Update has erased all my songs! How do I retrieve?

While using iTunes to add songs to my ipod, I was told there was an update ready to install and I chose to update it. I followed the steps which included connecting it to the mains to finish the update. However, afterwards my contents (all music files) were gone. It had said contents would only be erased if you chose restore. I am certain I chose update and therefore according to ipod support, my contents shouldn't have been affected. What has happened and how do I get all my much loved music back? Please help!

If only it were that easy. These songs aren't in my iTunes Library. My friend in Australia spent 4 days putting them on my iPod and now by clicking yes to update, I 've lost them!Distresseed, If anyone can offer an insight, please!

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My ipod shuffle is connected to another library that is no longer in use. How can I connect it to my library on my computer without erasing all the songs it presently has?

My son downloaded songs onto my ipod shuffle from his friend's computer but I have no access to that computer. When I try to connect to my library from my computer I get a message saying that in order to sync w/my library I have to erase all content. Is there any other way to connect this shuffle w/out erasing all these songs?

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My old computer crashed and i just purchased a new laptop. How do i get my library on my new computer without erasing all the songs on my ipod?

?

damfam9 wrote:
My old computer crashed and i just purchased a new laptop. How do i get my library on my new computer without erasing all the songs on my ipod?
If ALL your music is on the iPod and it's ALL iTunes purchased content, you log into iTunes with your account on th enew machine and reverse sycn the music back.
If the music is from cd's and other sources (not iTunes files) then ask over at iLounge what third party solution currently works. (can't recommond it here)
I have some HUGE instructions here how to get your music off the old comptuer too:
Recovery options:
A: If Windows isn't booting:
You need to boot the computer from a "recovery disk or USB" that has a operating system on it and a graphical user interface to transfer files from your boot drive to a external drive.
I suggest using the Easy USB Installer to install Ubuntu 10.10 onto a 2-4 GB USB key.
http://www.pendrivelinux.com/universal-usb-installer-easy-as-1-2-3/
or
burn a ISO of Ubuntu 10.10 or PartedMagic to a cd-r with ImgBurn or Win 7 right click and burn
You can use Disk Utility in OS X to select the ISO and burn to cd/dvd as well.
Once you have it installed, consult this page for your BIOS boot key to hold to get into the BIOS.
http://pcsupport.about.com/od/fixtheproblem/a/biosaccess_pc.htm
Plug the USB into the back (if possible) of the computer, connect the external drive and enter the BIOS, set the USB (or CD) as first boot and SAVE.
Boot off the USB/CD and "Try Ubuntu/Run from disk" DON'T INSTALL. (Parted Magic loads into RAM and ejects CD)
Once in, go under the menu Places > Computer and transfer your files to the external drive just like you would in Windows, drag and drop.
(If using Parted Magic double click on the Mount Drive left icon twice, use the two GUI windows to transfer files to external drive, unmount drives, log out/quit in the lower left corner menu option)
B: If the computer hardware isn't working, but the drive might still work:
You'll have to remove the power cord and manually extract the hard drive. This might result in some damage.
There is a powered IDE/SATA to USB adapter for sale online for $20 that you can take that internal hard drive and use it like a external drive to access your files from another Windows machine.
C: If your iTunes content is deleted...
It might be recoverable if it hasn't been overwritten yet by fresh data. Undelete software works by reading the 1's and 0's of the files themselves, not what the OS says.
You need to use undelete software pre-installed before the iTunes content was deleted, or while on a bootable cd/USB and a external drive to transfer the recovered files.
You can also install undelete type software on a new machine and USE STEP B above to "undelete" the files and recover them directly to the new computer.
You can't install undelete software or recover files to the same drive your attempting to recover from or it overwrites the deleted data.
D: If the hard drive doesn't work and...
The data isn't worth spending $2000-$3000 in a ATTEMPT at platter dissection recovery, then your finished
If the data on the drive was encrypted, data recovery efforts may be futile, unless it's a encypted file and you transfer it successfuly and have the password to de-crypt it.
E: If you have a "iDevice" with any content
It can be synced back into iTunes, check at iLounge what third party software works reliably now and for your version.
(Once you log into your iTunes account, you can sync ONLY iTunes purchased content back from a iDevice)
Third party software can recover just about all the items on a iDevice, regardless of it's origin. (can't recommend such software here)
F: If any of the above is too hard, or the data is of "critical importance"
Then seek professional computer or forensic level recovery services.
Get help from someone who has done this sort of thing repeatly and can almost guaranty 100% results.
There is Linux software that can "rip" all data off a iOS device if that level of attention is needed, seek a professional service.
Hope this helps in your data recovery efforts.
Please, backup your data, it's the only thing us IT professionals can't recover.

I updates my iPod before syncing it and lost all my song how can I see what song i lost?

I updated my iPod before syncing it and lost all my songs how can I see what songs I lost?

From your backup that is in iTunes or in iCloud or resync them from your computer.

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hey,
i've had my ipod since december, i had to restart my computer and after installin everythin back i'm having the same problem ! i'm currently trying to upload the songs for the fourth time, cause this morning when i tried to reset it wouldn't even let me ...
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The easiest way to erase all songs from your iPod shuffle would be to restore it to factory settings. Use the steps in this article to to so -
Restoring iPod shuffle to factory settings - Apple Support
Thanks for using Apple Support Communities.
Be well,
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I have my ipod shuffle plugged into a diffrent computer associated with it for ittunes, but i cant figure out how to maually manage my music without erasing all the songs already on my ipod shuffle... so how do i do that?

