Update For iPod Touch Problem
Made an iTunes account, put in some money using a pre-paid card's redeem code, then clicked on the buy now link on the update page for my Touch. I had to sign in for some reason (I was already signed in) so I did. It went through and another thing came up about billing information. When I created my account, I put $15 into it, and it said on the top right corner that that is how much is in my account. So I went into the billing information and, since I already had $15 in my account, I clicked done. It all closed up at directed me back to the iTunes Store main page and the update was not downloading and I still had $15 in my account. I don't know if I am missing something important because I am a complete noob to this, but some help would be greatly appreciated.
PS. I also posted this in the iTunes section of these forums, so if it is not supposed to be here, sorry.
Thank you.
Thank you.
Your update is being downloaded. This download may take 30 minutes or more on a typical broadband connection.
Once the download is complete.
Do not disconnect the iPod touch until the update is complete
AND NOTHING MORE...
Similar Messages
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what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?
Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
“SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution. -
The error
Therewas a problem downloading iOS 3.1.1 software update for ipod touch. an unknownerror occurred (8288). Please check that the connection to the network is active and tryagain.
Keeps coming up when I try upgrading iOs 3.1.1 software to my 8gb 1st generation iPod touch! Please help! I've looked at all other posts related and none helped.Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
“SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution. -
Can't install iPhone 2.0 Software Update for iPod touch
I am trying to download the iPhone 2.0 Software Update for iPod touch from http://www.apple.com/ipodtouch/whatsnew.html so I can download apps for my new iPod touch. (Although it is pretty bogus that I should have to pay $10 for an upgrade on a brand new device so that I have the privilege to buy apps). I have iTunes 7.7 already installed.
When I click on the link https://phobos.apple.com/WebObjects/MZFinance.woa/wa/touchLandingPage , I do not get a download, and iTunes does not open. Nothing happens if I open iTunes before trying this link either.
Instead, I get a brief page which says "One Momemt Please". Connecting to the iTunes Store. Loading... If iTunes doen't open, click the iTunes application in your Doc or Windows Task Bar" , then my browser is redirected to http://www.apple.com/itunes/affiliates/download/?itmsUrl=itmss%3A%2F%2Fphobos.ap ple.com%2FWebObjects%2FMZFinance.woa%2Fwa%2FtouchLandingPage%3Fign-mscache%3D1 which tells me to download iTunes... but I already have iTunes installed.
I installed (then uninstalled, reinstalled) the latest iTunes (7.7.0.43) and the problem persists. iTunes works fine for all other uses.
I have the problem with both Firefox (3.0) and Internet Explorer (6)
How can I download and install The iPhone 2.0 Software Update for iPod touch directly from iTunes? I cannot find it when I search for it. It is not listed in the App store.
(P.S. The web support form does not work when I tried to fill out a problem report for "Connection" issues. Although I filled in all form fields, it would not send the report, telling me I did not fill in a field.)The upgrade now appears directly in iTunes, so I do not need to access it from the web page. I see many others are encountering problems installing the upgrade, so I'll see how it goes...
There is no answer to the initial problem that iTunes install does not configure the browsers to handle the itmss:// protocol.
I still think Apple should not charge for this for a brand new iPod purchased just this week. -
New software update for iPod touch 4th generation? PLEASE HELP!!
Ok so here is the problem: I have the iPod touch 4th generation with software version 4.3 (I have had my iPod for about 7 months) and recently within the past week or so I have started experiencing multiple crashes with many different various apps and games. Just random games crashing and then I noticed it happening with the Facebook app and even Safari on my iPod! I had to get off of my iPod and come on the computer to type this message out because Safari would crash every single time I tried to type this on my iPod! So at first I figured it was the apps and games' problems, but then as more and more began to crash, like Facebook and Safari, I figured it is the Apple software version 4.3 acting up. So I was wondering, is Apple working on a new software update for iPod touch 4th gen.? Or is this a rare problem? Is there anyone out there having this same problem? Or anyone at all that can PLEASE help me?! MANY THANKS!
- Sam AmosNo one would know what Apple is working on, unless they announce, which they very rarely do.
