Update Illustrator CC - Error (49)

I am able to update other CC programs but when I try to update Illustrator CC - I get the following error: Download error. Press Retry to try again or contact customer support.(49).

Hi BrittGrace,
Please refer the thread: http://forums.adobe.com/message/5109299#5109299#5109299 where similar issues has been discussed. If this does not work then you may try applying updates manually from the below mentioned link:
Win: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
Mac: http://prodesigntools.com/adobe-cc-updates-direct-links-mac.html
Note: Kindly follow the very important instructions before download.
Regards,
Romit Sinha

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      Type: 0, Volume Order: 1, Media Name: InDesignCS6-AdobeUpdate
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    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: InDesignCS6-AdobeUpdate
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    Updating media info for: {95BC6218-EBCD-11E1-9FC4-60F88AAC8644}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: InDesignCS6-AdobeUpdate
      Path: /Users/jryans/Library/Caches/Adobe/AAMUpdater/AdobeInDesignCS6-8.0/8.0.1.406/InDesignCS6- AdobeUpdate/payloads/AdobeInDesign8AppLang-nl_NL-220812015016/AdobeInDesign8AppLang-nl_NL- 220812015016.dmg
    Updating media info for: {9A1D45CE-EBCE-11E1-9D05-3A228BAC8644}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: InDesignCS6-AdobeUpdate
      Path: /Users/jryans/Library/Caches/Adobe/AAMUpdater/AdobeInDesignCS6-8.0/8.0.1.406/InDesignCS6- AdobeUpdate/payloads/AdobeInDesign8AppBase-mul-220812015950/AdobeInDesign8AppBase-mul-2208 12015950.dmg
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    Ignoring original data since install source is local
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    Updating media info for: {B16842A2-EBCD-11E1-9A00-FAFC8AAC8644}
    Ignoring original data since install source is local
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    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: InDesignCS6-AdobeUpdate
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    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: InDesignCS6-AdobeUpdate
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      Type: 0, Volume Order: 1, Media Name: InDesignCS6-AdobeUpdate
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      Path: /Users/jryans/Library/Caches/Adobe/AAMUpdater/AdobeInDesignCS6-8.0/8.0.1.406/InDesignCS6- AdobeUpdate/payloads/AdobeInDesign8AppLang-ru_RU-220812015241/AdobeInDesign8AppLang-ru_RU- 220812015241.dmg
    --------------------  END  - Updating Media Sources -  END  --------------------
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    {83463106-DD1C-4FE5-A61C-DF6715472AD4} Adobe Extension Manager CS6
    {8467887D-92F1-435C-B387-A7551B88EC70} Adobe NPS Panel
    {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5
    {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core
    {97BA0109-F6BE-4F50-8904-C19442D7216E} Adobe Bridge CS6
    {9FC6805B-9FD9-410A-A620-51D58644999D} Camera Profiles Installer_7.1_AdobeCameraRawProfile7.0All
    {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1} AdobeTypeSupport CS6
    {A9E40F78-E54D-494F-94A9-5D502F8DD1E1} Adobe WinSoft Linguistics Plugin CS6
    {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp
    {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core
    {AC76BA86-1033-F400-7760-000000000005} Acrobat X Pro
    {AC85D480-BE25-4B01-84BE-E8A5932E39DB} Adobe Hunspell Linguistics Plugin CS6
    {B5BC75FC-908D-4E1E-A1EE-09A3FDBBEC77} AdobeIdeaPluginCS6-loc
    {B67ED9AA-F372-40CC-89AB-F5D8FBF56CD4} Adobe Illustrator CS6 Support
    {B98E0DCB-1A75-4394-9813-3A114AA3891D} Adobe Mini Bridge CS6
    {BAA50E10-F61C-11E0-AC88-C17AEB9B6A79} Adobe Toolhints CS6
    {BB5AB971-EC87-4563-B070-4396AFE93414} Acrobat Professional
    {BB66788C-4C4F-4EB0-B146-9178857DE287} AdobeColorNA CS6
