Update for iPad 2 and iPhone 4 is freezing in iTunes.

Hi, This afternoon I connected my iPad to my PC(laptop running 32bit Vista) and it wanted to update software. I allowed this and about 1/5 of the way through updating the iPad 2 iTunes has just frozen.So I unplugged and of course my iPad 2 wants to restore when I reconnect.  I called the support center and they informed me that it may have been a slow connection or that it could have been because I had other programs open on my desktop. When I was speakking to the support center I informed them that it was not a problem with iTunes because I had updated my iPhone 4. But I have realised that I had not updated the phone for a while and.... What do you know!!!!! I now have a iPad 2 that wants to restore itself and I cannot. And I have a iPhone that, as I write this is stuck trying to download the latest software.
I have worked out that both the iPad and iPhone have been backed up prior to the software being updated.
What is wrong and is it a problem with iTunes and do I need to re-install this.
I need this fixed asap as I am leaving Australia for 3 weeks in the UK.
Thanks, Glen.

I to have a new ipad2 and each time I plug into PC, it say to update & download or just download, I've done both and a few times now. Each time it gets .5 way and stops due to losing com's with sever. Each time is says the download/update it going to take 9-11 hrs,
Also when ever watching YouTube or other videos it is all way buffeting why......

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