Update Indesign to ver 9.2 from ver 9
Hi All,
I installed CC Indesign ver 9 and i want update to ver 9.2 But update button is grayed.
i entered to adobe cloud but i didn't had the option to update older version.
Thanks.
Asher buzaglo please uninstall and reinstall InDesign CC to regain the ability to update your application. You can find details on the uninstall and reinstall process at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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Thanks.
Stroke72You need to restore the iPod...
http://support.apple.com/kb/HT1414
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Add some blank-mp3s to the playlist. Note you can trim residual silence from the start or end of tracks using Get Info, Options tab, but if they weren't orignally sequential tracks ripped from a gapless album you may still have some disjoint between tracks 2 & 3.
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I am running Lion 10.7.5 on a 13" MacBook Pro (late 2011) with the latest software updates and everything has been working perfectly.
Last night I tried to do a Software Update and it said there is a Security Update 2013-002 (ver 1.0) recommended. I installed it and the progress bar went to about 50% and then stopped. I waited more than 2 hours and the mac locked up. Had to do a hard reboot. Tried to install this Security update again after rebooting. The mac froze again (spinning wheel).
Any ideas?OK. Let's try running the computer in Safe Mode then a normal restart. The initial startup into safe mode will take some time so be patient. A progress bar will eventually appear then disappear. Once safe mode is complete you will see a login window. Login with the desired account and password. Wait for the startup to fully complete before restarting. The point here is to clear some caches and other files that may become corrupted.
If you happen to own a utility such as Mountain Lion Cache Cleaner I would use it to clear out all the user, system, and font caches. An immediate restart is needed upon completion. At least this way we can rule out corrupted caches.
Meanwhile you can check out:
Kappy's Personal Suggestions About OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utility is: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption. Drive Genius provides additional tools not found in Disk Warrior for defragmentation of older drives, disk repair, disk scans, formatting, partitioning, disk copy, and benchmarking.
Four outstanding sources of information on Mac maintenance are:
1. OS X Maintenance - MacAttorney.
2. Mac maintenance Quick Assist
3. Maintaining Mac OS X
4. Mac Maintenance Guide
Periodic Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) See Mac OS X- About background maintenance tasks. If you are running Leopard or later these tasks are run automatically, so there is no need to use any third-party software to force running these tasks.
If you are using a pre-Leopard version of OS X, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced after Tiger. (These utilities have limited or no functionality with Snow Leopard, Lion, or Mountain Lion and should not be installed.)
Defragmentation
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive except when trying to install Boot Camp on a fragmented drive. But you don't need to buy third-party software. All you need is a spare external hard drive and Carbon Copy Cloner.
Cheap and Easy Defragmentation
You will have to backup your OS X partition to an external drive, boot from the external drive, use Disk Utility to repartition and reformat your hard drive back to a single volume, then restore your backup to the internal hard drive. You will use Carbon Copy Cloner to create the backup and to restore it.
1. Get an empty external hard drive and clone your internal drive to the
external one.
2. Boot from the external hard drive.
3. Erase the internal hard drive.
4. Restore the external clone to the internal hard drive.
Clone the internal drive to the external drive
1. Open Carbon Copy Cloner.
2. Select the Source volume from the left side dropdown menu.
3. Select the Destination volume from the left side dropdown menu.
4. Be sure the Block Copy button is not depressed or is ghosted.
5. Click on the Clone button.
Destination means the external backup drive. Source means the internal startup drive.
Restart the computer and after the chime press and hold down the OPTION key until the boot manager appears. Select the icon for the external drive and click on the upward pointing arrow button.
After startup do the following:
Erase internal hard drive
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your internal hard drive (this is the entry with the
mfgr.'s ID and size) from the left side list. Note the SMART status of the
drive in DU's status area. If it does not say "Verified" then the drive is
failing or has failed and will need replacing. SMART info will not be
reported on external drives. Otherwise, click on the Partition tab in the
DU main window.