    {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6
    {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6
    {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Media Encoder CS6
    {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7
    {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation
    {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport
    {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro
    {E51F8824-78E8-11E1-AD81-3C805723D190} Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_US
    {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85} AdobeCMaps CS6
    {E9C77AF1-5C15-4C59-BA6F-88CB319EE9C8} Adobe CSXS Infrastructure CS6_3.0.2_AdobeCSXSInfrastructure3-mul
    {EB2A8CD4-B247-4810-A294-E3DB8EDC6060} Adobe CSXS Extensions CS6
    {ED027C6A-DE62-4BD2-BD00-3CF183A6BDAD} Adobe Photoshop CS6 Core_13.0.1_AdobePhotoshop13-Core
    {FA148573-E0E5-400F-8978-D95410035F18} Photoshop Camera Raw 7_7.1_AdobeCameraRaw7.0All
    [       0] Thu Sep 27 16:04:30 2012  INFO
    ______ Verify Dependency Subscribers ______
    [       0] Thu Sep 27 16:04:30 2012 ERROR
    DW023: The extension payload: {05DDE640-EBCC-11E1-8A98-35B78AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-en_IL 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_IL
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {07BB5D70-EBCD-11E1-B49F-0FE18AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-hu_HU 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-hu_HU
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {09929A90-EBCE-11E1-AC69-F00A8BAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-sv_SE 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-sv_SE
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {2495EBF4-EBCD-11E1-A7C8-AEE58AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-it_IT 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-it_IT
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {24DDC164-EBCC-11E1-962D-DDBB8AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-fr_MA 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-fr_MA
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {255D1016-EBCE-11E1-8C5B-970F8BAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-tr_TR 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-tr_TR
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {408ED52E-EBCC-11E1-AFB4-84C08AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-en_GB 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_GB
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {41164F6C-EBCD-11E1-88CB-54EA8AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-ja_JP 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-ja_JP
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {42EC21C6-EBCE-11E1-AE4B-3A148BAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-uk_UA 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-uk_UA
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {5CF79D62-EBCD-11E1-833A-07EF8AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-ko_KR 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-ko_KR
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {60323BF8-EBCE-11E1-BC1D-D6188BAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-zh_CN 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-zh_CN
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {78CEC222-EBCD-11E1-B799-B9F38AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-nb_NO 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-nb_NO
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {7A081202-EBCC-11E1-A2E4-DBC98AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-es_ES 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-es_ES
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {7D33794C-EBCE-11E1-B7F0-881D8BAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-zh_TW 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-zh_TW
