Update from'09.  Apparently my files were created before a particular date. I am offered the option of "first open in '09 Keynote." How do I get an '09 version?

I am attempting to hope certain Keynote and am offered the option of first opening in Keynote '09. How can I obtain/open the specfici '09 version?

For ringtones, iTunes > Preferences > General >Import Settings... button > choose Import using AAC encoder to enable Create AAC version from .m4a and mp3 files.

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  • The new updated version of iMovie 10 won't let me open my previous files I created before the update today. I have a wedding that I'm trying to finish and deliver and now I can't because that file version won't open. I keep getting an error message

    Hello,
    Please help me figure this out. I'm very unhappy at the moment. I'm fustrated and don't have any idea how to revert to the original version before the update was done on iMovie 10. I NEVER hated APPLE until NOW!! I love APPLE products and apps so please help me stay in that mindset. So I worked on some movie projects when I got my macbook pro 6 months ago. I update reguarly. I saw the update prompt and honestly, I did not think I would have ANY issuess with opening my previous files that I created only a few months ago with this updated version.The new updated version of iMovie 10 won't let me open my previous files I created before the update today. I have a wedding that I'm trying to finish and deliver and now I can't because that file version won't open. I keep getting an error message and the iMovie app closes. Last night I saw the file and tried to open it but no luck. Error message came up again. I reboot and turned off my laptop for the evening and tried again just now but nothing!! I need that video. My job depends on it! I worked so hard on this wedding video and now it's lost and won't open. I work another job and don't have much time. I really don't want to start all over again. Please help me. Thanks so much for your assistance.
    Fustrated APPLE customer
    Jolly A. Rupp

    I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
    I am running Yosemitie on a  iMac.
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  • TAfter IOS5 updating I am not able to open media files from embebed in email atachments. Previous to update email System of offered the opción to open trough any media player I had installed, any clue?....

    After IOS5 updating I am not able to open movie files embebed as email atachments. Previous to update email System offered  the option to open the file trough any media player (app)  I had installed , now it tríes to open the file directly with no success, any clue?....

        Hi Rohit ,
    I had copied these .class & .xml files under Myclasses -> oracle.apps.icx and oracle.apps.po and oracle.apps.fnd was same which comes part of the standard OA tutorial.
    I copied same under Myprojects as well.
    you have to decompile the class file into java file and then place it in Myproject directory , also copy all dependency files like BC4J components , and then
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  • HT1725 Hi, a few hours ago I purchased an "audio book" from i-tunes and i samw the files were downloading on my iPad, but  I cannot find the audio book! What happened? Please, guide me

    Hi, a few hours ago I purchased an "audio book" from i-tunes and i samw the files were downloading on my iPad, but  I cannot find the audio book! What happened?

    HI CEGS,
    Welcome to the Support Communities!
    Audiobooks can be found in your Music app on the iPad.
    I've referenced the section of the iPad User Guide (page 78):
    manuals.info.apple.com/en_US/ipad_user_guide.pdf
    See additional browse buttons: Tap More.
    I hope this information helps ....
    Have a great day!
    - Judy

  • Tried to open a file I created in Numbers a while ago which I modified on 11/4/13 and got a message that I needed a newer version of Numbers.  When I went to the Mac App Store it shows that the new version is already installed.  Any suggestions?

    Tried to open a file I created in Numbers a while ago, which I modified on 11/4/13, and got a message that I needed a newer version of Numbers.  When I went to the Mac App Store it shows that the new version is already installed and there doesn't seem to be a way to reinstall it.  When I checked "About Numbers" on my MacBook it shows "Numbers '09 version 2.3".  Any suggestions as to how I can get the new version installed?

    Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.