I have my ipod shuffle plugged into a diffrent computer associated with it for ittunes, but i cant figure out how to maually manage my music without erasing all the songs already on my ipod shuffle... so how do i do that? I've done it before with my old ipod before it broke. I really need help with this!

I have my ipod shuffle plugged into a diffrent computer associated with it for ittunes, but i cant figure out how to maually manage my music without erasing all the songs already on my ipod shuffle... so how do i do that? I've done it before with my old ipod before it broke. I really need help with this!

Ipod updating and deleting all my songs

hi
i have a ipod 30gb video now i have had it for a while now 2 months or so it recently asked me if i wanted to update my ipod i said no since i heard it would delete all my songs so one day i plug in my ipod and it just updates it and deletes all my songs without asking me or anything has anyone else had this happen? I think a couple of thigns are wrong with this. First of all surely there is a way to update it without deleting all your music
itunes should ask you about the update and inform you that the update will delete all your songs
i know i probably should have kept a backup of my music but i didnt expect it to just delete all my music without asking i dont have much disk space i so deleted my music when i put it on my ipod so has anyone else had something like this happen?

Your post is a little confusing, assuming that you use the word "update" as in update the software and not update the songs.
Updating the iPod software does not delete the contents. The iPod software cannot be updated without you first running the iPod updater and clicking on "update". I does not do it itself.
How do you transfer songs from iTunes to the iPod? Automatically or manually?

IPHONE IS NOT CHARGING!!!!!!!! Erased all my songs

iv had my iphone hooked up to the comp and there is about 10% of battery.. iv had it hooked up since 8;00 and now its 11;00. and on top of that it erased all my songs...whats going on.. and oh yea on the itunes sidebar where it says devices it shows that i have my iphone hooked up. what should i do???

Are you connected to a USB port on your computer - not connected to a USB hub or to an available USB port on your keyboard or monitor?
Do you have your computer set to sleep after a period of inactivity? If so, the iPhone will not be charged when your computer goes to sleep.
Not sure how your songs were erased unless you synced but since all songs transferred to your iPhone should be available in your iTunes library, these can be re-transferred to your iPhone by syncing.
I would sync to update your iPhone's backup file if needed and then try a Restore - selecting Restore from your iPhone's backup.

I have the iPhone 5 and have with 6.0.1 software version. Although I had them when I moved from iPhone 4 to the 5, the latest update has most of my songs on the phone listed in grey (over 95% of them) and I can't play them. They are still listed though.

I have the iPhone 5 and have with 6.0.1 software version. Although I had them when I moved from iPhone 4 to the 5 (could play them), the latest update has most of my songs on the phone listed in grey (over 95% of them) and I can't play them. They are still listed in the iTunes library. When I look in the Summary for the iPhone, it shows Audio as only .16 GB - I have over 5 GB of songs, so what gives?
P.S. When I look at my Playlists most of the songs are greyed out. However, at the bottom of the list there is a cloud icon with a downward facing arrow. When I click on it each song starts to "load" and after a few minutes I have the songs back on in the list. I have to do this to all my playlists (I had over 100) in order to get access to all my songs. Then I did a sync and it happened again!
I use iCloud for documents and some other things (calendar, contact, etc.) but am not aware that I have anything music-wise in the cloud. Any thougnts?

You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

I bought a new laptop and can access my itunes library but when i try to add purchased playlist songs to my ipod message appears asking if I'm ok with erasing all other songs on the ipod. Help needed.

I bought a new laptop and can access my itunes library but when i try to add purchased playlist songs to my ipod message appears asking if I'm ok with erasing all other songs on the ipod. How do I add purchased playlist to ipod without erasing existing ipod playlists?

cujoftw wrote:
wow ... I get a headache just trying to read what you just said. I went and read how to migrate my library and found that you can only migrate purchased media.
No, you can easily migrate your entire library from one working compter to another.
If you fail to backup or migrate your library and find yourself with nothing but a new empty computer and a device full of content iTunes is designed to only recover the iTunes purchased content, however third party tools can help recover everything if needed.
tt2

TS1967 My computer failed and the main drive had to be formatted but all my music was on a separate internal hard drive. So I downloaded the latest iTunes , problem is it has found all my songs but seems to not recognize half of the album data, half of th

My computer failed and the main drive had to be formatted but all my music was on a separate internal hard drive. So I downloaded the latest iTunes , problem is it has found all my songs but seems to not recognize half of the album data, half of the artists, all of the dates and all ratings data.
I had a large part of it backed up on DVD's but it does not want to recognise them either?
Any tips?

Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David

Finally got round to buying an iPhone 4, really excellent to start with. The sharing of music from my Mac Mini was excellent. ios6 update has ruined all that! The artist view miss's out most of my music and the sharing sometimes doesn't work at all!

Finally got round to buying an iPhone 4, really excellent to start with. The sharing of music from my Mac Mini was excellent. ios6 update has ruined all that! The artist view miss's out most of my music and the sharing sometimes doesn't work at all!
How do I get this feature working again? I am reluctant to move to iTunes 10.7 because I don't trust Apple at the moment.

My suggestion:
1) Always using MAC AIR with the power plug in.
2)Don' let the power level of battory fall under 30% percentage.
3)If the MAC can't be recharged now, just let it be with power plugged, WAIT...

Update has erased all my songs! How do I retrieve?

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