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {90E58E06-EBCB-11E1-8CE3-C3068AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-cs_CZ 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-cs_CZ
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {959D400A-EBCC-11E1-BB1C-74CE8AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-es_MX 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-es_MX
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {95BC6218-EBCD-11E1-9FC4-60F88AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-nl_NL 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-nl_NL
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {B02F5558-EBCB-11E1-A2C2-4EA98AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-da_DK 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-da_DK
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {B16842A2-EBCD-11E1-9A00-FAFC8AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-pl_PL 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-pl_PL
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {B2A19462-EBCC-11E1-9FF3-1AD38AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-fi_FI 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-fi_FI
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {CC5435AA-EBCB-11E1-9C3D-F4AD8AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-de_DE 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-de_DE
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {CF2830AA-EBCC-11E1-9DB7-C0D78AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-fr_CA 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-fr_CA
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {CF8AE050-EBCD-11E1-B36C-A0018BAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-pt_BR 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-pt_BR
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {EA0D10DA-EBCB-11E1-A012-9BB28AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-en_AE 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_AE
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {EBE8085A-EBCC-11E1-9109-67DC8AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-fr_FR 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-fr_FR
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    DW023: The extension payload: {ECD40F7E-EBCD-11E1-BFD1-48068BAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-ru_RU 8.0.1.406 requires a parent with following specification:
              Family: InDesign
              ProductName: Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-ru_RU
              MinVersion: 0.0.0.0
              This parent relationship is not satisfied, because this payload is not present in this session.
              This payload will be ignored in this session.
    [       0] Thu Sep 27 16:04:30 2012 DEBUG
    ______ Checking payloads upgrade/conflict relationships ______
    Checking for payloads having same family and product names but different adobe codes
    ______ Checking payloads upgrade/conflict relationships : Passed ______
    Operation order summary:
    When distributing payloads across media, the following order must be preserved, except that
    adjacent payloads with the same mediaGroup can be re-ordered across media boundaries without introducing
    extraneous media swaps for the user.
    [       0] Thu Sep 27 16:04:30 2012  INFO
    BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
      {1C76F326-EBCF-11E1-A733-32568BAC8644} Adobe InDesign CS6 Application Base Files2_8.0.1.406_AdobeInDesign8AppBase2-mul 8.0.1.406: 0 (0,0)
      {5C8FD9A8-EBCC-11E1-8103-34C58AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-en_US 8.0.1.406: 0 (0,0)
      {9A1D45CE-EBCE-11E1-9D05-3A228BAC8644} Adobe InDesign CS6 Application Base Files_8.0.1.406_AdobeInDesign8AppBase-mul 8.0.1.406: 0 (0,0)
    END Operation order for all session payloads: mediaGroup (requires,satisfies)
    [       0] Thu Sep 27 16:04:30 2012 DEBUG
    :: END TIMER :: [CreatePayloadSession] took 374 milliseconds (0.374 seconds) DTR = 85.5615 KBPS (0.0835561 MBPS)