  • Before I updated my iPod I had all of the songs to an album that I bought on iTunes. After I updated my iPod I only have 5 of those songs from the album. I would like to know how I can get the rest of the songs cause I already paid for the album and I wen

    Before I updated my iPod I had all of the songs to an album that I bought on iTunes. After I updated my iPod I only have 5 of those songs from the album. I would like to know how I can get the rest of the songs cause I already paid for the album and I went on my computer and it said that I have to pay for them even though I already paid for the whole album. So what do I do?

    Sync with the same computer iTunes that you normally sync with.

  • HT201413 I have restored and updated my ipod from recovery mode however I still have the usb cord and itunes icon on the ipod when it is switched on. How can I get my ipod to work again?

    I have restored and updated my ipod from recovery mode, however I still have the usb cord and itunes icon on the ipod when it is switched on. How can I get my ipod to work again? I have updated and restored 5 times! When connected to itunes it only shows the summary page saying ipod in recovery mode.

    Fixed it!
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    2. Pressed and held 'home' button and 'on-off' button at the same time for about 10 seconds till ipod reset (I hadn't done this step previously)
    3. Connected to itunes
    4. Pressed restore and update ipod
    Update successful and ipod taken out of recovery mode

  • I have seen so much response about the Mountain Lion update slowing down computers.  I am updating from Mac OS x 10.6.8.  What can I do to ensure the upgrade will go fine?  Do I unplug my external hard drive before installing, or keep it plugged in?

    I have seen so much response about the Mountain Lion update slowing down computers.  I am updating from Mac OS x 10.6.8.  What can I do to ensure the upgrade will go fine?  Do I unplug my external hard drive before installing, or keep it plugged in?
    Also, I have the 08 version of iWork. Will this cause problems for the update?  Can I update this AFTER I update the processor?

    Welcome to Apple Support Communities
    There's no reason to think that Mountain Lion will slow down your Mac. Just make a backup of your data before upgrading with Time Machine > http://support.apple.com/kb/HT1427
    Also, check that your apps are compatible > http://www.roaringapps.com Upgrade them to a compatible version or delete them before upgrading.
    The external drive won't make the OS X Mountain Lion installer fail, but it's better to unplug it during the upgrade.
    iWork '08 is compatible with Mountain Lion. iWork '09 includes OS X Mountain Lion features and can be purchased at the Mac App Store.
    To upgrade to OS X Mountain Lion, I recommend at least 4 GB of RAM. You can check how much memory you have in Apple menu > About this Mac

  • I created an iMovie using pictures from my camera roll, I exported the movie to the camera roll and then deleted all of the pictures. Now I can't get the movie to play. Did deleting the pictures cause my IMovie to disappear? How can I get my movie back?

    I created an iMovie using pictures from my camera roll, I exported the movie to the camera roll and then deleted all of the pictures. Now I can't get the movie to play. Did deleting the pictures cause my IMovie to disappear? How can I get my movie back?

    Download and open this program, lets you look around your I phone as if it was a disc drive, might find em in the iphones drive.
    http://www.macroplant.com/iexplorer/

  • I updated to an iphone5 and only a few of my photos came in from the photostream how ever all of the are still on my iPad?! How do I get the rest of the photos over to my iphone5?!

    I updated to an iphone5 and only a few of my photos came in from the photostream how ever all of the are still on my iPad?! How do I get the rest of the photos over to my iphone5?!

    First of all, photo stream only saves up to 1000 photos and up to 30 days before they are deleted.  The only thing you can do at this point is to sync the photos from the ipad to a computer and then sync to the iphone 5.
    Read this...  import photos to your computer...
    http://support.apple.com/kb/HT4083
    This should help...  sync photos to a device...
    http://support.apple.com/kb/HT4236

  • I would like to update my eMac from 10.4.11 to 10.6. How can I get this os version for the update?

    I would like to update my eMac from 10.4.11 to to 10.6.x How can I get this os version for the update?

