Update from Windows 8.0 to windows 8.1

I have a Toshiba Satellite C55-A Laptop that came with Windows 8.0 installed at purchase after taking a update to Windows 8.1 the DVD drive now isn't recognized any more. I've uninstalled the dvd driver and reinstalled them and my dvd drive still
doesn't work and my laptop is only 6 months old.

A simple test to determine if it is a driver issue or a faulty DVD drive (yes it can be bad at 6 months old, I have seen them bad out of the box) would be to use a Windows install disk and see if the machine will boot from the DVD. You may have to hold down
one of the function keys to access the boot menu. Refer to your laptops owners manual on how to boot from the DVD drive. Alternatively you can try tapping the F1 through F12 keys until you access the boot menu.
If the drive boots the disk then chances are the drive is OK and your problem is some sort of driver compatibility issues or the resources for the drive are not allocated correctly in the operating system. If the drive does not boot the disk, you have a
bad drive.
fr0stsp1re

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    My doubt in this regard is, While installing will is asks for product key or not.?
    And whether the preinstalled apps like office13 McAfee will remain or removed from system..?

    Hi,
    If your PC is running Windows 8 or Windows RT, it's free to update to
    Windows 8.1 or Windows RT 8.1. And unlike previous updates to Windows, you'll get this update from the Windows Store. 
    For more information regarding update to Windows 8.1 from Windows 8 about destop apps/ user accounts and so on, please check:
    Update to Windows 8.1 from Windows 8
    Best regards
    Michael Shao
    TechNet Community Support

  • Windows 8.1 update from Windows 8 single language upgraded to pro

    Hello,
    I have a computer that have windows 8 Single Language installed, i had upgraded to windows 8 pro with a license i´ve bought, i had installed all updates, now windows store shows upgrade to windows 8.1 but this upgrade is for Windows 8 Single Language so
    when i try to install it it shows that it cant be installed, what can i do to make Windows Store show the correct upgrade to windows 8.1 pro?
    thanks

    Hi,
    We need upgrade the Windows 8 single language to Windows 8 pro:
    http://windows.microsoft.com/en-in/windows-8/feature-packs
    http://windows.microsoft.com/en-us/windows-8/add-features-frequently-asked-questions
    After that, update to Windows 8.1 from the Windows store.
    Karen Hu
    TechNet Community Support

  • After update from Windows 8 to 8.1 wifi if off

    Hi!
    I haw Lenovo ideapad s310 with Qualcomm Atheros AR9485WB-EG Wireless Network Adapter
    driver version is (date 10/17/2013 / version 10.0.0.270 from atheros.cz)
    After update my Windows 8 to 8.1 the wifi is turned off and i don't know haw it turn on. 
    Troubleshoot (Windows network diagnostic)  says that rewriting is alright need to use switch on the front side of the computer or use function keys.
    I don't haw any switch and the Fn+F5 don't helps. I tried to install new driver, metered connection is off. 
    I downloaded every update included hidden updates. in bios wifi is on. 
    Please help me!
    Windows Network Diagnostics
    Publisher details
    Issues found
    Wireless capability is turned off
    Wireless capability is turned off
    Not fixed
    Turn on wireless capability
    Completed
    Issues found
    Detection details
    6
    Wireless capability is turned off
    Not fixed
    Turn on wireless capability
    Completed
    Use the switch on the front or side of the computer, or function keys if available, to enable wireless capability on this computer.
    Detection details
    Diagnostics Information (Network Adapter)
    Details about network adapter diagnosis:
    Network adapter Wi-Fi driver information:
    Description . . . . . . . . . . : Qualcomm Atheros AR9485WB-EG Wireless Network Adapter
    Manufacturer . . . . . . . . . : Qualcomm Atheros Communications Inc.
    Provider . . . . . . . . . . . : Qualcomm Atheros Communications Inc.
    Version . . . . . . . . . . . : 10.0.0.263
    Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem7.inf
    Inf File Date . . . . . . . . . : Wednesday, August 28, 2013 10:42:14 PM
    Section Name . . . . . . . . . : ATHR_DEV_OS61_321817AA.ndi
    Hardware ID . . . . . . . . . . : pci\ven_168c&dev_0032&subsys_321817aa
    Instance Status Flags . . . . . : 0x180200a
    Device Manager Status Code . . : 0
    IfType . . . . . . . . . . . . : 71
    Physical Media Type . . . . . . : 9
    Diagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:
    Information for connection being diagnosed
    Interface GUID: 6fee7b25-a949-4130-b9d8-50822299fa37
    Interface name: Qualcomm Atheros AR9485WB-EG Wireless Network Adapter
    Interface type: Native WiFi
    Connection incident diagnosed
    List of visible access point(s): 0 item(s) total, 0 item(s) displayed
    Connection History
    Information for Auto Configuration ID 1
    List of visible networks: 0 item(s) total, 0 item(s) displayed
    List of preferred networks: 0 item(s)
    Diagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:
    For complete information about this session see the wireless connectivity information event.
    Helper Class: Auto Configuration
    Initialize status: Success
    Information for connection being diagnosed
    Interface GUID: 6fee7b25-a949-4130-b9d8-50822299fa37
    Interface name: Qualcomm Atheros AR9485WB-EG Wireless Network Adapter
    Interface type: Native WiFi
    Result of diagnosis: Problem found
    Root cause:
    Wireless capability is turned off
    Detailed root cause:
    Radio is off (HW switch)
    Repair option:
    Turn on wireless capability
    Use the switch on the front or side of the computer, or function keys if available, to enable wireless capability on this computer.
    Computer Name:Windows Version:Architecture:Time:
    Collection information
    IDEA-PC
    6.3
    x64
    Friday, February 7, 2014 5:49:33 AM
    Package Versionublisher:
    Windows Network Diagnostics
    Detects problems with network connectivity.
    1.0
    Microsoft Windows
    I tried to intall new driver, 