    [       0] Thu Sep 27 16:04:30 2012  INFO
    Patch {1C76F326-EBCF-11E1-A733-32568BAC8644} Adobe InDesign CS6 Application Base Files2_8.0.1.406_AdobeInDesign8AppBase2-mul 8.0.1.406 can be applied to product {7C895316-78E9-11E1-A476-3E8B5723D190} Adobe InDesign CS6 Application Base Files2 8.0.0.0
    Patch {5C8FD9A8-EBCC-11E1-8103-34C58AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-en_US 8.0.1.406 can be applied to product {E51F8824-78E8-11E1-AD81-3C805723D190} Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_US 8.0.0.0
    Patch {9A1D45CE-EBCE-11E1-9D05-3A228BAC8644} Adobe InDesign CS6 Application Base Files_8.0.1.406_AdobeInDesign8AppBase-mul 8.0.1.406 can be applied to product {327492D4-78EB-11E1-8ABE-84C55623D190} Adobe InDesign CS6 Application Base Files 8.0.0.0
    [       0] Thu Sep 27 16:04:30 2012 DEBUG
    *** Checking patch payload : {1C76F326-EBCF-11E1-A733-32568BAC8644} Adobe InDesign CS6 Application Base Files2_8.0.1.406_AdobeInDesign8AppBase2-mul 8.0.1.406
    installDBPath : /Users/jryans/Library/Caches/Adobe/AAMUpdater/AdobeInDesignCS6-8.0/8.0.1.406/InDesignCS6- AdobeUpdate/payloads/AdobeInDesign8AppBase2-mul-220812020326/Install.db
    Successfully Opened installDB
    Payload is not customized
    Parent AdobeCode : {7C895316-78E9-11E1-A476-3E8B5723D190} Adobe InDesign CS6 Application Base Files2 8.0.0.0
    Parent Installation directory : /Applications
    *** Checking patch payload : {5C8FD9A8-EBCC-11E1-8103-34C58AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-en_US 8.0.1.406
    installDBPath : /Users/jryans/Library/Caches/Adobe/AAMUpdater/AdobeInDesignCS6-8.0/8.0.1.406/InDesignCS6- AdobeUpdate/payloads/AdobeInDesign8AppLang-en_US-220812014130/Install.db
    Successfully Opened installDB
    Payload is not customized
    Parent AdobeCode : {E51F8824-78E8-11E1-AD81-3C805723D190} Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_US 8.0.0.0
    Parent Installation directory : /Applications
    *** Checking patch payload : {9A1D45CE-EBCE-11E1-9D05-3A228BAC8644} Adobe InDesign CS6 Application Base Files_8.0.1.406_AdobeInDesign8AppBase-mul 8.0.1.406
    installDBPath : /Users/jryans/Library/Caches/Adobe/AAMUpdater/AdobeInDesignCS6-8.0/8.0.1.406/InDesignCS6- AdobeUpdate/payloads/AdobeInDesign8AppBase-mul-220812015950/Install.db
    Successfully Opened installDB
    Payload is not customized
    Parent AdobeCode : {327492D4-78EB-11E1-8ABE-84C55623D190} Adobe InDesign CS6 Application Base Files 8.0.0.0
    Parent Installation directory : /Applications
    [       0] Thu Sep 27 16:04:30 2012  INFO
    Overwrite property "extensionsOnly" to: 1
    Overwrite property "mode" to: silent
    Overwrite property "patchesOnly" to: 1
    Overwrite property "workflow" to: updater
    Found payload actions:
    Deciding what installer mode to use...
    [       0] Thu Sep 27 16:04:30 2012 DEBUG
    Requested action "install" for {9A1D45CE-EBCE-11E1-9D05-3A228BAC8644} Adobe InDesign CS6 Application Base Files_8.0.1.406_AdobeInDesign8AppBase-mul 8.0.1.406
    Requested action "install" for {1C76F326-EBCF-11E1-A733-32568BAC8644} Adobe InDesign CS6 Application Base Files2_8.0.1.406_AdobeInDesign8AppBase2-mul 8.0.1.406
    Requested action "install" for {5C8FD9A8-EBCC-11E1-8103-34C58AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-en_US 8.0.1.406
    Using installer mode 0
    ::START TIMER:: [Setting Payload Actions]
    PayloadPolicyInit: BEGIN Updating installstate for payloads
    PayloadPolicyInit: END Updating installstate for payloads
    PayloadPolicyInit: BEGIN Creating policyNodes
    PayloadPolicyInit: END Creating policyNodes
    PayloadPolicyInit: BEGIN Calculating initial graph
    PayloadPolicyNode.ComputeConstraint: Static installMode 0 mode constraint is 0 0, N for {1C76F326-EBCF-11E1-A733-32568BAC8644} Adobe InDesign CS6 Application Base Files2_8.0.1.406_AdobeInDesign8AppBase2-mul 8.0.1.406
    PayloadPolicyNode._SetPayloadAction: install for {1C76F326-EBCF-11E1-A733-32568BAC8644} Adobe InDesign CS6 Application Base Files2_8.0.1.406_AdobeInDesign8AppBase2-mul 8.0.1.406
