UPDATE GONE BAD! I ran the new update and my phone only has a picture of a USB and the I Tunes Music note? I plug it in and it says I must restore to the original setting losing everything? Is there hope?
Can anyone help me get my phone working and retain my data? I Ran the latest I Tunes update (6.0)and my phone (3GS) froze on the USB Itunes screen and my computer I Tunes says I must restore to factory settings losing all data?
Yes I had the same problem with my iPhone 4. What I did was connected my phone to my computer. itunes popes up and said that they have discovered a iphone in recovery mode. it asked if i wanted to update and restore. I clicked yes and it download the ios6 update on iTunes on my computer and then did the update on my phone through that. I got the same message and I thought that I would lose everything too, but I did not.
Similar Messages
-
i just updated my iphone to the latest update and my phone now has a picture of the connection cable with an arrow pointing to itunes. I plug it in and connect to itunes and nothing happens. HELP.
Hello JBH 1162
Check out the articles below to get your iPhone to show up in iTunes so it can be restored. Start with the first one to see if you can make any change to show up in iTunes and if it does not, then pick either the second or third article for the type of computer that you have.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G. -
I have an eight (8) GB iPhone 3G, but when on iTunes on my Mac, it says my phone only has 6.9 GB of space total. I just want to know why this is, and if I am able to get a new phone because of malfunction. Thanks!
You don't have a malfunction. Read this: How Mac OS X and iOS report storage capacity, http://support.apple.com/kb/TS2419
-
I started to download the new software and had to stop halfway. I started to finish it later this evening and then while it was doing that it went to a black screen saying to connect to itunes. What do I do?
Is your device recognized by your computer? If yes, copy the pictures and videos as shown in this article:
Copying personal photos and videos from iPhone, iPad, or iPod touch to your computer
If it is not recognized, try this first: iOS: Device not recognized in iTunes for Windows
Disable autosync in iTunes, right click on it in the device list and choose "transfer purchases" to copy apps and other media bought in iTunes to your new library.
Do the same again and choose "backup", to create a manual backup without syncing.
Since your device will be erased due to the new iTunes library during the first sync, you can use this backup afterwards to restore your settings and data.
Set up at least one contact and event on your computer before you start, to be able to merge calendars and contacts. -
I cant figure out how to fix my phone. Ive tried all the suggestions from other questions however all I get is a blank screen with a white apple. Its been that way for over 30 mins. I need some advice please.
Is the battery drained after it shuts itself off?
Did you already try to set it up as new device?
How to back up your data and set up as a new device -
I have a new pc windows 7 and when i plug in my ipod it says it must erase all the data to sync. How do i get the music from my ipod to my new computer. The old computer is trashed and files are not available, songs are only on ipod.
One of the reasons why including your iTunes library with your computer's backup is a good idea. Use this link for future reference in this regard.
http://support.apple.com/kb/HT1751
iTunes includes an option to transfer iTunes content that was purchased/downloaded from the iTunes store from an iPod, iPad, and iPhone, but this is for iTunes content that was purchased/downloaded from the iTunes store only.
First you need to authorize your new computer with your iTunes account with iTunes if you haven't already done so.
With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone. -
Every time i connect my iphone to itunes and trying to do a backup or get the new update it says i have to restore my iphone. and then that doesnt work, i tried to reinstall itunes but it doesnt work. i get this all the time. fix it please.
iTunes states " There's a problem with your Iphone, please contact apple service center " Also i took my iphone to a local service man and he told me the IMEI code has been corrupted and there's nothing that can be done about it. Please help, if you have any solution.
Thank you -
I updated my iPhone with the new update..and then it turned off...instead of turning back on it tells me to plug it into iTunes..and when I do iTunes tells me that my phone is in recovery mode and needs to be restored..is there anything I can do without restoring it?
Same thing happened here ~ tech guy at a local authorized Apple repair store said it had something to do with improper backup from which the restore would be made. Still have a phone that asks to be connected to Itunes but won't do anything else . . . frustrated.
