Update for bold 9790 os 7.1?

Is there any update for os 7.1 or they have no interest on upgrading it?

Hey kurtdcufr,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
BlackBerry device software updates are determined by the network service provider. Once the provider has released the update then you can update by going to www.blackberry.com/update or using BlackBerry Desktop Software.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Similar Messages

Trouble finding memo pad info and new update for bold on i mac

I bought a new apple i mac and bold 9700. I had a lot of info on my bold and i did the update and all appeared to be fine. I went to access my memo info and i couldn't even find the app. I can see that i have a few items on the original back up and i try to re instal and still cant get it on my phone nor can i read it on the i mac. Please help! Thanks for any help!!!!

I am having the same problem with my HP Officejet Pro 8500. This all-in one is connected to my MacBook Pro by wireless. Everything worked fine until I installed Security Update 2009-004 1.0 this evening. Now I can print, but I cannot scan to the computer. I get an error message that says, "Sorry, scanner could not be initialized. (Scanner not found.)" The firewall is set to allow all incoming connections. Any ideas? Is there a way to uninstall Security Update 2009-004?

Update for bold 9700

Hi, I am having serious issues with the wi-fi feature of my phone as the calls keep dropping while switching between UMA to 3G network. Not sure how'd I know if the new version gets released. The current ver that I am running is 5.0.0.330 Regards, Sumit.

Device operating system releases are "released" by specific carriers once they have certified and trained their support techs, but still, you are able to load to any carrier's same model by following the instructions below.
See the link below, for the download and simple installation instructions.
http://www.blackberryforums.com/general-9700-series-discussion-bold-2/224375-latest-os-9700-5-0-0-10...
Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
Some users might worry they will void their device warranty by loading an OS from another carrier. There is really nothing to worry about.
Please read more information on that here:
http://www.port3101.org/power-users/296-blackberry-os-upgrade-including-betas-myths-dispelled.html
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BB Bold 9790 7.1OS

Hello! please when is the new OS 7.1 for Bold 9790 for service providers in Nigeria expected?

Hello! there.. please go through below link... select your region, country & operator.. then select your device (which is Bold 9790) & see whether what's the latest software available.. all the latest supported device OS's will be listed there..
http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html
.RoCkInG dUdE.
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I use BB Bold 9790 and my battery which could at least,last for a day now at most,lasts for an hour

I use BB Bold 9790 and my battery which could at least,last for a day now at most,lasts for an hour and half.
The phone heats up so much that I am always forced to plug out the battery always.
Please help cos I love the device!
An more so can't afford to buy a new one cos its a little pricey.

Oh, then reread Post 2 please, for the last paragraph gives you options to proceed with. Not knowing which you desire to use, I'll just give you a bunch and you can choose.
The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Unable to update 7.1 on Bold 9790

Hi
I am unable to update device software version 7.1 on my Bold 9790. I already have 7.0 and keep getting this message on Desktop Manager that there is newer version 7.1 available.
Need support....

Hi jawwad_karim
Yes it might be the reason , you can try a manual update just downloading the OS file from your Carrier and install it on your personal PC or laptop ,Do a complete backup using BlackBerry Desktop software then disconnect your internet from the pc then use loader.exe to load the new OS to your device, try it this way :
1.Locate your Carrier and Download the OS you desire from here and Install it in your PC or Laptop Carriers
(make sure you are downloading for the same model as you have )
2. Download and install the latest BlackBerry desktop software from here BlackBerry desktop software
Then using desktop software perform your full backup of your device.
KB12487 : How backup BlackBerry smartphone Data using BlackBerry desktop software for Windows.
3.Search your C: drive for Vendor.xml and delete them, there may be one or two vendor.xml ( On your Pc change your folders option to show hidden files/folders ) You can Skip step 3 if you are using your carrier OS pack :
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\Windows UserName\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
4. Go to C:\Program Files\Common Files\Research In Motion\AppLoader. (For 64-bit Vista or Windows 7, the path will be C: > Program Files x86 > Common Files > Research In Motion > AppLoader) double click Loader.exe.
Upgrade will continue then After Installation of New OS restore your backup from BlackBerry desktop
Software.
KB10339 How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
So try it and let us know.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Can't update software on mac, Bold 9790

I can't update my software on desktop software for mac.
Whenever it start to back up, it will crash down when it gets to backing up "Social Feeds."
Then, it said the device is disconnected while I didn't touch the plug at all.
And, the battery is then drained and the device is hot like fire.
Please help!