    PayloadPolicyNode.SetAction: FN->FY for {1C76F326-EBCF-11E1-A733-32568BAC8644} Adobe InDesign CS6 Application Base Files2_8.0.1.406_AdobeInDesign8AppBase2-mul 8.0.1.406
    PayloadPolicyNode.ComputeConstraint: Static installMode 0 mode constraint is 0 0, N for {5C8FD9A8-EBCC-11E1-8103-34C58AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-en_US 8.0.1.406
    PayloadPolicyNode._SetPayloadAction: install for {5C8FD9A8-EBCC-11E1-8103-34C58AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-en_US 8.0.1.406
    PayloadPolicyNode.SetAction: FN->FY for {5C8FD9A8-EBCC-11E1-8103-34C58AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-en_US 8.0.1.406
    PayloadPolicyNode.ComputeConstraint: Static installMode 0 mode constraint is 2 12, Y for {9A1D45CE-EBCE-11E1-9D05-3A228BAC8644} Adobe InDesign CS6 Application Base Files_8.0.1.406_AdobeInDesign8AppBase-mul 8.0.1.406
    PayloadPolicyNode._SetPayloadAction: install for {9A1D45CE-EBCE-11E1-9D05-3A228BAC8644} Adobe InDesign CS6 Application Base Files_8.0.1.406_AdobeInDesign8AppBase-mul 8.0.1.406
    PayloadPolicyNode._SetPayloadAction: install for {9A1D45CE-EBCE-11E1-9D05-3A228BAC8644} Adobe InDesign CS6 Application Base Files_8.0.1.406_AdobeInDesign8AppBase-mul 8.0.1.406
    PayloadPolicyNode.SetAction: IY->IY for {9A1D45CE-EBCE-11E1-9D05-3A228BAC8644} Adobe InDesign CS6 Application Base Files_8.0.1.406_AdobeInDesign8AppBase-mul 8.0.1.406
    PayloadPolicyInit: END Calculating initial graph
    [       0] Thu Sep 27 16:04:30 2012  INFO
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {1C76F326-EBCF-11E1-A733-32568BAC8644} Adobe InDesign CS6 Application Base Files2_8.0.1.406_AdobeInDesign8AppBase2-mul 8.0.1.406 is: false
    Action string for {1C76F326-EBCF-11E1-A733-32568BAC8644} Adobe InDesign CS6 Application Base Files2_8.0.1.406_AdobeInDesign8AppBase2-mul 8.0.1.406  is install
    [       0] Thu Sep 27 16:04:30 2012 DEBUG
    Setting action for {1C76F326-EBCF-11E1-A733-32568BAC8644} Adobe InDesign CS6 Application Base Files2_8.0.1.406_AdobeInDesign8AppBase2-mul 8.0.1.406 per deployment file.
    [       0] Thu Sep 27 16:04:30 2012  INFO
    Value returned on lookup of payload: {5C8FD9A8-EBCC-11E1-8103-34C58AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-en_US 8.0.1.406 is: false
    Action string for {5C8FD9A8-EBCC-11E1-8103-34C58AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-en_US 8.0.1.406  is install
    [       0] Thu Sep 27 16:04:30 2012 DEBUG
    Setting action for {5C8FD9A8-EBCC-11E1-8103-34C58AAC8644} Adobe InDesign CS6 Application Language Files_8.0.1.406_AdobeInDesign8AppLang-en_US 8.0.1.406 per deployment file.
    [       0] Thu Sep 27 16:04:30 2012  INFO
    Value returned on lookup of payload: {9A1D45CE-EBCE-11E1-9D05-3A228BAC8644} Adobe InDesign CS6 Application Base Files_8.0.1.406_AdobeInDesign8AppBase-mul 8.0.1.406 is: false
    Action string for {9A1D45CE-EBCE-11E1-9D05-3A228BAC8644} Adobe InDesign CS6 Application Base Files_8.0.1.406_AdobeInDesign8AppBase-mul 8.0.1.406  is install
    [       0] Thu Sep 27 16:04:30 2012 DEBUG
    Setting action for {9A1D45CE-EBCE-11E1-9D05-3A228BAC8644} Adobe InDesign CS6 Application Base Files_8.0.1.406_AdobeInDesign8AppBase-mul 8.0.1.406 per deployment file.
    PayloadPolicyNode._SetPayloadAction: install for {9A1D45CE-EBCE-11E1-9D05-3A228BAC8644} Adobe InDesign CS6 Application Base Files_8.0.1.406_AdobeInDesign8AppBase-mul 8.0.1.406
    PayloadPolicyNode.SetAction: IY->IY for {9A1D45CE-EBCE-11E1-9D05-3A228BAC8644} Adobe InDesign CS6 Application Base Files_8.0.1.406_AdobeInDesign8AppBase-mul 8.0.1.406
    [       0] Thu Sep 27 16:04:30 2012  INFO
    END Setting requested payload actions
    [       0] Thu Sep 27 16:04:30 2012 DEBUG
    :: END TIMER :: [Setting Payload Actions] took 28 milliseconds (0.028 seconds) DTR = 142.857 KBPS (0.139509 MBPS)
    [       0] Thu Sep 27 16:04:30 2012  INFO
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: /Applications