3. Under the Volume Scheme heading set the number of partitions from the
drop down menu to one. Set the format type to Mac OS Extended
(Journaled.) Click on the Options button, set the partition scheme to
GUID then click on the OK button. Click on the Partition button and wait
until the process has completed.
Restore the clone to the internal hard drive
1. Open Carbon Copy Cloner.
2. Select the Source volume from the left side dropdown menu.
3. Select the Destination volume from the left side dropdown menu.
4. Be sure the Block Copy button is not selected or is ghosted.
5. Click on the Clone button.
Destination means the internal hard drive. Source means the external startup drive.
Note that the Source and Destination drives are swapped for this last procedure.
Malware Protection
As for malware protection there are few if any such animals affecting OS X. Starting with Lion Apple has included built-in malware protection that is automatically updated as necessary.
Helpful Links Regarding Malware Protection:
1. Mac Malware Guide.
2. Detecting and avoiding malware and spyware
3. Macintosh Virus Guide
For general anti-virus protection I recommend only using ClamXav, but it is not necessary if you are keeping your computer's operating system software up to date. You should avoid any other third-party software advertised as providing anti-malware/virus protection. They are not required and could cause the performance of your computer to drop.
Cache Clearing
I recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc. Corrupted cache files can cause slowness, kernel panics, and other issues. Although this is not a frequent nor a recurring problem, when it does happen there are tools such as those above to fix the problem.
For emergency cleaning install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. (AppleJack works with Snow Leopard or earlier.)
Installing System Updates or Upgrades
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Backup and Restore
Having a backup and restore strategy is one of the most important things you can do to maintain your computer. Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner.
2. Deja Vu
3. SuperDuper!
4. Synk Pro
5. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance and backup and restore.
Always have a current backup before performing any system updates or upgrades.
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity or 20 GBs, whichever is greater, as free space. Avoid installing utilities that rely on Haxies, SIMBL, or that alter the OS appearance, add features you will rarely if ever need, etc. The more extras you install the greater the probability of having problems. If you install software be sure you know how to uninstall it. Avoid installing multiple new software at the same time. Install one at a time and use it for a while to be sure it's compatible.
Additional suggestions will be found in:
1. Mac OS X speed FAQ
2. Speeding up Macs
3. Macintosh OS X Routine Maintenance
4. Essential Mac Maintenance: Get set up
5. Essential Mac Maintenance: Rev up your routines
6. Five Mac maintenance myths
7. How to Speed up Macs
8. Myths of required versus not required maintenance for Mac OS X
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hi, same issues as everyone else after downloading Combo Security Update 2008-004 Ver.1 and Safari 3.1.2 update, just hanging on blue "loading mac osx", no password screen comes up. i did not have an error like some others when downloading except at the end when it said my startup memory was low, i closed that screen and tried to reboot. that's where i meet everyone else's problem.
I DO NOT HAVE A TIGER START-UP DISK. (i bought my mac a year ago on ebay and the software was installed.
i need help from beginning to end because i am not very mac saavy. thank you. ~lauraThe next step would be using the Install Disk to either change the Passwords, or do an Archive & Install if you had enough free space, which gives you a new OS, but can preserve all your files, pics, music, settings, etc...
http://docs.info.apple.com/article.html?artnum=107120
But it looks like we'll have to take a chance on this, applesetupdone...
This was Posted by: JoseAranda at September 9, 2006 3:48 AM
"OK, restart your computer, hold down Command-s and type in the following:
/sbin/fsck -y Enter
/sbin/mount -uaw Enter
rm /var/db/.applesetupdone Enter
1. The rm command is the remove command which deletes the file.
2. Robert: I'd rename the file via: mv /var/db/.applesetupdone /var/db/.applesetupdone.old
reboot Enter
Once you've done that the computer reboots and it's like the first time you used the machine. Your old accounts are all safe. From there you just change all other account passwords in the account preferences!!
end of posted by: JoseAranda"
If we ever get it booted, we just Must Trash/move some files and empty the Trash! -
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Unfortunately it's a bit trickier to deal with on Windows 7 systems than Vista or XP. (The "Vortical" instructions which can fix it for almost all folks on Vista and XP aren't applicable to Windows 7.)