    aleksus_the_one wrote:
    Any news? Have the same problem in both Win8.1 and Win7
    I bought the S510P couple of weeks ago and have the same problem. But I bought laptop already with win 8.1.
    Many things I tried to do, nothing helped that's why I use my phone as a modem
    P.S. Excuse my english please, I'm not native speaker.

  • How to create recovery disk for windows 8.1 after update from windows 8.

    My laptop came with windows 8 and i have recovery discs for windows 8.
    Now i've updated to windows 8.1, so i want to creat recovery discs for windows 8.1.
     So in future when i use recovery discs i dont have to download windows 8.1 again.
    Please tell me if there is any way to do this.....

    As colakid posted, in Windows 8 the ability to create a recovery CD/DVD has gone. Your options are to:
    create a recovery USB; or
    create a recovery image.
    Recovery USB
    Colakid's post talks you through how to make a recovery USB: from control panel, choose Recovery, then Create a Recovery Drive, and follow the prompts.
    However, the 'recovery USB' can be a bit misleading. When the wizard starts, there is an option to 'copy the recovery partition from the PC to the recovery drive'. If you do not check this option, you will still need installation media to reset your PC.
    Since you have upgraded from Windows 8 to Windows 8.1, you will probably not be able to check this option, as it will be greyed out (like it is in the picture in Colakid's post).
    If you go ahead and create the USB anyway, you will be able to boot to it, but you won't be able to reinstall Windows unless you have the installation media (or possibly a system image, though I haven't tried that).
    Recovery image
    The recovery image is an image of your computer that Windows will use when you select the 'refresh my pc' option. You can create a recovery image using the recimg.exe tool.
    First, open an elevated command prompt (type cmd and press Ctrl + Shift + Enter).
    Next, create the recovery image by typing:
    recimg /createimage [path]
    Where [path] is the folder you want the image in, eg C:\Recovery. You cannot set the file name - it will always be called CustomRefresh.wim.
    Let it run its course. When it's done, you can check that it is the current recovery image by typing
    recimg /showcurrent
    It's important to keep in mind what a recovery image contains. It will have your Windows system files (in their current state), and the desktop apps you have installed (so it makes sense to do this after a fresh install of Windows). It will
    not backup any Metro apps or user files, because these are not deleted during a system refresh. If you want a complete backup of everything on your computer the way it is now, you should make take a complete system image (which
    can be done from the File History settings in control panel - at the bottom left there will be a 'System Backup Image' option - or you can do it using any other backup software like Ghost or Acronis).
    In my case, I created the recover image straight after upgrading to Windows and it was about 6 GB.
    Prepare/Create and register an recovery partition, so the option Copy the Recovery Partition becomes available in the recovery drive UI  application.
    In elevated command run> RECIMG -CREATEIMAGE C:\REFRESHIMAGE< 
    This will create a new custom.wim in a folder Refreshimage.
    Now lets get ready to register the path of the image, so our create recovery drive option(COPY THE RECOVERY PARTITION FROM THE PC TO THE RECOVERY DRIVE) becomes available.
    >  In the folder you created there will be a> custom.wim<
    change it to>INSTALL.wim<
    > Create a folder In Cd/directory using Elevated command> mkdir c:\Win8.1-Recovery,>
    Win81-Recovery<.
    > Copy the  INSTALL.WIM. Put in the Win81-recovery folder created.
    > Run in elevated commad>REAGENTC /SetOSImage /Path C:\Win81-Recovery\INSTALL.WIM /Index 1<
    Do not copy the arrows if using copy and paste, that is my way of pointing out lines of code
    Information provided by the link below, thanks Keith. I simplified the process for easy following and added my own tweak from trial and error for the install.
    blogs.technet.com/b/keithmayer/a···ive.aspx

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