Update from app store asking serial number

I proceeded to  a simple update of my aperture using the app store
I use the app store in order not to have to manage applications, installation DVDs etc..
What was not my surprise when aperture, after a minor update from app store, is now asking me for a serial number
Can anyone tell me how I ca nrecover the serial number ?
I m using the app store especialyl to avoid that kind of bs...

You say you used the App Store to update Aperture, but how did you buy Aperture orignally? Was your Aperture version bought from the App Store or did you buy Aperture as a retail version on DVD?

Similar Messages

  • Unable to update from apps store

    After downloading Yosemite I can not update from apps store. This is the prompt I get:
    This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
    Now Apple doesn't recognize the serial number of my iMac.
    Any help would be appreciated.

    From the menu bar, select
               ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.

  • How do I remove a secondary apple id from my Mac? I am being prompted for a apple id password for a former user; I do not have the information.  Prevents updates from App Store.

    How do I remove a secondary Apple ID that is not in use from my MacBook pro? The ID does not belong to me and when I attempt to download updates from App Store with my Apple ID, I am prompted for the password of the secondary Apple ID.

    Is this a second hand Mac? If so, you need to erase the Mac and install the version of OS X that shipped installed on the Mac from the factory. Then you set the Mac up as new with your Apple ID.
    User Linc Davis explains how a new owner can prepare a 2nd hand Mac for their own use.
    https://discussions.apple.com/message/25468326

  • How do I remove twitter updates from app store?

    How do I remove twitter updates from app store seeing as I don't have a twitter account?

    Perhaps you could try this to resolve your issue: https://discussions.apple.com/message/21973765#21973765

  • Unchecking automatic updates from App Store

    Hi
    Having heard the problems with 10.1.3, and tho it's too late, it's not too late for the next updates: How do I uncheck automatic updates from App Store?
    I've looked and don't see where or how.
    best
    elmer

    System Preferences>App Store

  • Numbers says update from app store macbook

    Numbers says update from app store (macbook update) but Apple site says software update if installed originally from disc.Neither works and won't open in Macbook?

    You say you used the App Store to update Aperture, but how did you buy Aperture orignally? Was your Aperture version bought from the App Store or did you buy Aperture as a retail version on DVD?

  • HT4623 why do i have to pay every time i update from app store?

    why do i have to pay every time i update from app store?

    If you have any questions about your account in particular rather than questions about why something is the way it is, it would be better to contact itunes support at expresslane.apple.com than to talk to us about it. we can't tell you specific information about your account, only how things work in general

  • Can't update from app store

    Cannot download app updates from app store to iPad. If download selected, app on iPad is unusable while "waiting" for update.

    What does the error message say?
     Cheers, Tom

  • When downloading an update from app store, password is requested from a different user.  How to change user?

    when downloading an update from app store, password is requested from a different user.  How to change user?

    Unfortunately there's no way around this.  you will need that password to update the apps. If he won't give it to you, then i'm not sure what to say.
    You should have kept the account with the Apps you bought yourself.
    Otherwise, as I said, delete the Apps, and buy them again.
    Sorry.

  • Changing apple ID to update from Apps Store.

    Trying to update my apps from App Store.  When asked to sign in, another  apple ID comes up (ID belongs to a person who borrowed my Mac).  It is greyed out and will not let me change it.  How do I change it? 

    The app that this person's Apple ID appears for is their app. You cannot update their app with your Apple ID. Having their app on your Mac is software piracy. Delete the app and buy it with your own Apple ID.

  • TS1702 cannot update from app store

    Hi
    I have 2 updates in app store and i can't updated.

    - Have you tried using the Spotlight search? Maybe you just can't find it
    - Is it hidden by rRestrictions: Settings>General>Restrictions.
    You saying "I tried everthing" provides us no information as to what you actually tried.

  • Downloaded aperture update from app store now asking for serial number

    Hello.
    I downloaded the update thought The App store yesturday for Aperture 3, Now it is asking me for a Serial Number to use the softwear. anyone know what is going on? and how to find the serial Number (it says to find it on my packaging but its from the appstore i dont have packaging)
    Thanks for your Help
    Rich

    I am having the same problems and have purchased Aperture 3 in June and gone through two upgrades and then the latest cloud upgrade which may be the second or 3rd upgrade wants me to put a non existant serial number and I purchased off the app store?
    Dont tell me that I have to delete and download again. I dont have time for all that again and again.
    Does anybody know a workaround.
    Is there a software link in the UK to complain to Apple Support about this issue as it is time wasting and seems that Apple does not give a stuff about customer support outside of the USA?!!

  • How to remove updates from app store in yosemite

    I'm using iWork '09 installed on Yosemite and i receive the alert to update to the new version Keynote, Pages and Number.
    Apparently there is no way to remove/dismiss the update's reminder forever or just delete the update request in the App Store list.
    Any advice?
    Thanks.

    CHAPPY 8005 wrote:
    YYou know, I just was looking for an answer from a person with knowledge but instead I got nothing. I just wanted an answer, how do I remove an update from the App Store that I don't wish to install, that's all. I wasn't expected these responses, thanks anyway,, I'm going to try no to ask again within the community, I'll go instead to the web, I might get an straight answer.. Please no response again, I'll try to delete this question.
    I have given you an answer twice: you can't do that. The only way to remove an app from the list of updates in the App Store is to accept the update.

  • Logic Pro App Store Download/Serial Number

    Hi,
    I recently purchased Logic Pro from the App Store and i cannot get into the programme because it is asking me for a serial number. It says refer to your packaging but i bought it online.
    Has anyone had this problem and if so, where can i find the serial number for my product?
    Thanks

    Yes, read the thread - the answer is right there!
         Remove any previous version of Logic Pro from your Mac and install the Mac App Store version. That will fix it.

  • After instalation from retail disc asking serial number

    I used before trial version of iWork 09, downloaded from apple.com, today l bought iWork 09 retail disc, but after instalation , when l lunch it ,it asked me to enter serial number

    It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
    Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip.

Maybe you are looking for

  • Images visible in Safari but not in Firefox

    I am having a problem with something that should be rudimentary in i-web. When I create a new page using a "photos" template everything seems to show up when building the site. When I view the website online everything seems fine in Safari. I can vie

  • How do I multiply an image and animate it in 3d space to create a shape?

    My boss has a small clip he would like me to make. He wants me to take an image (Its just a square image) and have it start in the center of the screen, and as it scales down and moves to one of the bottom corners (I've already got that part done) th

  • I am not able Activating the DSO

    Hi BW guru`s, I have a problem with standard DSO. I have loaded Transactional Data from Flat File (CSV) to Standard DSO. After loading data I have been trying to Activating the DSO, but I could not able to activate. I could able see the data in NEW D

  • Backing Up Your Files

    Could anybody recommend an application that I can use on my MacBook Pro to manage the regular back up of my files (photos, music, documents etc). I have an external harddrive that I connect and have manually copied the files to be backed up over, but

  • Photoshop CS and Leopard

    I've read contradictory reports about CS and Leopard. I know Adobe wasn't going to do anything to improve compatibility, but there could have been issues with earlier versions of Leopard. So I'd like to bring this question up again. I gather that CS