    Highest an eMac can go is 10.5.8...
    Leopard requirements/10.5.x...
        *  Mac computer with an Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor
    minimum system requirements
        * 512MB of memory (I say 1.5GB for PPC at least, 2-3GB minimum for IntelMacs)
        * DVD drive for installation
        * 9GB of available disk space (I say 30GB at least)
    Trouble is appl no longer sells it, you have to search eBay & such for the full retail version, not any grey Install Disc.
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    http://guides.macrumors.com/List:Applications_Not_Compatible_with_Leopard
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    General requirements
       * Mac computer with an Intel processor
        * 1GB of memory (I say 2GB at least)
        * 5GB of available disk space (I say 30GB at least)
        * DVD drive for installation
        * Some features require a compatible Internet service provider; fees may apply.
        * Some features require Apple’s MobileMe service; fees and terms apply.

  • TS1363 I have windows 8  and itunes 11.1 ... it identifies my iphone 4 but insists that I either update my phone to OS 7 or restore to by basic 6.1.3 OS  I don't want to do either.  How can I get  itunes to access my iphone ?

    I have windows 8  and itunes 11.1 ... my laptop identifies my iphone 4 but  itunes insists that I either update my phone to OS 7 or restore to by basic 6.1.3 OS  I don't want to do either.  How can I get  itunes to access my iphone ?

    RealPlayer can cause conflicts with Flash Player because it tries to assign EVERY TYPE of video or audio file to itself by default. I haven't used RealPlayer in years for that reason. It's an unnecessary program anymore. There are apps loike VLC media player that cna do EVERYTHING it does without conflicting with other apps like Flash Player.
    With WIndows 8, Microsoft began embedding FlashPlayer themselves into Internet Explorer. Because of that, you cannot download and install it from here. You cannot uninstall it from Internet Explorer without removing a specific Windows Update first. And you cannot update it via this website. ONLY through Windows Update can Flash Player for Internet Explorer be updated.
    That said, you probably DON'T have a virus that's causing the problems with Flash Player and Internet Explorer. Many, many websites are not "recognizing" the browser.
    This is a known problem with Internet Explorer 11, which Microsoft has been aware of since October 18 when they released IE11 The pages can't recognize the browser, so they don't recognize any of the plugins, like Flash Player.
    So far, Microsoft has made NO indication that they have any plan to fix it soon.
    Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.
    I'm not big on "pretending" so I recommend actually using another browser.
    Firefox (from Mozilla)
    Opera (from Opera)
    Safari (from Apple)
    Chrome (from Google)
    ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

  • HT204370 I purchased a movie yesterday and started the download.  The download seemed to hang up at about 90%.  Finally, it showed that it was ready to watch, but the movie will not play.  Download is apparently corrupt.  How do I get a working version?

    I purchased a movie yesterday and started the download.  The download seemed to hang up at about 90%.  Finally, it showed that it was ready to watch, but the movie will not play.  Download is apparently corrupt.  How do I get a working version?

    Depending upon what country that you are in (films can't be re-downloaded in all countries) then try deleting the film from your iPad and redownload it via the Purchased tab in the iTunes store app (or the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes).
    If you aren't in a country where you can re-download films, or if you have problems with the re-downloaded version, then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
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  • When I have a pdf file open, I used to be able to click on "Bookmarks" tab on left side and allow me to click on each individual page and delete if I needed to.  Now when I click on the Bookmarks tab, that section is empty.  How can I get it to show each

    when I have a pdf file open, I used to be able to click on "Bookmarks" tab on left side and allow me to click on each individual page and delete if I needed to.  Now when I click on the Bookmarks tab, that section is empty.  How can I get it to show each page again?

    Hi chrismarks1,
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  • I updated my iphone to iOS 6.1.2 and now my iphone calander and macbook calendar no longer sync (they used to). How do I get them to sync again?

    I updated my iphone to iOS 6.1.2 and now my iphone calander and macbook calendar no longer sync (they used to). How do I get them to sync again?

    Why can't you update?
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    Have you tried to Update through a computer running the most up top date version of iTunes?
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