    Alright, well, uninstalling and reinstalling InDesign allowed the updates to run successfully, so I guess that fixes it.

  • Error updating CC Apps. "Update failed". Errors U44M1P7. Solution

    I have an errors updating my CC apps, such as Photoshop, Illustrator. Errors U44M1P7.
    Found a recommendation from Adobe here http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
    It's not helped to solve the problem.
    I've tried uninstalling all of my CC products, then clean all of them with Adobe CC Cleaning Tool. But nothing helped me. I've looked into Install Log files and I've found that CSXS filed have an errors. Here is an example:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 11 error(s)
    Win OS version: 6.1.1.0 64 bit Type: 1
    ----------- Payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} -----------
    ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\CEPServiceManager.exe")(Seq 14)
    ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\VulcanControl.dll", Patcher tool returned error: 32769(Seq 12)
    ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 12)
    ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\adobe_caps.dll", Patcher tool returned error: 32769(Seq 10)
    ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 10)
    ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\ssleay32.dll", Patcher tool returned error: 32769(Seq 8)
    ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 8)
    ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher.dll", Patcher tool returned error: 32769(Seq 6)
    ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 6)
    ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll", Patcher tool returned error: 32769(Seq 4)
    ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 4)
    Please search the above error string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    Exit Code: 7 - Unable to complete Silent workflow.
    Please see specific errors for troubleshooting. For example, ERROR: DF045, DW063 ...
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    I've found a solution of this problem.
    1. Launch any of CC App (Photoshop, Illustrator, etc)
    2. Go to the HELP -> UPDATES
    3. It will start Adobe Aplication Manager, then UNCHECK ALL of Adobe CSXS Infrastucture 4 files (910 KB) under all of your updating Aplications.
    4. Click "UPDATE" button.
    That's all. All of my APPS updated to the latest versions.

    Hi Jeff, I'm using OS X Mavericks 10.9.1
    In the first attachement you can see the Creative Cloud screen that always stays blank.
    In the second attachement you can see an error screen (more a pop up) that show an errro after I tried to login with my Adobe ID. I have to do that when I start up any of the Adobe apps (Photoshop, Premier, Acrobat etc).
    Thanks in advance!
    Regards,
    iToony

  • Mac: Illustrator CS4 errors when starting up

    I just upgraded from CS2 to CS4 and Illustrator now has about 10 errors that pop-up when it loads. It hangs on the splash screen for a couple of minutes, then I'll get several "The operation cannon complete because of an unknown error [>MIT]" and "Filter cannon complete becasue doing so would exceed the maximum number of anchor points allowed for a path" (I'm not trying to open a file, just the program), & "The filter cannon complete because of an unknown error." Finally a dialog pops-up that says "Error loading plugins" with a list of several plugin:
    DropShadow.aip
    DxfDwg.aip
    EraserTool.aip
    EyeBucketTool.aip
    Find.aip
    Liquify.aip
    OffsetPath.aip
    PNGFileFormat.aip
    PhotoshopExport.aip
    Save For Web(AI).aip
    The splash screen then just hangs there.
    I deleted all components of CS2 before upgrading (according to the Adobe website), tried updating Illustrator (there are no updates), deleting the prefs file, the plist file, repairing permissions, uninstalling Illustrator (using the uninstaller) and reinstalling. Same results.
    Anyone have any thoughts?
    OS X: 10.5.8
    G5 PPC

    Wee,
    You are not alone, Adobe has been criticized severely right from the beginning about its installers, but Adobe just do not care enough to fix anything.
    But Adobe will sell you the CS5 due by April next year! Because Adobe does not provide updates, just sell you lousy versions.
    Here is a work-around solution that could help you: http://kb2.adobe.com/cps/406/kb406241.html
    I hope this helps!

  • I cannot update Illustrator - AIFM.DLL missing

    I have been invited by Creative Cloud to update Illustrator CC(2014). But the update fails - Download error. Press retry to try again or contact customer support.(49)
    When I try to start a previous version it will not start because aifm.dll is missing from my computer.
    What should I do?

    Windows 7 professional, service pack 1
    Intel [email protected]
    32GB memory
    64 bit operating system
    Creative Cloud Student and Teacher Edition
    I have been invited by Creative Cloud to update Illustrator CC(2014). But the update fails - Download error. Press retry to try again or contact customer support.(49)
    When I try to start a previous version from the Start menu it will not start because aifm.dll is missing from my computer.
    I then found the program in Windows Explorer and started it by clicking on the Illustrator.exe file. I then clicked on Help / Updates and got the latest version.!!!
    So I think the problem is with the Creative Cloud updater.
    Merry Christmas and thank you for help.

