Update iphone version problem

I have itunes 8.0 on my pc and 2.o on my iphone. I have tried repeatedly to update my iphone to the most current verison - now 3.0 I always get an error message that I am not connected to the internet when in fact I am Help!!

Well then, you need to go out and download the firmware and then point iTunes to it. Google download iPhone firmware and the first website will have all the firmware you need. I don't see if you are using the iPhone or the iPhone 3G, and this is very important when downloading the firmware. Once you are on that website you will want the firmware at the very bottom that starts out with 2.2.1 and select either the 3G or 2G depending on what iPhone you have. Once you have this downloaded, open up iTunes and make sure you sync and do a manual backup of your iPhone (right click on the iPhone icon and select backup). Once that is done you'll be ready to install your new firmware.
If you are using a Windows machine:
-Hold down shift when you click the restore button and then browse to where you saved the iPhone firmware. It will restore the firmware and update to 2.2.1 (latest version). After the restore make sure to restore your iPhone from backup and sync it and you'll be good to go.
If you are using a Mac:
-By default compressed files that are downloaded by Safari will be unzipped and the original compressed file with automatically be put in the trash. You can deleted the unzipped files and then go into the trash can and the firmware file should be there. You will need to remove the .zip at the end of the file so that ipsw is the extension (you can either hit enter when the file is highlighted or right click and go to get info and change it). Then move the file to the desktop or wherever you want it.
-Now open iTunes, go to the iPhone tab, hold down the option key and browse to where you moved the iPhone firmware file. After the restore is done restore your backup and you're ready to go.
Now this only puts a bandaid on the iTunes problem and allows you to update your iPhone to the newest firmware. You should call Apple and have them help you with the iTunes problem.

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