This is my first time on blackberry forums some I am unsure of the etiquette, I dont have a solution but I have the exact same problem, I just upgraded to mountain lion from snow leopard, I had no problems with blackberry desktop software on snow leopard with my bb 9790. Now with mountain lion I cannot back up my 9790 or my playbook. With my 9790 the same thing happens, device gets really hot and battery dies and software says I am not connected despite password prompting me initially for my 9790 device password .
I think this is a problem on Apple's side, this is just me speculating and not actually knowing.
I wish I could be more helpful - I hope a blackberry/cynical mac os x mountain lion user can offer some sage advice.

No covers for sale for the latest Blackberry Bold 9790. When will they be on market?

Hey guys, I just got my Blackberry Bold 9790 last month. But when i got it, they told me that the covers haven't arrived here in Malaysia yet. But I was wondering though, are they really for sale in other countries? I mean, we need covers for phones man, or phones are going to be naked. When will we be able to get it?

you mean a case (to protect the phone) or the battery cover?
there are many case makers around online, not sure if they ship to you or not yet.
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Help with update 5.0 for Bold 8520

I've being trying to update my device software but it's impossible, not even downloading the archive from the web.
Everytime I plug in my phone and open the blackberry manager to do whaterver it gives me the message that I haven't installed the Blackberry Device Manager . I updated my desktop manager to version 5.0, and I tried to update my device software and it says that I don't have any updates, after that I have deleted the files device.xml and vendor.xml but again when I plugged in my phone it comes the message that the Blackberry Device Manager is not installed. I've uninstalled the desktop manager and it let me use once but again no update for my phone software and then again the same message that i haven't installed the Blackberry Device Manager
My carrier company here in Ecuador wont help me cause I bought the phone in the USA, but anyways I have friends that have the same problem as and they have bought in Ecuador to Movistar (my carrier) the same phone and the update to 5.0 doesn't work. If you have any ideas of what should I do I'll appreciate it. Thanks

Yes I tried that too. I uninstalled the Blackberry Desktop Manager and also following this instructions from this page
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206
I installed again the Blackberry Desktop Manager and again the same problem it just gives me the option for the Blackberry version 4.6.1.314 the one that I already have, and then when I try to download the update from the blackberry web page it sends me the message "The Application Loader Wizard requires the Blackberry Device Manager to be installed. Please contact customer support"
I went to this page http://www.blackberryfaq.com/index.php/BlackBerry_ Operating_System_Downloads as I saw it will help me download Blackberry's Operating System for my carrier and device, but my carrier it's not listed, it's Telefonica or Movistar Ecuador. I called customer support of my carrier and they wont help me as my phone was bought in the United States and not from them. I don't know the carrier was this phone bought from.
I really need your help, I being trying to get help from the blackberry help from twitter but I already done what the have told me to do and it didn't work.
Thanks

Connector specific error - blackberry bold 9790 - desktop software version 6.1 and outlook 2010

Hi there
I've recently upgraded my business partners' outlook from 2007 to 2010. In doing so we've had a corrupt profile which we have had to delete and then replace with a new one. In doing so his outlook started working again but now his blackberry isn't synching the calendar entries.
Here's the basics:
- Bberry model - Bold 9790
- Bberry operating system - Blackberry's latest (7.1 I think)
- Blackberry desktop software 6.1 - this is intentional as we have found in the newer version of hte desktop software that we cannot map our teamsite calendar from outlook and sync the entries
- Outlook version 2010
- Calendars we are trying to sync are a personal one from a pst folder and a teamsite one from sharepoint linked to our microsoft exchange set up.
The error we are getting is a 'connector specific error'
I have worked with him to create the PTtrace.log and tif.log files. I've gotten reams of pages; but the errors on todays date (when the problem began) have come up with error 4238, 113, and 12. We have tried un-installing and re-installing 6.1 as well and no luck. We have re-set the configuration setup and re-mapped folders; chosen the new outlook profile, etc and still keep getting same error.
I'm now starting to think that there is a problem with the mapi profile as a start and wonder if outlook needs to repair itself or whether we are getting the error because of a duplicate entry somewhere (though if you asked me to tell you where from the logs I couldn't identify it).
I'm litterally tearing my hair out because my poor business partner lives and dies by his blackberry. Really want to try to get this resolved; but need some help and suggestions as I've tried most of the main causes and fixes.
Any assistance would really be appreciated so I can put him and myself out of our misery.
Thanks in advance.
Cel

Hi and Welcome to the Community...apologies for the delayed reply...hopefully you already have this resolved, but just in case!
Thank you for the thorough report...that helps tremendously. Sadly, though, none of the errors you listed reveal anything useful when I search the public KBs...perhaps you will be more lucky
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Even though it sounds like you may have done all or part of this, I encourage you to research the process in this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Your suspicion about the MAPI Profile may well be warranted, in which case this KB might be useful.
KB02083 How to create a Microsoft Outlook MAPI profile
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BOLD 9790 CHARGER

I need to urgently buy a brand new, original Blackberry Bold 9790 charger.
I live in Warsaw, Poland.
Can somebody help please?
Solved!
Go to Solution.