-
Having problems with ipad mini and Siri. Works sporadically, will work once and then the second time not. Worked all the time with the original Mailbox app. Then started doing the same thing when I installed the new update so wondering if it is software?
Hi,
I have the check box on a second Partition but not on the Time Machine one
I forget what I did now to get this called "Recovery HD"
For the rest try https://discussions.apple.com/docs/DOC-4055 User Tip that links to Pondini's work on Time Machine.
10:17 pm Friday; May 2, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
I backed up my Iphone to itunes so i can do the new Update to IOs 7 and so now that i updated it i want to backup and restore and its not working, Please help!
An iPhone backup to a computer via iTunes stores the photos in a backup file that is only meant to be be used if needed to restore back to the phone. There is 3rd party "extractor" software available but otherwise the photos are not directly viewable.
The backup via iTunes was a good idea and your Camera Roll photos should be there and should be able to be restored to your new phone. However if it was me I wouldn't rely on that alone. I would also import the photos to a computer where you can see and verify that you have a copy. That is a good idea at any time (not just when you know you might need it). Any phone can be lost, broken, suffer hardware issues, etc at any time and lose all data on it. Following is a link with information on how to import the photos to a computer: Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support -
I download the new update for my iPod on my pc but now it's stuck on the recovery mode! No jailbreak. I don't want to restore it because I'll loose all of my photos... HELP
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
A few of my playlists are gone on my Mac with the new update does anyone know how to get them back?
a few of my playlists are gone on my Mac itunes library with the new update does anyone know how to get them back? I'm so frustrated! Any ideas?
See also:
*http://kb.mozillazine.org/Lost_bookmarks
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox -
With the new update has gone the option to blend the edges of the images. An indispensable tool
With the new update has gone the option to blend the edges of the images. An indispensable tool.
Ibán,
Apply the Picture Frame effect in Pages V4, then paste into Pages V5.
It's inconvenient, but then many things are in Pages V5.
J. -
trying to do the new update. it said runtime error`` and now my itunes is empty on my computer, where/how do I get my music and playlists back?
See Empty/corrupt library after upgrade/crash.
tt2 -
You want to downgrade because the new updates won't work? Read this.
First of all, I'm not any kind of techie person, I just have gone through this horrible experience of not being able to get into the itunes store at all after downloading the last 2 updates (7.4.2.4 and 7.4.3.1). Once I downgraded to 7.3.2.6 I was back in the itunes store downloading whatever I wanted. But, it was not all fun & games - the library file wouldn't work with the older version of itunes, and I lost all my playlists and had to reimport all my music. The second time I downgraded I did figure out how to save the playlists, but I still haven't figured out how to restore the itunes library file. If anyone has ideas about that feel free to post here.
I consider this a last resort if you really need to get into the store. Hopefully you have already tried other suggestions in other forums. If you do decide to try this, you should read everything first to see what you're getting into. Also, if you just bought a new ipod, it probably won't work with the older version. You should keep calling the apple support phone #.
The process isn't that much harder than installing an new version, although you need to uninstall 7.4.x first. *If you decide to try this I highly suggest you do a backup to disk first just in case.* Uninstalling itunes doesn't delete any of your music files, but it never hurts to have a backup. Go to File>Backup to disc.
By the way, this is assuming you're on Windows XP.
First get ready:
1. Go to File>Export Library. Save this file somewhere in your My Documents Folder, not the iTunes folder.
2. Export each playlist you have individually by right clicking on the playlist and selecting Export songlist. Save these text files in the same folder as #1.
3. Now, download the version of iTunes you want from oldapps.com/itunes.htm. I used 7.3.2 and it worked fine.
4. While that's downloading start uninstalling iTunes under Control Panel>Add or Remove Programs. Remove Apple Mobile Device Support, Apple Software Update, iTunes and QuickTime. Don't restart until all 4 are removed. (Optional, also run CCleaner - click the 'issues' button. This gets rid of a lot of little files that don't get removed in this process, but it's a little intimidating if you're not a techie person.)
