Update from 10.3.1 to 10.3.3 with configuration console fail

Having problem with w2k3 with zcm 10.3.1. Update fail. It got stuck at 0 % .. When we first update it crash the server and we reboot and try to the update. Any advice would be greatful.

sl0000,
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a:213)
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sorImpl.java:39)
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faultSocketFactory.java:153)
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faultSocketFactory.java:120)
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r.java:191)
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ava:138)
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nStrategy.java:32)
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**** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at com.endeca.eac.client.ScriptControlPortSOAPBindingStub.startS
cript(ScriptControlPortSOAPBindingStub.java:263)
**** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptRunner.startScript(ScriptRunner.ja
va:272)
**** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptIndexable.runUpdateScript(ScriptIn
dexable.java:307)
**** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptIndexable.performBaselineUpdate(Sc
riptIndexable.java:246)
**** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingTask.doTask(IndexingTask.java:
401)
**** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingTask.performTask(IndexingTask.
java:359)
**** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingPhase$IndexingTaskJob.invoke(I
ndexingPhase.java:469)
**** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.common.util.ThreadDispatcherThread.run(ThreadDispatcherTh
read.java:178)
**** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin
P.S. - ALL the endeca services are running.
To add to surprise after this , I am unable to perform the baseline update from Endeca also. I get following error while running baseline update on endeca side :
[12.19.12 15:49:23] INFO: [ITLHost] Starting shell utility 'emgr_update_set_post_forge_dims'.
[12.19.12 15:49:32] SEVERE: Utility 'emgr_update_set_post_forge_dims' failed. Refer to utility logs in [ENDECA_CONF]/logs/shell on host ITLHost.
Occurred while executing line 34 of valid BeanShell script:
31| // Upload the generated dimension values to Workbench
32| WorkbenchManager.cleanDirs();
33| Forge.getPostForgeDimensions();
34| WorkbenchManager.updateWsDimensions();
35|
36| // Upload the generated config to Workbench
37| WorkbenchManager.updateWsConfig();
[12.19.12 15:49:32] SEVERE: Caught an exception while invoking method 'run' on object 'BaselineUpdate'. Releasing locks.
Caused by java.lang.reflect.InvocationTargetException
sun.reflect.NativeMethodAccessorImpl invoke0 - null
Caused by com.endeca.soleng.eac.toolkit.exception.AppControlException
com.endeca.soleng.eac.toolkit.script.Script runBeanShellScript - Error executing valid BeanShell script.
Caused by com.endeca.soleng.eac.toolkit.exception.EacComponentControlException
com.endeca.soleng.eac.toolkit.utility.Utility run - Utility 'emgr_update_set_post_forge_dims' failed. Refer to utility logs in [ENDECA_CONF]/logs/shell on host ITLHost.
[12.19.12 15:49:32] INFO: Released lock 'update_lock'.
The above error persists even if I remove the application using --remove-app command and re-deploy new app with same name as previous one
Any help/pointer would really be appreciated.
Thanks,
Mayank Batra

Thanks Pankaj and Patrick.
My endeca installation works absolutely fine.
When i install endeca with platform services,mdex and tools and framework , I can create the application,initialize, load baseline and baseline update my application beautifully, until I do the baseline index from ATG side.
Once I do that , I am unable to perform indexing from Endeca also.
What I need to do is reinstall the endeca(platform services for least) to resolve this - I have been doing this for quite some time now :(
My Endeca Workbench instance is up, running and reachable on port 8006.
The PlatformServices\workspace\logs\shell\ATGen.emgr_update_set_post_forge_dims.log has following one liner :
ERROR: Could not open acquire_lock.status.
I tried running the baseline index from ATG again and following is what I get in logs this time around :
**** info Mon Dec 24 12:57:32 IST 2012 1356334052168 /atg/endeca/index/commerce/EndecaScriptService Starting script BaselineUpdate in application ATGen
**** info Mon Dec 24 13:05:03 IST 2012 1356334503729 /atg/endeca/index/commerce/EndecaScriptService Script BaselineUpdate for application ATGen finished with status Failed
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin --- atg.repository.search.indexing.IndexingException: Script Baselin
eUpdate for application ATGen failed
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptRunner.waitForScript(ScriptRunner.
java:381)
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptIndexable.runUpdateScript(ScriptIn
dexable.java:319)
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptIndexable.performBaselineUpdate(Sc
riptIndexable.java:246)
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingTask.doTask(IndexingTask.java:
401)
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingTask.performTask(IndexingTask.
java:359)
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingPhase$IndexingTaskJob.invoke(I
ndexingPhase.java:469)
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.common.util.ThreadDispatcherThread.run(ThreadDispatcherTh
read.java:178)
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin Caused by :atg.repository.search.indexing.IndexingException: Script Base
lineUpdate of application ATGen failed
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptRunner.waitForScript(ScriptRunner.
java:378)
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptIndexable.runUpdateScript(ScriptIn
dexable.java:319)
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptIndexable.performBaselineUpdate(Sc
riptIndexable.java:246)
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingTask.doTask(IndexingTask.java:
401)
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingTask.performTask(IndexingTask.
java:359)
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingPhase$IndexingTaskJob.invoke(I
ndexingPhase.java:469)
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.common.util.ThreadDispatcherThread.run(ThreadDispatcherTh
read.java:178)
**** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin
Regards,
Mayank Batra
Edited by: Waste Ideas on Dec 23, 2012 11:37 PM
Edited by: Waste Ideas on Dec 23, 2012 11:38 PM

