/9700M_PBr6.0.0_rel2554_PL6.6.0.216_A6.0.0.576.exe
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

MAC Users: how to get Chinese language input for my Bold 9700

Hey everyone, I have a Bold 9700 from AT&T and I need to get Chinese input to work. But all of your solutions are for PC users, and I have a Mac. I am using the latest desk top manager. I can get read Chinese but can't input. there is no option for Chinese input in the application loader. HELP! Thanks

Same here,
I have a bold 9700 with t mobile USA and a macbook pro
how can i install chinese language input? HELP !!!
(apparently it has to do with the desktop manager, no? but the mac version is very basic)
thanks for the help !

Update for bold 9700

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