Update is resetting all data on phone to blank?

Model 6500s-1/Type - RM-240/Nokia PC Suite ver 7.1.62.1 software
I am told by the service people that once you update the phone's software, it resets all the data on it: contacts, messages and files (calendar notes fo all kinds)/
My big question is: IS THIS TRUE?
If so, then what's the use of it? Pray tell!
Solved!
Go to Solution.

From the FAQs:
The FAQ is contradictory somewhat:
In some models,
and
"... updating erases, but it warns you... "
"If you use your device to update its own software, user data is not deleted."
OK, so let me get this straight.
If I update the ph on its own, it's ok w data, while in some cases, when updating and the data will be erased, the software is warning about it (again, from the FAQs ), so you get an escape chance.
Now, when updating the Suite, once you connect it to the ph, it updates the ph, and so the danger of erasing data is there (in the appropriate cases)?
Is that correct?

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HT1212 My little children Majd enter the wrong passcode for more than 10 times, my iPhone automatically got reset all data was deleted. I managed to retrieve the contacts only but I'm unable to retrieve my SMS's and my photos???? Can you help me please ??

My little children Majd entered the wrong passcode for more than 10 times, my iPhone automatically got reset all data was deleted. I managed to retrieve the contacts only but I'm unable to retrieve my SMS's and my photos???? Can you help me please ???

Hi,
Did you ever back up your phone on the computer?
Did you use photo stream at all?
May I suggest changing your passcode lock to a letters and numbers lock (if not all ready it will make your iphone more secure and a restore lock otion shouldent be needed). Then change your setting as well preventing restore after ten incorect passwords.
kc

HT4623 when I want to Reset All Settings , my phone ask for Restrictions Passcode

when I want to Reset All Settings , my phone ask for Restrictions Passcode , and i dont have no code on my phone

It sounds like you have Restrictions enabled on your iPhone. This is different than setting a lock code on the home screen.
To view your restrictions, go to Settings -> General -> Restrictions. You can see if there are any restrictions enabled on your phone from here.

HT201441 I have bought an used Iphone from a shop. then i put my account id in it. then it goes perfectly. After awhile i have done a reset all data and sitting then i could not get the Iphone started because it have been asked to put another email starti

I have bought an used Iphone from a shop. then i put my account id in it. then it goes perfectly. After awhile i have done a reset all data and sitting then i could not get the Iphone started because it have been asked to put another email starting with u
For contact [email protected]

Sounds like the Activation Lock is still set to the previous owner. If you are unable to get that Apple ID and password that iPhone is totally useless to you.
Take it back to the shop and demand your money back because they sold it to under false pretenses.
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Ipad 1 takes days and still unable to reset all data and settings to factory default

ipad 1 takes days and still unable to reset all data and settings to factory default

Something is not right, it should not take more than 15 minutes.
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

N900 - How to update software and Reset ALL data.