Adobe Reader will not update from 11.0.0.6 to 11.0.0.7

I have tried installing the update to my Windows 8.1 machine, but it fails every time. When I right click and run as administrator from the download, it extracts, then pops up with:
"The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."
From the Adobe ARM.log, there is an ERROR_SUCCESS that tells me it stayed at version 11.0.0.6.
From the AdobeSFX.log, there is a "Program finished with exit code:1642". (Which just tells me the same thing as the error pop up box.)
From the MSI Installation log there is this:
: Unknown\Absent: {AC76BA86-7AD7-0000-2550-7A8C40011007} - C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-AB0000000001}\RDC\AdbeRdrUpd11007.msp
The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.
C:\Windows\Installer\2f8d0.msi
: Product: Adobe Reader XI (11.0.06) - Update '{AC76BA86-7AD7-0000-2550-7A8C40011007}' could not be installed. Error code 1642. Additional information is available in the log file C:\Users\ADMINK~1\AppData\Local\Temp\MSIcd3b7.LOG.
: Windows Installer installed an update. Product Name: Adobe Reader XI (11.0.06). Product Version: 11.0.06. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Update Name: {AC76BA86-7AD7-0000-2550-7A8C40011007}. Installation success or error status: 1642.
: Note: 1: 1708
: Product: Adobe Reader XI (11.0.06) -- Installation failed.
: Windows Installer installed the product. Product Name: Adobe Reader XI (11.0.06). Product Version: 11.0.06. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1642.
: MainEngineThread is returning 1642
I am testing the update before doing an enterprise rollout to Win8 and Win7 machines. I have tried the standalone update on other computers (Win7 and Win8) and I cannot get it to update.
I downloaded from here: Adobe - Adobe Reader Distribution Selecting Windows 8, English, and 11.0.0.7
From Administrative Command Line:
AdbeRdr11007_en_US.exe -nos_oC:\Users\$$$$$$$\Desktop\Reader -nos_ne
msiexec /a C:\Users\$$$$$$$\Desktop\Reader\Acroread.msi network location: \\$$$$$$$\apps\adobe\reader11_0_0_7\
msiexec /a \\$$$$$$$\apps\adobe\reader11_0_0_7\AcroRead.msi /p C:\Users\$$$$$$$\Desktop\Reader\AdbeRdrUpd11007.msp
This is not working either - which is not surprising considering that the update itself will not run. I can only guess that somehow the 11.0.0.6 update was incorrect somehow, but I have been using the same process to update the machines for more than 5 update cycles, so I am not sure what might have changed.
The point is, I do not want to do a complete uninstall and clean install on all of the machines in the company. Can anyone give direction with this?

I disagree about corrupted install. Every 11.0.6 pc in my enterprise also cannot upgrade to 11.0.7. We make AIPs following the same process for each patch. Something is not right with 11.0.7 MUI. I can create the AIP for 11.0.7 but cannot get the GPO to upgrade previous installations. I think something is seriously wrong with the 11.0.7 MUI msp
The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.
I am using the 11.0 MUI installer to create the AIP and then I patch the AIP with 11.0.7 MUI .msp file per normal practice like I always do. I am able to sucessfully create the 11.0.7 AIP without errors but none of my 11.0.6 MUI clients will upgrade successfully and are left at 11.0.6.
Something is broken with the 11.0.7 MUI .msp file.
Like I said, we do this the same way each time depending on quarterly update or security update and it ALWAYS works fine. This is well documented. We are following the exact same steps and something is seriously wrong with the new 11.0.7 MUI .msp file. It will not properly upgrade 11.0.6 MUI installations.
We are using the 11.0 MUI as the base for slipstreaming the new 11.0.7 MUI patch.
STEPS:
1. Download AdbeRdr11000_mui_std.zip and extract to temp directory.
2. Run: msiexec /a c:\aip\temp\acroread.msi TARGETDIR="c:\aip\11.0.7"
3. Copy the AdbeRdrUpd11007_MUI.msp patch to c:\aip\11.0.7\
4. Run: msiexec /a c:\aip\11.0.7\acroread.msi /p c:\aip\11.0.7\AdbeRdrUpd11007_MUI.msp
5. Choose c:\aip\11.0.7 as the installation folder
6. When completed Copy c:\aip\11.0.7 to \\servername\AIP\
7. Configure GPO to upgrade over the top of existing installation of previous GPO 11.0.6 MUI using the correct UNC folder
This has worked every time other than this 11.0.7 MUI msp file. It will not upgrade 11.0.6 installations.

Update from 10.3.1 to 10.3.3 with configuration console fail

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