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iTunes 10.1 Missing Text -
Trying to Update itunes to ver 11.05 in windows 7
Having trouble updating to itunes ver 11.05. Fixed rule in firewall. But still getting message stating - not connecting with itune server. Can anyone help?
I use itune with my iphone and new ipad. But have itunes located on my desktop computer which has windows 7 loaded.Hi AWintheweeds,
Thanks for visiting Apple Support Communities.
You may find the steps in these articles helpful:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the difficulty with updating iTunes persists, try reinstalling the software using the steps in this article:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy -
Why there is no update for WRT54G Ver 7?
Why there is no update for WRT54G Ver 7? I can only see Ver 1, 1.1, 2, 3, 4, 5, 6, 8
hi Gavlin:
You would downknow the firmware of wrt54g v7 at the www.linksys.com.cn ,this is the chinese web . -
I attempted several times to update Camera Raw Ver 6.7 to my PS 5 and PS 6 but failure notice was prompt even after 100% complete message was shown. Can you tell me the reason?
BR,Without proper system information and other technical details like the actual error messages nobody can tell you much.
Mylenium -
I have updated PS CS6 ver. 13 to 13.01 and now it takes about 15 minutes to open. When I go to save an image in jpg, the only way it works is if I select Photoshop 2.0. Need help!
See Here for keeping your Mac Happy...
http://support.apple.com/kb/HT1147
http://www.thexlab.com/faqs/maintainingmacosx.html
http://www.thexlab.com/faqs/performance.html -
Sháním češtinu pro bezplatnou verzi Adobe InDesign CS2 ver. 4.0
Dobrý den,
sháním češtinu pro bezplatnou verzi Adobe InDesign CS2 ver. 4.0,
děkuji.There are no "free" versions of InDesign.
Registered users of CS2 are entitled to replacement versions that don't require activation if they need to reinstall after the activation servers were shut down. -
hi. I have iphone4s 16gig,after update IOS to ver.7.0.2 ,when i play music and rotate in horizontal, show only black screen.
I am in the same predicament...any resolve? Other than possibly taking it into the shop?
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Updating to Bios Ver 8 on H81075uk ??
Hi allI'm trying to update the BIOs on my pc from the older 7xx to the newer 8xxthis is because all newer graphics cards don't seem to be compatiable unless the newer bios is installed. PC was bought new by me in 2011. is there any possible way to do this ? i know HP didnt write a specific bios for this 'chicago' board , can another bios be adapted ? maybe the next model year version ? yes it risky, yes i may mess up my pc.. but i bought and paid for it and can try, if i dont try the pc is virtually useless without a decent graphics card. the only other option is to buy a new motherboard that has later bios , but i lose my W7 Key and have to rebuy as it's tied to the mobo ! Any help please?thanksSteve
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Install update Indesign 5.5
Hi there,
When I want to update Indesign 5.5 plugins, I Adobe Extension Manager crashes with:
Process: Adobe Extension Manager CS5.5 [2660]
Path: /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/MacOS/Adobe Extension Manager CS5.5
Identifier: com.adobe.ExtensionManager
Version: "5.5.0.163" (5.5.163)
Code Type: X86 (Native)
Parent Process: launchd [131]
User ID: 501
Date/Time: 2013-07-31 09:49:02.126 +0200
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 46427 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 49 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: FBD48594-9744-016E-06BB-5EF3FCBA8E61
Crashed Thread: 10
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/MacOS/Adobe Extension Manager CS5.5
__TEXT 0000000000001000-0000000000209000 [ 2080K] r-x/rwx SM=COW /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/MacOS/Adobe Extension Manager CS5.5
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x988117d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98810cb0 mach_msg + 68
2 com.apple.CoreFoundation 0x98c2cf79 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x98c3295f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x98c3201a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x98c31e8b CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x90286f5a RunCurrentEventLoopInMode + 242
7 com.apple.HIToolbox 0x90286cc9 ReceiveNextEventCommon + 374