If you have tried to reset an N900 from the settings menu on the device, you would have noticed it would have left all your data intact.
Sometimes you want to start from scratch and delete all data in one go.
Here is how you do it.
Its quite extensive, but comprehensive.
From a windows PC
You first need to download three pieces of software.
The first software you need is called "Maemo Flasher", and this is the program that needs to be installed on your PC and can be found here:
http://tablets-dev.nokia.com/maemo-dev-env-downloads.php
Download the latest version of Maemo Flasher (which is currently 3.5 at time of posting this), and make sure you download the .exe file (maemo_flasher-3.5_2.5.2.2.exe).
Install that file.
Next you need the software for the N900 itself.
That can be found here:
http://tablets-dev.nokia.com/nokia_N900.php
This page will ask you to enter your IMEI, with very clear instructions on where to find it.
Follow the on screen prompts until you reach the download section.
There are two pieces of software you need to download from there.
eMMC content - This is the package to erase all data held on your 32GB storage.
The Operating System.
OS 2009
PR 1.1.1
PR 1.2
There are, unfortunately, 3 different names for the OS.
Latest version is "PR 1.2 version 10.2010.19-1".
Download the latest eMMC package available, It's version 10.2010.13-2.
The OS is a little more difficult to figure out which one you need.
The notes alongside the software lets you find the right package easier.
I found the best way to check is to do the following: (On the N900)
Menu
Settings
About Product
This will show you this image(or similar)
Note the Version number on your N900's screen.
Download the OS package that matches the Version on your device. As shown in the image above, using the red text as an example.
For people that purchased the N900 in the UK, the OS package will probably be the same as the red text. But make sure you check.
Software downloads complete.
Place these two software packages in the following location on your PC.
c:\program files\maemo\flasher-3.5
You should now have two .bin files in the directory above.
Next steps.
Updating the N900 OS
Your battery needs to be 100% full to prevent any crashes which could leave your phone dead.
Turn your N900 off.
Press and hold the U key on the keypad.
Insert the USB cable (a USB symbol should appear on the top right of your N900 screen, and also the Nokia logo in the centre).
You can now let go of the U key.
On your PC: Navigate to the Start Menu and select Run.
In the Run box, type: cmd. Then OK
In the command window, type: cd\program files\maemo\flasher-3.5
Type: flasher-3.5 -F RX-51_2009SE_1.2009.42-11.203.2_PR_F5_203_ARM.bin -f
(the file name above may be different to yours, you will need to replace the filename with the filename of the software you downloaded).
This image below shows the completed update of the OS, in the command prompt on your PC. This would have now removed any Apps you may have installed on the device, and reset the homescreens to how they were when you turned it on for the first time.
Your personal data, such as Contacts, Images, SMS will still be on the device.
So if you want to remove these aswell, follow the next steps.
Resetting the Mass Memory
Your battery needs to be 100% full to prevent any crashes which could leave your phone dead.
Turn your N900 off.
Press and hold the U key on the keypad.
Insert the USB cable (a USB symbol should appear on the top right of your N900 screen, and also the Nokia logo in the centre).
You can now let go of the U key.
(If you have left the command prompt open on your PC from updating the OS in the previous section, ignore steps 5,6,7)
On your PC: Navigate to the Start Menu and select Run.
In the Run box, type: cmd. Then OK
In the command window, type: cd\program files\maemo\flasher-3.5
Type: flasher-3.5 -F RX-51_2009SE_1.2009.41-1.VANILLA_PR_EMMC_MR0_ARM.bin -f -R
(the file name above may be different to yours, you will need to replace the filename with the filename of the software you downloaded).
This image below shows the completed reset of the eMMC (32GB HDD), in the command prompt on your PC.
This would have now removed any data you had stored there. Including Music, Photos, Contacts, SMS..
The complete reset of your N900 is now complete.
I hoped this has helped.
My posts are my opinion and in no way the direct views of Nokia.
If my posts are helpful, please give me some KUDOS using the green star on the left.

Hmm, it's odd, because the wiki.maemo and another thread here say it works fine on 7. I have put flasher into xp compatibility, but the cmd box has no way to change it - at least, if it does it's through a back route that i'm unaware of.
Attached the screen i see
Edit: what "run" dialog box? is that the cmd box?
Attachments:
cmd.jpg ‏55 KB

Iphone 3gs stuck at loading screen after reset all data

I bought my iphone 3gs about an hour ago and to have my privacy i reset first the network and next i reset all my data then it restart and now its still at the loading screen about 1hr. Thank u for the help!

Hello KylaAquino,
It sounds like you are unable to boot your iPhone successfully after performing a Reset All content and Settings. I recommend first attempting to reset the device in this manner:
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If that does not get you booted to the setup screen, I would next try putting the phone into recovery mode, and attempting a restore with iTunes. This article will help you with that:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
All the very best,
Sterling

On the setting column under reset iphone. Is this mean that once it has been reset, all data will be gone permanently including email account? I wish to upgrade my iphone 4 to 4S, so have to trade in my iphone 4. I do not wish anyone to see my data.

I wish to upgrade my iphone 4 to 4S and require to erase off all data from my phone.
Isnt under setting, press reset button and all data will be gone including emails, message and whatsapp?
I do not wish those who buy my iphone 4 to see my data.
Please advise urgently.
Thank you

Yes, it will be returned to its original state.

IOS7 update - it reset all my emails to unread

I updated my iPhone 5 to iOS7 today but it reset all my emails in the Mail app to being unread, even the ones not downloaded to my phone. How can I change it so it only thinks new emails are unread? I know about the 'Mark All' then 'Read', but that only does a handful of messages at a time. It thinks all the emails in my account - thousands of them - are unread. Since the phone only fetches a certain number of emails at a time, it would take forever to fetch them all to my phone, and I don't want all of them locally anyway.
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Another question - it didn't download ALL of these emails to my phone did it?? Thats the most important! Had it originally set to 100 most recent emails per account.

IPhone wants to reset all data

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IPhone 5 activation reseted all dates of photos and emails

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http://support.apple.com/kb/ts3920
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Update is resetting all data on phone to blank?

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