5. Now restart. After you're back up, click on the iTunes setup file you just downloaded. After it installs, when you open iTunes the first time, you'll probably see this error: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." When you click ok the box closes & iTunes doesn't open.
Go into your iTunes folder (usually in your My Music folder) and remove this file - it will show up as iTunes Library.itl or maybe just iTunes Library. You could just delete it because you already have a backup from step #1. The other file, also called iTunes Library, is an .xml file that you can delete if you want.
6. Open iTunes - it will look totally blank w/ no files. Don't panic! Go to File>Import and try to import the library you made way back in step #1. I'm sorry to say it might not work. If it doesn't, the next thing to try is to import an older version of the library file, which will be in the "Previous iTunes Libraries" folder inside the iTunes folder. This also didn't work for me. So....
7. If you couldn't get the library file to open, you need to add your music back in. I just went to File>Add Folder to Library and added my My Music folder. You could also try doing it from backup discs but that takes a long time; in either case, if you have a lot of music this will take awhile. Just let iTunes do it's thing.
8. Now you can go to File>Import and select the playlists you created in step #1. This did work for me when I went from 7.4.3.1 back to 7.3.2.6.
You should be good to go! I hope this helps some people. If you have any questions you can post them, but I can't promise that I will have answers.
meeshalaHi - it sounds like you still need to move the library file, which is in step 5 of my original post; this is assuming you exported your library before you went back to 7.3 - if you didn't do that, don't delete anything yet - just try moving the itunes library.itl file onto your desktop:
"5. Now restart. After you're back up, click on the iTunes setup file you just downloaded. After it installs, when you open iTunes the first time, you'll probably see this error: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." When you click ok the box closes & iTunes doesn't open.
"Go into your iTunes folder (usually in your My Music folder) and remove this file - it will show up as iTunes Library.itl or maybe just iTunes Library. You could just delete it because you already have a backup from step #1. The other file, also called iTunes Library, is an .xml file that you can delete if you want (actually, just leave the .xml file where it is).
"6. Open iTunes - it will look totally blank w/ no files. Don't panic! Go to File>Import and try to import the library you made way back in step #1."
Since I wrote that I've gone back and forth a couple of times, and importing the backup library file should work. If for some reason you didn't export your library, you can try importing the iTunes Music Library.xml file in your iTunes folder. It takes a really long time but this does also work.
If you were having the same 11333 error that I was, I was finally able to get into the iTunes store with 7.4.3 after installing certificate revocations lists as described on this page: http://docs.info.apple.com/article.html?artnum=306628
I think that's helped a lot of people - have you tried that? Of course, to do that you would have to reinstall the newer version to try it.
Please post again if you are still having problems with the library, but I think you should be ok!
Maybe you are looking for
-
Did You Know: AirDrop with iOS 7
Did you know that now with iOS7 on your iPhone 5 and above, iPad 4, iPad Mini and iPod Touch 5th gen that you can AirDrop your photos and documents? You simply just need to turn on Bluetooth AND WiFi in your settings. No Wifi connectivity or bluetoo
-
REP-1401:'cf_1formula': Fatal PL/SQL error occured, ORA-01403: no data fou
hi, my report is giving error REP-1401:'cf_1formula': Fatal PL/SQL error occured, ORA-01403: no data found There are two table emp1 and emp2 created from employees table from HR schema I have deleted some records from table emp2 where department id i
-
How to fix the column width in a table in htmlb tableview control
HI Experts, I have an issue with my htmlb table view controller. I have created a custom iView with a htmlb table view control and placed it in quick navigation window. When data in columns exceeds, I am getting horizontal scroll bar and column,table
-
How to update a particular field in a form.
Hi Guys, I just want to know how to update a paricular field in a form. I want to upadate a field in a view BOM_RESOURCES_V for that i've a procedure called process_rtg. now i want to know how to use that procedure.
-
SCCM 2012 Distribution Point Issue
Dear Team, Hi, we deploy another Distribution point on other server on same subnet/LAN. but it show errors and progress run daily but not successful. durranifaisal