Can you purchase from a local Orange store, or even Amazon?
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Email problem bold 9790

I set up email on my blackberry bold 9790 and it was working fine for about a week, then I stopped getting messages on my phone although I can send them.
I contacted my service provider and tried all of the options they gave to fix the problem (same as mentioned on other threads here) but nothing worked. They checked everything at their end and said all was in order and I should take my phone to a blackberry service centre. Does such a thing exist in the UK?
Out of interest I tried setting up another email address that and that is working fine but still nothing from my main email account.
Does anyone have any suggestions?
Kathy

KathyJCole wrote:
I have tried steps 1 to 3 without success.
Can you expand on that please? Does that mean the steps did not complete as documented (in which case proceeding to the next step is moot anyway...since success of each step is required before proceeding to the next step)? Or did each step complete as documented, but the behavior you reported did not change?
KathyJCole wrote:
I have tried deleting the email account that is giving the problems then added it again. I got the confirmation message that it has been successfully set up but it is still not recieving emails.
Depending on how the 3 steps went (my above question), that result may impact what to do now.
And, are you expecting old emails to appear? If so, that will never happen. With BIS, you can only receive new emails starting at the time of configuration.
KathyJCole wrote:
My service provider say that everything is working correctly at their end so there is nothing more they can do and I need to contact Blackberry. I asked how to find a service centre in the UK and they said to google but that directs me to the Blackberry site which is not at all helpful and implies that such a thing does not exist.
Any other ideas?
Yes...escalate with your service provider. Whoever you are talking to is not properly trained. Consider -- who do you pay for your services? You don't pay BB...you pay your mobile service provider. As such, it is they who are failing in their contractual requirement to deliver services to you. And, hence, it is 100% their responsibility to actually assist you, not simply fob you off to Google. They have exclusive channels by which to formally escalate cases up to BB that they cannot handle...there are no free channels for BB users to seek support directly from BB, except in the case of those regions in the world where Service Centers are actually used (again, I have no clue if such exist where you are).
KathyJCole wrote:
I find it very odd that I can send emails from my Blackberry with no problem but cannot recieve them, to my mind it implies there is some sort of configuration problem but I can't find it.
The other email address is working fine.
Indeed it is odd, but there is no such thing as 100% universal compatibility. Sometimes, an email system is so very "special" that things won't work correctly. But, only those with access to the systems involved can actually look and see -- and that would be your carrier, for it is their BIS system that is having this difficulty.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Bold 9790 URGENTE

Buenas noches
Quisiera saber quien me puede ayudar del soporte blackberry..... Les quiero contar que mi problema es que cuando pongo una imagen en mi Bold 9790 se me quita automáticamente cuando bloqueo o entro a otra aplicación me pueden decir que debo de hacer? Pongo el tema original o los temas de app world y también me hace lo mismo
espero respuesta
gracias

Hola y gracias por participar en el foro,
Para tu comodidad, BlackBerry tiene su propio foro comunitario en español:
http://foros.blackberry.com/t5/Foros-de-Soporte-General/ct-p/bscf_es
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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Cant connect facebook to bbm bold 9790

Hi there
I'm with a brand new bold 9790 and i'm trying to connect facebook to bbm in facebook option menu and it just says that i dont have enough data covering to connect it... i have wifi at home tho and works great with all apps (bbm and facebook when used by individually) but cant connect one to eachother!! Internet is internet do i really need data when on a WIFI zone to connect bbm and facebook?!
Thanks for your help

Hello!
Here is the list of troubleshooting articles...hopefully something will be useful:
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
KB10938 "USB charging current is insufficient" appears on the BlackBerry smartphone
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4 Display/Scan Bar Code
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My blackberry bold 9790 was locked

dear concern, pls help me! my blackberry bold 9790 was locked & cant be open & what was appeared on the screen is the following, "Enter "blackberry " to continue: in anyway & many times i have entered this word "blackberry" as was said on the screen but still i cannot open my celphone. can you advise me about what to do do to unlocked it. thank you, sincerely , dr. bati

Seeing this message is normally a result of having entered the security password incorrectly too many times.
Do you have a security password on your device and have you entered it wrongly?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Update for bold 9790 os 7.1?

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