Have you tried the basics from the manual?
restart.
reset.
restore. -
I was downloading the software update for ipod touch 2gen and after it was done downloading it showed that there was an error with my ipod and when i saw it was on the lockscreen loading. its been like this for 4 hours already
What did the error message say?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
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Apple Retail Store - Genius Bar -
I was downloading updates for Ipod touch 2nd gen and when the process was to the processing files point the screen changed and I wasn't given any idea as to whether the process was complete or not and if it was what was to be done next. I needed to reset the Ipod and now I am wondering what to do . Spend another Hour downloading and whatever amount on processing files and end up where I am now . Whats the next step in finding out what to do? This was the second attempt to do this with the first try happening the same except I am not sure how long the processing files part was.. Any suggestions as to what to try will be greatly appreciated.. Thanks
Likely a batter problem since high temperatures destroy a battery. I wold make an appointment at the Genius Bar of an Apple store to see what they say. It is free except for your time.
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Hello, I wanted to update my ipod touch 1st generation. The current software is 1.1.5. So I purchased iOS 3.1 software update for iPod touch (1st generation) and than I get an error so it did not upgrade. Can you help please?
I too had the same issue. This is how I resolved it http://www.parkhi.net/2011/12/error-8288-ipod-touch-upgrade-ios-31.html
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Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -i have paid for this, but when it goes to the itunes for downloading it says it is downloading but nothing seems to be happening. help please!
Hello mixanme,
Sorry to hear you are not able to update your iPod touch using iTunes. Thank you for providing all that information about what is going on. I found an tutorial to assist with issues updating an iPod touch:
Issues updating or restoring iPod touch
http://www.apple.com/support/ipodtouch/assistant/restore/
I hope these steps help!
Best,
Sheila M. -
Is there an update for ipod touches with a messenger?
I heard that there was a new update for ipod touches(4th generation) that comes with a messenger that uses your e-mail, is this true? Thanks
peggsy46 wrote:
Ohhh so I can't update to ios 5 with an ipod 4th generation?
Yes, you can.
Stedman -
Will there be a siri update for ipod touch??
I was wondering if there would be a siri update for ipod touch in the near future.
Doesnt have the proccessor to run Siri, even i do wish they made a special version for siri to run on this proccessor thou but they have probably already tried it but funky errors or whatevr and they will get complaints for it so they will just drop the subject for the iPod Touch 4G to have siri.
Not unless u void ur warrenty to do so which we're not allowed to talk about that here.
so thats y they created the iPhone 4S, it does the same basic things with the iphone 4 but iphone 4s with specail new features for the camera and having siri built to it, plus watevr they added it to it that the iphone 4 cant handle it. -
What is the next software update for ipod touch 4
will ipod touch 4th generation ever get iOS 7
What is the next software update for ipod touch 4No.
All the iOS devices compatible (iPhone 4 and later, iPad 2 and later, and 5G iPod touch) with iOS 7 have at least 512 MB of memory. The 4G only has 256 MB
I would not expect any more updates for the 4G -
I really wanted to know if apple will release an iOS 7 update for ipod touch 4
I really wanted to know if apple will release an iOS 7 update for ipod touch 4. Is there any chance for it?
No, sorry. It's Only for the 5 gen. But you can always trade in your old iPod Touch into apple and use that money towards the new iPod Touch
Mini Apple Genius -
IOS 3.1 Software Update for iPod touch
Where can I find the iOS 3.1 Software Update for iPod touch?
http://support.apple.com/kb/HT2052 tells me that I can find it in the latest version of iTunes, but, alas, I cannot. Any hel
Thanks,
TeachIn that article, did you click on this link as it states?
-> Purchase the iOS 3.1 Software Update directly from the iTunes Store -
Error -3259 while downloading OS 4 update for iPod touch
I am trying to update my iPod touch 3G OS from version 3.1.3 to 4.0. I am using the latest version of iTunes(9.2.1.5) for doing it. When I download the update, it gets downloaded fully (366.4 MB/366.4 MB) but in the last moment, it stops downloading and reports a error message saying that the connection is lost. I tried doing it many times but still I get the same error.However, I am able to download all the other apps from iTunes store without any difficulty.
I tried restarting the computer, adding exceptions to windows firewall and everything that is given in this link related to err -3259 http://support.apple.com/kb/TS2799 but none of these seem to help.
Can someone help me figure out what the problem is? Thanks in advance.
Message was edited by: radheshyamI get exactly the same error.. but found no resolution yet.
The problem is my iPhone is not working,, requires restore and it forces me to update...
i click on Restore & update.. go through the download process and then - poof - get the above error!
Help please.
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