8 com.apple.HIToolbox 0x903ec1ad _AcquireNextEvent + 68
9 com.apple.HIToolbox 0x903daf6a RunApplicationEventLoop + 225
10 com.adobe.ExtensionManager 0x0000445d main + 4417
11 com.adobe.ExtensionManager 0x0000309e start + 54
Thread 1:
0 libsystem_kernel.dylib 0x988140ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x93f6e0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x93f6de79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93f55d2a start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x988149ae kevent + 10
1 libdispatch.dylib 0x9531dc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x9531d7a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x988140ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x93f6e0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x93f6de79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93f55d2a start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x988118e6 mach_wait_until + 10
1 libsystem_c.dylib 0x93ffcc10 nanosleep + 375
2 com.adobe.ExtensionManager 0x0014c58b ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.ExtensionManager 0x0014c5eb ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.ExtensionManager 0x001431b6 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.ExtensionManager 0x0014caf5 ScObjects::Thread::go(void*) + 315
6 libsystem_c.dylib 0x93f6b5b7 _pthread_start + 344
7 libsystem_c.dylib 0x93f55d4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x988117d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98810cb0 mach_msg + 68
2 com.adobe.adobeswfl 0x0738318f ExternalPlayer_Initialize + 465535
3 libsystem_c.dylib 0x93f6b5b7 _pthread_start + 344
4 libsystem_c.dylib 0x93f55d4e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x988138e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93f702e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x93ffdaf0 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x07330f54 ExternalPlayer_Initialize + 129092
4 com.adobe.adobeswfl 0x0710134a 0x70f2000 + 62282
5 com.adobe.adobeswfl 0x07330ce7 ExternalPlayer_Initialize + 128471
6 com.adobe.adobeswfl 0x07330d3f ExternalPlayer_Initialize + 128559
7 libsystem_c.dylib 0x93f6b5b7 _pthread_start + 344
8 libsystem_c.dylib 0x93f55d4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x988138e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93f702e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x93ffdaf0 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x07330f54 ExternalPlayer_Initialize + 129092
4 com.adobe.adobeswfl 0x0710134a 0x70f2000 + 62282
5 com.adobe.adobeswfl 0x07330ce7 ExternalPlayer_Initialize + 128471
6 com.adobe.adobeswfl 0x07330d3f ExternalPlayer_Initialize + 128559
7 libsystem_c.dylib 0x93f6b5b7 _pthread_start + 344
8 libsystem_c.dylib 0x93f55d4e thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x988138e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93f702e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x93ffdaf0 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x07330f54 ExternalPlayer_Initialize + 129092
4 com.adobe.adobeswfl 0x0710134a 0x70f2000 + 62282
5 com.adobe.adobeswfl 0x07330ce7 ExternalPlayer_Initialize + 128471
6 com.adobe.adobeswfl 0x07330d3f ExternalPlayer_Initialize + 128559
7 libsystem_c.dylib 0x93f6b5b7 _pthread_start + 344
8 libsystem_c.dylib 0x93f55d4e thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x988138e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93f702e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x93ffdaf0 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x07330f54 ExternalPlayer_Initialize + 129092
4 com.adobe.adobeswfl 0x0710134a 0x70f2000 + 62282
5 com.adobe.adobeswfl 0x07330ce7 ExternalPlayer_Initialize + 128471
6 com.adobe.adobeswfl 0x07330d3f ExternalPlayer_Initialize + 128559
7 libsystem_c.dylib 0x93f6b5b7 _pthread_start + 344
8 libsystem_c.dylib 0x93f55d4e thread_start + 34
Thread 10 Crashed:
0 com.apple.CoreFoundation 0x98c176fe CFURLCreateStringWithFileSystemPath + 206
1 com.apple.CoreFoundation 0x98c17605 CFURLCopyFileSystemPath + 53
2 com.adobe.ExtensionManager 0x000d062d CMemoryMappedFile::CMemoryMappedFile(FSRef const&, bool) + 97
3 com.adobe.ExtensionManager 0x000d0a72 CMacFileBuffer::CMacFileBuffer(FSRef const&, HFSUniStr255 const&, bool, bool) + 192
4 com.adobe.ExtensionManager 0x000ad8e7 CFile::Open(wchar_t const*, unsigned int, bool) + 411
5 com.adobe.ExtensionManager 0x0011cfb2 CMacrPluginConfigFile::load(CString const&) + 196