  • I can't update Illustrator

    I can't update Illustrator via creative cloud : error U44M1I210... Did someone have the same problem and overall a solution :-))
    Thnaks Flo

    Flo,
    This may be one for this specialized forum (where you may be able find the answer from previous threads),
    http://forums.adobe.com/community/download_install_setup
    or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
    http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
    or for Adobe Support (phone),
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

  • Can't update Illustrator

    Can't update Illustrator, keep getting Administrator privileges are required to apply update to your product error.

    Hi mcgee_r,
    Please try downloading the update manually from http://www.adobe.com/downloads/updates
    After downloading, right click the file and select 'Run as Administrator' and check.

  • Everytime i try to download illustrator an error occurs U44M1I210. Can you tell me what this is? I even tried uninstalling an downloading the cloud again, but the same error occurs.

    Everytime i try to download illustrator an error occurs U44M1I210. Can you tell me what this is? I even tried uninstalling an downloading the cloud again, but the same error occurs.Everytime i try to download illustrator an error occurs U44M1I210. Can you tell me what this is? I even tried uninstalling an downloading the cloud again, but the same error occurs.

    U44M1I210 - Creative Cloud Help / Error U44M1I210 | Install updates :
    http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html

  • I Cannot Update Illustrator.

    I Downloaded Illustrator CS6 as a trial. I started my creative cloud subscription after the trial had already expired and now for some reason I cannot update Illustrator. I need the latest update so i can get the new "package" feaute but the update option in the Help menu is greyed out. I tried using the application manager and I could not find out how to update it. I also downloaded the lastest update from the adobe website and when I tried to install it, I would get an error message saying that it cannot be updated. Any ideas why it is not working?

    Mac OS
    /Users/<username>/Library/Application Support/Adobe/AAMUpdater/1.0/
    Windows 7 and Higher
    C:\Users\<username>\AppData\Local\Adobe\AAMUpdater\1.0\
    Windows XP
    C:\Documents and Settings\<username>\Local Settings\Application Data\Adobe\AAMUpdater\1.0\
    Navigate to the above location based on Operating system and move the file "AdobeUpdaterPrefs.dat" to the desktop and then open Illustrator and check.

  • There was a problem updating InDesign CC For more information see the specific error below.  Update Failed Download error.  Press Retry to try again or contact customer support.(49)

    Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
    The following occurs, ad nauseam:
    There was a problem updating InDesign CC
    For more information see the specific error below.
    Update Failed
    Download error.  Press Retry to try again or contact customer support.(49)
    Here's the crux of my frustration:
    (1) Customer Service is NOT contact-able, to receive LIVE help.
    (2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
    Therefore, the real question:
    Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
    Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
    ===========================================================
    UPDATE:
    Here is a way in which I think I was able to "update" my InDesign CC application:
    (1) Sign-In to your Adobe Account
    https://www.adobe.com/
    (2) Click on the MENU icon
    (3) Click on the product InDesign icon
    Your browser should display the page for Adobe InDesign CC
    https://www.adobe.com/products/indesign.html?promoid=KLXLU
    (4) Click on the Download icon,
    Your browser should now display the page to download InDesign,
    https://creative.adobe.com/products/download/indesign
    (5) a Pop-Up window should open, and display:
      Launch Application
      This link needs to be opened with an application.
    with the first option to select being the CreativeCloud(URIHandler)
    (5) Select this application and click OK.
    What happened when I followed steps (1) thorugh (5) is that:
    (a) InDesign CC(2014) was installed,
    (b) InDesign CC, updated, and then
    (c) InDesign CC(2014), also updated.
    Why this all worked, is a mystery to me.
    Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
    A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
    I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
    FURTHER INFO:  I may have neglected to list some important info ... OS:  Windows 8.1 Pro with Media Center, 64-bit
    Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
    Will keep y'all posted!
    Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.

    Jackdan error 49 indicates the installer was unable to access a critical file or directory.  You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

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