Update hung up on "Contacting the iPhone update server

I got a message that my 5S needs an OS update, so I plugged into iTunes on my PC.  For an hour, the update has been hung up on "Contacting the iPhone update server."  What gives?

Hello dj003,
Welcome to the Apple Support Communities!
I understand that your iTunes is stalling when it attempts to contact the iPhone update server. In this situation I would recommend reading over and working through the troubleshooting steps outlined in the attached article. 
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server - Apple Support
Best regards,
Joe

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