6 com.adobe.ExtensionManager 0x000197dc CMacrExtensionManager::updatePluginFile(CMacrExtension const*, CMacrProduct const*, CMacrExtensionPaths const&, bool) + 126
7 com.adobe.ExtensionManager 0x00028f3b CMacrExtensionManager::migrateFiles(CString const&, CMacrPath const&, CMacrPath const&, CMacrPath const&, CMacrPath const&, CMacrProduct const*, int) + 7253
8 com.adobe.ExtensionManager 0x00029667 CMacrExtensionManager::migrateExtensionFromExtensionFile(CString const&, CString const&, CString const&, CMacrProduct const*) + 1377
9 com.adobe.ExtensionManager 0x00029ae0 CMacrExtensionManager::migrateExtensionsFromProductPreferredFolder(CMacrProduct const*) + 574
10 com.adobe.ExtensionManager 0x00029fa1 CMacrExtensionManager::migrateExtensionsFromProductsPreferredFolders() + 163
11 com.adobe.ExtensionManager 0x00118d95 MigratePreferredExtensionCommand::execute() + 19
12 com.adobe.ExtensionManager 0x000dce98 CommandExecutor_Impl::run() + 144
13 com.adobe.ExtensionManager 0x000dceb3 CommandExecutor_Impl::runHelper(void*) + 17
14 libsystem_c.dylib 0x93f6b5b7 _pthread_start + 344
15 libsystem_c.dylib 0x93f55d4e thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x988140ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x93f6e0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x93f6de79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93f55d2a start_wqthread + 30
Thread 10 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x98c17641 ecx: 0x00000000 edx: 0x00000000
edi: 0x00000000 esi: 0xacc238f0 ebp: 0xb05b0798 esp: 0xb05aef20
ss: 0x00000023 efl: 0x00010246 eip: 0x98c176fe cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 4
Binary Images:
0x1000 - 0x208feb +com.adobe.ExtensionManager ("5.5.0.163" - 5.5.163) <BF161FD0-556D-9583-15CB-CDFF88A55B97> /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/MacOS/Adobe Extension Manager CS5.5
0x35c000 - 0x35ffe7 +libwchar.dylib (1) <DE7B4F71-F31A-46F7-B70D-A8A157B5EB6B> /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Frameworks/libwchar.dylib
0x364000 - 0x55efef +AdobeOwl (1) <466BD72B-E2A5-447A-9384-B6DC9AD3AE0C> /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x5d9000 - 0xad7fc3 +AdobeOwlCanvas (1) <45219076-15E0-4A0D-9BC0-2FFED8EA7E46> /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0xc20000 - 0xc67fc7 +com.adobe.adobe_caps (adobe_caps 0.0.120.0 - 0.0.120.0) /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Frameworks/adobe_caps.framework/Versions/a/adobe_caps
0xc74000 - 0xc78ffc +com.adobe.AdobeCrashReporter (3.0 - 5.5.20101001) <EA9B7B55-7FE5-14D2-FBAE-817121F94086> /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0xc7e000 - 0xcbaff7 com.apple.vmutils (4.2.1 - 108) <6918860D-B24F-356C-9374-025BFFEA66A3> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
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0x959bb000 - 0x959bbfff com.apple.Carbon (154 - 155) <C0A26E7B-28F1-3C7E-879E-A3CF3ED5111C> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x95cf0000 - 0x95cfcff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x95cfd000 - 0x95fa0ff3 com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x95fa1000 - 0x96099ff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x9609a000 - 0x96144fff com.apple.LaunchServices (539.9 - 539.9) <C0E0CFFF-3714-3467-87DA-4A6F0AF1953B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x9628e000 - 0x96291fff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x96292000 - 0x96299fff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
0x9629a000 - 0x9630fff7 com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x9635e000 - 0x96362fff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x96363000 - 0x96364ffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x96459000 - 0x964f4fff com.apple.CoreSymbolication (3.0 - 117) <F705A8CD-A04A-3A84-970A-7B04BC05DA97> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x964f5000 - 0x967faff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
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0x96908000 - 0x96cc0ffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x96e1b000 - 0x96e5dfff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
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0x9715c000 - 0x9716aff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x9716b000 - 0x97189ff3 com.apple.openscripting (1.3.6 - 148.3) <F3422C02-5ACB-343A-987B-A2D58EA2F5A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x9718a000 - 0x971aefff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x9720d000 - 0x97287ff3 com.apple.securityfoundation (6.0 - 55115.4) <8A3DA1FE-1985-3ECB-945A-6B1E853B4BDC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x97288000 - 0x972aafff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x972ab000 - 0x97423ff5 com.apple.QuartzCore (1.8 - 304.3) <F2EFC117-CDC6-3252-A4A8-880965764385> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x97424000 - 0x9742dfff com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x9742e000 - 0x97496ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x97497000 - 0x974a1fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x9750b000 - 0x9750bfff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x97552000 - 0x975acfff com.apple.Symbolication (1.3 - 93) <A839CFC2-F870-3652-B353-15A55D88F88D> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x975ad000 - 0x975adfff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9785d000 - 0x97861ff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x9859b000 - 0x985c8ffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x985c9000 - 0x985f2fff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x985f3000 - 0x98610fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x98611000 - 0x98644ffb com.apple.GSS (3.0 - 2.0) <9566A96D-C296-3ABD-A12A-E274C81C0B25> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x98671000 - 0x98677fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x986ac000 - 0x987c8ffb com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x987c9000 - 0x987fefff libTrueTypeScaler.dylib (84.6) <B7DB746B-7A61-38EF-8CA7-408ED9C14A02> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
0x987ff000 - 0x98819ffc libsystem_kernel.dylib (2050.24.15) <9E58DCC0-D5FF-37E1-AA7F-F2206719E138> /usr/lib/system/libsystem_kernel.dylib
0x9886b000 - 0x9887eff9 com.apple.MultitouchSupport.framework (235.29 - 235.29) <451701B6-03CE-3F26-9FF0-92D8DA1467EE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x9887f000 - 0x988e3ff7 com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x988e4000 - 0x98913ff7 com.apple.securityinterface (6.0 - 55024.4) <7C5E28DC-F8BE-3238-883F-E1646A2AF895> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x98914000 - 0x98978ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x98979000 - 0x98a86ff3 com.apple.ImageIO.framework (3.2.1 - 850) <C964E877-660E-3482-ACF9-EC25DFEAF307> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x98a8a000 - 0x98b3efff com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x98b41000 - 0x98bf0ff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x98bf1000 - 0x98bfaffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x98bfb000 - 0x98de3ffb com.apple.CoreFoundation (6.8 - 744.19) <DDD3AA21-5B5F-3D8F-B137-AD95FCA89064> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98de4000 - 0x98de5ffd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x98de6000 - 0x98de9ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x98dea000 - 0x98deaffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <F7638E43-F885-372E-9DAE-24D0C21AA66E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x98deb000 - 0x98edcffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x98edd000 - 0x98ee1ffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x99df7000 - 0x99e03ff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x99e04000 - 0x99e1bfff com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x99e1c000 - 0x99e3bff3 com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x99ede000 - 0x99ee6fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x99ee7000 - 0x99ee8fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x99ee9000 - 0x9a0a5ffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x9a0ec000 - 0x9a1d5ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x9a1d6000 - 0x9a1ddff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9a25e000 - 0x9a25ffff libremovefile.dylib (23.2) <9813B2DB-2374-3AA2-99B6-AA2E9897B249> /usr/lib/system/libremovefile.dylib
0x9a260000 - 0x9a334ff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9a335000 - 0x9a35aff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9a35b000 - 0x9a374fff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9a375000 - 0x9a3faff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x9a3fb000 - 0x9a41bffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0xb0000000 - 0xb0011ff8 +com.adobe.ahclientframework (1.6.0.20 - 1.6.0.20) <6FB288F2-45FD-E54A-C9A4-A0D0C374FE37> /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba900000 - 0xba91cffd libJapaneseConverter.dylib (61) <A3F2F55D-E491-3532-A8F6-8D3F2455704F> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21ffc libKoreanConverter.dylib (61) <39F6BEE7-AE54-3423-B920-2A3573BC9A1A> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 791
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=143.3M resident=113.4M(79%) swapped_out_or_unallocated=29.9M(21%)
Writable regions: Total=178.1M written=14.8M(8%) resident=34.6M(19%) swapped_out=0K(0%) unallocated=143.5M(81%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.9M
CG backing stores 3232K
CG shared images 1248K
CoreServices 1616K
MALLOC 89.1M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=249 156K
Memory tag=35 7340K
Stack 69.6M
VM_ALLOCATE 116.7M
__DATA 9696K
__DATA/__OBJC 356K
__IMAGE 528K
__IMPORT 72K
__LINKEDIT 32.9M
__OBJC 1428K
__OBJC/__DATA 172K
__PAGEZERO 4K
__TEXT 110.4M
__UNICODE 544K
mapped file 120.7M
shared memory 308K
=========== =======
TOTAL 598.4M
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.4 GHz, 16 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3039332E4130304C4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3039332E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: TOSHIBA MK7559GSXF, 750,16 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 6
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd120000 / 4
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd122000 / 6
USB Device: USB UltraPro, 0x04b9 (Rainbow Technologies, Inc.), 0x0300, 0xfd122300 / 8
USB Device: My Book, 0x1058 (Western Digital Technologies, Inc.), 0x1103, 0xfd122100 / 7
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd121000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfd121200 / 9
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
I find that I have to install AdobeInDesign7_5_3_Patch-All.
I want to install an update for Indesign 5.5 (and the other programs in DesignPremium_CS5_5) , but hen I start the AdobePatchInstaller, the system says that I do not have Admin rights. Standard I am logged in as admin (only one who is using the mac).
How can I change this?Hi Maarten,
Welcome to the Community!
Please try and enable the root user and sign in there, start the fresh installation there and see if that resolves the issue.
Please follow the steps to enable and disable the Root user and login: http://support.apple.com/kb/ht1528
Thanks!
Ankit -
Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
The following occurs, ad nauseam:
There was a problem updating InDesign CC
For more information see the specific error below.
Update Failed
Download error. Press Retry to try again or contact customer support.(49)
Here's the crux of my frustration:
(1) Customer Service is NOT contact-able, to receive LIVE help.
(2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
Therefore, the real question:
Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
===========================================================
UPDATE:
Here is a way in which I think I was able to "update" my InDesign CC application:
(1) Sign-In to your Adobe Account
https://www.adobe.com/
(2) Click on the MENU icon
(3) Click on the product InDesign icon
Your browser should display the page for Adobe InDesign CC
https://www.adobe.com/products/indesign.html?promoid=KLXLU
(4) Click on the Download icon,
Your browser should now display the page to download InDesign,
https://creative.adobe.com/products/download/indesign
(5) a Pop-Up window should open, and display:
Launch Application
This link needs to be opened with an application.
with the first option to select being the CreativeCloud(URIHandler)
(5) Select this application and click OK.
What happened when I followed steps (1) thorugh (5) is that:
(a) InDesign CC(2014) was installed,
(b) InDesign CC, updated, and then
(c) InDesign CC(2014), also updated.
Why this all worked, is a mystery to me.
Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
FURTHER INFO: I may have neglected to list some important info ... OS: Windows 8.1 Pro with Media Center, 64-bit
Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
Will keep y'all posted!
Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.Jackdan error 49 indicates the installer was unable to access a critical file or directory. You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
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